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UX STRAT USA 2018 Workshop: Brooke Creef, Ryan Johnson, Paul Stonick, The Home Depot

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UX STRAT USA 2018 workshop slides by Brooke Creef, Ryan Johnson, and Paul Stonick of The Home Depot: "How to Organize and Scale Design Sprints"

Published in: Design
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UX STRAT USA 2018 Workshop: Brooke Creef, Ryan Johnson, Paul Stonick, The Home Depot

  1. 1. UX STRAT Workshop 2 HOUR DESIGN SPRINT
  2. 2. 10m 10m 10m 10m Welcome & Introductions Problem Framing Problem Statement5m 10m 15m 10m 30m Affinity Mapping + Themes 10m Present Themes Vote on Themes Fast 4’s Design Sprint – Workshop Schedule Present Solution Sketches Vote on Designs Final Shareout
  3. 3. Introductions - Meet the team Who is joining us this week and what are you hoping to get out of this process? 10 min
  4. 4. Letʼs Dive In Research Q/A Session
  5. 5. Write with a thick dark sharpie. Be succinct. One idea per sticky note. Not too broad, and not too narrow. If you don’t write it down it can’t be voted on. HMW’s are the life blood of a Design Sprint, without them you won’t get very far. Too Broad Too Narrow Just Right Writing “How Might We”
  6. 6. More and more backpack shoppers are trying to answer questions about products through online research. Whereas, in the past, purchasing outdoor activity equipment that had stringent fit requirements was largely an in-store endeavor. Lately, consumers had expressed in increased desire for the convenience of online research and shopping for outdoor activity equipment, but their focus on stringent fit requirements has not decreased. Problem: they want to shop/purchase online, but how a backpack product fits on an individual's body is a critical component of the perceived quality of ownership experience Problem-Framing 10 mins
  7. 7. How might we simulate an in-person, try-on experience online for shoppers looking to know how a backpack will sit on their body. Problem Statement 10 mins
  8. 8. Lightning Talk Let’s explore the problem space. Interview with a Hiker 10 min
  9. 9. Start grouping ideas into categories. Donʼt worry if the categories arenʼt immediately apparent. Look for overlaps or duplicates to get started. Name each theme Affinity Mapping + Themes 15 min.
  10. 10. Each team member gets 4 dots. The decider will vote with 2 dots. Itʼs ok to vote on your own. Itʼs ok to put more than one dot on the same note Weʼll pay more attention to notes that have multiple votes, so think strategically We are not trying to get to one direction at this point in time Vote on the theme 10 min.
  11. 11. 10 mins Fold your paper into 4 rectangles. Sketch 1 idea in each rectangle rather than a storyboard. Go for quantity, donʼt worry about making these beautiful, these are just for yourself. Try to get beyond your initial idea. Fast 4ʼs
  12. 12. Hang the sketches up as if in a gallery or museum. Then allow each person to present their solution sketch. Present Solution Sketches at Table 10 mins
  13. 13. 10 mins Give each person 4 dots to create heat maps/areas of interest on the sketches. The decider access the heat maps and is given 1 dot to choose a winner after the team members vote. Vote on Designs
  14. 14. The winning sketchʼs ownersʼ present their solution sketches to the large group. Final Shareout to Group 30 mins
  15. 15. Congratulations! How did you like that? Credit: Google Ventures & Jake Knapp Contact: brooke_creef@homedepot.com ryan_johnson2@homedepot.com paul_stonick@homedepot.com

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