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UX and Agile: 10 Ways to Create Harmony - Chris Wagner

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UX and Agile are two up-and-coming practices many businesses are using to get their software to market faster but are they working well together? Does the sprint and iteration process mesh well with UX research and design practices? This presentation will answer the question: Do UX and Agile create harmony or chaos? It hasn’t been easy but at our company we’ve achieved harmony by learning what works and what doesn’t. Learn how we make UX and Agile work together.

Published in: Design

UX and Agile: 10 Ways to Create Harmony - Chris Wagner

  1. 1. UX and Agile: 10 Ways to Create Harmony Chris Wagner Senior UX Designer cwagner@scottrade.com @chr1s_wagner
  2. 2. In music, it is the simultaneous combination of tones, especially when blended into chords pleasing to the ear What is harmony?
  3. 3. Collaborating to achieve a mutually beneficial result that solves the client’s need What is harmony in relation to Agile?
  4. 4. Ten Ways to Create Harmony Between UX and Agile 10
  5. 5. DESIGN Co-location: It does matter where I sit! 1
  6. 6. RESEARCH Shorten the study planning time 2
  7. 7. Traditional Waterfall Study Planning Timeline Engage Recruiter Request Client List Study Planning Meeting Study Planning Meeting Engage Recruiter Create Test Plan Create Test Plan Conduct Study Conduct Study Analysis and Report Creation Analysis and Report Creation Report Presentation Report Presentation 2 Weeks 48 Hours 4 Weeks 3 Weeks Agile Study Planning Timeline
  8. 8. Agile Study Planning Timeline Traditional Waterfall Study Planning Timeline 2 Weeks 7 Weeks
  9. 9. DESIGN Schedule UX before Iteration 0 3
  10. 10. The Role of UX in Scottrade’s Agile Projects Pre-Project Activation (1-6 months) User research, journey mapping Create early design concepts Interactive design and usability testing of concepts Iteration 0 Bring research into persona creation process Help document personas Designing for Iteration 1 (if not done during pre-project activation) Designing for Iteration 2 Designing for Iteration 3 Designing for the first iteration of the next release Coding for Iteration 1 Coding for Iteration 2 Coding for Iteration 3 Client Usability Study • Test developed code for the release • Test prototypes for upcoming iterations • Conduct user research for future iterations • Provide key findings email within 24 hours, and detailed report later if needed Release Engage UX Researcher Engage UX Researcher Engage UX Researcher
  11. 11. RESEARCH Have a pre-determined list of participants 4
  12. 12. Engage Recruiter Study Planning Meeting Create Test Plan Conduct Study Analysis and Report Creation Report Presentation 2 Weeks 48 Hours Agile Study Planning Timeline
  13. 13. DESIGN Make UX a dedicated part of the team 5
  14. 14. RESEARCH Report turn-around time and style – quick and lean! 6
  15. 15. DESIGN Don’t forget visual design! 7
  16. 16. RESEARCH Prioritize usability issues8
  17. 17. DESIGN Use real (at least plausible) content 9
  18. 18. No Yes
  19. 19. RESEARCH Track UX recommendations throughout the Agile process 10
  20. 20. 10 Ways to Achieve Harmony DESIGN RESEARCH Co-location: It does matter where I sit! 1 Shorten the study planning time2 5 Make UX a dedicated part of the team 3 Schedule UX before Iteration 0 7 Don’t forget visual design! 9 Use real (at least plausible) content 4 Recruiting for testing 6 Report turn-around time and style – quick and lean! 8 Prioritize usability issues 10 Track UX recommendations throughout the Agile process
  21. 21. Thank you Chris Wagner cwagner@scottrade.com @chr1s_wagner Scottrade® Advisor Services is a division of Scottrade, Inc. All products and services offered by Scottrade, Inc. – Member FINRA/SIPC.

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