Read detailed case study that reveal digital banking concept UX design process: http://www.uxdesignagency.com/blog/ux-fintech-case-study-of-how-online-banking-design-should-work
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UXDA is a leading UX design agency for finance that helping online banks and Fintech startups engage their customers with a delightful user experience through user-centered design. UXDA is included in the TOP3 Innovative Banking providers in Europe according to European Fintech Awards 2016 and in the TOP15 user experience agencies worldwide according to Clutch Research.
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UX Design Case Study: Reinventing Online Banking User Interface For Millennials
In fact, banks are acting too slowly in digital. On the one hand, they can commit to fintech a lot of money, on the other — conservatism and bureaucracy seriously hamper. It seems like some of them still can’t believe that majority use mobile apps and even “worse” — want to use a tablet or wearable for banking. Maybe that’s why not every bank has mobile banking or gives you full functionality through it.
Of cause, there are some innovative banks, and they have omni-channel digital banking, but another problem occurs — lack of usability. We ask people about their most pleasant digital experience, and no one remembered banking dashboards, while 18 % usе it every day. Only several finance services like Mint and Moven appears. Why is it so?
Banks have their huge budgets and are able to get best UX experts from market to fit their dashboards, but we don’t see encouraging results. Perhaps we looked at the wrong bank. Anyway, we decide to offer you our team vision of digital banking as it should be for touch screens. Such, that we would be happy to use by ourselves.