With our case study, we would like to show, how we maximized the input from online users into a locally run service co-creation workshop for "Hello bank!". We will show different channels for interaction with and for users and we will also discuss our learnings. Our goal is, that you walk out with some new ideas, how you could integrate your users into your innovation process.
Held at Service Experience Camp 2013 in Berlin
by Fabian Klenk and Manuela Risch, USEEDS°