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CPSC Recall Effectiveness Workshop Agenda


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Agenda for the CPSC Recall Effectiveness Workshop.

Workshop Date: July 25, 2017

Published in: Government & Nonprofit

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CPSC Recall Effectiveness Workshop Agenda

  1. 1. Recall Effectiveness Workshop CPSC in cooperation with stakeholders Agenda 8:30am Registration & Check-In (45 mins) 9:15am Opening Remarks - Chairman Buerkle (10 mins) 9:25am Presentation: Review of Recall Process and Standard Notifications – Blake Rose (35 mins) 10:00am Presentation: Intro to OCM and goals for CPSC Press Releases - Patty Davis (15 mins) 10:15am Break (15 min) 10:30am Presentation: Recall Data – Carol Cave (20 mins) 10:50am Open Discussion: What is an effective recall? – Carol Cave (50 mins) 11:40am Lunch break and room reset (60 mins) 12:40pm Open Discussion: Communicating the Hazard – Tanya Topka and Celestine Kish (70 mins)  General Discussion on Communication Issues  Social Media  In-Store Notifications and other forms of notice (push notifications, email, paid advertising, direct mail, etc.) 1:50pm Break (10 mins) 2:00pm Open Discussion Break-out sessions (50 mins)  Consumer Motivation (Room 420A/B) – Tanya Topka and Shelby Mathis  Technological Advances to Improve Recall Effectiveness – Group A (Hearing Room) – Christopher Nguyen and Mary Toro  Technological Advances to Improve Recall Effectiveness – Group B (Room 418) –Pamela Chisholm and Carol Cave 2:50pm Closing Remarks - Rob Kaye (10 mins)