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Making Mobile Gov

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Ms. Gwynne Kostin, Director of Mobile in the Office of Citizen Services & Innovative Technologies at the U.S. General Services Administration, presents information about mobile access to the government during the November 14, 2011 Department of Defense All Services Social Media Conference.

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Making Mobile Gov

  1. 1. making mobile gov Office of Citizen Services & Innovative Technologies U.S. General Services Administration Gwynne Kostin, Director Mobile @mobile_govOffice of Citizen Services and Innovative Technologies
  2. 2. Eight in ten American adults (83%)currently own a cell phone. 96 percent of 18-29 year olds 58% of 12-year olds own a cell phone, up from 18% in2004 --Pew Internet
  3. 3. Mobile includes text (sms), mobile websites, APPS.Office of Citizen Services and Innovative Technologies
  4. 4. 11/16/201Office of Citizen Services and Innovative Technologies 4 1
  5. 5. 87% smartphone users go online68% EVERY day 5
  6. 6. Apps in Government mobile gov At apps.usa.gov 7
  7. 7. www.gsa.gov/makingmobilegov

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