Real Time Emergency Response - US Ignite Application Summit 2013

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Real Time Emergency Response Presentation - US Ignite Application Summit 2013

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  • Good morning. I’m going to show you an app from the future of emergency and crisis response, whose goal is to help save lives.Today, our emergency management system is blind.  You dial 911 and the dispatcher engagesin a dialog with you to try to understand how to respond.But our emergency reporting system need not be blind -- not with the prevalence of cell phone cameras in the hands of citizens everywhere.
  • Cameras provide photographs, which can convey valuable information in the time of an emergency.And if a picture is worth 1000 words, how valuable is video?
  • In fact, lots of video is already used in emergency situations.After the Stanley Cup Riots in 2011, citizens sent over 1000 hours of video to the police. But it all came *after* the riots, too late to help the police use the information for real-time situational assessment.
  • Today, we (usually) don’t stream video.Rather, users typically record video and then upload (e.g., to YouTube), which can be time-consuming.That means it isn't possible to deliver this video rapidlyto those who are most in need of the data to assist their decision-making in emergency situations.
  • Another issue is that today’s networks can only handle so much. Imagine that all these phones were streaming video… an LTE network is going to have trouble.However it would be possible over gigabit infrastructure.
  • But then, who could deal with so many video streams?Obviously, one person alone couldn’t handle that… but a team could.
  • … working collaboratively to make sense of the mountains of data that arrive in a crisis situation.That's exactly where we've aimed our solution.
  • With help from Mozilla-Ignite, we've created a solution for “real-time emergency response” (or R-T-E-R), which consists of several components, including a mobile app and a web browser client. Our system leverages cloud computing and big bandwidth to the end user to help effectively deliver and manage multiple video streams from the scene of an incident.I'd like to show you how this works througha simulated emergency and its response. At this point, since theprioritized VPN that Glenn talked about yesterday hasn’t been implemented here… if you haven’t already turned off your WiFi, please do so now.Will from Mozilla already has the rtER app installed on his phone, and can use it to broadcast video of this presentation to his friends. You can see the live view on the Chicago 911 dispatcher screen over here. [POINT RIGHT][POINT LEFT] And on this side, we have the UIC Police coordinator.
  • Finally, we’ve also done some thinking about how the emergency operations center could change in the future to take advantage of live video, integrated directly in a spatial representation of the remote environment, again, thanks to high-bandwidth networks. Here, we show two things: 1. How the live video can be integrated into an immersive scene, where it is in context with the world around it, and 2. Given the EOC the ability to explore the scene using natural foot-based gestures to move around.[as video plays]
  • Importantly,rtER, is real right now. You can visit our website to play with the source code, run the Androidapk on our live server, and see the video clips of other components of the system, such as an immersive visualization environment for the Emergency Operations Center.What you’ve just seen is the result of a Mozilla-Ignite project that leveraged cloud computing and high bandwidth to the end user to provide relevant video and allow for rapid understanding of the most important information.Emergency response management no longer needs to be blind.   Thank you.
  • Real Time Emergency Response - US Ignite Application Summit 2013

    1. 1. The Future of Emergency Response Management
    2. 2. AAR accident ACIIS action plan activation level actor after action report alert all-hazards alternate site artificiality asset Automated Criminal Intelligence Information System availability background investigation BCM BCP BIA biological business business continuity business impact analysis business operations CAIP capability capability improvement process capability-based planning CBP CBRNE CBRNE event CBRNE materials CCG CCG requirements check-in chemical, biological, radiological, nuclear or explosive cold site cold wash cold zone collection point communications complex comprehensive computer crime concept and objectives concept of operations CONOPS consequence contingency plan continuity of continuity of constitutional government contributor controller coordinating criminal crisis critical critical asset cyber event cyber incident cyberattack cybercrime cybersecurity dangerous goods deliberate demobilization disaster discussion-based disruption domain awareness domestic drill economic EM plan emergency emergency management plan emerging environmental environmental scan EOC ESF evacuation evaluation event exercise exercise controller explosion FCC FCG FCO FCSC federal Federal Coordination Group Federal Emergency Response Management System federal liaison officer FERMS final planning conference FIR first first impressions report first receiver first responder FPC FR frequency FSX full-scale exercise functional FX GOC governance Government Government Operations hazard hazardous hazardous material event hazardscape HAZMAT high degree of hot hot site hot zone ICS impact analysis IMS incident Incident Command Incident Command System initial planning inject integrated Integrated Terrorism international IPC ITAC job aid lesson learned level level 2 event liaison officer likelihood logistics MAD malicious actor malicious agent management mass Master Scenario Events Master Sequence maximum maximum allowable downtime mid-term mid-term planning conference mirror site mission-critical mitigation mitigation plan mobilization MPC MSEL mutual mutual aid mutual assistance national emergency National Emergency Response System national interest national policy direction natural disaster natural hazard NERS NGO non-governmental organization nuclear operational operational interoperability operational period operations director operations function operations-based exercise partner performance player post-incident preparedness preparedness plan prevention prevention plan preventive control primary primary department private probability protective provincial public safety public sector qualitative quantitative radiological receiver recovery recovery point objective recovery time objective requirements residual risk resilience response response plan risk risk assessment RPO RTO SA safety officer scenario SEMP simulation cell SITREP situation situation report situational awareness SME SO SOG SOP span staging area standard standard operating strategic strategic emergency subject matter subject matter expert supporting surge capacity tabletop tabletop exercise Target Capabilities List technical interoperability technological hazard terrorism threat threat actor threat agent toxic industrial toxic industrial chemical training trusted TTX uncertainty Unified Unified Command System vulnerability warm site warm zone warning A picture is worth 1000 words
    3. 3. Stanley Cup Riots – Vancouver 2011 > 1000 hours of citizen video (600 GB) sent to police after the riots
    4. 4. The integrated YouTube uploading feature on your Android phone fits the process into five easy steps. Step 3: Give the video a title before uploading, so that it's easy to find. Step 4: Open the More details area. Make sure the privacy settings and account being used are set to your liking Step 5: Press Upload. The status of your video upload will display in the notification shade at the top of the screen.Step 1: After taking a video, select it in the Gallery and press the Menu button. Step 2: Now select Share and then YouTube from the pop-up menu.
    5. 5. Today’s networks aren’t ready for this!
    6. 6. Who could manage all of this video?
    7. 7. Teamwork Operation Pinecone – Training exercise at Washington State Emergency Operations Center at Camp Murray
    8. 8. How will rtER change the EOC?
    9. 9. rtER is real right now! srl.mcgill.ca/rter

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