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URBACT LAB - Mixed Use of City Center
SESSION 2 “Preparing Well”
From Problems
to Results
&
Reviewing and
Enhancing
Eviden...
Look at city case
Identify and engage
stakeholders
Gather evidence
Analyse the problem
Move from problems
to solutions
Tra...
LAB 2 OVERVIEW
• PART 1 - TRANSLATING PROBLEMS INTO RESULTS
• PART 2 - REVIEWING AND ENHANCING EVIDENCE BASE
TO SUPPORT AC...
KEY CONCEPTS
PROBLEM = The problem(s) you have identified using the
Problem Tree.
SMEs have no quality workspace.
RESULT =...
Examples:
-Training courses for
employment
-Business start-up
advice
-Collaboration
workshops and
networking
-Refurbishing...
PROBLEM ANALYSIS COMING FROM LAB 1 AS
PROBLEM TREE: PROBLEM(S) TO BE ADDRESSED
7URBACT LAB 1 SESSION 2
PROBLEM(S)
Cause
Ef...
LAB 2, ULSG SESSION 2
TRANSLATE PROBLEM INTO SOLUTION TREE
IDENTIFY EXPECTED RESULTS COMING OUT OF SOLUTION(S)
8URBACT LAB...
9URBACT LAB 1 SESSION 1 9
SOLUTION TREE EXAMPLE
URBACT LAB 1 SESSION 2 10
DELIVERABLE FROM ULSG SESSION 2 TO ULSG SESSION 3
(ACTIONS)
EXPECTED RESULTS (1 – 5) COMING OUT ...
LAB 2 PART 2
• PART 1 - TRANSLATING PROBLEMS INTO RESULTS
• PART 2 - REVIEWING AND ENHANCING EVIDENCE BASE
TO SUPPORT ACTI...
EVIDENCE
• Evidence is used at different stages of the project process;
• Evidence has been used of course already in defi...
SOURCES OF EVIDENCE
14
Science
Reports
Evaluations…
Data
Statistics
Surveys
Internet
Stakeholders
Staff
Customers
People
’...
’UNUSUAL SUSPECTS’
• Experts or anybody coming from outside
the people and organisations we usually
use to inform us
• In ...
EXAMPLES OF ’UNUSUAL SUSPECTS’
Copenhagen Job Centre:
• Hired Anthropologists, using co-creative methods with
customers, a...
TASK IN LAB 2
1. ”BUZZ”: Discuss with the person next to you –
What sources of evidence have you used? What are your
exper...
EVIDENCE EXPERIENCE TABLE
URBACT LAB 1 SESSION 2 18
Source of information, data and learning What type of information, dat...
ULSG@WORK SESSION 2
Prepare a solid and convincing preparation plan:
• Translate problems (from Lab 1) into Results
• Disc...
EVIDENCE ENHANCEMENT TABLE
URBACT LAB 1 SESSION 2 20
Source of evidence and learning How do you want to use these to impro...
TASK IN ULSG WORK SESSION 2:
EVIDENCE ENHANCEMENT
• What evidence is there relating to your theme on Allium?
• Are there g...
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URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 2

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Materials from the URBACT Summer University Lab "Mixed Use of City Centres", managed by Nils Scheffer

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URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 2

  1. 1. URBACT LAB - Mixed Use of City Center SESSION 2 “Preparing Well” From Problems to Results & Reviewing and Enhancing Evidence Base
  2. 2. Look at city case Identify and engage stakeholders Gather evidence Analyse the problem Move from problems to solutions Translate solutions to results and actions Assess and analyse risk Consult and launch 2 ACTION PLANNING MODEL URBACT LAB 1 SESSION 1 2 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Lab 1: Getting started Lab 2: Preparing well
  3. 3. LAB 2 OVERVIEW • PART 1 - TRANSLATING PROBLEMS INTO RESULTS • PART 2 - REVIEWING AND ENHANCING EVIDENCE BASE TO SUPPORT ACTION • PART 3 – TASK FOR ULSG@WORK SESSION URBACT LAB 1 SESSION 2 3
  4. 4. KEY CONCEPTS PROBLEM = The problem(s) you have identified using the Problem Tree. SMEs have no quality workspace. RESULT = The change you will have achieved. SMEs have good quality workspace. Objective = Statement/goal on the effects to be achieved To improve the quality of SME workspace. URBACT LAB 1 SESSION 2 5
  5. 5. Examples: -Training courses for employment -Business start-up advice -Collaboration workshops and networking -Refurbishing city spaces Action = an operation to deliver results ACTION > INPUT > OUTPUT > RESULT URBACT LAB 1 SESSION 2 6 Input = resources put into the action Output = tangible product of the activity Result = what is achieved as good for the recipient Examples: -Sustained employment -Survival of new business -Better cross-cutting collaboration -Increased well-being and satisfaction of citizens, attracting investment Examples: -Number of completed courses -Advice process model -Workshop curriculums -City model for space use Examples: -Resources required for an activity (money, time, manpower, know- how, knowledge)
  6. 6. PROBLEM ANALYSIS COMING FROM LAB 1 AS PROBLEM TREE: PROBLEM(S) TO BE ADDRESSED 7URBACT LAB 1 SESSION 2 PROBLEM(S) Cause Effect Effect Cause Cause Effect
  7. 7. LAB 2, ULSG SESSION 2 TRANSLATE PROBLEM INTO SOLUTION TREE IDENTIFY EXPECTED RESULTS COMING OUT OF SOLUTION(S) 8URBACT LAB 1 SESSION 2 SOLUTION(S) Results Result Result Results Results Result Note: defining actions is a task for next LAB 3, here just initial ideas PROBLEM(S) Cause Cause Cause Effect Effect Effect
  8. 8. 9URBACT LAB 1 SESSION 1 9 SOLUTION TREE EXAMPLE
  9. 9. URBACT LAB 1 SESSION 2 10 DELIVERABLE FROM ULSG SESSION 2 TO ULSG SESSION 3 (ACTIONS) EXPECTED RESULTS (1 – 5) COMING OUT OF THE SOLUTION(S) Take these results on flipchart to LAB 3 Result 1 Result 2 Result 3 xxx
  10. 10. LAB 2 PART 2 • PART 1 - TRANSLATING PROBLEMS INTO RESULTS • PART 2 - REVIEWING AND ENHANCING EVIDENCE BASE TO SUPPORT ACTION URBACT LAB 1 SESSION 2 11
  11. 11. EVIDENCE • Evidence is used at different stages of the project process; • Evidence has been used of course already in defining the problem, and in thinking about solutions; • Evidence is also used during the process and at the end via monitoring and evaluation; • Here we concentrate on broadening the horizons of evidence in the initial stages of the process. URBACT LAB 1 SESSION 2 12 Evidence at planning stage Evidence and monitoring during project Evaluation at the end of project
  12. 12. SOURCES OF EVIDENCE 14 Science Reports Evaluations… Data Statistics Surveys Internet Stakeholders Staff Customers People ’Unusual suspects’ Other cities Colleagues
  13. 13. ’UNUSUAL SUSPECTS’ • Experts or anybody coming from outside the people and organisations we usually use to inform us • In order to help us think out of the box, to have a fresh and critical look on what we are doing • To be challenged and inspired • To find new, creative ways of solving our problems • To broaden our horizons, to enhance our actions and • Get better results URBACT LAB 1 SESSION 2 15
  14. 14. EXAMPLES OF ’UNUSUAL SUSPECTS’ Copenhagen Job Centre: • Hired Anthropologists, using co-creative methods with customers, and made a ’walk through’ and analysis of the whole job centre service process and then together with staff and customers came up with innovations City of Swindon, UK: • Hired voluntary organisation people who lived for weeks with troubled families, in their daily lives, in order to bring the message ’from the inside’ for reforms of services, which were not delivering URBACT LAB 1 SESSION 2 16
  15. 15. TASK IN LAB 2 1. ”BUZZ”: Discuss with the person next to you – What sources of evidence have you used? What are your experiences of using them? 2. Mark sources you have used in the Evidence Experience Table (everyone) -5min. 3. Review the outcome of the tally and discuss (group) -20 min: 1. Concentration? Gaps? 2. Share experiences of using different sources 3. Where should cities improve their evidence? How? URBACT LAB 1 SESSION 2 17
  16. 16. EVIDENCE EXPERIENCE TABLE URBACT LAB 1 SESSION 2 18 Source of information, data and learning What type of information, data and learning sources you have used? What is your experience of using them? 1. City data and other statistics 2. Evidence from past/ earlier attempts 3. Colleagues in the city 4. Users and other stakeholders 5. Other cities that face the same problem, home or abroad 6. Science and research 7. Experts and any ’unusual suspects’
  17. 17. ULSG@WORK SESSION 2 Prepare a solid and convincing preparation plan: • Translate problems (from Lab 1) into Results • Discuss and fill Evidence Enhancement Table Tools • Solution Tree • Evidence Enhancement Table (poster) Deliverable • Results > Report with flipchart to ULSG Lab 3 • Evidence Enhancement Table URBACT LAB 1 SESSION 2 19
  18. 18. EVIDENCE ENHANCEMENT TABLE URBACT LAB 1 SESSION 2 20 Source of evidence and learning How do you want to use these to improve the evidence base of your Theme in Allium Priority order 1 - 7 1. City data and other statistics 2. Evidence from past/ earlier attempts 3. Colleagues in the city 4. Users and other stakeholders 5. Other cities that face the same problem, home or abroad 6. Science and research 7. Experts and any ’unusual suspects’
  19. 19. TASK IN ULSG WORK SESSION 2: EVIDENCE ENHANCEMENT • What evidence is there relating to your theme on Allium? • Are there gaps in the evidence? • How would you want to use different evidence to improve knowledge on your Allium Theme? 1. Discuss the questions above 2. Write ideas in Evidence Enhancement table 3. Indicate Priority order The filled EES2 POSTER is the Deliverable of ULSG Work Session 2 URBACT LAB 1 SESSION 2 21

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