Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
URBACT LAB
Mixed Use of City Centers SESSION 1
Getting
started
3
INTRODUCTIONS
• Lab Manager
Nils Scheffler
• ULSG Facilitators
Francois Jegou, Lead Expert of SUST FOOD
Haye Folkertsma,...
4
SPEED NETWORKING
Questions
• What do you like most about Dublin
(so far…)?
• What’s one thing you want to get
from this ...
5
TOOLS FOR ACTION PLANNING
to make a better world
URBACT LAB 1 SESSION 1 5
6
ACTION PLANNING MODEL
URBACT LAB 1 SESSION 1 6
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Cons...
7
LAB AND ULSG@WORK
4 LABS
• conceptual framework, tools and techniques
Each LAB followed by a ULSG@work session
• 3 small...
8
THE DRAGONS’ DEN
• Lab 5 presentations (pitches) to peer panel (Dragons’
Den)
• Winning ULSG gets award in USU plenary
U...
9
DRAGONS’ DEN CRITERIA FOR SUCCESS
(SCORE EACH CRITERION FROM 1 TO 5)
URBACT LAB 1 SESSION 1 9
Criteria
1. Coherence betw...
10
RESOURCES
• ULSG Facilitators support
• Handouts and briefings
• URBACT Local Support Group Toolkit
• Student volunteer...
11
LAB RULES
URBACT LAB 1 SESSION 1 11
12
LAB RULES
• Timekeeping
• Listening
• Mobile phones on silent
• Avoid jargon
• Participate
URBACT LAB 1 SESSION 1 12
14
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 -DEFINING THE PROBLEM
• PART 3 –MAPPING STAKEHOLDERS
• PART 4 ...
16
CITY CASE OVERVIEW
URBACT LAB 1 SESSION 1 16
Medieval city centre
Size: 150 ha / 1,5 km²
Inhabitants: 15.000
Tourist ar...
17
THE DEPUTY MAYOR’S CHALLENGE
The Medieval centre
Background
• Focal point of daily life (work, trade, social life, hous...
18
THE DEPUTY MAYOR’S CHALLENGE
The Medieval centre
Call for action
• Prepare local action plan to maintain/recover the mi...
20
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 -DEFINING THE PROBLEM
• PART 3 –MAPPING STAKEHOLDERS
• PART 4 ...
21
ACTION PLANNING MODEL
URBACT LAB 1 SESSION 1 21
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Co...
22
DEFINING PROBLEMS
and OPPORTUNITIES
URBACT LAB 1 SESSION 1 22
24
WHY DOES IT MATTER?
• Most cities come into URBACT with a problem already defined…
• Often, this is a broadly stated pr...
25URBACT LAB 1 SESSION 1 25
EFFECTS
PROBLEM
CAUSES
26URBACT LAB 1 SESSION 1 26
PROBLEM TREE EXAMPLE
URBACT LAB 1 SESSION 1 27
29
STAKEHOLDERS – WHO ARE THEY?
URBACT LAB 1 SESSION 1 29
30
“Any individual, groups of people, institutions or firms that
may have a significant interest in the success or failure...
31
CRITICAL FOR SUCCESS AND SUSTAINABILITY
URBACT LAB 1 SESSION 1 31
33
STAKEHOLDERS ARE CRITICAL FOR SUCCESS AND
SUSTAINABILITY
For city administration and involved stakeholders
Coordination...
34
WHY PARTICIPATION?
• More knowledge and information
• Increase of stakeholder‘s understanding, better suited to change ...
35
ACHIEVING COMMITMENT
Commitment is not an action you can make an agreement on!
Commitment is a process everyone has to ...
36
KEY INGREDIENTS OF GOOD MEETINGS
• Clear structure
• Efficient use of time
• All participants are active – all the time...
37
GETTING THE BEST OUT OF STAKEHOLDERS
• Make sure a wide set of views and opinions can be
expressed;
• Create an inclusi...
38
MAP AND KNOW YOUR STAKEHOLDERS
1. Identify - who are they?
2. Analyse – who is important, who is interested, who is not...
Increase motivation
Consider ways to increase their influence
Make their voices heard
Connect to things they are intereste...
41
SOCIAL NETWORK MAPPING
• Identifying relevant stakeholders in the adaptation planning process;
• Eliciting information ...
42
COMBINATION OF THE TWO PREVIOUS METHODS
URBACT LAB 1 SESSION 1 42
43
WORKING WITH STAKEHOLDERS
• Involve public and private stakeholders from the very beginning;
• Involvement must bring a...
44
ACTION PLANNING MODEL
URBACT LAB 1 SESSION 1 44
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Co...
45
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 - GETTING THE RIGHT PEOPLE IN THE LSG
• PART 3 – INTRODUCTION ...
46
ULSG@WORK 1
• 14:00 hrs- Head to your ULSG rooms;
• Objective: to participate in some learning by doing exercises
relat...
Upcoming SlideShare
Loading in …5
×

URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 1

707 views

Published on

Materials from the URBACT Summer University Lab "Mixed Use of City Centres", managed by Nils Scheffer

Published in: Business, Technology, Real Estate
  • Be the first to comment

  • Be the first to like this

URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 1

  1. 1. URBACT LAB Mixed Use of City Centers SESSION 1 Getting started
  2. 2. 3 INTRODUCTIONS • Lab Manager Nils Scheffler • ULSG Facilitators Francois Jegou, Lead Expert of SUST FOOD Haye Folkertsma, Lead Partner of CITYLOGO Pauline Geoghegan, Thematic Expert of Use-Act URBACT LAB 1 SESSION 1 3
  3. 3. 4 SPEED NETWORKING Questions • What do you like most about Dublin (so far…)? • What’s one thing you want to get from this event? • How did you get involved in URBACT? • What can others learn from your city’s experience? • Personally, what are you most proud of? • In the movie of your life, which actor would play the part of you? • Tent, farmhouse, villa or penthouse? • What makes you laugh? URBACT LAB 1 SESSION 1 4
  4. 4. 5 TOOLS FOR ACTION PLANNING to make a better world URBACT LAB 1 SESSION 1 5
  5. 5. 6 ACTION PLANNING MODEL URBACT LAB 1 SESSION 1 6 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Lab 1: Getting started Lab 2: Preparing well Lab 3: Action planning Lab 4: Final check Lab 5: Dragons Den
  6. 6. 7 LAB AND ULSG@WORK 4 LABS • conceptual framework, tools and techniques Each LAB followed by a ULSG@work session • 3 small groups working on the city case, supported by personal ULSG facilitator • Simulated ULSG • Trying out/applying the tools together • Deliverable (s) for each session • Building a portfolio towards a LAP • FINAL LAB Dragons Den for the 3 groups to present an action plan URBACT LAB 1 SESSION 1 7
  7. 7. 8 THE DRAGONS’ DEN • Lab 5 presentations (pitches) to peer panel (Dragons’ Den) • Winning ULSG gets award in USU plenary URBACT LAB 1 SESSION 1 8
  8. 8. 9 DRAGONS’ DEN CRITERIA FOR SUCCESS (SCORE EACH CRITERION FROM 1 TO 5) URBACT LAB 1 SESSION 1 9 Criteria 1. Coherence between problem, actions and results 2. Addressing the deputy mayor’s challenge 3. Feasibility 4. Integrated approach 5. Quality of presentation Total
  9. 9. 10 RESOURCES • ULSG Facilitators support • Handouts and briefings • URBACT Local Support Group Toolkit • Student volunteers URBACT LAB 1 SESSION 1 10
  10. 10. 11 LAB RULES URBACT LAB 1 SESSION 1 11
  11. 11. 12 LAB RULES • Timekeeping • Listening • Mobile phones on silent • Avoid jargon • Participate URBACT LAB 1 SESSION 1 12
  12. 12. 14 LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 -DEFINING THE PROBLEM • PART 3 –MAPPING STAKEHOLDERS • PART 4 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 14
  13. 13. 16 CITY CASE OVERVIEW URBACT LAB 1 SESSION 1 16 Medieval city centre Size: 150 ha / 1,5 km² Inhabitants: 15.000 Tourist arriving per year: 300.000 Events in public space per year: 15 Buildings under monument protection: 800
  14. 14. 17 THE DEPUTY MAYOR’S CHALLENGE The Medieval centre Background • Focal point of daily life (work, trade, social life, housing, consumption), • Offering multifunctional economic, social and cultural facilities • Unique atmosphere conditioned by medieval buildings and public places Challenges • Increasing numbers of tourists provoke replacement of inhabitant functions; conversion of non-commercial public space into commercial leisure areas. • Property/capital market: pressure to introduce large-scale floor space, neglect of historic buildings, housing market just for higher income classes. • Traditional retail and small scale economy at threat through the emergence of chain stores and shopping area at the urban fringe. • Increasing number of outdoor events contributes to the noise pollution URBACT LAB 1 SESSION 1 17
  15. 15. 18 THE DEPUTY MAYOR’S CHALLENGE The Medieval centre Call for action • Prepare local action plan to maintain/recover the mixed use of the medieval centre as an attractive place for all our: citizens, entrepreneurs and guests! • Deal with ky questions as: – Which functions should medieval centre provide in the context of the overall city? – Which legitimate demands have the different (social) groups / stakeholders on the use of the medieval centre? – Which priority has the safeguarding of the historic environment, keeping the identity of the place? – What are solutions and actions to reduce the conflicts between functions and legitimate demands? • Consider linkages, opportunities and synergies which might be provided by the cluster of “creative” industries next to the medieval centre. URBACT LAB 1 SESSION 1 18
  16. 16. 20 LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 -DEFINING THE PROBLEM • PART 3 –MAPPING STAKEHOLDERS • PART 4 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 20
  17. 17. 21 ACTION PLANNING MODEL URBACT LAB 1 SESSION 1 21 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Look at city case Identify and engage stakeholders Gather evidence Analyse the problem Move from problems to solutions Translate solutions to goals and activities Assess and analyse risk Consult and launch
  18. 18. 22 DEFINING PROBLEMS and OPPORTUNITIES URBACT LAB 1 SESSION 1 22
  19. 19. 24 WHY DOES IT MATTER? • Most cities come into URBACT with a problem already defined… • Often, this is a broadly stated problem…defined by a particular stakeholder/s • As natural ‘fixers’ we often jump to solutions too quickly • Under scrutiny, the problem is often redefined – sometimes more specific, other times transformed • The process of defining and agreeing the problem fosters openness, transparency and a shared approach URBACT LAB 1 SESSION 1 24
  20. 20. 25URBACT LAB 1 SESSION 1 25 EFFECTS PROBLEM CAUSES
  21. 21. 26URBACT LAB 1 SESSION 1 26 PROBLEM TREE EXAMPLE
  22. 22. URBACT LAB 1 SESSION 1 27
  23. 23. 29 STAKEHOLDERS – WHO ARE THEY? URBACT LAB 1 SESSION 1 29
  24. 24. 30 “Any individual, groups of people, institutions or firms that may have a significant interest in the success or failure of a project / plan (either as implementers, facilitators, beneficiaries or adversaries) are defined as ‘stakeholders’.” URBACT LAB 1 SESSION 1 30
  25. 25. 31 CRITICAL FOR SUCCESS AND SUSTAINABILITY URBACT LAB 1 SESSION 1 31
  26. 26. 33 STAKEHOLDERS ARE CRITICAL FOR SUCCESS AND SUSTAINABILITY For city administration and involved stakeholders Coordination of use and development interests/ conflicts • to identify, define, communicate problems, opportunities, benefits • to recognise and understand the manifold demands • to coordinate the demands among stakeholders and bring them in line with solving the problems • to develop a strategy which addresses the problems, opportunities, demands of stakeholders URBACT LAB 1 SESSION 1 33
  27. 27. 34 WHY PARTICIPATION? • More knowledge and information • Increase of stakeholder‘s understanding, better suited to change processes • Co-creation brings about better quality results • Increases motivation • Ensures commitment for the implementation phase through stronger identification with the LAP • Tapping further resources for the implementation of the strategy URBACT LAB 1 SESSION 1 34
  28. 28. 35 ACHIEVING COMMITMENT Commitment is not an action you can make an agreement on! Commitment is a process everyone has to go through! URBACT LAB 1 SESSION 1 35 Participation • Involvement in reflection Insight • Background, alternatives, views Acceptance • Ownership, positive feelings Commitment
  29. 29. 36 KEY INGREDIENTS OF GOOD MEETINGS • Clear structure • Efficient use of time • All participants are active – all the time • People enjoy the meeting and are motivated • Leads to collective, structured views • Leads to visible results, commitment • People leave the meeting in good mood URBACT LAB 1 SESSION 1 36
  30. 30. 37 GETTING THE BEST OUT OF STAKEHOLDERS • Make sure a wide set of views and opinions can be expressed; • Create an inclusive and positive environment; • Ensure that everyone (Community) gets a voice in the most appropriate way; • Presentations, workshops, focus groups; traditional and social media can be used to encourage discussions and agreement at different stages. URBACT LAB 1 SESSION 1 37
  31. 31. 38 MAP AND KNOW YOUR STAKEHOLDERS 1. Identify - who are they? 2. Analyse – who is important, who is interested, who is not? Who has power and influence? 3. Engagement – what do the stakeholders want? What do you want? How can you help them deliver what you want? How can you shift their positions? URBACT LAB 1 SESSION 1 38
  32. 32. Increase motivation Consider ways to increase their influence Make their voices heard Connect to things they are interested in Actively engage Value as key stakeholders Invest time and effort here crucial to success Minimal effort but don’t invest inappropriate effort Keep informed Limited means to influence, keep informed but don’t invest inappropriate effort Keep interested 40 ANALYSING AND PRIORITISING STAKEHOLDERS URBACT LAB 1 SESSION 1 40 Influence high Importance high low
  33. 33. 41 SOCIAL NETWORK MAPPING • Identifying relevant stakeholders in the adaptation planning process; • Eliciting information from them; • Highlighting, in a qualitative manner, where adaptive capacity will need to be built in relation to the problems analysed. URBACT LAB 1 SESSION 1 41
  34. 34. 42 COMBINATION OF THE TWO PREVIOUS METHODS URBACT LAB 1 SESSION 1 42
  35. 35. 43 WORKING WITH STAKEHOLDERS • Involve public and private stakeholders from the very beginning; • Involvement must bring a benefit for the stakeholder, find out what makes key stakeholders tick; • Do not raise infeasible expectations, be clear about what you are seeking to achieve; • Address interests and concerns of the stakeholders, look for common ground; • Assure sufficient time and personnel resources for the involvement process; • Neutral and professional support; • Be flexible and adapt your approach for different audiences. URBACT LAB 1 SESSION 1 43
  36. 36. 44 ACTION PLANNING MODEL URBACT LAB 1 SESSION 1 44 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Look at city case Identify and engage stakeholders Gather evidence Analyse the problem Move from problems to solutions Translate solutions to goals and activities Assess and analyse risk Consult and launch
  37. 37. 45 LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 - GETTING THE RIGHT PEOPLE IN THE LSG • PART 3 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 45
  38. 38. 46 ULSG@WORK 1 • 14:00 hrs- Head to your ULSG rooms; • Objective: to participate in some learning by doing exercises relating to problem definition and stakeholder analysis; • Tasks: to use a problem tree to define the core problems; to review stakeholders on the list and assess importance and influence using the carpet; • Tool: Blank poster for tree and Stakeholder analysis carpet; • Deliverables: Completed problem tree poster, Validated stakeholder list; • Basis for the Dragons Den. URBACT LAB 1 SESSION 1 46

×