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UKSG Conference 2015 - Through a behavioural lens darkly: how ethnography can illuminate research into users Bryony Ramsden University of Huddersfield and Gareth J Johnson Nottingham Trent University

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This session combines discussion prompted by two areas of current research into issues in academic libraries.
Using ethnographic methods in libraries: this section of the session is based on Bryony’s research on user behaviour in academic libraries. She discusses how ethnographic-based research is a method increasingly utilised in all kinds of libraries to discover how spaces, services and resources are used. Ethnographic methods can provide extremely revealing data, allowing library services to delve deeper into usage patterns and the relationships staff have with their visitors, thus enabling user-centred improvements to services and designs.
Dysfunction and resistance to open access: this section is based on Gareth’s ethnographically framed research into cultural effects impacting on academics’ reactions to emerging paradigms of openness in scholarly communication. The session will discuss how institutional and national environments may be shaping academics’ behaviour and attitudes. In particular the session will consider how these relate to the practical obstacles to achieving increased academic open access buy-in, faced by staff seeking to promote effective open access within their organisations.

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UKSG Conference 2015 - Through a behavioural lens darkly: how ethnography can illuminate research into users Bryony Ramsden University of Huddersfield and Gareth J Johnson Nottingham Trent University

  1. 1. Photo by kennymatic - Creative Commons Attribution License http://www.flickr.com/photos/99472898@N00 Created with Haiku Deck
  2. 2. Photo by garryknight - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/8176740@N05 Created with Haiku Deck
  3. 3. Photo by Bernhardt Soccer - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/64500102@N05 Created with Haiku Deck
  4. 4. Photo by play4smee - Creative Commons Attribution-NonCommercial License http://www.flickr.com/photos/91661522@N00 Created with Haiku Deck
  5. 5. Photo by RLHyde - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/36655009@N05 Created with Haiku Deck
  6. 6. Photo by WA State Library - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/28920380@N06 Created with Haiku Deck
  7. 7. Photo by askpang - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/52015062@N00 Created with Haiku Deck
  8. 8. Photo by Novowyr - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/62602097@N00 Created with Haiku Deck
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  10. 10. Photo by giulia.forsythe - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/59217476@N00 Created with Haiku Deck
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  12. 12. Photo by dullhunk - Creative Commons Attribution License http://www.flickr.com/photos/14829735@N00 Created with Haiku Deck
  13. 13. Photo by Ben Halsall - Creative Commons Attribution License https://www.flickr.com/photos/83859878@N00 Created with Haiku Deck

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