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E-motion-al or frustrating?
Leap Motion put to the UX test –
Gesture control from the users' point of view
LEAP MOTION PUT TO
THE UX TEST
RESULT OVERVIEW
ABOUT LEAP MOTION
OBJECTS AND PROCEDURE
RESULTS
AUTHORS
RESULT OVERVIEW
01. RESULT OVERVIEW
BASIC INFORMATION ABOUT THE STUDY
— The Leap Motion Controller is a new motion sensing technology
for human–computer interaction.
— UID evaluated the user experience of Leap Motion with 16
participants.
— Based on the results UID draws conclusions how to design user-
friendly gestural interaction.
| August, 19th 2013 | Leap Motion put to the UX testPage 4
SOURCE 1)
01. RESULT OVERVIEW
USER EXPERIENCE
— Leap motion captures movement precisely and the interaction
with gestures delights and simultaneously frustrates the user.
— A consistent basic vocabulary of interaction gestures will
facilitate the controls of the apps.
— Leap Motion has a big potential to make an inspiring User
Experience (UX) possible for certain use cases.
| August, 19th 2013 | Leap Motion put to the UX testPage 5
SOURCE 2)
01. RESULT OVERVIEW
REQUIREMENTS FOR THE GESTURES
— For the creation of the User Experience, natural interaction like grabbing for objects and simultaneous use
of both hands should be offered.
— Bad or improper definition of the gestures affect a loss of control as well as frustration. Good interaction
design for Leap Motion needs to be crisp and focused. As in many other Natural User Interface (NUIs), the
tolerance for technical faults is very small.
— New gestures, that enable more direct interaction and are not similar to traditional interaction with mouse
or touch, can be learned easily and thus provide an additional benefit.
— The next step will be, that we have a detailed look at a standard gesture vocabulary and discuss
requirements for interesting gesture use cases.
| August, 19th 2013 | Leap Motion put to the UX testPage 6
ABOUT LEAP MOTION
02. ABOUT LEAP MOTION
WHAT IS LEAP MOTION?
— Leap Motion is a new motion sensing technology for human–
computer interaction, released in July 2013.
— It offers the possibility of gesture recognition (comparable with
KINECT) and enables to use Windows 8 or Mac without the mouse.
| August, 19th 2013 | Leap Motion put to the UX testPage 8
SOURCE 3)
02. ABOUT LEAP MOTION
THE LEAP CONTROLLER
— The Leap Controller, not much bigger than a lighter, is positioned
in front of the screen and connected via USB to the computer.
— It builds up an infrared field that captures the movement of up to
10 fingers (or items such as a pen). This is additionally
supported by 2 small cameras.
| August, 19th 2013 | Leap Motion put to the UX testPage 9
SOURCE 4)
02. ABOUT LEAP MOTION
FIELDS OF APPLICATION
— Leap is similar to "jump over" and announces a technical
progress.
» In the future it could replace the computer mouse and allows
new forms of human-computer interaction.
— The current main field of applications are apps for gaming
to introduce users to control their computer via gestures.
| August, 19th 2013 | Leap Motion put to the UX testPage 10
SOURCE 5)
SOURCE 6)
| August, 19th 2013 | Leap Motion put to the UX testPage 11
OBJECTIVES AND METHODS
03. OBJECTIVES AND METHODS
OBJECTIVES OF THE STUDY
— We wanted to check
» the UX promises and expectations of Leap Motion,
» the perceived user experience from the users
» and possible use cases from the users point of view.
— Based on the results of the User Experience Test we develop
recommendations for designing user-friendly gestural
interaction.
| August, 19th 2013 | Leap Motion put to the UX testPage 13
SOURCE 7)
03. OBJECTIVES AND METHODS
TEST SET-UP
— We evaluated the Leap Motion Controller in a UX test with 16 participants.
» In the UX test the participants explored the usage of the Leap Motion Controller freely, while experts of
UID observed the behaviour of users and their experience.
— In the second step UID measured the user experience of Leap Motion with the online tool AttrakDiff.
» AttrakDiff helps to understand, how users personally rate the usability and design of interactive
products: www.attrakdiff.de
| August, 19th 2013 | Leap Motion put to the UX testPage 14
03. OBJECTIVES AND METHODS
EXCURSION: WHAT IS USABILITY? WHAT DOES "USER EXPERIENCE" MEAN?
— Usability (user-friendliness) is a standard to measure how easy it is for a user to interact with an
interactive product. User-friendly solutions help users to accomplish their goals and tasks faster, and they
increase the users' satisfaction, avoiding or reducing mistakes and frustration.
— The expression "user experience" takes this whole concept a big step forward by including non-
instrumental aspects of the use of a product. How attractive does the application appear? Is it fun to use
this interactive product? Is motivation increased by a more intensive, creative and productive use of the
product? Can users identify themselves with the product, can they relate to it and thus the manufacturer?
The entire experience that a user makes with a product is what is important.
| August, 19th 2013 | Leap Motion put to the UX testPage 15
RESULTS
04. RESULTS
FIRST IMPRESSION AND EXPECTATIONS
— When using Leap Motion for the first time, every participant is
happily surprised.
» Participants were fascinated by the technology and
emotionally engaged in the first usage.
— First, participants interacted with the entire hand and didn't
expect that the single fingers are captured by Leap Motion. The
fact, that Leap Motion captures the movement of up to 10
fingers, was surprising.
| August, 19th 2013 | Leap Motion put to the UX testPage 17
PROVIDE FEED-
BACK TO SHOW
PARTICIPANTS
WHAT IS CAPTURED.
04. RESULTS
GESTURES
— Gestures that simulate grabbing objects, have been understood
intuitively.
— Gestures that are different to a mouse/touch interaction, have not
been expected since the computer needs to interpret this (e.g.:
showing three fingers instead of selecting "menu item 3").
» But this interactions have been learned easily and with fun.
| August, 19th 2013 | Leap Motion put to the UX testPage 18
CREATE GESTURES
THAT SIMULATE
GRABBING AN
OBJECT.
04. RESULTS
CAPTURE OF THE MOVEMENTS
— It is ambiguous in which spatial area the Leap Motion captures the
movement.
» Participants moved outside of the “interaction-space” and the
interaction broke down.
— Gestures need to be performed very precisely, otherwise they
aren't recognized or are misinterpreted.
» But humans do gestures with less cognitive effort, and in their
own, personal way. Having to learn and practice the exact
gesture, is work. It can quickly turn into (unexpected) effort.
SHOW THE USER
IN WHICH AREA IT
CAPTURES THE
MOVEMENTS.
| August, 19th 2013 | Leap Motion put to the UX testPage 19
04. RESULTS
TIRING INTERACTION
— The participants generally got impatient when an interaction
didn't work straightaway.
» Since we use our hands to communicate and other humans
will get our “gesture message” very quickly, participants had
no tolerance for any misinterpretation.
— The execution of gestures in the long run can be quite strenuous.
» When a gesture has to be repeated several times because it is
not recognized or the dialogue requires it, the strain on hand
muscles is quickly displeasing.
| August, 19th 2013 | Leap Motion put to the UX testPage 20
CREATE GREAT
INTERACTION
DESIGN SO THAT
NO ONE BECOMES
TIRED.
04. RESULTS
INCONSISTENT SET OF GESTURES ACROSS APPS
— There is no consistent set of gestures across the different apps.
» Every app uses an own gesture-vocabulary for their
interaction.
» This means a constant challenge to remember gestures or
learn new sets. Participants are irritated by that extra effort.
NOW IT IS
(Y)OUR JOB TO
FIND INTUITIVE
GESTURES.
| August, 19th 2013 | Leap Motion put to the UX testPage 21
04. RESULTS
ATTRAKDIFF
— In the AttrakDiff Leap Motion is positioned quiet
high in the topic "self-oriented" (see image).
— One could say that the participants see less the
practical value, but it still is a lot of fun to use
Leap Motion.
| August, 19th 2013 | Leap Motion put to the UX testPage 22
AUTHORS
05. AUTHORS
| August, 19th 2013 | Leap Motion put to the UX testPage 24
ABOUT THE AUTHORS
Tobias Limbach
Team Manager User Experience Design
tobias.limbach@uid.com
Insa Wulf
Interaction Designer
insa.wulf@uid.com
Malte Krökel
User Research
malte.kroekel@uid.com
More than 100 experts
for Usability, Software and
Design
6 industries
automotive, consumer, enterprise, ind-
ustry, medical & pharmaceuticals, web
More than
2.000 projects
since 1998
5 locations
Ludwigsburg, Berlin, Dortmund, Mannheim,
Munich – and all over the world
| August, 19th 2013 | Leap Motion put to the UX testPage 25
05. AUTHORS
ABOUT UID
www.uid.com
User Interface Design GmbH
WILHELM-BLEYLE-STRASSE 10–12
71636 LUDWIGSBURG
info@uid.com
REFERENCES
SOURCES FOR PICTURES
1) https://www.leapmotion.com/product
2) https://www.leapmotion.com/apps
3) https://www.leapmotion.com/product
4) https://www.leapmotion.com/product
5) https://www.leapmotion.com/product
6) https://www.leapmotion.com/product
7) https://www.leapmotion.com/product
| August, 19th 2013 | Leap Motion put to the UX testPage 27

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Leap Motion UX Test Results

  • 1. E-motion-al or frustrating? Leap Motion put to the UX test – Gesture control from the users' point of view
  • 2. LEAP MOTION PUT TO THE UX TEST RESULT OVERVIEW ABOUT LEAP MOTION OBJECTS AND PROCEDURE RESULTS AUTHORS
  • 4. 01. RESULT OVERVIEW BASIC INFORMATION ABOUT THE STUDY — The Leap Motion Controller is a new motion sensing technology for human–computer interaction. — UID evaluated the user experience of Leap Motion with 16 participants. — Based on the results UID draws conclusions how to design user- friendly gestural interaction. | August, 19th 2013 | Leap Motion put to the UX testPage 4 SOURCE 1)
  • 5. 01. RESULT OVERVIEW USER EXPERIENCE — Leap motion captures movement precisely and the interaction with gestures delights and simultaneously frustrates the user. — A consistent basic vocabulary of interaction gestures will facilitate the controls of the apps. — Leap Motion has a big potential to make an inspiring User Experience (UX) possible for certain use cases. | August, 19th 2013 | Leap Motion put to the UX testPage 5 SOURCE 2)
  • 6. 01. RESULT OVERVIEW REQUIREMENTS FOR THE GESTURES — For the creation of the User Experience, natural interaction like grabbing for objects and simultaneous use of both hands should be offered. — Bad or improper definition of the gestures affect a loss of control as well as frustration. Good interaction design for Leap Motion needs to be crisp and focused. As in many other Natural User Interface (NUIs), the tolerance for technical faults is very small. — New gestures, that enable more direct interaction and are not similar to traditional interaction with mouse or touch, can be learned easily and thus provide an additional benefit. — The next step will be, that we have a detailed look at a standard gesture vocabulary and discuss requirements for interesting gesture use cases. | August, 19th 2013 | Leap Motion put to the UX testPage 6
  • 8. 02. ABOUT LEAP MOTION WHAT IS LEAP MOTION? — Leap Motion is a new motion sensing technology for human– computer interaction, released in July 2013. — It offers the possibility of gesture recognition (comparable with KINECT) and enables to use Windows 8 or Mac without the mouse. | August, 19th 2013 | Leap Motion put to the UX testPage 8 SOURCE 3)
  • 9. 02. ABOUT LEAP MOTION THE LEAP CONTROLLER — The Leap Controller, not much bigger than a lighter, is positioned in front of the screen and connected via USB to the computer. — It builds up an infrared field that captures the movement of up to 10 fingers (or items such as a pen). This is additionally supported by 2 small cameras. | August, 19th 2013 | Leap Motion put to the UX testPage 9 SOURCE 4)
  • 10. 02. ABOUT LEAP MOTION FIELDS OF APPLICATION — Leap is similar to "jump over" and announces a technical progress. » In the future it could replace the computer mouse and allows new forms of human-computer interaction. — The current main field of applications are apps for gaming to introduce users to control their computer via gestures. | August, 19th 2013 | Leap Motion put to the UX testPage 10 SOURCE 5)
  • 11. SOURCE 6) | August, 19th 2013 | Leap Motion put to the UX testPage 11
  • 13. 03. OBJECTIVES AND METHODS OBJECTIVES OF THE STUDY — We wanted to check » the UX promises and expectations of Leap Motion, » the perceived user experience from the users » and possible use cases from the users point of view. — Based on the results of the User Experience Test we develop recommendations for designing user-friendly gestural interaction. | August, 19th 2013 | Leap Motion put to the UX testPage 13 SOURCE 7)
  • 14. 03. OBJECTIVES AND METHODS TEST SET-UP — We evaluated the Leap Motion Controller in a UX test with 16 participants. » In the UX test the participants explored the usage of the Leap Motion Controller freely, while experts of UID observed the behaviour of users and their experience. — In the second step UID measured the user experience of Leap Motion with the online tool AttrakDiff. » AttrakDiff helps to understand, how users personally rate the usability and design of interactive products: www.attrakdiff.de | August, 19th 2013 | Leap Motion put to the UX testPage 14
  • 15. 03. OBJECTIVES AND METHODS EXCURSION: WHAT IS USABILITY? WHAT DOES "USER EXPERIENCE" MEAN? — Usability (user-friendliness) is a standard to measure how easy it is for a user to interact with an interactive product. User-friendly solutions help users to accomplish their goals and tasks faster, and they increase the users' satisfaction, avoiding or reducing mistakes and frustration. — The expression "user experience" takes this whole concept a big step forward by including non- instrumental aspects of the use of a product. How attractive does the application appear? Is it fun to use this interactive product? Is motivation increased by a more intensive, creative and productive use of the product? Can users identify themselves with the product, can they relate to it and thus the manufacturer? The entire experience that a user makes with a product is what is important. | August, 19th 2013 | Leap Motion put to the UX testPage 15
  • 17. 04. RESULTS FIRST IMPRESSION AND EXPECTATIONS — When using Leap Motion for the first time, every participant is happily surprised. » Participants were fascinated by the technology and emotionally engaged in the first usage. — First, participants interacted with the entire hand and didn't expect that the single fingers are captured by Leap Motion. The fact, that Leap Motion captures the movement of up to 10 fingers, was surprising. | August, 19th 2013 | Leap Motion put to the UX testPage 17 PROVIDE FEED- BACK TO SHOW PARTICIPANTS WHAT IS CAPTURED.
  • 18. 04. RESULTS GESTURES — Gestures that simulate grabbing objects, have been understood intuitively. — Gestures that are different to a mouse/touch interaction, have not been expected since the computer needs to interpret this (e.g.: showing three fingers instead of selecting "menu item 3"). » But this interactions have been learned easily and with fun. | August, 19th 2013 | Leap Motion put to the UX testPage 18 CREATE GESTURES THAT SIMULATE GRABBING AN OBJECT.
  • 19. 04. RESULTS CAPTURE OF THE MOVEMENTS — It is ambiguous in which spatial area the Leap Motion captures the movement. » Participants moved outside of the “interaction-space” and the interaction broke down. — Gestures need to be performed very precisely, otherwise they aren't recognized or are misinterpreted. » But humans do gestures with less cognitive effort, and in their own, personal way. Having to learn and practice the exact gesture, is work. It can quickly turn into (unexpected) effort. SHOW THE USER IN WHICH AREA IT CAPTURES THE MOVEMENTS. | August, 19th 2013 | Leap Motion put to the UX testPage 19
  • 20. 04. RESULTS TIRING INTERACTION — The participants generally got impatient when an interaction didn't work straightaway. » Since we use our hands to communicate and other humans will get our “gesture message” very quickly, participants had no tolerance for any misinterpretation. — The execution of gestures in the long run can be quite strenuous. » When a gesture has to be repeated several times because it is not recognized or the dialogue requires it, the strain on hand muscles is quickly displeasing. | August, 19th 2013 | Leap Motion put to the UX testPage 20 CREATE GREAT INTERACTION DESIGN SO THAT NO ONE BECOMES TIRED.
  • 21. 04. RESULTS INCONSISTENT SET OF GESTURES ACROSS APPS — There is no consistent set of gestures across the different apps. » Every app uses an own gesture-vocabulary for their interaction. » This means a constant challenge to remember gestures or learn new sets. Participants are irritated by that extra effort. NOW IT IS (Y)OUR JOB TO FIND INTUITIVE GESTURES. | August, 19th 2013 | Leap Motion put to the UX testPage 21
  • 22. 04. RESULTS ATTRAKDIFF — In the AttrakDiff Leap Motion is positioned quiet high in the topic "self-oriented" (see image). — One could say that the participants see less the practical value, but it still is a lot of fun to use Leap Motion. | August, 19th 2013 | Leap Motion put to the UX testPage 22
  • 24. 05. AUTHORS | August, 19th 2013 | Leap Motion put to the UX testPage 24 ABOUT THE AUTHORS Tobias Limbach Team Manager User Experience Design tobias.limbach@uid.com Insa Wulf Interaction Designer insa.wulf@uid.com Malte Krökel User Research malte.kroekel@uid.com
  • 25. More than 100 experts for Usability, Software and Design 6 industries automotive, consumer, enterprise, ind- ustry, medical & pharmaceuticals, web More than 2.000 projects since 1998 5 locations Ludwigsburg, Berlin, Dortmund, Mannheim, Munich – and all over the world | August, 19th 2013 | Leap Motion put to the UX testPage 25 05. AUTHORS ABOUT UID
  • 26. www.uid.com User Interface Design GmbH WILHELM-BLEYLE-STRASSE 10–12 71636 LUDWIGSBURG info@uid.com
  • 27. REFERENCES SOURCES FOR PICTURES 1) https://www.leapmotion.com/product 2) https://www.leapmotion.com/apps 3) https://www.leapmotion.com/product 4) https://www.leapmotion.com/product 5) https://www.leapmotion.com/product 6) https://www.leapmotion.com/product 7) https://www.leapmotion.com/product | August, 19th 2013 | Leap Motion put to the UX testPage 27