4. key performance indicators
Business metrics used to evaluate factors that
are crucial to the success of an organisation.
KPIs differ per organisation
KPIs are above all else, a set of indicators to
measure data against, a sort-of enterprise
Ultimately, they help an organisation assess
progress toward declared goals.
6. KPI Pre-requisites
A clear strategy and objectives.
A predeﬁned organisational process.
Clear business objectives for the process.
Quantitative and qualitative measurements.
An active approach to ﬁnding and remedying