Lecturing 3


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Lecturing 3

  1. 1. Organizational Behavior Personal Behaviors in Organization
  2. 2. BASIC PERSONAL BEHAVIOR Biographical characteristics • Age • Sex • Marital status • Number of dependents • Years of services Ability • intellectual abilities: cognitive, social and emotion. • Physical abilities. • Suitability jobs-skill
  3. 3. Personality Development • Psychoanalytical theory (Sigmund Freud); intrapsychic • Trait theory; personality hard to change, • Needs theory; Maslow theory and McClelland a famous theory, hierarchy needs, by Maslow as known also as motivation theory. 1. People are wanting animals. Their desires are never completely satisfied. 2. A satisfied need is not a motivator of human behavior. 3. Human needs are arranged in a hierarchy if importance
  4. 4. A Theory of Human Motivation. Abraham Maslow
  5. 5. Attitude Attitude is a statement / evaluative judgment (whether desired or not ) about the object, person, or event. This attitude reflects how people feel something. This attitude is usually formed from the environment and is relative / subject to change . Components of attitude Cognitive : Segment opinions / beliefs of an attitude Affective : Emotional segment / feeling of an attitude Psychomotor ( behavioral ) : reason to behave in a certain way toward someone / something Attitude can affect the performance of the organization Leadership = > influence on subordinates
  6. 6. Factors that influence attitudes 1. Personal experiences. the attitude will be more easily formed when personal experience involve emotional factors. 2. Culture. Expertise(in, Anwar 2005) emphasized the influence of the environment (including culture) in shaping personality. 3. Figures. In general, individuals being conformist or the same direction of the attitude of the people who are considered important. 4. Mass media. As a communication system, the mass media such as television, radio, has a major influence in shaping the opinions and beliefs. 5. Religion and Educational Institutions. As a system, educational and religious institutions have a strong influence in shaping attitudes because they lay the foundation of understanding and moral concept within the individual. 6. Emotion. Sometimes, attitude become a reflect ion of an emotion as a way out from frustrating or defending an ego
  7. 7. type of attitude Job satisfactions ( job satisfaction ): relating to an individual's general attitude toward his work. If job satisfaction is high, it is a positive attitude towards their work, as well as the opposite Job involvement ( work engagement ): indicates the level of self- recognition and engagement with the work, as well as the awareness of the importance for a fine performance. People who have high levels in job involvement and they will give more attention to their work. Organizational commitment: indicates the level of recognition, involvement and loyalty to the organization, also expectation to maintain their membership status
  8. 8. Perception Gibson (1989), define perception as a cognitive process from an individual to interpret and understand the world surround. 2 factors involved in formed of the perception.  Internal factor. Physiologies, attention, interest, experience and memories, mood.  External factor. characteristic of the objects, size and placement, colors, unique and contrast than others, and motion.
  9. 9. Job satisfaction Jobsatisfaction is an individual attitude toward his/her job subject to like or dislike. Working satisfaction has a complex result from several sources, such people, rules, organization, and environment. It also base on certain things: – Mentally challenging work • Mild challenge leads them to a boredom • Medium challenge makes them calm and satisfied • Too much challenge gets them stress and frustrating – Equitable rewards – Fairness in salaries , incentives, and promotion – Supportive working conditions – Supportive colleagues – Personality - fit to the job
  10. 10. Results of job satisfaction • Productivity. Productivity also measured from market mechanism and machine. • Absence. A negative correlation between job satisfaction and presence rate. • Turnover. A negative correlation between job satisfaction and turnover (stronger then absence) Expression of discontent (not satisfied) • Exit • Voice. Discontent revealed actively to fix the condition • Loyalty. stand still passively and wait for a better situation • Neglect. Discontent stated with let it to the worse condition