1.
The new era of ALM in
Airbus with Tuleap
TuleapCon 2017
Alain BERNARD / Flight Physics
Nicolas FANJEAU / Infrastructure

2.
2
Passion
-
Our global workforce is
united by a passion for
aviation and restless
desire to create better
ways to fly
55,000
Employees
€45,8billion
Annual revenue*
10yrs
Backlog
400
Operators
Airbus

3.
Information & Communication Technology
3
Data to end 2015
Wichita
Mobile
Miami
Washington
Ashburn
Getafe
Barajas
Filton
Broughton
St. Nazaire Nantes
Blagnac
St. Martin
Buxtehude
Stade
Fuhlsbüttel
Bremen
Hamburg
Beijing
Tianjin
Moscow
Bangalore
DubaiAbu Dhabi
Central &
Operational Teams
1300 Information System professionals located around the
world wherever Airbus operates.

4.
Airbus IT Infrastructure
27/04/2017 IT Services a End User Self Service Solution4
Data to end 2015
Page 4
Data to end 2015
TOTALCustomers
Airbus GroupAirbusSuppliers
61 000 PCs
96 000 users
77 000 mailboxes
6 600 printers
75 000 fixed phones
32 400 mobile phones
72 000 users
21 000 PCs
106 000 users
33 000 mailboxes
5 000 PCs
94 000 users
34 000 mailboxes
600 mobile phones
433 000 network ports 5 000 WiFi access points
13 000 Servers
17 petabytes on storage
19 billions transactions
per year on SAP
4 200 MIPS on Mainframe
1,2 petaFLOPS on High
performance computing
87 000
368 000
144 000
6 600
75 000
33 000

5.
Open Source at Airbus
27/04/2017 IT Services a End User Self Service Solution5
Embraces the open way of working
Boosts the use of Open Source software
A Project
• Solves the IT Service
Management (ITSM)
„dilemma“ and reduces the
number of tools
• Get classical Open Source advantages (lower TCO, quicker
implementations, better quality & security etc..
• Reduce our dependency from classical software suppliers
• Increase innovation, as in several areas Open Source Software solutions
are more advanced (Cloud, Big Data…)
• Improve the motivation and efficiency of our
people and make IT more attractive through:
- Transparency - Sharing
- Collaboration - Empowerment
• Further increase our speed
of change
• Align with the digitalization
initiatives
Use the
opportunity to
Use the
opportunity to

6.
Open Source a Reality
27/04/2017 IT Services a End User Self Service Solution6
Data to end 2015

7.
IT Services, a user centric solution
01/2016
Kick Off
02/2016
First Release
03/2016
Open to Users
Continuous tuning & fortnightly release
EXPECTATIONS
Provide a user centric & user experience based portal
Increase user autonomy & enable process follow-up
Federate the different services in one single place
SOLUTION
Composed by a Front-end and a Back End considered as a
brooker to standardize the interfaces of multiple non
interoperable system
Fully Open Source from the IDE (Eclipse), application (LifeRay),
application Server (Tomcat) and finally the OS Linux (RHEL)
06/2016
Open to all users
100 000 users
20 000 pages seen per day
1 800 unique visitors per day
1 single place
Every 2 weeks delivery
Key Figures
400 users
4 000 users
100 000 users

8.
An ALM for what?
Data to end 2015
Supervise the Application Lifecycle
Start at the initial planning finish at the retirement
Be able to move to DevOps philosophy
Ensure traceability
Avoid duplicate effort
Reduce maintenance cost
Increase quality
Improve collaboration
Program & Portfolio Management
Project Management
Requirement
Management
Software
Development
Customer
Support
Ideas&Vision
Discovery
Software
Testing & Quality
Insurance
IT Asset
Management
Collaboration and Communication

9.
An ALM in Self-Service
Data to end 2015
Provide a flexible ALM
Easy to consume for our customers
Customer is autonomous to administrate and
configure their project
Our responsibility is limited to the platform and
application
Customer request a project
Our only action
Create the project

10.
Why Tuleap?
Data to end 2015
Open Source
We use the Open Source Version
High level of configuration
Excellent User eXperience
Data segregation
Fine grained access control
Git included to have the full traceability
Common technologies and infrastructure

11.
Our Tuleap instance?
Data to end 2015
Only Virtual Machine
Front End
2 servers 4 cores and 16GB RHEL 6
Git NFS 1Tb & Doc NFS 1 Tb
Database
3 servers 4 cores and 16GB RHEL 6
MariaDB & Galera

12.
The result?
Data to end 2015
Time required for the deployment
Installation and configuration 15 days
End User processes and documentations 15 days
After one year, without any promotion and in a self
service mode
266 Projects
2291 Users
5200 Pages seen per days
Used across the world
Customers made Tuleap as their prefered solution

13.
Tuleap an interroperable ALM
Data to end 2015
Easy integration with others applications
Interfaces based with the technology standard
All functionalities available through the interfaces
Excellent performance
Possible to extend
Evolution based on users needs and market trends

14.
Why it is a success?
Data to end 2015
Automated resolution
Collaborative knowledge base
Personalized solution (tracker, dashboard…)
Interoperable with others applications
Performant in high demanding conditions
Reliable in critical environment
Easy to maintain and install

15.
Voice of the customer: Flight Physics
Data to end 2015
Handling Qualities
Aerodynamics
Performance
Mass Properties
Loads and Aeroelastics
Capabilities and Research
800 users, 250 applications to manage

16.
A bridge between users and developers
Data to end 2015
Unified tracker for all customer requests: issues,
bug, feature requests, etc.
Strategy to unify end-user desktop applications
under Eclipse framework
Eclipse as the preferred IDE for the development
in all languages

17.
For users: Eclipse Automated Error Reporting

18.
For developers: Tuleap Mylyn connector

19.
Key Success Factors
Data to end 2015
Open Source is a key solution to ensure
innovative application and quick delivery
Involvement of customers in the development of
the solution is a key of the success
A lot of communication & change support to get
users adopt the situation
Self-service is the requirement to reach
customers’ satisfaction and meet company’s
objectives

20.
Thank you