Retail Management System from Bonsai Consulting Inc


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A description on why a small and medium retailer should look at a solution which is more than just e-commerce and accounting how Bonsai's Integrated Retail Management System would help retailers move to the next step

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Retail Management System from Bonsai Consulting Inc

  1. 1. Do you manage a Small Retail business?
  2. 2. How to increase your existing customer’s wallet share and bring in more foot falls? <ul><li>Use customer insights to make better business decisions </li></ul><ul><ul><li>Improve your in-store operations to suit who is shopping </li></ul></ul><ul><ul><li>Make excellent Merchandizing decisions based on customer buying behavior </li></ul></ul><ul><ul><li>Manage your stock outs to avoid brand switching and store switching </li></ul></ul><ul><ul><li>Increase wallet share of customers by providing better customer experience </li></ul></ul><ul><li>Increase customer satisfaction by adopting best practices </li></ul><ul><ul><li>Choose right business partners </li></ul></ul><ul><ul><li>Use suitable financing and costing technique for determining profitable operations </li></ul></ul><ul><ul><li>Use basic analytics to make better decisions </li></ul></ul><ul><li>Adopt the right technology </li></ul>
  3. 3. Do you think your existing systems can help you Transform? <ul><li>Think Again! </li></ul><ul><ul><li>Does your existing system help you to focus on your customers or does it just help you with better operations? </li></ul></ul><ul><ul><li>Does your existing system allow you to decipher customer insights? </li></ul></ul><ul><ul><li>Does your e-commerce provide a way to tell what your customers bought and why? </li></ul></ul><ul><ul><li>Does your Accounting system (if you have one) know how much of inventory is left and how to price the remaining inventory? </li></ul></ul><ul><ul><li>Does your system tell you when to replenish your inventory? </li></ul></ul><ul><ul><li>How much amount of effort was it required to get the system up and running? </li></ul></ul><ul><ul><li>How much amount of money was spent to have the system running? </li></ul></ul><ul><li>If you have honest answers to these questions , you should now have a question on your mind…. Am I making right investments? Can I transform by making a right investment now? </li></ul>
  4. 4. Try Bonsai’s unique Retail ERP (R-ERP) <ul><li>Bonsai’s Retail Management package lets you create a Symphony of individual business practices </li></ul><ul><li>Bonsai works with Openbravo to help you manage your Retail business </li></ul><ul><li>An ERP system tailor made for Retail Management </li></ul><ul><li>Solutions which can accommodate E-commerce and CRM for your marketing and sales needs </li></ul><ul><li>Solutions which are within your current IT budget </li></ul><ul><li>Solutions which let you concentrate on your business and manage your IT systems smartly </li></ul>
  5. 5. Sales management for managing customer segments and discount/Profitability Store Warehouse E-Commerce Customers Manufacturers POS system (Improve customer satisfaction through better transaction time) E-Commerce System (Leverage e-commerce sales channel for acquiring and retaining next generation customers online) Make merchandizing decisions through Procurement management (Make sound decisions on which products to include in your portfolio to increase your bottom line) Interlink your operations to in-store Finance Management for making right ROI decisions Warehouse Management Better customer service through real time stock checking and replenishment information from warehouse Business Intelligence reports for managing making smart decisions based on facts R-ERP from Bonsai
  6. 6. Point of Sale System POS Warehouse Management Better customer service through real time stock checking and replenishment information from warehouse Reports and Charts Identify customer preferences and cater through their needs through custom BI reports and charts Security and Integration Easily integrates with other systems and provides role based security Manage Cash Flows and refunds Move towards negative cash cycles by managing your cash flow Warehouse Multiple Payment Modes Help your customers by allowing multiple payment modes
  7. 7. E- Commerce Manage Tax Rates Provide flexible tax rates to your customers with configurable country and state wide tax Manage Shipping Segment customers and give special attention to important customers through multiple shipping modules Subscriptions for Products and Services Keep your customers updated with the latest in products and services through newsletter subscriptions E- Commerce Multiple Payment modes Use multiple payment modes and empower your customers purchase with their favorite choice
  8. 8. Warehouse Management Outbound Goods Management Optimize order picking for orders from Store , plan floor and bin spacing for easy placement and picking Inbound Goods Management Receive goods , identify the goods and dispatch goods for storage in optimum location Warehouse Stock Management Understand replenishment and inventory turnover rates to optimize inventory handling Stock Internal Movement Allocate Bin and Bay locations , automate and record internal movements Traceability Trace your inventory items from initial receipt to final shipment to customer Integrate with Finance Integrate your Warehouse operations with accounts and finance to reflect in real time Business Intelligence Select and configure warehouse analytics for making decisions on better order picking and floor layouts
  9. 9. Sales Management Manage Sale Orders and Invoices Manage sale orders consistently across all stores for increasing customer loyalty and single branding Manage Pricing Manage your pricing and discount Strategy from a central location for effectively handling short term demand fluctuations Manage Customer Goods Receipt Workflow Define and configure when the customer would receive the goods after a sale is made Utilize different order types Define and configure which customer uses which purchasing mode to create a different sales order and shipment workflow (eg Refund , POS , e-Commerce , Quotation , Pre-Paid , Credit purchase) Integrate with Finance Integrate your sales operations with accounts and finance to reflect in real time Business Intelligence Select and configure sales analytics for making decisions on customer segments , discounts and other decisions
  10. 10. Procurement Management Supplier Appraisal Appraise your suppliers for quality and timely delivery to form partnerships with them Business Intelligence Select and configure procurement analytics for making decisions on suppliers and merchandize and purchasing decisions Merchandizing Analyze which portfolios make sense for your business and order those merchandize Manage Inbound Logistics Manage inbound logistics and inventory positioning to enhance customer satisfaction Integrate with Finance Integrate your Procurement operations with accounts and finance to reflect in real time
  11. 11. Engagement Methodology – Suggesting a Solution <ul><li>Well , Bonsai has an Off-the-Shelf Retail Management Package (ERP + E-Commerce + POS ) in partnership with Openbravo ( An open source ERP/POS package) </li></ul><ul><li>But, Bonsai also suggests a customized Retail Management Package in line with your specialties and intricacies </li></ul>Map processes to Modules Suggest any customization if they are required Customized/Off-the-shelf package
  12. 12. Engagement Methodology Terms and Contract <ul><li>Once a unique solution is in place we move on to terms and contract </li></ul><ul><li>Bonsai has three engagement models </li></ul><ul><ul><ul><li>Project based engagement </li></ul></ul></ul><ul><ul><ul><ul><li>We come , we deliver , you perform </li></ul></ul></ul></ul><ul><ul><ul><li>Staff based engagement </li></ul></ul></ul><ul><ul><ul><ul><li>We come , we stay with you, we perform with you </li></ul></ul></ul></ul><ul><ul><ul><li>Profit based engagement </li></ul></ul></ul><ul><ul><ul><ul><li>We come , we deliver , you perform , we perform based on your performance </li></ul></ul></ul></ul>Engagement Project based Staff based Profit Based
  13. 13. Engagement Methodology - Implementation <ul><li>Now , we have decided the engagement model , we proceed to implement your solution which would be like… </li></ul>OPENBRAVO ERP OPENBRAVO POS Merchandizing Inventory Cross Selling Maintenance Discounts Up Selling Admin Value added services Back Office
  14. 14. <ul><li>SKUs </li></ul><ul><li>Product information </li></ul><ul><li>Pricing lists </li></ul><ul><li>Inventory control </li></ul><ul><li>Stock updates </li></ul><ul><li>Stock Reports </li></ul><ul><li>Merchandizing </li></ul><ul><li>E- Commerce </li></ul><ul><li>Order Management </li></ul><ul><li>Product Management </li></ul><ul><li>Location/Taxes </li></ul><ul><li>Localization </li></ul><ul><li>Reports </li></ul><ul><li>Customer Management </li></ul><ul><li>Partners </li></ul><ul><ul><ul><ul><ul><li>Customers </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Vendors </li></ul></ul></ul></ul></ul><ul><li>Store Operations </li></ul><ul><li>Store Layout </li></ul><ul><li>Invidual store accounting </li></ul><ul><li>Cash Management </li></ul><ul><li>Sales Management </li></ul><ul><li>Refund Management </li></ul><ul><li>POS </li></ul><ul><li>Touch screen </li></ul><ul><li>Order Management </li></ul><ul><li>Product Management </li></ul><ul><li>Location/Taxes </li></ul><ul><li>Localization </li></ul><ul><li>Reports </li></ul><ul><li>Customer Management </li></ul>
  15. 15. Engagement Methodology Value added services <ul><li>Does the relationship end here? </li></ul><ul><li>No, </li></ul><ul><li>We offer other value added services which will help you focus on your business better.. </li></ul><ul><ul><ul><li>Remote data services </li></ul></ul></ul><ul><ul><ul><li>Staffing services </li></ul></ul></ul><ul><ul><ul><li>Remote Infrastructure Management </li></ul></ul></ul><ul><ul><ul><li>Email support services </li></ul></ul></ul><ul><ul><ul><li>Telephone support services </li></ul></ul></ul><ul><ul><ul><li>E-Learning support services </li></ul></ul></ul><ul><ul><ul><li>Application integration services </li></ul></ul></ul>
  16. 16. Engagement Methodology - Post Implementation <ul><li>For post implementation support </li></ul><ul><li>Please feel free to contact us through </li></ul><ul><li> </li></ul><ul><li>1-888-3767142 </li></ul><ul><li>Sales@ </li></ul>