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Four Simple Layers to Frame Government Innovation - From Ideas and Plans to Action and Results - Feb2017

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Four Simple Layers to Frame Government Innovation - From Ideas and Plans to Action and Results - Feb2017

  1. 1. Four Simple Layers to Frame Government Innovation From Ideas and Plans to Action and Results February 2017 Troy Barker Senior Vice President ICF
  2. 2. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 2 I can’t understand why people are frightened of new ideas. I’m frightened of the old ones. John Cage
  3. 3. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 3 Government Innovation 4 Simple Layers to Frame Government Innovation • The Government Innovation “Journey” • Government Innovation Is Picking Up Speed! 1 2 • Government Innovation Leaders • From Ideas to Action • Government Innovation: Four-Layer Framework • Layer 1 – Innovation Ecosystem • Layer 2 – Innovation Policy and Structure • Layer 3 – Innovation Strategy and Leadership • Layer 4 – Innovation Management Four Simple Layers to Frame Government Innovation From Ideas and Plans to Action and Results3 • Building A Path Forward • What Does Success Look Like?
  4. 4. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 4 The Government Innovation “Journey” • Government Is And Has Been Innovating For Years • Innovation In Government Is All About Getting Better • Institutionalizing Innovation In Government Is A Worthwhile Endeavor • Progress Is Being Made But There Is So Much More To Do
  5. 5. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 5 Government Innovation Is Picking Up Speed! • Government As Player, Not Observer In The Innovation Ecosystem • Research and Formal Innovation Policy Accelerating Over The Past 20 Years • Dawning of the Chief Innovation Officer In Government • Silicon Valley Creeping Into Government • Innovation Labs/Centers of Excellence Popping Up All Over Government • C-Level Government Executives Building “Innovation Arms” In Their Organizations • Informal Innovation Collaboration Networks Becoming More Popular
  6. 6. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 6 Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow. William Pollard
  7. 7. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 7 Are You A Government Innovation Leader? • All Levels Of Government - Federal, State, Local, International • “Innovation Pockets” Within Government (OSTP, OMB, OCIOs) • Cabinet-Level Secretary or Head of an Agency • Agency Chief Innovation Officer • Leader/Director of an Innovation Lab/Center of Excellence • C-Level Government Executive (CIO, CFO) • Leader of a Government Council (CIO Council, CFO Council) • Leader of an Industry Organization That Supports Government
  8. 8. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 8 Do You Want To Move Innovation From Ideas to Action? • Build A Common Language • Break Up Government Innovation Into Layers • Plan and Act To Make Progress In Each Layer • Measure Key Learnings and Success • Evolve Efforts Iteratively As You Go
  9. 9. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 9 Four Simple Layers To Frame Government Innovation Layer 1: Innovation Ecosystem Layer 2: Innovation Policy/Structure Layer 3: Innovation Strategy/Leadership Layer 4: Innovation Management ...Layer 1: Innovation Ecosystem: identify and engage the universe of direct/indirect innovation partners that can help you be successful and you can help them be successful. …Layer 2: Innovation Policy/Structure: lay the groundwork with innovation policies/ procedures and design the right organizational structure to get the right people in the right place at the right time to advance innovation. …Layer 3: Innovation Strategy/Leadership: develop a practical innovation strategy to get you started and guide you and focus on building the proper innovation leadership posture within the organization to encourage and promote innovation across the enterprise. …Layer 4: Innovation Management: build your “innovation machine” including an innovation lifecycle to turn ideas into value by delivering, diffusing, measuring, and reporting value and benefits back to the organization and the larger ecosystem. Four-Layer Government Innovation Framework
  10. 10. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 10 Layer 1 – Innovation Ecosystem Key Issues/Objectives • Defining Your “Universe” of Ecosystem Partners To Interact With Is Key (Macro/Micro Ecosystems) • Building an “Agglomeration” – a mass or collection of groups, an assemblage • Determining Your Posture In the Ecosystem Helps You Figure Out How You Will Consume/Contribute • Continuously Monitoring The Overall Ecosystem and Your Direct Partners As It Evolves Initial/Ongoing Work And Calls To Action • Monitor/Track The Macro-Innovation Ecosystem to See What Value Is Being Produced Elsewhere • Define Your Ecosystem and Monitor How It Changes and Evolves • Identify Who Your Direct Ecosystem Partners Are and Why? • Determine The Value You Bring and The Value You Want to Get From All Ecosystem Partners • Diffuse Innovations Across the Ecosystem – How Are You Leveraging Great Ideas From Elsewhere? Overall Benefits To Your Organization • Firmly Identify, Target, and Interact with Your Direct Partners • A Solid Understanding of the Value Being Exchanged From “Win/Win” Partnerships • Understanding How Your Organization Fits Into the “Bigger Picture” Layer 1: Innovation Ecosystem Layer 2: Innovation Policy/Structure Layer 3: Innovation Strategy/Leadership Layer 4: Innovation Management Four-Layer Government Innovation Framework Layer 1: Knowledge Assets • Ecosystem Research (Govt, Industry) • List of Ecosystem Universe & Partners • Tracking Innovation Diffusions Between Partners
  11. 11. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 11 Layer 2 – Innovation Policy & Structure Layer 1: Innovation Ecosystem Layer 2: Innovation Policy/Structure Layer 3: Innovation Strategy/Leadership Layer 4: Innovation Management Four-Layer Government Innovation Framework 11 Key Issues/Objectives • The Importance of Policy – It Announces Intent, Gives Permission, A License to Explore • Innovation As a Bi-Partisan Issue – Advancing Government and Making It Better • Assessing the Overall State of Innovation Policy Within Government At All Levels • What Type of Organization Do You Lead and How Should You Organize for the Best Innovation Results? Initial/Ongoing Work And Calls To Action • What Does Current Innovation Policy Look Like? At All Levels Within Government • Assessing Current State of Innovation Policy Within Your Organization. What’s In Place? What’s Not In Place? • How Is Government Structuring Itself to Promote Innovation? How Should You Organize? • Determine Your “Sweet Spot” Between Formal Structures and Informal Collaboration Networks • Marrying Perfectly “Top Down” Policies/Structures With “Bottoms Up” Organic “Innovation Movements” Overall Benefits To Your Organization • Advance Formal Innovation Policy At All Levels To Increase “Institutionalization” of Innovation in Government • Your Team/Organization Structured in a Way That Delivers Innovation As Optimally As Possible • Leveraging Both Formal and Informal Structures For Optimal Results • Acknowledging the Power of Informal Collaboration Networks for Innovation Diffusion Layer 2: Knowledge Assets • Policies At All Levels of Gov’t • Research on Innovation Policy • Organizational Design Research
  12. 12. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 12 Layer 3 – Innovation Strategy & Leadership Layer 1: Innovation Ecosystem Layer 2: Innovation Policy/Structure Layer 3: Innovation Strategy/Leadership Layer 4: Innovation Management Four-Layer Government Innovation Framework Key Issues/Objectives • Does the Overall Agency Mission and Strategy Include Innovation? • Is There An Overall Strategy For Innovation – Strategic Pillars, Objectives, Desired Outcomes? • Do Leaders of the Organization Believe In and Champion Innovation? • Does the Organization Invest In Training Executives on Innovation? The Rest of the Organization? Initial/Ongoing Work And Calls To Action • Convene Innovation Leaders In The Organization To Develop An Innovation Strategy • Innovation Strategy Addresses Ecosystem, Policy, Leadership, Management, and Diffusion of Innovation. • Determine Overall “Innovation Message” To The Organization To Maximize Participation • Train Leaders to Champion Innovation and Build a Sustainable Culture of Innovation • Monitor Innovation Participation Throughout the Organization and Implement Recognition Programs Overall Benefits To Your Organization • Leverage A Simple, Well Thought-Out Innovation Strategy to “Announce Intent” To the Organization • Enlist Participation From The Organization Through A Sustained Innovation Leadership Program • Move Toward Integrating Innovation Into the Fabric of the Organization • An Innovation Strategy and Leadership Program That Can Evolve Over Time and Build Momentum Layer 3: Knowledge Assets • Innovation Strategy Research • Sample Innovation Strategic Plans • Innovation Leadership Research and Programs
  13. 13. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 13 Layer 4 – Innovation Management Layer 1: Innovation Ecosystem Layer 2: Innovation Policy/Structure Layer 3: Innovation Strategy/Leadership Layer 4: Innovation Management Four-Layer Government Innovation Framework Key Issues/Objectives • What Innovation Lifecycle Management Process Will You Put In Place? From Ideas To Innovations • How Will Enterprise Risk Management Be Dealt With? How Will Innovation Be De-Risked? • What Does the Portfolio of Innovation Projects Look Like? How Will They Be Managed? • Does the Organization Have a Solid Benefits Management Program In Place To Measure Innovation Impact? Initial/Ongoing Work And Calls To Action • Develop and Adopt An Innovation Lifecycle Management Framework and Process • Design an Enterprise Risk Management Process Or Adopt the Agency-Level Process • Institute a Benefits Management Process and Program to Measure and Promote New Innovations • Build a Suite of Innovation Tools To Drive Ideas Through To Implementation and Diffusion • Institute Sound Portfolio, Program, Project Management Processes To Drive Progress Overall Benefits To Your Organization • A True Innovation Management Capability Produces Innovations From Idea To Reality • Address The Notion of Risk To Ensure That Staff Members “Receive License” To Pursue Innovation • A Strong Benefits Management Program Makes Innovations Known and Recognizes Their Authors • Leveraging Multiple Management Disciplines (Portfolio, Program, Project Mgt) Ensures Effectiveness Layer 4: Knowledge Assets • Innovation Management Research • “Management Disciplines” Toolkit • Innovations Dashboard
  14. 14. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 14 If you’re not failing every now and again, it’s a sign you’re not doing anything very innovative. Woody Allen
  15. 15. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 15 Building A Path Forward Innovation Vision, Strategy, Charter Benefits Management Layer 1 Innovation Ecosystem Layer 2 Innovation Policy/ Structure Layer 3 Innovation Strategy/ Leadership Layer 4 Innovation Management • Initiative 1 • Initiative 2 • Initiative 3 • Initiative 4 • Initiative 1 • Initiative 2 • Initiative 3 • Initiative 4 • Initiative 1 • Initiative 2 • Initiative 3 • Initiative 4 • Innovation 1 • Innovation 2 • Innovation 3 • Innovation 4 Innovation Portfolio Innovation Policy
  16. 16. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 16 What Does Success Look Like? • Recognition of the Government Innovation “Journey” • Organizing An Abstract Term Like Innovation • An Ounce of Planning Is Worth A Pound of Successful Execution • Marathon Not A Sprint – Delivering Results Steadily Over Time • Have Fun And Feel Good That You Are Doing Something Worthwhile
  17. 17. ICF proprietary and confidential. Do not copy, distribute, or disclose.ICF proprietary and confidential. Do not copy, distribute, or disclose. 17 About The Author Troy Barker As a Senior Vice President of the Information Planning and Management line of business at ICF, Troy Barker leads a consulting practice focused on bringing a myriad of technology and management solutions to government clients. Prior to joining ICF, Mr. Barker provided commercial and public sector consulting services for management consulting firm Arthur D. Little (ADL). He also worked in ADL's strategy and organization practice and public sector program management practice. His business development and consulting experience includes working with commercial and public sector clients in the United States, Canada, Mexico, England, Scotland, Portugal, Argentina, and Japan. Mr. Barker holds a Master of Policy Management from Georgetown University and a BA in Social Sciences from St. Ambrose University. He is a member of the Project Management Institute (PMI) where he is a certified Project Management Professional (PMP) and speaker and PMI events. He is also a member of the American Council for Technology – Industry Advisory Council Institute for Innovation (ACT-IAC Institute for Innovation). troybarker@icf.com 703-934-3402

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