Infrastructure Development        Boundary Room      Facilitator – Nick Rockey            Dali Duma – ImplatsMthobeli Teng...
Infrastructure Development      Communication: Practices holding us back• Lack of information about community needs and  c...
Infrastructure DevelopmentCommunication: Practices that should be encouraged• Have a sustainability plan in place to inclu...
Infrastructure Development        Collaboration: Practices holding us back• Lack of involvement within community to ensure...
Infrastructure Development  Collaboration: Practises that should be encouraged• Identify partners to lead projects• Take t...
Infrastructure Development    Strategic Alignment: Practices holding us back• Lack of co-ordination between programmes tha...
Infrastructure Development Strategic Alignment: Practices that should be encouraged• Government and Corporate strategies n...
Infrastructure Development     Ongoing Learning: Practices holding us back• Lack of available and accurate research• No lo...
Infrastructure Development  Ongoing Learning: Practices that should be encouraged• Identify needs accurately from grass ro...
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Website breakaway feedback - infrastructure development

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Feedback from delegates at Making CSI Matter 2012 on social investment in infrastructure development.

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Website breakaway feedback - infrastructure development

  1. 1. Infrastructure Development Boundary Room Facilitator – Nick Rockey Dali Duma – ImplatsMthobeli Tengimfene – Vodacom Foundation Marc Lubner – Afrika Tikkun
  2. 2. Infrastructure Development Communication: Practices holding us back• Lack of information about community needs and context• Brand damage to donors when facilities are not well maintained• Insufficient communication from all parties• Complicated messaging and ambiquous terminology
  3. 3. Infrastructure DevelopmentCommunication: Practices that should be encouraged• Have a sustainability plan in place to include continuous engagement - Continuous contact, report all the time, maintain relationship• Communicate with core stakeholders from inception of plan to avoid confusion later• Find ways to communicate appropriately with beneficiaries, locals and grass-root people• Talk about the outcomes, not the organisation – tell the right story.
  4. 4. Infrastructure Development Collaboration: Practices holding us back• Lack of involvement within community to ensure buy-in• Management does not value the time & resource required to build an cohesive working group• Pressure from sponsors to build and deliver too quickly• Cost & responsibility of maintaining infrastructure needs to be agreed on at project inception• Funding geographically constrained• Not possible to start before all funding is secured. Budget cycles can slow down projects.• Government sees other institutions as competition in service delivery and excludes NGOs in infrastructure funding
  5. 5. Infrastructure Development Collaboration: Practises that should be encouraged• Identify partners to lead projects• Take time to foster relationships to get the right players involved and make decisions• Take time to align and clarify activities to ensure all stakeholders ‘pull on the same string’• Monitor, evaluate and report on the progress – showing: actions, activites, and effort required• Be flexible• Facilitate collective funding
  6. 6. Infrastructure Development Strategic Alignment: Practices holding us back• Lack of co-ordination between programmes that have similar goals• Bricks & mortar may not be easy to align with business needs• Board pressure to act ”too quickly”, but development is long term• Government red tape• Corruption• Over-emphasis on strategic alignment can eliminate “low gloss” areas, which are important to communities
  7. 7. Infrastructure Development Strategic Alignment: Practices that should be encouraged• Government and Corporate strategies need to be aligned and gaps identified• Engage with stakeholders that have flagships that you can strengthen with your skills, strategically align yourselves
  8. 8. Infrastructure Development Ongoing Learning: Practices holding us back• Lack of available and accurate research• No long-term ownership of projects• Implementers being superficial, even dishonest, about developmental impact
  9. 9. Infrastructure Development Ongoing Learning: Practices that should be encouraged• Identify needs accurately from grass roots• Engage upfront and develop project with communities – not for communities• Include skills training / capacity building in your project design• Engage with stakeholders with projects that have skills/knowledge that can strengthen your own• Create innovative projects to lessen infrastructure requirements (i.e. virtual libraries)

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