Macc Presentation 2010

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Conference presentation describing the Multicultural Association of Carleton County organization

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Macc Presentation 2010

  1. 1.
  2. 2. Multicultural Association of Carleton County<br />…but you can call us MACC<br />
  3. 3. You may ask yourself . . .<br />Where is Carleton County?<br />
  4. 4. Carleton County<br />Florenceville/Bristol<br />Hartland<br />Woodstock<br />To Fredericton 100 kms<br />
  5. 5. HISTORY OF<br />MACC <br />
  6. 6. It all started with a potato…<br />
  7. 7. …from that potato a multinational company was formed – McCain Foods<br />
  8. 8. Flash forward 50 years.<br />Responding to the growing need for high-skilled IT personnel, McCain Foods searched the WORLD to fill their employment needs.<br />
  9. 9. Soon companies from all around<br /> Carleton County joined the search to<br /> fill employment needs.<br />
  10. 10. Now people from over 39 different countries make Carleton County home.A ‘mini’ United Nations amongst the potato fields!The region’s population growth is almost entirely due to the arrival of new immigrants<br />
  11. 11. To embrace and celebrate this cultural diversity, the Multicultural Association of Carleton County (MACC) was formed. <br />2001 Meetings held to identify the needs of the newcomer community and develop a mandate<br />2003 Inaugural Celebration <br />2005 Citizenship Award<br />2005 ESL classes start <br />2006 NBELT program started<br />2007 NBELT expanded<br />2008 Settlement Services started<br />2009 ESL services expand to second site – Woodstock<br />2009 Community Involvement Program (HOST) <br />
  12. 12. OBJECTIVES <br />
  13. 13. To facilitate contact and communication between persons ofdifferent cultural backgrounds<br />Different Cultures<br />All Friends<br />
  14. 14. To foster harmonious relationships among all cultural groups and individuals.<br />Ethno Cultural Nights <br />
  15. 15. To raise public consciousness and acceptance of multiculturalism.<br />Information Sessions<br />
  16. 16. To assist newcomers to become established in the community.<br />Life Skills Lessons <br />
  17. 17. To act as an advocate on issues dealing with multiculturalism.<br />Community Support<br />
  18. 18. But it was not all smooth sailing . . .<br />Services were suspended in the fall of 2006.<br />
  19. 19. A new approach was needed.<br />Newcomer Services for Rural NB<br />
  20. 20. Challenges<br />Distance, our clientele are spread out over 3312 square kilometres.<br />Accessibility - there are no public transit systems available.<br />Small class sizes with a wide range of language levels.<br />Clients who are isolated and not feeling connected to the community.<br />
  21. 21. Challenges are meant to be overcome.<br />
  22. 22. A New Vision<br />Client-Centred Approach<br />
  23. 23. MACC<br />PHILOSOPHY <br />OF SERVICE<br />
  24. 24. Client Centred Approach<br />ESL<br />Family Supports<br />Employment Services<br />Client<br />Social Networking<br />HOST<br />Settlement Services<br />ISAP<br />Community Inclusion<br />Clients choose the services they need when they need them.<br />
  25. 25. Organizational Structure<br />Services are driven by the needs of the clients.<br />
  26. 26. FUNDERS<br />Citizenship Immigration and Multiculturalism Canada<br /><ul><li>John Barrett
  27. 27. Donna-Rae Gibbs</li></ul>Population Growth Secretariat<br /><ul><li>AshrafGhanem, Director Settlement and Multiculturalism
  28. 28. Lisa Pardy, Program Counsultant, Settlement and Multiculturalism</li></ul>Department of Post Secondary Training and Labour<br /><ul><li>Kelli Green, Consultant Employment Programs and Services
  29. 29. Diane Martin, Manager Employment Counselling Woodstock</li></ul>New Brunswick Multicultural Council<br /><ul><li>Debra Wybou, Managing Director
  30. 30. Mary Lou Arsenault, NBELT Program Director</li></li></ul><li>MACC<br />SERVICES<br />
  31. 31. Multiple Sites<br />Addresses transportation challenges<br />
  32. 32. Settlement Services<br /> <br />
  33. 33. Settlement Services<br />Facilitate the contact and communication between persons of different cultural backgrounds.<br />Foster harmonious relationships among all cultural groups and individuals.<br />Raise public consciousness and acceptance of Multiculturalism.<br />Assist newcomers in adapting to their new community, to acquire accommodations, educational services, health care.<br />Act as an advocate on issues dealing with Multiculturalism.<br />Coordinate bridging sessions between newcomers and services they require.<br />
  34. 34. English Second <br />Language Training<br />
  35. 35. New Brunswick Employment Language Training - NBELT<br />Focused on workplace language.<br />Part-time classes 16 – 20 hours per week.<br />Continuous Intake – Clients can start immediately and stay as long as they need.<br />Available one-on-one instruction.<br />Multi-Level classes – One room school house.<br />Clients are sent out into the community on assignments.<br />Internet based learning.<br />Onsite language instruction available in the workplace.<br />
  36. 36. English Second Language Training<br /><ul><li>ESL for survival, workplace, acclimatization, acculturation and social contexts.
  37. 37. Focus on local language characteristics and colloquialisms – What is a “Dooryard”?
  38. 38. Cultural bridging activities.
  39. 39. Workshops and field trips providing instruction and orientation on accessing community resources.
  40. 40. Multilevel and one-on-one classes; scheduled and drop-in.
  41. 41. Continuous enrolment.</li></li></ul><li>Employment Counselling<br />
  42. 42. Client-Centred Employment Services<br />One on One sessions with Employment Counsellor.<br />Cover letter and resumes are customized for each client.<br />EC works closely with local companies to arrange for work placements – voluntary and subsidized.<br />EC negotiates with employers to allow for ESL class participation to continue.<br />Work Permit assistance.<br />Professional Portfolio Development - PLAR.<br />Arrange other employment training.<br />
  43. 43. HOST Program<br />
  44. 44. Community Integration<br />Building friendly relationships through our Host Volunteer Program.<br />Partnering with service groups and recreation groups to build community awareness and participation.<br />Provide newcomers the opportunity to be involved in the community.<br />Creating a sense of belonging in the community.<br />Recruiting local individuals and families willing to offer friendship to newcomers. <br />Facilitate communication between newcomers and the community.<br />Talk, smile, laugh! Opportunities abound in Carleton County!<br />
  45. 45. RESULTS<br />
  46. 46. January 2007<br />7 Clients<br />Part-time ESL classes<br />Part-time Employment Services<br />
  47. 47. July 2007<br />16 Clients in Employment Language Training<br />All 7 of original clients advanced 2 Canadian Language Benchmarks!<br />First 3 Clients found employment<br />
  48. 48. March 2008<br />40 Clients being served in ELT<br />16 Clients obtain permanent full-time employment<br />Families began to engage MACC services<br />
  49. 49. New in 2008<br />ELT services offered in 2 locations: Florenceville and Woodstock<br />On-line ESL training commenced<br />Settlement Services (ISAP/HOST) commence<br />Work Permit/LMO Assistance<br />
  50. 50. 2008/2009 Fiscal<br />NBELT<br />38 clients in ELT classes<br />45 clients served with employment services<br />20 clients obtained FT Permanent Employment <br />5 clients FT Seasonal employment<br />Settlement Services<br />13 Information Sessions with 40 participants<br />13 Community Events with 330 participants<br />7 Socio/Cultural Events with 177 participants<br />Settlement Activities with 20 Families, 25 Partial services, 90 individuals<br />5 Community Promo events with 60 participants<br />33 New Permanent Residents received services<br />
  51. 51. New in 2009<br />ESL services expanded in Woodstock<br />Satellite office opened in downtown Woodstock<br />Full-time Community Integration Program (HOST)<br />ESL on-line services expanded<br />One-on-One ESL instruction program offered<br />On-site language instruction offered<br />Settlement activities expanded to include community pot-lucks, recreation events, social-cultural events<br />Program Director position approved<br />
  52. 52. 2009/2010 fiscal<br />ELT/ESL<br />25 ESL students in Florenceville classroom<br />34 ESL students in Woodstock classroom<br />44 on-line students<br />20 one-on-one students<br />Employment<br />18 client employed Full-time<br />5 Full-time Seasonal<br />3 Part-time<br />45 active clients in employment services<br />
  53. 53. Community Integration<br /><ul><li>9 clients connected with Friendship Matches
  54. 54. 4 clients connected in volunteer programs
  55. 55. 280 personal contacts made throughout the county
  56. 56. Partnering with community cultural and recreation organizations</li></ul>Settlement Services<br /><ul><li>15 Information Sessions with 525 participants
  57. 57. 15 Community Events with 400 participants
  58. 58. 24 Socio/Cultural Events with 740 participants
  59. 59. Settlement Activities with 30 Families, 55 Partial services, 305 individuals
  60. 60. 22 Community Promo events with 250 participants
  61. 61. 42 New Permanent Residents</li></li></ul><li>Something to celebrate!<br />
  62. 62. Future<br />Mentorships – professional and entrepreneurial <br />Road Mapping of Social Services – e.g. accessing mental health, financial aid, child protection services <br />Cultural sensitivity training – schools and workplaces<br />Building community involvement<br />Building community partnerships – local schools, governments, social and service organizations<br />Potato fueled rocket ships<br />
  63. 63. Thank-youMerci Beaucoup<br />

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