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Trevor resume 2015


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Trevor resume 2015

  1. 1. Trevor Milam | Mobile: 703-470-4221 EXPERIENCE OneSpring – Business Analyst Customs Border Protection – Washington D.C. 09/2015 – Present Support the CBP Financial Operations (FinOps) division of Office of Administration (OA) in Customs and Border Protection (CBP). Responsible for leading a team of analysts, designers, and developers in an effort to create financial dashboards for Executive and Division level directors for CBP FinOps.  Perform requirements gathering and analysis that is translated into well-defined user stories to be implemented during two-week development cycles.  Lead product backlog grooming and sprint planning meetings during which user stories are reviewed and accepted for development work.  Communicate objectives to developers which translates into a detailed and well documented technical solution which includes necessary test cases.  Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.) Constellation Inc. – Data Analyst Customs Border Protection – Washington D.C. 05/2014 – 09/2015 Support the Planning, Program Analysis, and Evaluation (PPAE) division of Office of Field Operations (OFO) in Customs and Border Protection (CBP). Responsible for collecting, reviewing, and analyzing information, synthesizing the information for decision-making purposes, and recommending strategies and tactics for solving CBP issues. Assist in providing mobile solutions to various CBP programs as well as create and develop performance reports to Field Offices to support operational decision-making.  Lead on FY14 State of Border; document created for CBP Commissioner to highlight all new business initiatives at each Port of Entry throughout US and abroad.  Analyze impact of several land border initiatives using various business intelligence tools. Use insights to provide recommendations to senior management and external stakeholders.  Manage and maintain data warehouse to gather data from multiple sources. Helped develop front-end user interface in Microsoft Access to allow users to create ad-hoc queries without knowledge of back-end data structure.  Design metrics used to evaluate feasibility of implementing a business process at various ports of entries.  Define scope, business and document requirements for various projects worked on including State of the Border, monthly reports, and Workload Staffing Model.  Integral part of the implementation and analysis phase of SDLC in rolling out APC across the nation’s airports. EDUCATION Virginia Commonwealth University - Richmond, VA May 2010 B.S. Economics SKILLS AND EXPERTISE Skills: Avaya Forecasting and Scheduling, SAP BusinessObjects Profitability & Cost Management, Microsoft Excel, Access, and PowerPoint, Justinmind Prototyper