Background Screening: Importance of Volunteer Screening
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The Trak-1 team has developed a series of materials to inform you on the necessity of background screening, how to hire with guaranteed employment ROI, and how to keep your organization safe. For more information on any of these topics, please visit http://www.trak-1.com!
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Background Screening: Importance of Volunteer Screening
- 1. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16
- 2. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 The Basic Truths About Background Screening: Importance of Volunteer Screening
- 3. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Your Host: Rick Coltman Director of Strategic Marketing and Alliances, Trak-1 Technology, Inc. • Please Post Any Questions or Comments You Have in the Comments Section. • Want Further Information or Have Additional Questions? Contact Trak-1 at Rick.Coltman@trak-1.com • Hopefully You Find this Webinar Informative! Please Join Us for Each Webinar at [INSERT WEBSITE HERE] Your Presenter: Matt Graham VP of Operations, Trak-1 Technology, Inc.
- 4. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 HEARTBEAT + Arm, Leg, Voice, Face and Body Volunteers are the of Non-Profit and Religious Organizations
- 5. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Without Volunteers Non-Profits COULD NOT Achieve their Missions
- 6. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Volunteers can give life to or DESTROY an Organization Financial Abuse Sexual Abuse Physical Abuse Emotional Abuse
- 7. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 How Can Your Organization Reduce the Risks of Having Volunteers?
- 8. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Quality Volunteer and Staff On-Boarding
- 9. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Put and Keep People in the Appropriate Positions Background Screening is designed to help Protect the Mission and People 1. 2. 3. Identify and Reduce Risks
- 10. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 We Expect Background Checks to Come Back Clear We Verify Information to Reduce Our Risks and We Trust and Verify Our Mindset in Screening
- 11. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 To Protect Vulnerable Populations from Abuse in the Volunteer Setting Helps Organizations Background Screening
- 12. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 What Does the FCRA Say about Screening Volunteers?
- 13. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Background screening conducted on volunteers is subject to the same rules as employment screening. “
- 14. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 What Does This Mean For You? Your Obligations for Volunteer Screening are the Same as those for Employment Screening You Must have Proper Authorization and Disclosure Forms You Must Follow the Two-Part Adverse Action Notification Process
- 15. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Two-Step Adverse Action Process Place Restrictions on the Types of Volunteer Opportunities Available to any Individual You Must Follow the Two-Part Adverse Action Notification Process Anytime You: Fail to Allow Someone to Serve as a Volunteer OR
- 16. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 State Laws?
- 17. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Many States are Passing Laws that Require a Fingerprint Check for Volunteers
- 18. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Fingerprint Checks NOT Enough to Verify Someone’s Past (Relying on this alone = HIGH RISK) Combining State Law Required Fingerprint Checks with Other Methods of Background Screening = a Solid Plan for Reducing Risk and Enhancing Protection. However
- 19. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 What Else Should Your Volunteer Background Screening Process Include?
- 20. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Targeted Criminal Searches National Sex Offender Registry
- 21. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Identity Verification Tool Alias Name Check
- 22. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Multi-State Criminal Search Federal Court Criminal Search
- 23. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Credit Record Search Reference Check
- 24. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Driving Record
- 25. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Screening Your Potential Volunteers will Drive Your Mission, Protect Your People, and Empower Your Volunteers.
- 26. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Take Away Points • Volunteers are the Heart of Non-Profit and Religious Organizations • Volunteers are a Source of Abuse as well as Power • Establishing a Background Screening Program will Limit Volunteer Risk • FCRA Mandates that Volunteers are Screened the same as Employees • State Laws Mandate only a Finger Print Check for Volunteers • Your Volunteer Background Screening Program must be Comprehensive
- 27. Copyright © 2015 TRAK-1 Technology, Inc. All Rights Reserved. The Basic Truths About Background Screening, Part 16 Coming Up Next… Healthcare Excellence: Enhanced Background Screening For Healthier Workplaces • Copyright © 2015. Trak-1. Technology, Inc. All Rights Reserved. 1.800.600.8999 www.trak-1.com Contact one of Trak-1’s FCRA-certified screening professionals to begin Ruling In The Right People!
Editor's Notes
- The only image most people have of most non-profit organizations is the image of their interaction with some volunteer who called them, greeted them, encouraged them, invited them, spoke to them or provided a service to them!
- Volunteers are not simply the heartbeat of an organization – they are the arms, the legs, the voice and the BRAND AMBASSADORS FOR any volunteer organization! The budgets of a non-profit organization are completely dependent on their volunteers donating their time, money and resources!
- When your most visible, personal and tangible BRAND AMBASSADOR does something harmful to the people your organization seeks to help, the damage to your organization and it’s brand will be significant. Locally in our own city – we have seen one major church (Grace Church) crushed by incidents of sexual abuse, another major church (Victory) lose a significant portion of their youth ministry attendees over an incident of sexual abuse, and
- We at Trak-1 believe the best Volunteer Organizations look and act like the best talent recruitment, placement and retention programs. At Trak-1, our quality background screening programs play an important part in on-boarding the right volunteers into the right positions and monitoring them throughout their service at you organization. Transition Line: You might ask yourself what does background screening have to do with it?
- Non-Profits have an even greater mandate than for-profits to take steps to protect their people. The fact of the matter is over 75% of resumes have inaccurate, false or misleading information that could result in a different decision being made. When you consider the lack of information plus the inaccurate information processed when you are considering allowing a volunteer to serve at your organization, you might realize the value of working hard to get what information you can and verify that what is provided to you is accurate, complete and true. The worst thing that will happen is you will have a chance to sit down and talk with as well as get to know better someone who is applying to serve at your organization….Trust AND Verify….Trak-1 helps you protect your organization and your people in the process.
- Trak-1 is one piece of what should be a well formulated risk management program designed to reduce your risk, improve your brand, strengthen your service quality and lower your overall cost of operating. Trak-1 is proud to be a strategic partner to people like the Rev. Joy Melton, an attorney, minister and the author of a comprehensive risk management program for United Methodist Churches across the nation called “Safe Sanctuaries”. Trak-1 has partnered with Joy to deliver her safe sanctuary training programs online for the many churches who cannot afford to have someone come and teach them “live” and “in person”. We understand that annual background screening is just one component of a quality risk management plan like the Safe Sanctuaries plan. Transition Line: Of course, Background Screening of your volunteers is subject to the same rules that screening your paid staff is…
- What is the FCRA? How long has it been around? Over 50 years now! Who enforces it? FTC/CFPB Are there state laws that are stronger? YES
- This quote comes from an opinion letter issued by the FTC over a decade ago for the purpose of clearing up the “myth” that the FCA does not apply to volunteer screening because no pay is involved. The obligation to comply remains the same regardless of whether you are paying someone or not. You are obligated to respect their private information and their rights as an individual, consumer, according to the laws. Fines are imposed for failure to follow these important consumer protection laws regardless of whether you are paying the volunteer.
- NEED TO MENTION AN ENFORCEMENT CASE FROM THE NON-PROFIT ARENA IN THE PAST FEW YEARS
- In addition to the FCRA, almost every state has enacted laws that impact your background screening practices. Knowing your state laws and working with a company that knows the other state laws is mission critical to your organization making quality screening decisions on a day-to-day basis. International Laws may also come into play!
- We hear time after time “all that state law requires is for me to do a fingerprint check” We explain every time: you may be in compliance with your licensing laws, but you will be found guilty of negligence if you do not avail your organization of the tools that are readily available and in use in your industry across this country! You simply MUST do more than the licensure laws require in order to ensure your compliance with the FCRA which does apply to your organization and to ensure that your organization is not being negligent! FBI reports more than 70% of its records are inaccurate or incomplete. State bureaus of investigation are not FCRA compliant either and are no better. But your organization is required to be FCRA compliant. What do you do when a state law requires you to use a non-compliant dataset? Can that override federal FCRA? NO! Puts you in a rock and a hard place – trying to comply with both laws and not upset a state agency or consumer in the process!
- Additional elements to consider are: alias name checks, identity verification tools (like photographs)