Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Tradecloud supplier onboarding plan - Example

1,388 views

Published on

Example of an onboarding plan

Published in: Business
  • Be the first to comment

  • Be the first to like this

Tradecloud supplier onboarding plan - Example

  1. 1. © Tradecloud 2017 | 1 Successful Supplier Onboarding Example of projectplan, activities and results
  2. 2. © Tradecloud 2017 | 2 Content 1. Defined steps 1.1 Phase 1 2. Planning segments 3. Global planning 4. Go live 5. Results
  3. 3. © Tradecloud 2017 | 3 1. Defined steps Phase 1 Implement operational process Phase 2 Implement excluded suppliers Phase 3 Enroll shipment process Phase 4 Set up and implement SC Analytics Phase 5 Set up Item Manage- ment Phase 6 Set up and implement forecasting module Review supplier database (supplier status) Set up contact database (full contact overview) Set up communication plan (internal and external stakeholders) Inventory of all known suppliers with current status, active items, order history, planning, etc. Inventory of all known contacts per supplier, operational, supply chain, sales and management and set up action plan for blind spots Internal communication plan for stakeholders to provide insight on planning, reservations on workload and progress (dashboard) External communication plan for suppliers to inform about company guidelines about the Portal and implementation phase
  4. 4. © Tradecloud 2017 | 4 1.1 Phase 1 Review supplier database (supplier status) Inventory of all known suppliers with current status, active items, order history, planning, etc. Suppliers defined by current method, process and turnover • 105 -/- suppliers excluded due to process or turnover (process moved to phase 2) • 13 -/- suppliers already on EDI • 10 -/- suppliers planned to move to EDI • 257 suppliers planned to move to Portal • Expectation of 80% to move to the Portal in first attempt
  5. 5. © Tradecloud 2017 | 5 1.1 Phase 1 Set up contact database (full contact overview) Inventory of all known contacts per supplier, operational, supply chain, sales and management and set up action plan for blind spots 010137 Secur Protects@Work B.V. 20de heer J. Jans Heller 8 Sales & Marketing +31 651790839 010137 Secur Protects@Work B.V. 20de heer D. Douwe Kamstra 8 Sales & Marketing +31 610811602 douwe.kamstra@secur.nl 010137 Secur Protects@Work B.V. 20de heer E. Eric ten Hoeve 4 Management +31 653686342 verkoop@secur.nl 010139 Kwintet KLM Kleding N.V. 20 010140 A.R.O. 20de heer A. Arjan Riphagen 4 Management +31578641226 arjan@aro.nl 010141 Tempex GmbH 20mevrouw C. Cornelia Jäger 8 Sales & Marketing 0049 (0)7321 34 22 343 cornelia.jaeger@tempex.com 010141 Tempex GmbH 20de heer A. Andreas Winter 8 Sales & Marketing 0049 (0)7321 34 22 340 andreas.winter@tempex.com 010142 MedLine 100010 NL 20de heer H Hans Westerhof 8 Sales & Marketing +31 30 2289707 gmb-nlzu-ntramural@cardinal.com 010145 HPC Healthline Ltd. 20 010148 Lankhorst/Taselaar 20 010153 6 REX GUMMItechniken GmbH 20 010157 Van Dongen Offset Zeefdruk B.V. 20de heer F. Frank Dubbeld 4 Management info@van-dongen.nl 010158 Heinrich Vorndamme O.H.G 20Mrs. J. Jennifer Köhler 8 Sales & Marketing Ansprechpartner für BASF +49 (0)5234 89 66 26 jennifer.koehler@isotemp.de 010158 Heinrich Vorndamme O.H.G 20Mr. F. Friedrich Vorndamme 4 Management +49 (0)5234 89 66 26 +49-172-2700856 Friedrich.Vorndamme@isotemp.de 010158 Heinrich Vorndamme O.H.G 20Mr. A. Alexander Vorndamme- Zentarra 4 Management +49 5234896626 +49-172-2700362 alexander.vorndamme@isotemp.de 010159 Vostermans Ventilation B.V. 20de heer L. Lau Kuipers 8 Sales & Marketing ventilation@vostermans.com 010160 Hevea Dunlop bv 20mevrouw J. Jotte Niessen 8 Sales & Marketing 06-10687016 j.niessen@dunlopboots.com 010160 Hevea Dunlop bv 20de heer J. Jacko Vrolijk 8 Sales & Marketing +31 572 341527 06-51787775 j.vrolijk@hevea.com 010162 Safe & Sure Nederland B.V. 90de heer M Merijn Roenhorst 2 Purchase & Logistics merijn@safe-and-sure.com 010162 Safe & Sure Nederland B.V. 90de heer X. Xander van Rossum 8 Sales & Marketing +31765022224 010164 Moldex-Metric AG&Co KG 20de heer C. de Jonge 8 Sales & Marketing 010164 Moldex-Metric AG&Co KG 20mevrouw M Marjan Visser 8 Sales & Marketing info@nl.moldex-europe.com 010164 Moldex-Metric AG&Co KG 20Mr. H.J. Hans Juergen Witte +49 5187771501 hans.juergen.witte@schott.com 010166 VIKING Life-Saving Equipment B.V. 20 010169 Secumar Benelux B.V. 20de heer A. Ad Roozendaal 4 Management 033-2865088 06-26018935. info@secumar.nl 010170 Polichlo Holland 20de heer A. Aris Bogema 4 Management +31505412888 +31651451502 abogema@polichlo.nl 010170 Polichlo Holland 20de heer C. Chris Goelema 8 Sales & Marketing 050 54 12 888 cgoelema@polichlo.nl 010172 Safe Site bvValbeveiliging 20 010176 Van Dongen met de Kroon 20 010178 Your Profile 90de heer M Martin van de Heuvel 9 Others +31 20 4869999 Youreprofile@xs4all.nl 010180 Espuna S.A.S 20Mr. A. Alain Delmas 8 Sales & Marketing + 33 468 270 572 adelmas@espuna.fr Operational email addresses of suppliers are key
  6. 6. © Tradecloud 2017 | 6 1.1 Phase 1 Set up communication plan (internal and external stakeholders) Internal communication plan for stakeholders to provide insight on planning, reservations on workload and progress (dashboard) External communication plan for suppliers to inform about company guidelines about the Portal and implementation phase Set up communication plan What When Why Who Where is the Supplier Portal is it going live do we want/need this will it affect can I find more information
  7. 7. © Tradecloud 2017 | 7 2. Planning segments Total supplier base split in 2 countries Each country split in 4 segments Netherlands France Segment 1 NL Segment 2 NL Segment 3 NL Segment 4 NL Segment 1 FR Segment 2 FR Segment 3 FR Segment 4 FR Segment 1 NL Communicate to suppliers and internal stakeholders Make final system adjustments and send first orders Follow up order, confirmations and shipment notifications Evaluate progress, data, supplier feedback; decide go/no go segment 2
  8. 8. © Tradecloud 2017 | 8 3. Global planning
  9. 9. © Tradecloud 2017 | 9 4. Go live • Keep track of response from suppliers • Set up RAIL for bugs, wishes, improvement to align with Tradecloud • Weekly status update to users • Manually follow up orders at random • Control stability of interfaces Start up phase 2 only when confident enough about phase 1
  10. 10. © Tradecloud 2017 | 10 5. Results 0 1 2 3 4 5 6 Time to create a purchase order Send PO to Supplier Process order confirmations Chase not confirmed orderlines Handling of inconsistent orderlines Chase not delivered orderlines Post-Portal Pre-Portal Total process lead time pre-Portal 11 min Total process lead time pre-Portal 5 min
  11. 11. © Tradecloud 2017 | 11 5. Results Total process lead time pre-Portal 11 min Total process lead time pre-Portal 5 min 0 10000 20000 30000 40000 50000 60000 70000 80000 90000 100000 110000 120000 Portal > 45857 > 42,2% EDI > 357551 > 32,9% Manual > 27058 > 24,9% Calculate time span with: • Number of lines cumulated per year • Percentage of on time confirmation • Percentage of imperfect order lines • OTIF score • Etc.
  12. 12. © Tradecloud 2017 | 12 5. Results phase 1 Total savings 130586 minutes 2176 hours 1,36 FTE Only operational procurement process (PO’s) Expand with: • Phase 2 suppliers • Shipments process • Invoice process • Metrics module • Forecast module

×