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aOS mauritius 24 October 2017

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In this age of digital disruption we should take a step back and have the digital literacy discussion. We might have to change our thought process around training and empowering people.
What is Digital Literacy – 8 pillars
How Microsoft Office 365 supports digital literacy
Literacy statistics and ROI on training
Why does Digital Literacy affect user adoption?

Published in: Technology
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aOS mauritius 24 October 2017

  1. 1. aOS Maurice 24 Octobre 2017 Digital Literacy and Impact on Office 365 Adoption @tracyvds
  2. 2. aOS Maurice 24 Octobre 2017 Tracy van der Schyff Office Servers & Services MVP – Crazy Blogger – Microsoft Whisperer
  3. 3. aOS Maurice 24 Octobre 2017 TracyVanDerSchyff @tracyvds https://tracyvanderschyff.com/ https://tracyvanderschyff.co.za/
  4. 4. aOS Maurice & Réunion 24 et 26 Octobre 2017 Session Description: In this age of digital disruption we should take a step back and have the digital literacy discussion. We might have to change our thought process around training and empowering people. • What is Digital Literacy – 8 pillars • How Microsoft Office 365 supports digital literacy • Literacy statistics and ROI on training • Why does Digital Literacy affect user adoption? @tracyvds
  5. 5. aOS Maurice & Réunion 24 et 26 Octobre 2017 What is Digital Literacy How Microsoft Office 365 supports digital literacy Literacy statistics and ROI on training Why does Digital Literacy affect user adoption? @tracyvds
  6. 6. aOS Maurice & Réunion 24 et 26 Octobre 2017 What is digital literacy? And how does Office 365 support this? @tracyvds
  7. 7. aOS Maurice & Réunion 24 et 26 Octobre 2017 @tracyvds
  8. 8. aOS Maurice & Réunion 24 et 26 Octobre 2017 Critical Thinking and Evaluation @tracyvds
  9. 9. aOS Maurice & Réunion 24 et 26 Octobre 2017 E-Safety @tracyvds
  10. 10. aOS Maurice & Réunion 24 et 26 Octobre 2017 Cultural and Social Understanding Self-awareness as well respect of other cultures. @tracyvds
  11. 11. aOS Maurice & Réunion 24 et 26 Octobre 2017 Collaboration The action of working with someone to produce something. @tracyvds
  12. 12. aOS Maurice & Réunion 24 et 26 Octobre 2017 Curate Content Content curation is the process of gathering information relevant to a topic or area of interest.
  13. 13. aOS Maurice & Réunion 24 et 26 Octobre 2017 Proficient Communicator Communication is the exchanging of information by speaking, writing, or using some other medium. @tracyvds
  14. 14. aOS Maurice & Réunion 24 et 26 Octobre 2017 Creativity The use of imagination or original ideas to create something; inventiveness.
  15. 15. aOS Maurice & Réunion 24 et 26 Octobre 2017 Practical & Functional Skills Practical: Of or concerned with the actual doing or use of something rather than with theory and ideas. Designed to be practical and useful @tracyvds
  16. 16. aOS Maurice & Réunion 24 et 26 Octobre 2017 Literacy Statistics and ROI on Training
  17. 17. aOS Maurice & Réunion 24 et 26 Octobre 2017 2011 – 2015, 33 Countries, OECD, 215,942 People age 16 to 65 Source: The Distribution of Users’ Computer Skills: Worse Than You Think @tracyvds USA OECDAverage UK Australia Germany Canada Netherlands Scandinavia Singapore Japan* 100 % 75% 50% 25% 0% Level 3 Strong Level 2 Medium Level 1 Poor Below 1 Terrible Can’t use computers
  18. 18. aOS Maurice & Réunion 24 et 26 Octobre 2017 3 2 1 0 Level 3 Level 1 BelowLevel 2 Strong Medium Poor Terrible 5% 26% 29% 40% Use of widely available and familiar technology Email software or a web browser Little or no navigation required The problem may be solved regardless of the respondent’s awareness and use of specific tools. Use of both generic and more specific technology applications Online Forms Some navigation The use of tools (e.g. a sort function) can facilitate the resolution of the problem. Use of both generic and more specific technology applications Some navigation across pages and applications is required to solve the problem. The use of tools (e.g. a sort function) is required to make progress towards the solution. Well-defined problems One Function Generic interface No Navigation Meet one explicit criterion Without reasoning No transforming of information Few steps No sub-goal 26% of these are not able to use a computer at all. @tracyvds
  19. 19. aOS Maurice & Réunion 24 et 26 Octobre 2017 “19.8 per cent of business time – the equivalent of one day per working week – is wasted by employees searching for information to do their job effectively.” Source: A Fifth of Business Time is Wasted Searching for Information, says Interact @tracyvds
  20. 20. aOS Maurice & Réunion 24 et 26 Octobre 2017 “Training is likely to have a major impact on productivity: the study reveals that those who have attended a course gain 33 minutes of productive time each day. ” Source: Lost productivity due to IT problems and inadequate computer skills in the workplace @tracyvds
  21. 21. aOS Maurice & Réunion 24 et 26 Octobre 2017 @tracyvds
  22. 22. aOS Maurice & Réunion 24 et 26 Octobre 2017 @tracyvds
  23. 23. aOS Maurice & Réunion 24 et 26 Octobre 2017 Why would poor digital literacy affect your Office 365 User Adoption?
  24. 24. aOS Maurice & Réunion 24 et 26 Octobre 2017 The Basic PC literacy that should be included in training: Search Skills (using “+” and “-” to promoted and demote search terms. Windows Button to search for files, programs and settings on PC Windows Button +D for Desktop Windows Button +E for File Explorer Windows Button +L for Lock PC Windows Button + left & right (up and down) arrow for split screens Windows Button + Shift + left & right arrow for move screens CTRL +C,V, & X for copy, paste and cut Search skills for problem solving (what to type when looking for answers) Naming conventions for files & folders File Sizes, File Extensions (and old versions of Office files) Alt Tab for toggle between applications CTRL click for open in new window in browser Task manager to kill process that hangs Hyperlinks in Microsoft Office Snipping Tool for screenshots Stop using shortcuts on Desktop Search for items and add to Taskbar if necessary Colour picker in PowerPoint Remove background in PowerPoint Morph transitions in PowerPoint Align Shapes in PowerPoint Microsoft 365 Day 42: Use the Super Windows Button Microsoft 365 Day 48: Save 30mins a day with these 10 Windows & Office Tips Empowering stuff for great people #5 – Windows Shortcuts & Snipping Tool Day 127 – Snipping Tool Delay Function Day 357 – Take a Screenshot in Microsoft Office #Microsoft 365 Day 51: Align your shapes in PowerPoint Microsoft 365 Day 41: Use the eyedropper for picking colours in PowerPoint Microsoft 365 Day 36: Using Morph Transitions in PowerPoint Microsoft 365 Day 37: Using the Effect Options in PowerPoint Morph Transitions Day 354 – Do NOT miss out on these 4 Office 365 SuperPowers Microsoft 365 Day 49: Digital Literacy and the Impact on User Adoption Microsoft 365 Day 33: Supercharge your Search Skills Some resources:
  25. 25. aOS Maurice & Réunion 24/26 Octobre 2017 Thanks to our sponsors! Merci à nos sponsors Platinum
  26. 26. aOS Maurice & Réunion 24/26 Octobre 2017 Thank you @tracyvds

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