Toolbox Talk 101


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a brief outline on how to do a Toolbox or Tailgate Talk.

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Toolbox Talk 101

  1. 1. Toolbox 101 August 2010 Trace Lane, CRSP, CHSC
  2. 2. <ul><li>Getting started </li></ul><ul><li>Meat and potatoes </li></ul><ul><li>Finishing it off </li></ul>
  3. 3. <ul><li>Getting Started </li></ul><ul><li>Review the Client-issued Toolbox Talk prior to the meeting (if required) </li></ul><ul><li>Use a highlighter to emphasize 4-5 important points </li></ul><ul><li>Review your Toolbox Talk prior to the meeting </li></ul>
  4. 4. <ul><li>Meat and Potatoes of the Toolbox Talk </li></ul><ul><li>Find a quiet area free from distractions </li></ul><ul><li>Ensure everyone is prepared to listen—no newspapers, radios off, no crosswords, etc. </li></ul><ul><li>Do NOT give out copies of the Toolbox Talk. </li></ul><ul><li>Review with your team members the 4-5 highlighted points from the Client Toolbox Talk—ensure you reinforce the importance of this message from our Client. </li></ul><ul><li>Ask if they have any questions or comments on the Client Toolbox Talk. </li></ul>
  5. 5. <ul><li>Meat and Potatoes of the Toolbox Talk </li></ul><ul><li>Start your Toolbox Talk by asking questions on ANY topic </li></ul><ul><li>Use the “Talking Points” as a guide for some of the questions you can ask </li></ul><ul><li>Ask for answers—i.e. “Robbie, what is one of the hazards of snow in the work area?” </li></ul><ul><li>Wait for answer! </li></ul><ul><li>Ask for other answers, “What’s another hazard?”, “What else should we watch out for?”, “What should we do? </li></ul>
  6. 6. <ul><li>Meat and Potatoes of the Toolbox Talk </li></ul><ul><li>Positively reinforce each answer— “Good answer”, “excellent”, “yes”, “good point”, “good one-I never thought of that” </li></ul><ul><li>Never, never, negatively respond to an answer—see previous bullet point—re-ask or re-direct if the answer is not appropriate---”Okay, but what are the hazards of snow in the Unit.” </li></ul><ul><li>Ask open-ended questions—questions that cannot be answered yes or no: “What does that mean”, “How does that affect you doing your work”, “How can we prevent that”, “How do we describe that in our last minute risk assessment” </li></ul>
  7. 7. <ul><li>Finishing it off </li></ul><ul><li>Listen for opportunities to speak about other issues </li></ul><ul><li>Issues will be bought up—acknowledge them, indicate you will follow-up after the meeting (depending on importance) </li></ul><ul><li>Stay on time---5 minutes! </li></ul><ul><li>Thank the team </li></ul><ul><li>Dismiss them (have a great day, thanks, let’s get to work, be safe out there, okay—great discussion). </li></ul><ul><li>If the Toolbox Talk is not relevant to your team—DO ANOTHER TRADE-SPECIFIC TOPIC!!!!! </li></ul>
  8. 8. <ul><li>Finishing it off </li></ul><ul><li>Have the team sign-off on the Toolbox Talk </li></ul><ul><li>Amend the “topic” on sign-off sheet if you change the topic </li></ul><ul><li>Lead the discussion with enthusiasm, passion, and your own personal style </li></ul>
  9. 9. <ul><li>Toolbox Observation Checklist </li></ul><ul><li>Was the presenter prepared? </li></ul><ul><li>Open-ended questions? </li></ul><ul><li>Positive reinforcement given? </li></ul><ul><li>5 minutes? </li></ul><ul><li>Engagement? Was there a conversation? </li></ul><ul><li>Passion, enthusiastic, personalized? </li></ul>
  10. 10. Isolating electrical and pneumatic tools (Sample Toolbox Talk) Background Information (DO NOT READ): If you are done with an air tool, disconnect the hose at the source. This is type of isolation is a good practice. The danger of not doing this is if the air source were turned on inadvertently it could whip the hose around and could quite possibly cause an injury. The same applies to electrical tools. When you are done with a tool, disconnect it from the source of power. When changing grinding wheels for example, ensure that you have unplugged the grinder to isolate it. This will ensure that you don't inadvertently turn it on with your hand within close proximity to the disk. Talking Points: How do we isolate a pneumatic hand tool prior to making adjustments or changing parts? What other considerations should we take when dealing with air tools and hoses? How do we isolate an electrical hand tool prior to making adjustments or changing parts? When might you need to wear a face shield? TAKE THE TIME FOR SAFETY. REMEMBER NO JOB IS SO IMPORTANT THAT IT CANNOT BE DONE SAFELY.
  11. 11. Toolbox 101 August 2010