Company ProfileInnovation | Passion | Performance | Success
About usTotalSoft is one of the leading ERP providers in                        TotalSoft’s products and services, as well...
Market positionOne of the world top 10 providers of        The creator of the most powerful Romanian ERP solution, TotalSo...
TotalSoft productsCharisma Business Suiteincludes the followingbusiness solutions:CharismaERPCharisma ERP is an integrated...
CharismaMedical SoftwareCharisma Medical Software full suite    “Medicover and TotalSoft have a long history of cooperatio...
CharismaeBusiness SuiteThe solution provides on-line applications such eOrders, eShop, eMarketing, ePayment Approval, eExp...
Microsoft CRM & SharePointIn 2005 TotalSoft became Microsoft Gold CertifiedPartner and a major implementation services pro...
TotalSoft services                                  Software                               development            Our 17 y...
TotalSoft projectsDue to our previously successes recorded in variousbusiness verticals, a large number of projects arerec...
© TotalSoft 2012TotalSoft Headquarters   Planned SubsidiariesActive Subsidiaries      TotalSoft Implementations           ...
TotalSoft Company Profile
TotalSoft Company Profile
Upcoming SlideShare
Loading in …5

TotalSoft Company Profile


Published on

With over 17 years of experience, TotalSoft is the largest Romanian ERP provider, according to the market research company PAC. With 1500 clients in the private and public sector in 25 countries, such as USA, Germany, UK, Austria, Italy or France, TotalSoft has an undeniable expertise in 9 verticals, focusing on retail and distribution, constructions, financial services and medical ones.
The company has its own suite of software solutions, namely Charisma Business Suite, to which renowned systems, such as Charisma ERP, Charisma HCM or Charisma Medical Software belong.
TotalSoft is member of Global Finance Group, one of the largest private investment companies in South-Eastern Europe, with offices in Athens, Bucharest, Sofia and Belgrade. Global Finance manages funds amounting to over EUR 850 million and has carried out over 70 investments since its founding in 1991.
For more information please visit;;

Published in: Business, Technology
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

TotalSoft Company Profile

  1. 1. Company ProfileInnovation | Passion | Performance | Success
  2. 2. About usTotalSoft is one of the leading ERP providers in TotalSoft’s products and services, as well as focus onRomania, and has an excellent reputation on the technology and innovation, provide customers from all overEuropean IT&C market and a constant presence in Top the world the necessary support in streamlining their5 largest software companies nationwide. operations, aligning the business processes to industry standards, adapting to economic environment changesEstablished in 1994, TotalSoft is a mature and highly and maximizing profit. The company has an undisputedexperienced company in designing, developing and expert in nine verticals, with a special focus in the areas ofimplementing software solutions for companies of all retail and distribution, construction, financial services andsizes. Currently, TotalSoft has a team of 500 specialists, healthcare.a portfolio of over 1500 customers and projects in 25countries on 4 continents. The attention to global technological trends and the continuous focus on extending our enterprise solutions and services in response to the challenges of the economic environment are underlying TotalSoft’s strategic partnerships strategy. Our technology partner ecosystem includes companies such as Microsoft, Oracle, IBM, No. of employees Tableau Software or Lumesse. 500 The solutions provided by TotalSoft amount to the highest quality standards, the company being certified with ISO 9001, ISO 14001, ISO 18001, ISO 27001. 380 350 The company’s headquarter is located in Romania, while 330 the company’s subsidiaries are in Austria, Greece, Bulgaria, 300 Serbia and Qatar. The strategy in the medium term includes expanding its international presence by opening subsidiaries in Western Europe also. 240 Turnover evolution 25,92 2006 2007 2008 2009 2010 2011 (milion Euro) 22,45 19,6 18,25 12,5 According to the 8,69 Ministry of Finance, TotalSoft was 5,93 one of the most profitable 5,12 IT companies in Romania in 2009. 2,97 The turnover has increased steadily in the last 8 years, exceeding 25,92 million Euro 2003 2004 2005 2006 2007 2008 2009 2010 2011 in 2011.
  3. 3. Market positionOne of the world top 10 providers of The creator of the most powerful Romanian ERP solution, TotalSoft provides the software solutions for the leasing market with a perfectly adapted to the Romanian legislation product. The system’s industry, according to KPMG. The flexibility and scalability allow the solution to adapt to companies of any size and at apositioning strategy as vertical player low cost of ownership. lies behind TotalSoft’s adherence to Leaseurope as an associate The methodology used by TotalSoft has been validated in over 1,000 projects, while member. Charisma ERP has been ranked as a standard group solution by major international players. Implemented in 14 countries, Charisma ERP supports the work of over 70 The ERP market leader in Romania, multinational groups. The solution is available in different business models: on-premise, according to Pierre Audoin leasing, SaaS. Owns the most popular solution for TotalSoft is the HCM market leader in Romania with over 600 companies in itspayroll and personnel administration customer portfolio and some of the largest employers in the market. Charisma covers in Romania. critical areas of payroll and personnel administration and strategic areas of investment in human capital development, providing a software platform able to support the evolution of the companys most valuable asset, namely the employees. TotalSoft manages through Charisma HCM over 10% of Romanias active workforce and calculates 40% of the approximately 130,000 outsourced wages. TotalSoft is a leading provider of Involved in developing software solutions for the medical field since 1994, TotalSoft is software for the medical field in the preferred supplier of the largest private providers of medical services in RomaniaEastern Europe and also the market and Eastern Europe. The solution dedicated to this market fully meets the leader in Romania. requirements of a medical unit in terms of specific activity and economic and financial or statistical reporting. In Romania, the first three chains of private clinics, 7 of top 10 drug distributors and pharmacy chains use TotalSoft’s solutions. Has created the largest application By developing the national electronic procurement system (, which is of e-procurement in Europe. the largest e-procurement application in Europe, TotalSoft has gained extensive expertise in creating transparent software solutions, based on the principles of competition. The system is found, according to Manchester Ministerial Declaration, among the only 9% European public procurement systems that meet, simultaneously, most EU requirements. Owns over 90% of project The concept of project management was brought to Romania by TotalSoft, through management solutions market in Primavera, the project management professional application used in the local market. Romania. Currently, TotalSoft is the only Oracle Platinum Partner in Romania for Primavera and holds over 90% of the project management market. The offer is complemented by locally adapted solutions such as consulting services, maintenance, technical support and training.One of the active software exporters Offering creativity and initiative, TotalSoft is one active software exporter from Romania, in Romania. who evolved from outsourcing to complex services and implementation of original solutions in over 20 countries including USA, United Kingdom, Netherlands, Germany, France, Austria or Switzerland. The company provides full IT services, ranging from technical and business consultancy, system architecture design, development, implementation, maintenance and technical support.
  4. 4. TotalSoft productsCharisma Business Suiteincludes the followingbusiness solutions:CharismaERPCharisma ERP is an integrated “The collaboration between Deutsche Leasing and TotalSoft started in 2008 as ainformation system for companies result of a complex process of assessment of the available information solutions,resource management, designed to on both the internal and the external market. The scalability and flexibility of theoptimize and streamline internal Charisma ERP solution to be adapted to the specific requirements of localbusiness processes in markets and also the result of the implementation in Romania (2008) determinedmanufacturing, retail and for the same software platform to be adopted also by the subsidiaries fromdistribution, financial and non- Bulgaria (2009) and Austria (2010). The complex experience acquired after 3financial services, utilities and public years of close cooperation, confirmed by 3 implementations successfullyadministration fields. completed, makes us look with confidence the evolution of the partnership concluded with TotalSoft.” Deutsche Leasing Georg Hansjürgens, Area Manager SEECharismaHCMCharisma HCM is the most powerful ”Our cooperation with TotalSoft dates back to 2005 when we started thehuman resource management implementation of Charisma HCM solution with aim to redesign the Payrollproduct tailored to the Romanian processes and organizational responsibilities in line with PMI norms. In the lastlegislation, which covers critical five years we have worked successfully with Total Soft in order to fully adaptareas of payroll and personnel Charisma to our needs. Today, Charisma serves as the single touch point for alladministration and strategic areas of the information that we use on a daily basis within the company to completeinvestment in human capital payroll related activities. Charisma is a very flexible and reliable tool, easy to use,development. with appropriate segregation of duties in Payroll data entry and proper Payroll data confidentiality & security level, providing to the Payroll department the necessary power and agility to meet their business needs.” Philip Morris d.o.o. Belgrade Aleksandra Stojkovic, IS Department, PM SerbiaCharismaOffice AutomationCharisma Office Automation is dedicated especially to service providers; it simplifies the projects tracking, streamlines theresources involved in their execution and maximizes revenues associated with contracts signed.CharismaDocument ManagementThe integrated solution provides support for the companys document management.
  5. 5. CharismaMedical SoftwareCharisma Medical Software full suite “Medicover and TotalSoft have a long history of cooperation. This began in 1994of integrated software solutions is when TotalSoft developt an IT solution for Medicover Romania. We inviteddesigned and developed to optimize TotalSoft to submit a tender in competition with a number of suplies from Centralall processes, operational activities and Eastern Europe. Colaboration between TotalSoft and Medicover went veryand financial flows specific to well and in 2003 the new corporate information system was successfulhospitals, clinics, pharmacies and implemented in Poland. “medical laboratories. Medicover Poland Anthony Cameron, IT ManagerCharismaAnalyzerCharisma Analyzer is an advanced „Charisma has offered us a much clearer perspective over the distributionanalytical processing solution for activity, especially over the delivery of products, but also a much better creditperformance indicators, which control in what concerns our distribution partners. Practically, the application hasallows getting detailed reports and helped us identify and eliminate weak points in our activity.”dashboards in a graphically intuitivemanner, based on any performance Agroalim Distribution, a Smithfield Foods company.indicators required to support Bogdan Grama, General Managerstrategic decisions.CharismaCollectionThe customer debt collection "Besides TotalSoft’s vast expertise on the Romanian and international IT market,solution manages repossession and the company also considered the undisputed advantage brought by TotalSoft’slegal processes, as well as any status as Partner of Microsoft Business Solutions. There was no other solution,remarketing activity such as that covered completely our needs and requirements."reselling, renting and refinancing. Borislav Hristov Chief Executive OfficerCharismaCost ControlThe solution is designed to optimize The product simplifies and optimizes the procurement processes in UniCreditthe procurement flows, from budget Tiriac Bank, from the procurement budget structure, expenditure managementstructuring, expense requests applications, management and development of relations with suppliers,management, supplier relationship auctions, suppliers selection up to the contracts deployment and development, upto tracking contracts with suppliersand conclude them under the bestconditions.
  6. 6. CharismaeBusiness SuiteThe solution provides on-line applications such eOrders, eShop, eMarketing, ePayment Approval, eExpense Report and SelfService (eCare).CharismamBusiness SuiteIncludes applications accessible from mobile devices (iOS, Android) such as the business intelligence solution CharismaAnalyzer or the performance indicators reporting solution Charisma Cell Monitor.PrimaveraPrimavera is the world leader in ”We chose TotalSoft as Primavera solution provider for the construction of theproject and portfolio management largest refinery in the Middle East - Jubail Refinery. The partnership with TotalSoftsolutions, having over 25 years covered both the necessary number of users in our subsidiaries around theexperience in the international world, and the needed 24/24 support. Given that our worldwide subsidiariesmarket. Primavera is currently operate on different time zones, the technical support provided by TotalSoft wasimplemented in over 76,000 a prerequisite in choosing the company as our partner.”companies in over 80 countries withabout 500,000 users. Saudi Aramco Total Refining and Petrochemical Company, Saudi Arabia.In over 17 years of experience on Daniel Florescu, Planning Engineerthe Romanian market, TotalSoft hasconfirmed its value in projectmanagement by compleximplementations reaching theperformance of being elected for 11years in a row in PresidentPrimavera Club. In fact, only sevenother companies at worldwide levelhave succeeded to enter the veryexclusive circle of President Clubmembership.TotalSoft is an Oracle partner forPrimavera products, the re-engineering author of 5000 Petromprobes and the promoter of theproject management concept inRomania.Starting with 2010, after signing acontract with SAUDI ARAMCOTOTAL Refining and PetrochemicalCompany, Saudi Arabia, TotalSoft isparticipating in the world’s largestproject at the moment - JubailRefinery
  7. 7. Microsoft CRM & SharePointIn 2005 TotalSoft became Microsoft Gold CertifiedPartner and a major implementation services providerfor Microsoft’s CRM and SharePoint solutions. InRomania, 20% of the companies included in “Top 300”are currently using software solutions developed byTotalSoft on Microsoft technologies.Our products serve customersin the following areas: Distribution & Retail Financial Banking & Constructions & Manufacturing Public Sector Non-Banking Engineering Services Telecom Utilities Health Charisma ERP Charisma HCM Charisma Analyzer Charisma Office Automation Charisma Document Management Charisma Cost Control Charisma Collection Charisma Medical Software Charisma eBusiness Suite Charisma mBusiness Suite Primavera Microsoft Business Applications
  8. 8. TotalSoft services Software development Our 17 years of experience have led to the Infrastructure, maintenanceimprovement of software development methodologies,based on the expertise in project management and the and technical support assimilation of best practices at international level. Thus, we launched a new concept which is called The services offered by our team of specialists cover a Project Management Office. wide range, namely: n Hardware and software maintenance The methodology based on the principles of Rational n Hardware infrastructure projection and Unified Process and Primavera software management implementation tools, has increased our capacity and quality of n Complete communication servicesdeveloping and implementing complex projects. These n Projection and execution of access control – videocapabilities have allowed the accomplishment of major surveillance systems projects for the Romanian Government and leading n Information security services companies both in Romania and abroad. “The OCR system implemented by TotalSoft at Damen The numerous nominations and awards obtained at Galati Shipyards is a solution for the automatic exhibitions reward the achievements of our software recognition of numbers of motor vehicle license plates. development department, consisting of over 100 The system addresses the monitoring process of the professionals with an excellent academic experience. 2000 vehicles entering and leaving the site, being also Technical skills able to take place and clock the drivers. Under good weather conditions there was recognition of 99%, with Java Developments, .NET, MS SQL, Oracle, DB2, a recognition time of two seconds.” Websphere, JBoss, BEA WebLogic, SharePoint, Alfresco, EMC, BI, Data-mining Damen Galati Shipyards George Prisecaru, IT Manager Project management Project management training consultancy We offer a wide range of project management courses The professional consulting services in project for specialists from various activity fields. Our courses management that we offer fit perfectly into the overall give you an easy way to successfully realize your category management solutions, providing a fast and projects. Instructors are specially selected for their efficient management of all investment projects in teaching skills. Their closeness to the practical side infrastructure, banking, governmental or other nature. successfully combines with the desire to share theirknowledge and experience, all resulting in performance Project management requires a comprehensive global training. They initiate a dynamic learning system approach across companies and a detailed through real case studies and team exercises. During understanding of all aspects that affect the project the course, the instructors will teach you how to apply deployment. Our specialists are trained in project project management principles and techniques in real management courses in USA, Austria and England, situations, by using the Primavera Project Planner, the having an extensive experience in this field. The most common and effective project management professionalism of the team is certified by their system in Romania. acceptance as members of the most prestigious international authority in the field, namely the Project Management Institute.
  9. 9. TotalSoft projectsDue to our previously successes recorded in variousbusiness verticals, a large number of projects arerecommending TotalSoft as a trusted and deeplyexperienced information technology provider. Amongthem: n Administration: Ministry of National Defense, Public Ministry of Interior, Ministry of Development, Ministry of Finance, Special Telecommunications Service, Romanian Chamber of Commerce, National School of Clerks, Public Works and Housing; n Gas: ARAMCO, Petrom-OMV, Rompetrol, Oil & Petrotel-LukOIL, Armax Gas, RomGaz, Steaua Romana, TransGaz; Telecom: Nokia, Orange, Alcatel, Romtelecom, n Cosmote; Shipyards & engineering: Damen Galati Shipyards, n Aker Braila Shipyards, ISPE, Icepronav, EnergoNuclear, Ludan Engineering, Washington Group; n & Retail: Carrefour, Mega Image, Mic.Ro, FMGC Auchan, Massimo Dutti, Germanos, Plus Discount, Gima, Miniblu, Optiblu, Proton Technologies, Mladinska, Genco, Arsis Trading ; Financial: BMW, General Electric, Raiffeisen Leasing n International, Deutsche Leasing, Volvo Leasing, BRD Societe Generale; Distribution: Henkel, DawBenta, Dohler, L’Oreal, n British American Tobacco, Berlin Chemie, Strauss; Medical: Medicover, Oncology Hospital, Euroclinic n Hospital, GlaxoSmithKline, A&D Pharma, Sensiblu, Fildas, Hermes, LaborMed, Biofarm, Centrofarm, Isitek, Medissimo; Constructions: Bog’Art, Impact, Baumeister, ICCO n Group, Bechtel, Sedesa, HILL International Overseas, Daw Benta, Diekat Construct, Ozer, Lena Eurometal Construct, Fergus Construct; Services: JW Bucharest Marriott Grand Hotel, Hotel n Radisson Blu Hotel, Athene Palace Hilton, Accenture, Bosh Communication Center, Erricsson; Manufacturing: Petrotel LukOil, Tnuva, Cadbury, n Dacia-Renault, Philip Morris, Campofrio, Arctic.
  10. 10. © TotalSoft 2012TotalSoft Headquarters Planned SubsidiariesActive Subsidiaries TotalSoft Implementations Sweden Senegal Estonia Russia United Kingdom Poland Germany Belgium Czech Rep Ukraine Slovakia Austria Moldova France Hungary Qatar RomaniaUSA Italy Serbia Saudi Arabia Bulgaria UAE Spain Albania Greece TotalSoft Headquarters Global City Business Park, 10 Bucharest - Nord Street Building O2, 8th Floor, Voluntari, llfov,România P: +4021 335 17 09 W:,, E: Austria | Greece | Bulgaria | Qatar