Medical Software
Simple | Intuitive | Flexible | Complete
Main value
Organizes, simplifies and automates complex
processes and workflows;
Integrates and optimizes organizational pr...
Modules:
General Configuration
Patients
Appointments
Polyclinic Care Unit
Medical Examinations
Treatment Schema
Family Med...
4 5
Why Charisma
Medical Software?
The unique expertise of
our team, gained in the
impressive number of
complex
implementa...
Differentiators
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Complete end-to-end solution for any type of medical institution: state or
privately held, loc...
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Benefits
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Online scheduling using secured Non-stop access to medical data
Web access or Call Center; elec...
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Improved time management by: transmission between
nbest management of schedule laboratory and doctor, sending
...
The General Configuration Module
enables the organization and
structuring of the medical
institution's component units,
re...
n
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n
n
n
n
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n
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The module provides a high degree of Medical services profiles; a profile
customization, allowing ...
The patient flow of medical units
raises serious problems regarding
registration, viewing and also quick
searching for inf...
n n
n
n
n
Manages personal data of patients in Eliminates the transfer of physical files
electronic format via EMR (Electr...
Reduces the time needed for scheduling
By centralizing all the information regarding the
availability of the medical devic...
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Defines the schedulable resources: Generates complete set of reports, such
doctors, examination rooms, dev...
Reduces the time needed for formalities
By electronically recording predefined forms and
eliminating the physical transfer...
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Monitors the overall activity in Saves diagnosis and medical
polyclinic care unit through integrated p...
Financial and operational benefits
An important activity within any
medical unit is the management of
examinations. With t...
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Records examinations carried out for Enables configuration of the
every patient presenting to the medical ...
Reduces reaction time
Thanks to clear determination of the steps needed to
be followed in case of certain diagnostics, med...
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n
Enables the configuration of procedures Tracks procedure compliance - user has
to be followed in certain defined m...
Financial and operational benefits
Familiy Medicine Module integrates
all activities specific to the primary
care with oth...
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Manages lists of patients registered manages patients' medical leaves
with family doctors, including...
Eliminates human errors
Thanks to recording all information which directly
address the occupational medicine in a consiste...
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Enables generating and recording Plans and tracks the examinations and
occupational medicine contracts based...
Reduces time needed for formalities
By electronically recording in predefined forms and by
eliminating physical transfer o...
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Records patients presenting to the Enables patient admission into hospital
emergency room / UPU in a s...
Efficient cost control
Thanks to advanced reporting and analysis features,
the management of the hospital has access to a
...
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Tracking patient from admission into Web-based access to results of lab tests
section unti...
Process organization
Allows scheduling of surgery wards and necessary
medical personnel, thus streamlining the use of
hosp...
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Scheduling surgery wards with multiple Allows viewing the patients’ electronic
resources of different type...
Automates processing
The module ensures automation of processes specific
to medical labs, including transmitting requests ...
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Ensures automatic takeover and Uses medical test profiles defined based
tracking of requests...
Increases efficiency and facilitates drug supply
operations
Our solution completely automates drug supply based
on identif...
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Manages drug inventory regarding Manages drugs prepared within the
quantity and amount; hospital...
Reduces operational costs
Thanks to automatically saving into the system results
of radiology departments in electronic fo...
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Automatically retrieves any type of Enables viewing and adding comments
medical tests - electrocardiographies,...
Reduces operational costs
Thanks to introducing electronic storage systems, our
solution eliminates the need for radiology...
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Ensures communication with the Enables the registration of the diagnosis
medical devices via DICOM protocol; based...
Eliminates human errors
Due to the automation of the process of calculating
invoices which takes into account contracts,
s...
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Management of all insurance contracts Provide support for establishing the
concluded by the medical unit with pr...
Eliminates human errors
Thanks to automation of invoice calculation according
to provided services and related prices pred...
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Automatically identifies contracts based Generates fiscal receipt or invoice for
on which invoices should be...
Eliminates human errors
Thanks to automation of invoice calculation according
to services provided by partners and contrac...
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Enables the generation, management Enables the calculation of discounts
and saving of execution or based on config...
Eliminates human errors during the process of
calculating the value of the provided services
Thanks to the automation of i...
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Identifies the patients requesting Generates the settlement report
services based on the contract signed by betw...
Increases analysis capability
The possibility of configuring reports and the desired
performance indicators according to t...
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Generates a wide range of standard and Managerial reports: hospitalization costs
operational reports, includin...
Eliminates human errors
Automatic retrieval of medical results from other
systems used within the medical unit reduces the...
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Automatic retrieval of medical results Allows interfacing with computer
from external information systems systems ...
Reduces costs by eliminating paper
Eliminating paper reduces time needed for filling in
forms and for sending patient info...
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Physicians can access the examinations prescription requests from patients,
schedule and filter informatio...
Reduces scheduling time
By allowing real time visualization of all information
necessary for appointment setting (physicia...
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Facilitates examination scheduling by Provides a complete picture of patient’s
patient, the latter being...
Charisma Mobile EMR is a software solution
dedicated exclusively to the medical personnel,
primarly to doctors and nurses,...
Charisma Mobile Medical Software is an on-
line system that provides managers of medical
units, laboratories and hospitals...
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TotalSoft Headquarters
,Global City Business Park 10 Bucharest - Nord Street
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Charisma Medical Software

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The complex activity within a medical unit should rely on a powerful reporting engine and a single, easily accessible and real time updated information source, regarding patients' flow within the medical unit, performed examinations and medical tests or prescribed medication.
Besides the care for the patients' health, medical institutions need a strict inventory management, the reduction of operational costs by quickly recording and accessing the information from a single information system or the automation of the specific internal processes. It is only an integrated information system which can contribute to creating a modern, efficient and productive medical environment that is strongly oriented towards patients' satisfaction.
Charisma Medical Software is a modular software solution that integrates and optimizes processes, flows, operational and financial activities specific to hospitals, clinics, drugstores and medical laboratories. The product offers the possibility of electronic bids for selecting the suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with the HL7 transmission protocol for retrieving and processing data from laboratory analyzers.

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Charisma Medical Software

  1. 1. Medical Software Simple | Intuitive | Flexible | Complete
  2. 2. Main value Organizes, simplifies and automates complex processes and workflows; Integrates and optimizes organizational processes covering multiple departments; Dramatically decreases operational costs and improves employees' efficiency; Increases the company's efficiency and competitiveness; 360 view over the performance indicators; Increases customer loyalty; Contributes to creating a collaborative working environment, focused on satisfying business partners’ needs; It can be easily updated and developed according to customers' business needs. value Provides detailed analysis and key support for business' development; Includes complex, structured reports with the ability to go from high level to low level detail; Increased transparency of complex, interdepartmental processes; Provides complete dashboards including financial and non-financial KPI's of the organization. value Intuitive and friendly user interface; Commonly performed tasks can be automated; Retrieves data from third-party applications; Access to multiple reports from the same interface; Possibility to submit change requests directly from the interface; Provides development methods and tools for business flows and entities directly within the application. value In 2012, Charisma ERP was designated as one of the 5 strongest European B2B solutions in the "Enterprise Vertical Market Solution" segment. Management Employee’s Market
  3. 3. Modules: General Configuration Patients Appointments Polyclinic Care Unit Medical Examinations Treatment Schema Family Medicine Occupational Medicine Emergency Room / Admissions Ward Surgery Ward Laboratory Pharmacy Medical Investigations Imaging Contracts & Insurance Billing Contract Management Partner Network Reports / DRG Interface with other Systems EMR (Electronical Medical Record) Self Service Portal n n n n n n n n n n n n n n n n n n n n n n n The medical services market is usually facing serious problems caused by lacking funds, overloading, low quality of the services and treatments applied. All these challenges can be overran when the medical units will have access to an overview on the entire performed activity, that enables them a better control on resources, clear tracking of the costs recorded at any level (medical unit, section, room or bed), clear tracking of all the services provided as well as the lowering of the routine work volume for a greater focus on critical activities. The complex activity within a medical unit should rely on a powerful reporting engine and a single, easily accessible and real time updated information source, regarding patients' flow within the medical unit, performed examinations and medical tests or prescribed medication. Besides the care for the patients' health, medical institutions need a strict inventory management, the reduction of operational costs by quickly recording and accessing the information from a single information system or the automation of the specific internal processes. It is only an integrated information system which can contribute to creating a modern, efficient and productive medical environment that is strongly oriented towards patients' satisfaction. Charisma Medical Software is a modular software solution that integrates and optimizes processes, flows, operational and financial activities specific to hospitals, clinics, drugstores and medical laboratories. The product offers the possibility of electronic bids for selecting the suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with the HL7 transmission protocol for retrieving and processing data from laboratory analyzers.
  4. 4. 4 5 Why Charisma Medical Software? The unique expertise of our team, gained in the impressive number of complex implementations in countries in Central and Eastern Europe, as well as the exceptional modularity and adaptability of the product, make Charisma Medical Software the logical choice for streamlining the internal processes of any hospital, clinic, drugstore or laboratory, regardless of its size or complexity. Complete end-to-end solution Unrivaled expertise of the team Advanced modularity, scalability and adaptability Quick and transparent access to the system Charisma Medical Software covers all the internal processes within any type of state or privately held, local or international medical institution, regardless of its size or complexity. The unique experience of Charisma experts is based on a large number of complex implementations in national or multinational medical institutions, integrating business processes and best practices on the European market. Charisma Medical Software modules work standalone or together and can be natively integrated with any other ERP, Human Resources or BI solutions. This exceptional modularity, as well as the use of the latest software technologies and architectures, enables a remarkable adaptability to the specifics of any single institution. Furthermore, the integration of hospitals (multiple specialty sections), interfaces in various international languages or multi-currency calculations offer a unique, transparent image on the activity of the institution. The latest technology enables secured access via Web, anytime, anywhere. Access is done based on the access rights preconfigured according to the internal security policy of the institution and depending on each type of user involved in the medical process.
  5. 5. Differentiators n n n n n n Complete end-to-end solution for any type of medical institution: state or privately held, local or international; The experience and expertise of our team, comprised of specialists, innovators and implementers of complete medical solutions compliant with existing requirements; Advanced modularity, scalability and adaptability for any type of business model or institution; Multi-location and multi-section; Secured web access and client application for any type of user involved in the healthcare process; Based on the latest technology, as well as seamless integration with TotalSoft's solutions: Charisma ERP, Charisma Analyzer, Charisma Cost Control. Customer loyalty due to improved appointment keeping, providing online access to electronic medical records or history of the medical tests, cost control and increased processing speed, data systematization or integrated reporting engine are just a few of the strong competitive advantages that we can offer to any medical or pharmaceutical institution.
  6. 6. 6 7 Benefits n n n n n n n Online scheduling using secured Non-stop access to medical data Web access or Call Center; electronic records, as well as for Correct, on time notification the history of tests and results; about results of the medical Effective online self appointment examinations and tests (online scheduling: the patient has a access, SMS, e-mail, phone); centralized schedule system and New services promoting; receives confirmations and Loyalty cards with points reminders for them via e-mail, accumulation and discounts; phone or SMS. Online examinations; for the patient for the medical unit n n n n n n n n Costs and resources control Efficient inventory management through an integrated flow and a nat drugstore level complete solution that automates nat each laboratory level the exchange of information, nat hospital or clinic level; ensures the accuracy and increases Reduced internal costs with paper, the institution's profitability; film, space and other physical Processing speed by quickly devices by replacing the physical capturing and querying information management of patient records through the automation of a with an electronic one (EMR – patient's or a medical test's Electronic Medical Record); complete route; Complete management of Covers all stages, from scheduling electronic records for every patient or recording the patient in of the hospital, clinic or laboratory; clinic/emergency room, recording 24/7 access for doctors to patient primary examination and diagnosis, data, visit history, past and current medicate prescription, invoicing, lab diagnostics; tests, advanced examination or surgery, hospitalization, to patient discharge; Strict control of expenses and revenues; Benefits
  7. 7. n n n n n n Improved time management by: transmission between nbest management of schedule laboratory and doctor, sending downtime elimination; SMSs for notifications or noptimization of the average confirmations; time of examinations; nmultiple data selection criteria nmanagement of hospital flows, for highlighting the progress of allocation of wards and medical cases; schedules for surgeries (room, Specialized reports and real-time team, drugs); examinations: Effective personnel assignment by nexact tracking of admissions by constant monitoring and sections, rooms, doctors, capitalizing the entire active available drugs, quantities and medical staff, according to the prices; confirmed schedules (via phone, ncomplete and complex diagram SMS), as well as by tracking peak of laboratory tests for the times within medical unit; correct management of A secure, private and controlled supplies; solution by the use of defined nfinancial calculation, for each access levels and passwords, by patient in record time; checking traffic within application nspecialized management by as well as on the Internet; using electronic bid for the Administrative and scientific selection of suppliers of drugs, advantages through: tools, repairs, supplies, food; nspeed of execution/reporting Integration with HL7 transmission of the medical tests at protocol for retrieval and laboratory level; processing data from laboratory nweb access to patient records, analyzers. automation of result Modules Charisma Medical Software modules can operate independently or together, covering any specific medical activity – from the emergency room, appointments, electronic medical files or polyclinic care unit to imaging, laboratory and reporting to the state. This outstanding modularity, underlying technologies and software architectures allow for a remarkable adaptability to the particularities of each medical unit.
  8. 8. The General Configuration Module enables the organization and structuring of the medical institution's component units, regardless of the complexity or size. The product manages the services offered, medical contracts, dictionaries specific to internal section activities, name and setups of patient rooms. The General Configuration Module can be integrated with any other Charisma Medical Software module. Streamlines operations for each type of medical institution The organization and structuring of the activity within the institution, the integration of units' activities and the elimination of downtime directly influence the reduction of operational costs; Lower total costs of ownership, quick return on investment Activities specific to each unit can be quickly automated due to the independent setups of the organizational elements. Financial and operational benefits General Configuration 8 9 “Of the 6,000 minimum daily analysis performed by Charisma, 20% must be delivered urgently, within 2 hours, and nearly 80% until the next day. A doctor validates a list of 150 entries/records in 30-45 min, about 4-5 records/sheets per minute. This is largely due to Charisma that gives us the information automatically.” Regina Maria Andreea Alexandru, Chief Laboratory Physician
  9. 9. n n n n n n n n n n n n The module provides a high degree of Medical services profiles; a profile customization, allowing definition of means a grouping of medical services, various required data, according to the characterized by an overall price lower needs of the medical unit, such as: than the sum of services according to Hospital data - name, trade code, the list of prices; taxpayer ID, addresses, phone numbers, Application security by defining access bank account list, employee list and rights up to field level; more - this data will be printed on all Medical dictionaries: blood types, test documents issued via the application; tube types, allergies, patient condition at Application items: drugs, supplies, fixed discharge; assets; Drugs and the imported drug list, Medical services: categories and distributed by the National Health subcategories; Insurance House, FDA; Reference ranges for medical tests; Sections, rooms and number of Medical services results, as well as each available beds. result's type; Diagnosis: diagnosis categories and groups; Medical contracts, including contracts with the National Health Insurance Houses (NHIH) and private insurance agencies; Features
  10. 10. The patient flow of medical units raises serious problems regarding registration, viewing and also quick searching for information. The Patients Module consistently manages data and patient records, including disease history, medication and previous treatments. This information is recorded and made available in real-time to the medical staff, thus eliminating human errors regarding medication and administration, and raising patient safety. Reduces costs by eliminating paper Eliminating paper reduces the time needed for filling in forms and sending patient information to doctors, eliminates downtimes, thus decreasing both administrative and operational costs. Furthermore, the illegible writing on documents is no longer a problem as the information is saved in electronic format into the system; Increases patient safety Thanks to the automatic tracking of potential allergies, previous medication or history of patients' medical problems, the system eliminates the human errors in prescribing medication and increases patients' safety; Simplifies the transfer to other medical units Automating the admission and the transfer process, the solution reduces the time needed for filling in formalities and increases chances for patients who need emergency medical interventions; Eliminates human errors By recording all performed medical examinations and key personal information, patients' medical history can be easily accessed from a single database, eliminating human decision errors. Financial and operational benefits Patients 10 11
  11. 11. n n n n n Manages personal data of patients in Eliminates the transfer of physical files electronic format via EMR (Electronic within the medical unit; Medical Record) features; Enables querying patient's record: Enables the attachment of scanned examination history, diagnosis, drugs, documents at patient or patient record provided services, medical test results; level, including images or other Ensures the management of patients' documents directly retrieved from the contracts: private insurances, medical equipment: electrocardiograms, subscriptions, National Health House. tomographies, radiologies, echographies; Features
  12. 12. Reduces the time needed for scheduling By centralizing all the information regarding the availability of the medical devices or examination rooms, the solution dramatically decreases the effort needed for scheduling; Increases customer satisfaction Thanks to the possibility of viewing offered services and online scheduling, customers save the time necessary for scheduling an appointment directly at the medical unit office; by offering pacients the possibility to get an appointment based on their preferences, for certain doctors or interest specialties, the module helps the medical unit increase customer loyalty; Increases the efficiency of marketing campaigns The solution provides the possibility to promote new services, to use loyalty cards with point accumulation and discounts and to generate reports on the efficiency of marketing campaigns. Thus, managers of medical units can focus on the most efficient channels to attract new customers. Financial and operational benefits Appointments module offers both patients and doctors an efficient schedule management, at the level of the entire medical unit, based on the availability of doctors, loading of the examination rooms or medical devices. The solution allows schedules on multiple locations at the same time, automatically generates waiting lists, reminds of appoinments via e-mail, phone call or SMS and saves the patient time by offering the possibility of online scheduling. Appointments 12 13
  13. 13. n n n n n n n n Defines the schedulable resources: Generates complete set of reports, such doctors, examination rooms, devices; as current appointments, examination Defines the business hours at date, day, sheet, resource schedule or other type and week level for the entire medical of reports requested by the medical unit; unit; Enables transmission of confirmations Enables call center-type schedules on and reminders of the appointments via multiple locations and in the same time; e-mail, phone or SMS; Ensures schedules via Internet, saving Enables defining a waiting list, as well as customers' time via a simple, user- automatic alerts in case an interval friendly and easy to use interface; becomes clear. Manages business hours: defines business hours, enables blocking a time interval for schedules, enables the deletion of a schedule and the change of a doctor's schedule; Features
  14. 14. Reduces the time needed for formalities By electronically recording predefined forms and eliminating the physical transfer of documents required for admission or transfer to other medical units, the solution reduces the time spent on routine tasks; Reduces operational costs Significantly reduces the use of paper, thus decreasing time spent on filling in and transmitting patient information to doctors and reducing personnel costs; Provides high accessibility of information All patient information can be accessed any time, regardless of the physical location of the patient within the medical unit, and can be easily read; Increases the efficiency of the polyclinic care unit Thanks to the analyses and statistics on the indicators specific to the emergency room, the management of the medical unit can proactively act for eliminating downtimes and for increasing operational effiency. Financial and operational benefits The complex activity within a medical unit must rely on a single, easy to access and updated source of information about patients and their flow within the medical unit, as well as about the performed examinations and medical tests or the prescribed medication. The polyclinic care unit is no exception, requiring complete information on the patients presenting to the specialist's office for examination, as well as the possibility to record all operations carried out within this office: medical tests, examinations, admissions. The Polyclinic Care Unit module integrates the entire activity with the data flow existing in the medical unit, including the examination offices. Polyclinic Care Unit 14 15
  15. 15. n n n n n n n n n n Monitors the overall activity in Saves diagnosis and medical polyclinic care unit through integrated prescription after examination and dashboard: patients in clinics, patients alows custom and specific document that are expected to enter the printing; practice/collection ward; Allows configuration of the information Records examinations carried out for stored during examinations, enabling each patient who comes to the medical continuous improvement of specialized office, with or without appointment; medical data being recorded; Records medical services performed Prints patient examination sheet and during patients examination: saves it to the afferent electronic record, treatments, tests, medical maneuvers, which is unique at hospital level; imaging, radiology, functional Generates a series of operational, explorations; statistical and managerial reports; Records all results of the examinations Monitors all used supplies using The conducted after medical consultation; Inventory Management Module Records and manages the references to (Charisma ERP) and generates other clinical and paraclinical, internal or automatically consumption bills. external examinations; Features
  16. 16. Financial and operational benefits An important activity within any medical unit is the management of examinations. With the help of the Medical Examinations module, services provided during the medical examinations and results of medical tests performed following these examinations, can be recorded. Resulted diagnosis and medical prescriptions are saved into the system, and can be later accessed by the medical staff. Furthermore, results of medical tests can also be accessed online by the patient, if present module is integrated with the rest of the modules in Charisma Medical suite. Medical Examinations 16 17 Increases efficiency of the medical process Thanks to the possibility of adding into a single database any new medical information which then becomes accessible to all users, every patient will be associated with the relevant information about examinations history within the medical unit, diagnostics, medication or various complications, thus simplifying the periodical examination process; Reduces costs by eliminating paper Eliminating paper reduces time needed for filling in forms and for sending patient information to doctors, eliminates downtimes, thus decreasing both administrative and operational costs; Increases patients' safety Thanks to the automatic tracking of potential allergies, previous medication or history of patients' medical problems, system eliminates the human errors in prescribing medication and increases patients' safety; Eliminates human errors By electronically saving into the system all medical examinations or other important personal information, human errors that can occur as a result of routine or carelessness are eliminated.
  17. 17. n n n n n n n n Records examinations carried out for Enables configuration of the every patient presenting to the medical information saved during examinations, office, with or without appointment; thus offering the possibility to Records medical services provided continuously update the data recorded; within the examination session: Saves diagnostic and prescription treatments, medical tests, medical resulted following the examination, procedures, imaging, radiology, allowing its printing; functional tests; Generates a series of operational, Records all results of the investigations statistics and managerial reports; performed following the medical Monitors consumed materials by using examination; Inventory Management module, by Records and manages referrals to other means of which consumpsion notes can clinical or paraclinical, internal or be automatically generated. external examinations; Features
  18. 18. Reduces reaction time Thanks to clear determination of the steps needed to be followed in case of certain diagnostics, medical staff immediately knows what should be done in order to promptly meet the requests; Increases the efficiency of operations Solution streamlines the working procedures in repetitive tasks, facilitating the activity of medical staff and simplifying the process of decision making. Financial and operational benefits Treatment Schema Module is intended to streamline the working processes and procedures within the medical unit, offering the possibility to determine a clear workflow that can be applied by all system users. The product increases operational efficiency by streamlining the treatment methodology for certain cases, the user being supported in making decisions based on a previously determined process. Treatment Schema 18 19
  19. 19. n n n n Enables the configuration of procedures Tracks procedure compliance - user has to be followed in certain defined medical the possibility to follow the steps cases - the working procedure that suggested by the system, which have needs to be followed is set up after been determined after the configuration establishing certain diagnostics. Thus, of the working procedure; after the diagnosis is made by the It is natively integrated with Medical doctor, the system suggests an Examinations and Emergency Room appropriate working procedure; modules, and procedures launched for a It automatically proposes a working patient can be directly accessed from procedure to be applied, previously set any of these modules. up for that diagnosis; Features
  20. 20. Financial and operational benefits Familiy Medicine Module integrates all activities specific to the primary care with other information existing within the medical unit, providing a single, centralized and easily accessible overview of relevant information about patients. The product allows both business reporting to NHIH (National Health Insurance House) for settlement and reporting according to standards of SIUI (Single Integrated Information System) and DSP. The family doctor is the first one being consulted if a medical problem arises. Most specialist medical advices are based on a referral from your General Practitioner, this raising the issue of integrating the activities of the latter with the rest of medical offices within the medical unit. Family Medicine module is dedicated to the efficient management of the specific activity of primary care and to the integration of patient information with other information existing in the medical unit. Family Medicine Increases patient safety Due to the evidence of possible alergies, prior medication or medical history of all patients, the system eliminates human errors in the administration of drugs and increases patients’ safety; Reduces operational costs Using a computerized system eliminates paperwork, thus reducing operational costs and time required to complete and archive patient information. In addition, illegible handwriting problems are removed. Reduces the time needed to conduct specific family medicine activites The system includes advanced recording, monitoring and filtering features for a quick search of all information needed; it automates processes by allowing the configuration of the values that will be automatically filled by the system. Increaseas the analysis capacity Thanks to a quick access to updated statements, the solution increases the analysis capacity of the rendered family medicine services, providing transparency to the medical facilities, regarding family doctors activities, prescriptions, disease history and all relevant information about patients. 20 21
  21. 21. n n n n n n n n n n n Manages lists of patients registered manages patients' medical leaves with family doctors, including transfers, number of days; patient history, referrals, patient data; Manages the standardized series and Records medical services provided to intervals; patients presenting to the General Provides doctors' appointments Practitioner: compensated and calendar management; uncompensated ones; Allows the configuration of the visual Saves medical information collected and operational interface according to during medical examinations; specific needs; Records, prints and validates drug Works with SIUI 2.0 allowing offline and prescriptions: compensated and on-line mode to import catalogs, uncompensated; customization file import, reporting file Generates, manages and prints medical export and response file import. certificates, laboratory or clinical Generates any operational, statistical referrals, as well as admission forms, and management reports, required in taking into account specific formating family medicine practices, including criteria; activity reporting to NHIH and reporting Issues and validates medical leaves according to SIUI (Single Integrated certificates if the doctors have Information System) and DSP standards. concluded agreements to this effect, and Features
  22. 22. Eliminates human errors Thanks to recording all information which directly address the occupational medicine in a consistent, integrated information system, any human errors in scheduling periodical examinations or in validating certain persons who do not have the necessary skills to be hired for the requested job are eliminated; Reduces time needed to run the entire occupational medicine activity Thanks to the features of quick recording, monitoring and reporting of specific information, time spent with occupational medicine operations is significantly reduced, thus decreasing operational costs; Increases analysis capability Both medical unit and customers have the possibility to quickly assess the results of the medical examinations via centralized reports that offer the up- to-date status of the medical tests results. Financial and operational benefits Occupational Medicine Module automates the recording of medical examinations, tests and results for employees from the moment of employment and afterwards, depending on the determined periodicity resulted from the specific working conditions. The solution centralizes certificates of aptitude and follows the employees’ health evolution, being perfectly compatible with SIUI reporting on expense settlement with health insurance houses. Occupational medicine is a mandatory legal step, both for the new employee and for the employer. This medical examination should be done both at the moment of employment and later on, with a certain periodicity determined according to specific working conditions. Keeping an accurate tracking of medical visits, tests and results, issuing certificates of aptitude for employees and tracking their health status are activities covered by the Occupational Medicine Module. Occupational Medicine 22 23
  23. 23. n n n n n n n Enables generating and recording Plans and tracks the examinations and occupational medicine contracts based investigations required to issue the on employees' professions; medical certificate; Enables importing information from Prints and tracks issued medical other documents; certificates; Defines professional risks, as well as Generates operational and statistical related medical investigations or reports, including reports compliant with examinations, according to occupational SIUI (Unique Integrated Information medicine provisions; System) regarding the settlement with Enables medical consultations, the insurance houses (NHIH). investigations and tests based on the risks specific to each profession and type of requested certificate (employment, periodical); Features
  24. 24. Reduces time needed for formalities By electronically recording in predefined forms and by eliminating physical transfer of the documents required by admission or transfer procedures, our solution reduces time spent on routine tasks; Eliminates human errors The module saves into the database all medical examinations performed upon presentation to the emergency room, as well as other critical patient information; Provides easy access to information All patient information can be accessed any time, regardless of the patient's physical location within the medical unit; Increases the efficiency of the ER Thanks to analysis and statistics on the indicators specific to the emergency room, the medical institution's management can proactively take measures for eliminating downtimes and for increasing the operations' efficiency. Financial and operational benefits Studies show that more than 50% of the hospital admissions are filtered through the Emergency Room. Most cases must be immediately taken over by medical staff, as they require quick medical intervention. Information systems can significantly reduce the time needed to carry out admissions and transfers, generate ER patient record and keep track of medical examinations and related services. Emergency Room / Admissions Module was especially developed to record patients who present to the Emergency Room, to automate generation of patient ER record, to register medical examinations and services, as well as to facilitate processes specific to an emergency room. Emergency Room 24 25
  25. 25. n n n n n n n n n n Records patients presenting to the Enables patient admission into hospital emergency room / UPU in a single and automatically generates upon database at hospital level: records date admission a medical record that will and time, identity card, emergency accompany the patient during the room, responsible doctor, health hospital stay; condition, referring doctor, disease Assigns the patient to a certain room in history, allergies; the section keeping track of all rooms Generates ER patient record, which and available beds; includes all patient information, Enables patient's transfer to other anamnesis, symptoms, diagnosis list and section or hospital; all medical services provided to patient Automatically generates the discharge within the Emergency Room; sheet and medical letters to general Records the medical services provided practitioners; for each single patient: examinations, Prints specific patient health condition treatments, medical tests, medical records, medical records (admission procedures, imaging, radiology, sheet), examination sheet and death functional tests; certificate; Records all results of the performed Enables the generation of operational, investigations; statistics and managerial reports. Features
  26. 26. Efficient cost control Thanks to advanced reporting and analysis features, the management of the hospital has access to a detailed cost analysis per patient, bed, room or section, being able to make punctual or general decisions regarding streamlining operations within sections; Reduces time consuming tasks By recording all information in electronic format, the module eliminates paper use, thus reducing the time needed to fill in and submit patient information to doctors and decreasing personnel costs as well. Furthermore, illegible writing on documents is not a problem anymore, and potential human errors are minimized; Eliminates double-entry recording of information As the information system runs on a single database, all data are recorded into a single information source that can be easily accessed from any computer within the medical unit; Optimizes costs per patient By ensuring quick access to complete information about the patients and the administered treatments, the solution helps reduce the number of hospitalization days and implicity optimize costs per patient. Financial and operational benefits The ward needs an effective management of the admission, transfer and discharge processes, recording of examination sheets, management of patients by section, room or bed, costs per patient and management of transfers to other sections and Intensive Care unit. The Ward Module was especially developed to monitor patients from hospital admission to their discharge, including medical information afferent to the entire hospitalization. Ward 26 27
  27. 27. n n n n n n n n n n n n n n n n Tracking patient from admission into Web-based access to results of lab tests section until release from section in one and examinations for patient's general of the following ways: transfer to other practitioner and / or for the patient; section within the same hospital, Generating a list of drugs and material external transfer (to other medical unit), supplies requisition; discharge (upon request or normal) or Recording the transfer to other medical death; unit (section or hospital); Changing the medical record according Issuing operational, statistical, to specifics of each section: the system managerial and settlement reports to can simultaneously manage all types of the Insurance Houses (including the predefined medical records; export to DRG); Viewing and changing medical records Recording patient discharges, their of patients admitted into the section; diagnosis at discharge; Recording each medical service Automatically generating discharge rendered to the patient; sheets, filling in the epicrisis based on Recording requests for drugs and other patient health condition status during supplies (consumables). hospitalization; Recording data about the patient's Recording and printing the medical health status, as well as about their record. attending doctors; Printing patient transfer records and the occupancy rate; Printing diet information; Automatically generating medical certificates and letters to general practitioner; Features
  28. 28. Process organization Allows scheduling of surgery wards and necessary medical personnel, thus streamlining the use of hospital resources; Surgery ward data collection Enables collection of data specific to activities carried out within this kind of station, as well as their reporting to the DRG system. Financial and operational benefits Surgery Ward Module is aimed at operating rooms and surgery blocks and provides users with the possibility to organize processes and to collect a range of data necessary for reporting. Surgery Ward 28 29
  29. 29. n n n n n n n n Scheduling surgery wards with multiple Allows viewing the patients’ electronic resources of different types: surgery medical record; wards, doctors, nurses, equipment; Allows working with closed circuit Allows transfer to and from the ATI pharmacy by releasing ledger sheets; ward or surgery rooms in other wards; Integrates with the Imaging Module: Allows pre-surgery and post-surgery offers the posibillity to view patients’ data recording; imaging and attached documents; Allows detailed recording of performed Allows printing of forms required for surgeries: surgery details, protocol, surgery. interventions, procedures, material usage, prescribed medication, billed services; Features
  30. 30. Automates processing The module ensures automation of processes specific to medical labs, including transmitting requests for medical tests and retrieving results from medical devices, simplifying activities and reducing time consuming routine work; Reduces operational costs Thanks to automation of all operations within the laboratory, the module significantly reduces time otherwise needed to perform them, having a direct impact upon operational costs; Eliminates human errors Thanks to using a barcode system, from the collection of medical samples to the result release, the system avoids any type of human error regarding the route of medical tests within the lab; Transparency on the entire medical activity Thanks to integration with other modules in Charisma Medical Software, the module dedicated to laboratories can provide a unique and transparent view of the entire medical activity through a single software application. Laboratory module can be used as a stand alone application or it can be integrated with inventory management, HL7 and ERP systems. medical tests Financial and operational benefits The activity within a laboratory involves many key steps: taking over medical test requests, transferring them to medical analyzers, retrieving results from medical analyzers, validating them and issuing analysis bulletin. In a field where human errors are not acceptable, implementing an information system is crucial for tracking these steps, as well as for transferring results to the interested entities. Laboratory Module automates and simplifies key processes from medical laboratories, stores data in electronic format and eliminates human errors. Laboratory 30 31 “We may say that, because of the big volume of medical tests, the laboratory is an entity close to the industrial field of activity. 16,000 analysis are processed daily in all eight laboratories. For more than a half of these tests, the result must be ready in three hours. I am talking about the patients in the hospitals, as we have laboratories in six Romanian hospitals, and for those patients the response time must be shorter than the time needed for the ones that come to the ambulatory. Synevo – Medicover Romania Virgil Ivan, General Manager
  31. 31. n n n n n n n n n n n n n n n Ensures automatic takeover and Uses medical test profiles defined based tracking of requests for medical tests on the contracts concluded with the applied for in the Examination Room or insurance houses or with private Ward; companies as subscriptions; Allows recoding new requests for Retrieves results from testers based on medical tests, including those in barcodes; subcontracting regime, but also test Groups the medical services according scheduling; to various criteria; Tracks requests for medical tests from Prints medical test records, whose patients; format can be configured according to Transmits requests for medical tests to the preferences of system users; medical devices, requests that can be Prints the index (report pool - medical manually entered or automatically test registry) with performed medical retrieved - the application ensures the tests; automatic use of over 80 medical Generates reports compliant to SIUI devices; (Unique Integrated Information System) Allows recording results of medical tests regarding reimbursement of medical directly into the database with the help tests by insurance houses; of operators within medical test Generates operational and statistical departments; reports for medical tests performed, Automatically retrieves results grouped by department, patient, doctor transmitted by medical devices or other entities of interest. (bidirectional transmission); Ensures validation and modification of results transmitted by medical devices; Allows adding comments to the medical test results; Features
  32. 32. Increases efficiency and facilitates drug supply operations Our solution completely automates drug supply based on identification of stocks and drug requisition, thus reducing the time spent on inventory management; Eliminates human errors All transactions are automatically recorded into an integrated information system, preventing human errors when planning drug replenishment or assignment by section; Increases speed of reaction on drug supply Thanks to daily, automatic update of the inventory, all information is centraly available, at the entire medical unit level, enabling proactive drug replenishment decisions and avoiding risky situations for the patients when the medical unit runs out of drug stock; Minimizes drug loss By operating warehouse exits in the format set up by the medical unit, the Pharmacy Module minimizes drug loss generated by their expiration, optimizes consumption and replenishment, and enhances operational efficiency. Financial and operational benefits Without a proper information system, the management of drug inventory available in each medical unit, but also ward's requisition takeover and drugs release according to requisition can raise problems. Pharmacy Module solves all these problems and also enables the traceability of all related medical documents. Pharmacy 32 33
  33. 33. n n n n n n n n n n n n n Manages drug inventory regarding Manages drugs prepared within the quantity and amount; hospital's drugstore through micro- Records all standard transactions into manufacturing sub-module; system: purchasing invoices registration, Enables the use of all operation generation of reception protocol (NIR), methods for inventory releases: FIFO, transfer note, cassation note, bill of LIFO, FEFO, STD, instant CMP, and global materials, note on drugs manufactured CMP; by the medical unit; Manages reports specific to relationship Manages the drug inventory by section, with Insurance House, entirely clinic, emergency room UPU, while the complying to its requirements, and a warehouse is being replenished with the series of standard reports, such as the necessary daily drug quantity in quantity and value of drug consumption accordance with the number of existing analysis by patient/section/hospital, patients in section; consumption report, inventory, balance Assigns each drug within inventory a sheet, timesheet, drug inbound; series of features that enable its quick Allows export of all reports specific to identification; the relationship with funding entities or Manages the reserve drug stock for industry authorities, as well as standard emergency room UPU, based on reports; prescriptions issued by doctors and Issues drugs based on national saved into patient admission files or programs, based on the quasi-opened medical records; regime (e.g. the drugs for diabetics are Issues drug purchasing requests; only issued by the County Hospital). Issues consumption ticket based on drug booking; Releases from inventory, depending on different criteria, according to specific or preference of each medical unit: patient, prescription sheet, prescription; Features
  34. 34. Reduces operational costs Thanks to automatically saving into the system results of radiology departments in electronic format, routine tasks and downtimes are reduced; so are operational costs, due to elimination of physical files which are difficult to be handled or transferred from one section to other; Increases efficiency of the diagnosis process The system provides the necessary tools for interpretating and recording the results delivered by medical devices; Reduces time needed to access images Results of the radiology section - electrocardiographies, radiologies, tomographies, radioscopies, ecographies or other specific medical tests - are automatically attached to the patient record so that medical staff can quickly access, at any time, relevant patient information. Financial and operational benefits A medical unit handles large numbers of electrocardiographies, radiologies, tomographies, radioscopies and ecographies daily. Saving them in a single integrated information system that can be accessed at any time by specialized medical staff, but also automatically assigning these results to patients medical records, are requirements that can be covered through the Medical Investigations module. This module automates the radiology departments by enabling result to be automatically attached to patients records. Medical Investigations 34 35
  35. 35. n n n n n n Automatically retrieves any type of Enables viewing and adding comments medical tests - electrocardiographies, to the image received from the tomographies, radioscopies, ecographies equipment; and saves them into the system; Provides recording the examination Automatically attaches the results of details, performed procedures, the radiology section to patients consumed materials; electronic observation record, enabling Issues consumption reports, taking into its printing and archiving; consideration various criteria: patient, Allows publishing on the Web data period, location. received from medical devices, in order to be viewed by general practitioner or sent to other hospitals; Features
  36. 36. Reduces operational costs Thanks to introducing electronic storage systems, our solution eliminates the need for radiology films required for traditional storage process, significantly reducing operational costs; Increases the efficiency of the diagnosis process The solution instantly makes images resulted from medical examinations available to the tools required for their interpretation and recording. By automatically indexing images, the system prevents human errors which can occur due to carelessness in traditional storage; Reduces time needed to access images Using this feature for quick image storage directly into the Electronic Patient Record, the medical personnel has quick access at any time to images resulted from medical examinations. Financial and operational benefits The Imaging Module provides complete management of all images resulted from medical investigations, ensuring the communication with medical devices via DICOM protocol. The product ensures centralized retrieval and storage in a single database, archiving and indexing of images, and quick access to images resulted from medical examinations at the level of the entire medical unit. Imaging 36 37
  37. 37. n n n n Ensures communication with the Enables the registration of the diagnosis medical devices via DICOM protocol; based on received and processed Archives and indexes the images images; received from medical devices and Ensures quick and secure access to transmits them to the doctor to be these images directly from the Electronic interpreted or viewed; Medical Record. Features
  38. 38. Eliminates human errors Due to the automation of the process of calculating invoices which takes into account contracts, subscriptions and promotions for customer in the system, human errors are eliminated from the billing process; Reduces the time necessary for client and insurer contract management With the introduction of the information into an integrated electronic system, the product allows monitoring and rapid reporting of any specific information. Moreover, it ensures reduction of operational costs by eliminating paper, thus reducing time necessary for filling in and recording customer information; Enhances analysis ability Medical unit management has the opportunity to assess efficiency through detailed and updated reports on the status of the relations with insurers and clients. Financial and operational benefits Contracts and subscription agreements with customers, pricing and promotional campaigns conducted by any health unit directly influence the operational efficiency and profitability. Contracts and Insurance Module was developed specifically to enable management of subscriptions and customer contracts, medical insurances and the relationship with National House of Health, as well as the automatic recording of services provided under contracts or promotions. Contract and Insurance 38 39
  39. 39. n n n n n Management of all insurance contracts Provide support for establishing the concluded by the medical unit with pricing policy regarding subscriptions natural or legal persons: and medical services; nSubscription contract type; Allows database management nPay service contratct type; considering each client contract; nOccupational contract type; Provides direct import of subscribers list nNon-standard contracts that allow from the Excel application; introduction of any number of Allows a configurable billing for each contractual clauses (e.g. a contract client, taking into account the type of providing a free first medical contract concluded with the medical service, the following two with a unit. certain discount and following with full payment); Features
  40. 40. Eliminates human errors Thanks to automation of invoice calculation according to provided services and related prices predefined within system, this module eliminates any human error in the billing process; Increases the value of receipts Thanks to the automatic billing, based on the contracts saved into the system, minimizes the risk of forgetting to generate the invoice; Increases analysis capability The management of medical unit has the possibility to assess efficiency of operations through detailed reports and accurate up-to-date statements of invoiced/to be invoiced amounts vs. collected/un- collected amounts. Financial and operational benefits The billing process has direct impact upon the organization's revenues, and is directly affected by the ability of the medical unit to correctly track all services provided and their related prices, taking into account the existing contracts or subscriptions. The Billing Module covers the settlement process with suppliers, customers and patients, based on information within the system and thanks to the possibility of interfacing with any accounting and financial system. Billing 40 41
  41. 41. n n n n n n n Automatically identifies contracts based Generates fiscal receipt or invoice for on which invoices should be issued for patient; customers and suppliers; Enables integration with cash-registers; Automatically generates invoices taking Ensures printing of receipt slips; into account contractual clauses and Easily integrates with any other their terms; accounting and financial systems and Identifies precise value to be billed, natively integrates with Charisma ERP. according to services provided to customers; Features
  42. 42. Eliminates human errors Thanks to automation of invoice calculation according to services provided by partners and contractual prices predefined in system, related to these services, system eliminates any human error during the billing process; Reduces time needed to manage contracts with suppliers Thanks to recording the information in an integrated electronic system, the product enables a quick monitoring and reporting of any specific information. Furthermore, operational costs are reduced by eliminating paper, thus significantly reducing the time needed to fill in and save the information about suppliers; Increases analysis capability The management of the medical unit has the possibility to assess the efficiency of the operations through detailed up-to-date reports regarding the status of the relationships with the suppliers. Financial and operational benefits Contracts with suppliers directly affect operational efficiency and profitability of the medical unit. The possibility to either benefit from or offer a loyalty policy management of all contracts and accurate tracking of purchasing invoices are critical to efficient supplier management. The Contract Management module was especially designed to meet these needs, enabling management of contracts concluded with collaborating doctors or medical service providers. Contract Management 42 43
  43. 43. n n n n Enables the generation, management Enables the calculation of discounts and saving of execution or based on configurable algorithms, taking recommendation contracts; into account the price list or preferential Defines discount policies based on flat price agreed under contractual terms. price or percentage; Generates purchasing invoices and enables the integration with any other ERP accounting and financial systems; Features
  44. 44. Eliminates human errors during the process of calculating the value of the provided services Thanks to the automation of invoice calculation according to the services provided by partners and contractual prices predefined in the system, related to these services, the system eliminates any human error in the billing process; Increases the receipts' amount Thanks to the automatic billing, based on the contracts saved into the system, the product minimizes the risk of forgetting to generate the invoice; Increases the capability of analysis The management of the medical unit has the possibility to assess the efficiency of operations through detailed reports and accurate up-to-date statements of amounts settled with partners. Financial and operational benefits The area of medical services has increased its diversity very much, and there are only a few medical units that can cover the entire range of services requested by customers or patients. Most of the times, a part of these services is outsourced to specialized partners. Managing partners and related services, on behalf of the medical unit, is extremely important in order to have an accurate up-to- date image of revenues and expenses of the medical unit. The Partner Network module was developed specifically to meet the needs of healthcare facilities that provide complex services through a network of specialized partners. The solution records the examinations conducted by partners, ensures their quality supervision according to contractual terms and automates the settlement process by generating detailed reports for supervision, optimization and simplification of the relationship with partners. Partner Network 44 45
  45. 45. n n n n n Identifies the patients requesting Generates the settlement report services based on the contract signed by between partners, based on information the partner and medical unit; saved into the system regarding provided Records the examinations performed by services, and according to contractual partners: diagnostics, services, medical provisions; tests; Generates purchasing invoices based on Ensures service delivery according to the information saved into the system. contractual provisions, and these can be accessed from the system any time; Features
  46. 46. Increases analysis capability The possibility of configuring reports and the desired performance indicators according to the specific or preferences of each medical unit, enables specialized personnel to analyze in real-time unit's evolution in terms of financial and non-financial indicators such as customer satisfaction or loyalty, efficiency of schedules and availability of beds, progress of drug inventory or other useful data; Offers an overview on the medical unit Thanks to detailed analyses of financial or non- financial performance indicators, the management of the medical unit not only holds updated situation of operations, but also valuable information about operations' efficiency. Thus, punctual, proactive measures can be taken in order to fix or increase the efficiency of the areas that can be improved; Quickly generates updated situations Thanks to the native integration with any other module in Charisma Medical Suite, the Reports / DRG Module quickly retrieves any type of information, regardless of the desired level, and displays it in a user-friendly and easy-to-use GUI. Financial and operational benefits The Reports / DRG Module is an extremely robust and flexible module that offers a centralized, transparent view of all the operations performed within the medical unit. The product generates detailed reports, statistics and analysis on the financial or non- financial performance indicators. The lack of a reporting module decreases with almost 50 % the efficiency of an information system that would strictly limit itself to recording data into the system. Reports / DRG 46 47
  47. 47. n n n n n n Generates a wide range of standard and Managerial reports: hospitalization costs operational reports, including reports per patient, admission / discharge compliant to SIUI (Unique Integrated registry by sections / periods, diet Information System) regarding record, examinations by period/location; settlement with the insurance houses; Reports needed to track the quality Statistical reports: number of patients in indicators of the hospital, such as the Emergency Room, number of morbidity report by period, performed admitted patients, transfer sheet; surgical interventions, number of Operational reports: patient condition procedures performed per patient; record, medical record, medical test Enables export of medical records record, drug registry, discharge sheet, selected by certain criteria for reporting letter to general practitioner at patient's to DRG or DSP. discharge, daily patient transfer sheet; Features
  48. 48. Eliminates human errors Automatic retrieval of medical results from other systems used within the medical unit reduces the risk of human errors due to erroneous transmission of such information; Reduces the time necessary to deliver medical services The automatic retrieval of medical results and the ability to access data from other systems used within the medical unit allows diagnosis and treatment determination in the shortest time possible; Enhances analysis ability at organizational level The possibility to integrate the product with systems that are already used by medical organization enables the assessment of the entire medical unit's efficiency and a strong reporting that takes account of the information available in all departments. Financial and operational benefits Working in a medical unit involves interacting with various information systems, be they internal or external, which manage vital information for the medical unit. Therefore, eliminating human errors caused by an incorrect information acquisition and storing those information in a manner allowing quick access is important for any doctor. In addition, it is essential that all data is accessible through a single management interface. The Interface With Other Systems Module ensures integration of Charisma Medical Software with any internally or nationwide-used computer system by integrating the information into a single management system. Interface with Other Systems 48 49
  49. 49. n n n n Automatic retrieval of medical results Allows interfacing with computer from external information systems systems of authorities and regulatory using HL7 communication protocols. This bodies in the medical field (SIUI, protocol is built on several levels, National Health, Ministry of Health) with allowing further extension of the referrence to medical services or functionalities. Also, this protocol allows medicines clasifications; communication over TCP / IP or text Allows interfacing with current and files; future national systems such as Allows interfacing with other systems Electronic Medical Record, Electronic used in the medical unit for: Medicines Prescription, National Health nItem synchronization; Card. nStock synchronization; nSystem dictionaries synchronization; nPeople synchronization; nMedical results synchronization; nPayment satement synchronization; Features
  50. 50. Reduces costs by eliminating paper Eliminating paper reduces time needed for filling in forms and for sending patient information to doctors, eliminating downtimes, thus decreasing both administrative and operational costs. Furthermore, the illegible writing on documents is no longer a problem as the information is recorded in electronic format; Increases patient safety Due to a quick access to the patient’s entire medical history including possible allergies or previous medication, the system eliminates human errors in treatment and increases patient safety; Increases the efficiency of the medical unit Significantly reducing the time required for accessing patient medical information, but also administration costs by replacing physical archives with an electronic database, may increase the efficiency of the medical unit by 6%; Provides data accuracy By saving all information related to patient’s medical history and scheduling examinationss in a single data base, data accuracy and availability to all system users are ensured. Financial and operational benefits The entire volume of information conveyed in a medical unit is huge and directly influenced by the patient flow and detailed records of their medical history. By implementing a system able to ensure a significant reduction of the time needed to access patients' medical information and of the costs related to the administration of physical archives, the medical unit efficiency can increase by up to 6%. The EMR module facilitates the collection of medical information about patients, providing quick and easy access to the information recorded during patient’s visits and immediate viewing of the medical results referrals. EMR (Electronical Medical Record) 50 51 "Due to this partnership, Anima clinics will have a clear competitive advantage, both regarding the efficiency of business operations and the facilities we are able to provide to our patients. The integrated system enables control and cost analysis, thus ensuring us we are efficiently using our resources for the benefit of the customers. At the same time, each patient will have quick access to all the information he/she needs - quick schedule system, medical record, online scheduling, " A&D Pharma. Robert Popescu, CEO
  51. 51. n n n n n n n n Physicians can access the examinations prescription requests from patients, schedule and filter information by: dental charting, messages between nExamination date; doctors regarding the patient, the nPatient name and surname; patient’s contracts; nExamination status; Allows the visualization of medical nPolyclinic; information recorded for the patient: nSpecialization; diagnostics, services, vaccinations, nDiagnosis; prevention programs, drug prescriptions, Data related to examinations can be test results, chronic illnesses, edited and the following options are hospitalizations, anamnesis and other available: documents; nRegistration of data collected by Allows deletion or addition of services anamnesis or physical examination, related to the referrals for medical tests; recording data specific to specialist Ensures recording, viewing and tracking examinations, diagnosis, the status of observations made by recommendations and doctors, other than those made during prescriptions; examinations, which may relate or not to nRegistration of referrals to medical the patient; tests, procedures undertaken during Provides a complete medical test results the examination and implemented management, allowing recording of prevention programs; results, collection of samples, approval nRegistration of allergies and chronic or amendment of the results, viewing diseases; history of results, reporting changed and nViewing of patient's scanned unapproved results; documents and contracts; Allows the configuration of medical nPrinting of examination sheet and profile by editing the access data and medical prescription; recording most used items in the system: Provides access to patient medical diagnosis, drugs and services. history and allows their modification or registration of new medical data such as prescriptions, referrals to medical tests, Features
  52. 52. Reduces scheduling time By allowing real time visualization of all information necessary for appointment setting (physicians, specialty clinic, time) and enabling appointment setting through the web portal, the patient saves time; Reduces laboratory test results transmition time The system allows the transmission of laboratory test results via Internet; they can be accessed by patients directly from a web interface at any time, from anywhere; Increases customer satisfaction Due to online services viewing and programming, customers save time; they can be programmed according to their preferences in terms of doctors or specializations, thus increasing their satisfaction and loyalty for the services provided; Increases efficiency of the physician’s activity Physicians can view all scheduled examinations in real time and transmit online the diagnosis, treatment or answers to patients questions thus streamlining routine activities. Financial and operational benefits Accesing medical services can be a time consuming activity, given that it involves a whole stream of activities: scheduling appointments, submitting to testing, diagnosis and treatment prescription, revaluation of health status after. The Self Service Portal module is a web portal which can be adressed by both patients and physicians for fast browsing of the steps outlined above. Through this portal, patients can schedule their visits to physicians, view the results of tests undergone and get details on diagnosis or treatment. Physicians can view examinations, transmit test results undergone by patients and answer any questions related to treatment and diagnosis. Self Service Portal 52 53
  53. 53. n n n n n n n n n Facilitates examination scheduling by Provides a complete picture of patient’s patient, the latter being given the medical history at any time and possibility to set it through this portal, anywhere, simply by accessing a web based on a list of possible options such browser; as city, specialty, clinic, doctor and Enables viewing and printing medical timeframe; prescriptions - if the patient needs Allows appointments cancellation - the issuance and printing of a new copy of patient can filter his appointment list the same prescription for further according to specialty, physician, city and treatment, the module allows the clinic and may choose to cancel any of application for new prescriptions; them; Allows messaging between doctors and Enables viewing of doctors working patients, thus facilitating communication hours - patient can view the opening between the two entities; hours of a physician, with a particular Provides registration and printing of the specialty from the clinic where he/she medical record and prescription upon wants to set an appointment; request. Gives the possiblity to change contact details of the patient: address, phone numbers, e-mail; Enables viewing and transmitting of test results - doctors can record referrals to medical tests and their results for each patient and examination; Features
  54. 54. Charisma Mobile EMR is a software solution dedicated exclusively to the medical personnel, primarly to doctors and nurses, aimed at easing their access to the electronic medical records (EMR) of all patients, tests outcomes and diagnosis, regardless of the patient’s position (emergency unit, room or any other place within the medical unit). The solution can also be integrated with any other medical activity management application that includes a module dedicated to electronic medical records. Features Mobile EMR Complete overview of received or performed visits – new patients, outpatients, assignments, alerts according to case priorities; Integrated patient management - data are transferred directly from Charisma Medical Software server, and according to changes performed on the mobile device they are submitted to the system for continuous update; Extended patient history categories – the application provides details on patient’s record such as their position within the clinic (ward, room, bed), case history, allergies and diagnosis, treatment (start date/ end date, drug type/ quantity, administration type/ frequency), laboratory requests (test type, processing status, detailed result, test report), visit schedule (date, frequency, doctor, specialty, current status – performed/ not performed) or attachments to the observation sheet; Medical report analysis generation and import; Quick database search; definition of new patients or discharges.
  55. 55. Charisma Mobile Medical Software is an on- line system that provides managers of medical units, laboratories and hospitals with mobility, due to ongoing access to financial and non- financial information structured according to locations, business lines and geographical areas. The application can be integrated both with TotalSoft’s medical and financial management solutions (Charisma Medical Software and Charisma ERP) or any other similar information systems. Thus, managers can make smart decisions, having access by means of a simple mobile device to comparative analysis (budgeted vs. done) for each medical unit, overview of prepaid contracts, reports on mostly requested services or doctors’ schedules on each location, all these data being automatically withdrawn from the information system that manages the entire activity of the medical services provider. Features Mobile Medical Software Financial stability indicator per clinic/laboratory – performance indicators of each medical unit are analyzed, while differences that must be covered in order to achieve current goals are determined; Advanced filter on aggregate revenues according to the clinic's or laboratory’s specialty (gynecology, ophthalmology, radiology, ENT); Temporal comparative analysis, with advanced displayed data – for each specialty the services performed can be viewed: number of patients, visits completed, referrals, information on previous contracts; Detailed financial analysis at service level – patients, visits, referrals; Revenues, costs, profitability, number of visits and wards that have performed services according to contracts concluded and breakdown of contract revenues.
  56. 56. ©TotalSoft2013 TotalSoft Headquarters ,Global City Business Park 10 Bucharest - Nord Street th Building O2, 8 Floor, P: +4021 335 17 09 W: totalsoft.ro, charisma.ro, acollada.com E: office@totalsoft.ro Voluntari, llfov,România Austria | Greece | Saudi Arabia PolandPoland RomaniaRomania BulgariaBulgaria GreeceGreece Czech RepCzech Rep HungaryHungary AlbaniaAlbania AustriaAustria United Kingdom United Kingdom GermanyGermany Russia Ukraine Moldova Serbia Slovakia SenegalSenegal QatarQatar Saudi Arabia UAE BelgiumBelgium FranceFrance ItalyItaly SwedenSweden SpainSpain Estonia USAUSA PortugalPortugal BrazilBrazil LuxembourgLuxembourg ImplementationsSubsidiariesTotalSoft Headquarters

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