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  1. 1. Half-LifeVersion File12/2/02********************************************************************About This Document:This document contains last-minute information about Half-Life, includingquestions you may have concerning the game or your computer. If you have aquestion, check to see if it is addressed here first: you may save yourself acall to Technical Support.********************************************************************I. MINIMUM REQUIREMENTSII. GENERAL TECHNICAL ISSUESIII. GENERAL GAME ISSUESIV. 3D HARDWARE ISSUESV. CONTACTING SIERRAI. MINIMUM REQUIREMENTSWindows(r) 95, Windows 98 or Windows NT 4.0Pentium 133+, 24 MB RAMSVGA, high color (16-bit)2x CD-ROM driveWindows-compatible sound cardMouse, keyboardII. GENERAL TECHNICAL ISSUESDRIVER ISSUESIf you are using a nVidia based GeForce video card, download the latestreference drivers from This will fix the problem with modelsshowing up as all white.When running Half-Life in OpenGL, you must select 3Dfx Mini Driver from thedrivers list in the Video Options menu if you have a 3Dfx card (Voodoo, Voodoo2,Rush or Banshee). Choosing the Default driver may severely impact Half-Lifesperformance.The Diamond Viper 550 drivers older than 4/2/99 cause the game menus to be drawnincorrectly. Use the drivers from the Nvidia home page ( 2/17/99 or later.Make sure the most current version of DirectX is installed on your computer.DirectX 6 is the most current version (as of 10/31/98), and it is included onthe Half-Life CD in the DirectX folder.If you are running a pre-OSR2 release of Windows95, get the OpenGL 1.1 fix inorder to run Half-Life in OpenGL mode. The fix can be found at sure you have installed the most recent drivers for all your hardwarebefore playing Half-Life.There is only one CD-Key allowed per client for Internet play. If you aregetting a "CD-Key in use error" make sure that there are no other clientsconnected to any game server using your CD-Key.III. GENERAL GAME ISSUESLAN HEARTBEATSBy default, the Half-Life game engine now reports the current status of IP LAN
  2. 2. (e.g., sv_lan 1 or unable to authenticate) games to the master servers. Thisreporting is for general statistical information to Valve only and these IP LANservers will not be visible to Internet players. If you would like to opt outof having your IP lan server report to the master servers, you must run theengine or dedicated server with the "-nomaster" command line option.CUSTOM RESOURCE DOWNLOADINGSomething that has always limited the propagation of custom maps has been thelack of support for custom map resources. Running a custom map that has itsown .wad file, custom sprites, or precached sounds has been something of aburden to server operators. So, weve added a new feature/function to helpsimplify the process.For this example lets assume we have a Team Fortress map called "mymap.bsp".This map uses a few different custom resources. It has its own .wad filecalled "mytextures.wad", a new model called "mymodel.mdl", and a new spritecalled "mysprite.spr". As a server operator you will need to go through thesesteps to allow these resources to be downloaded: 1. Create a file called "mymap.res" and place it into the tfcmapsdirectory. The .res file must be the same as the .bsp name. 2. Add the resource names relative to the game directory in this file.The file should look like this: mywad.wad modelsmymodel.mdl spritesmysprite.spr 3. Run your server with sv_allowdownload set to 1.When a client connects they will start downloading these files. The clientsdownload speed/bandwidth is throttled according to their rate. This will notreplace any files that are currently on the clients machine.There are seven valid file types for this: Maps (.bsp) Textures (.wad) Models (.mdl) Sprites (.spr) Bitmaps (.bmp) Sound files (.wav) Targas (.tga)TEAM FORTRESSFor information on playing Team Fortress, refer to the Team Fortress manuallocated at half-lifetfcmanualtfccontents.htm.SOUND PROBLEMSIf you dont hear any sounds while playing Half-Life or if you only hear music,another application you are running may have control of the sound hardware.Exit Half-Life, close the other application, and restart Half-Life.A3D 1.0 versus 2.0Half-Life requires version 2.0 of A3D. You can upgrade your A3D from 1.0 to 2.0by downloading the latest drivers from Aureals website at If youtry to enable A3D support in Half-Life without upgrading to 2.0, you will get anerror message when starting Half-Life.CANT HEAR CD MUSICIf you dont hear any music while playing Half-Life, the problem is likely tohave one of three causes:1) The Half-Life CD needs to be in the first CD-ROM drive (only an issue if youhave more than one CD-ROM drive).2) Another application is actively using the CD Audio when Half-Life starts up.3) CD Audio isnt enabled for the CD-ROM drive.
  3. 3. To fix the first problem, make sure the Half-Life CD is in your first CD-ROMdrive. To fix the second, close other applications which may be accessing yourCD-ROM drive, such as CD music players. If you still cant hear the Half-Lifemusic, run the application "CD Player" that comes standard with Windows locatedon your Start Menu Programs, Accessories, Multimedia. If the CD Player doesntplay the music tracks on the Half-Life CD, then check Control Panel, Multimedia,CD Music, CD ROM Selection, and make sure its set to your first CD-ROM drive.If youre under NT, you may also want to check Control Panel, Devices, Cdaudio,and make sure its not disabled. Once the first two requirements are met, andthe "CD Player" application works, then Half-Life should be able to play the CDmusic without any problems."YOUR HALF-LIFE EXECUTABLE HAS BEEN MODIFIED. PLEASE CHECK YOUR SYSTEM FORVIRUSES AND THEN RE-INSTALL HALF-LIFE." ERROR MESSAGEAs soon as you run Half-Life ( or the Half-Life dedicated server -- HLDS.exe ),Half-Life checks itself to determine if the Half-Life executable you are runninghas been damaged or altered in any way. The most likely causes of such damageare 1) computer viruses and 2) corrupt portions of a users hard disk drive.The section entitled "YOUR HALF-LIFE INSTALLATION HAS BECOME CORRUPT OR OUT OFDATE" ERROR MESSAGE provides instructions on how to proceed."YOUR HALF-LIFE INSTALLATION HAS BECOME CORRUPT OR OUT OF DATE" ERROR MESSAGEOne cause for this error message is computer viruses. If your system has avirus, the virus will modify hl.exe as well as any other programs you run. Whenyou try to play a multiplayer game, this modification will be detected and yoursystem wont be authenticated. Upgrading to the latest version of Half-Lifewont solve the problem, as the virus will infect that version as well. Thework around is simple - download an appropriate virus scanner, remove the virusfrom your system using the virus scanner, uninstall and then reinstall Half-Life. The reason you must uninstall and reinstall Half-Life is because manyvirus scanner programs, while capable of fixing damaged executables, must modifythe executable in order to work. Thus, though the virus scanner has "cleaned"the Half-Life executable, Half-Life will detect the changes and refuse toauthenticate the executable. By far the most common virus that our users haveencountered has been the CIH virus, and unfortunately some antivirus programsdont currently detect this virus. We recommend Norton AntiVirus which isavailable on Symantecs website at We also suggest updating tothe latest version.SETTING UP A LISTEN SERVER IN THE LAUNCHER OR THE CONSOLEIf you are setting up your listen server variables in the launcher then allsettings are stored in a file called game.cfg which is located in the valvedirectory of your installation. If you would like to modify settings at theconsole, you must either edit this file directly using notepad, or delete thisfile and modify all server settings at the console.SWITCHING BETWEEN OPENGL AND D3D ON THE NVIDIA TNTIf you run OpenGL on the nVidia Riva TNT and switch to Direct3D, decals may notappear. To fix this, type gl_polyoffset 4 at the console.USING KEYBOARD SHORTCUTSHotkeys can be activated by using the ALT key in combination with thehighlighted letter. For example, you can use ALT+R to perform a Refresh withinthe Multiplayer/Internet Games menu.JUMP KEY NOT ALLOWING YOU TO SWIM UPIf you are having trouble swimming up when you are standing on the groundunderwater, try setting fps_lan to a number less than it is currently set to atthe console.CD MUSIC VOLUMEYou cannot control the CD music volume within Half-Life. To adjust your CD musicvolume, go to the Windows Start Menu, Programs, Accessories, Multimedia, and
  4. 4. select the Volume Control applet.CD AUDIO SLOWDOWNSSome CD-ROM drives take a few seconds to spin up to their playing speed. Youmay notice some parts of the game that will momentarily slow down before the CDaudio will play.PLAYING ON THE SAME MACHINE AS A DEDICATED SERVERIf you are going to be playing Half-Life multiplayer on the same machine thatyou are running a dedicated server on, make sure you not using the same port forboth. Run the Half-Life client with -port 27016 (or any other port not in use)in the target line of the shortcut.VIEW OPENING AVI SEQUENCESHalf-Life begins with two short AVI sequences. If you are having troubleviewing the AVIs, check to see that you have video compression installed. Go tothe Control Panel and select Add/Remove programs. From there, select WindowsSetup and scroll down to Multimedia. Select Multimedia and make sure that VideoCompression is checked.CUSTOM KEYBOARD CONFIGURATIONIf you plan to customize your keyboard configuration, note that the jump andcrouch commands need to be controlled by different fingers. You will need touse both keys simultaneously when performing a longjump.DESKTOP RESOLUTION AND HALF-LIFEHalf-Life should be run in a resolution that is lower than or equal to yourdesktop resolution. Running Half-Life in a full-screen or windowed mode that isgreater than your desktop resolution can cause problems.SOUND QUALITY PROBLEMSIf your sound is skipping or cracking, you may need to adjust your direct soundconfiguration in Half-Life. There are two common adjustments you can make:1) Adjust _snd_mixahead. If you have access to the Half-Life console, type"_snd_mixahead 0.2" at the console. If not, create a file with notepad thatcontains the line:_snd_mixahead 0.2And save it in your Half-LifeValve directory. Name the file "autoexec.cfg".2) Disable direct sound. Run Half-Life with the command line argument "-wavonly". Edit the Half-Life shortcut. The target field should say: "HL.EXE-wavonly".GETTING STUCK ON LADDERS IN MULTIPLAYERIf you are getting stuck on the tops of ladders in a multiplayer game, make surethat the server you are running on does not have the variable sv_airaccelerateset to zero. Any value other than zero will work properly.MULTIPLAYER FRAMERATE ISSUEIf you are experiencing low framerate in long multiplayer games, it may becaused by too many decals. Decals are used to display spray paint, bulletholes,and blood effects in multiplayer. You can adjust the console variable"r_decals" to set a lower limit. The default value is 4096. For betterperformance, try setting "r_decals 500". Bring down the console (using the ~key) and type "r_decals 500". You can set r_decals to any value between 0(completely disables these effects) and 4096 (normal value for single player).TURNING OFF DATA COMPRESSIONWhen playing Half-Life online turning off data compression can significantlyimprove your latency. To turn off data compression go to your dial upconnection in the Dial-Up networking area of your computer. Right click on yourdial up connection and go to Properties, click on the Server Types tab at thetop and uncheck the software compression box.
  5. 5. NEW COMMAND LINE SWITCHES IN THIS UPDATE"-w #" sets the video mode width where # is the width in pixels of desiredvideo mode."-d3d" selects the Direct3D engine"-soft" selects the Software engine"-gl" selects the OpenGL engine"-gldrv <driver name> " selects the GL Driver. The two choices are "Default" and"3dfxgl.dll"."-win" selects windowed mode"-full" selects full screen mode"-gamegauge <demo name>" runs the demo in Game Gauge mode. This is a benchmarkutility that runs through a demo as fast as possible and stores the framerate inthe file fps.txt in the Half-Life directory.JOYSTICK AND GAMEPAD CONFIGURATIONEnable use of joysticks or gamepads by checking the joystick box in theConfiguration/Controls/Advanced controls menu. Joystick and gamepad buttons canthen be configured through the Configuration/Controls menu.Valve thanks James Barnes at First-Person Gaming, Inc. for permission to use hisexcellent documentation on joystick support. Information on their products areavailable on the Internet at supports standard joysticks, digital joysticks and advancedcontrollers like the FPgaming Assassin 3D, the Logitech WingMan Warrior and theSpaceTec IMC SpaceOrb.To enable Half-Life joystick support, verify that your joystick or gamecontroller is selected in the Joystick control panel applet and has beencalibrated and tested, then launch Half-Life. Check the joystick box in theConfiguration/Controls/Advanced controls menu of Half-Life.For advanced controllers, you will also need to have a configuration file calledjoystick.cfg. Typically this configuration file should be obtained from yourgame controller company. However you can create your own and place this file inthe Valve subdirectory of your Half-Life directory. Half-Life willautomatically execute this configuration file each time you start the game.The configuration files for common game controllers are included below.Half-Life Joystick functionality1. Proportional movement (the farther you move the stick, the faster you move)2. Support for up to 32 buttons (JOY1-JOY4 and AUX5-AUX32)3. Sensitivity setting for each control (allows tuning and inverting the controldirection)4. Dead-zone setting for each control5. Support for all 6 axes (X, Y, Z, R, U, V)6. Mapping of any axis to any control (Forward, Look, Side, Turn)7. Support for absolute controls (like joysticks) and relative controls (liketrackballs and spinners)The default joystick setting is for joystick left/right movement to controlturning and for joystick forward/backward movement to control movingforward/backward. To control strafing, assign the strafe modifier to one ofyour joystick buttons (via the Configuration/Controls menu). To controljoystick looking, assign the Joystick look modifier to one of your joystickbuttons (also via the Configuration/Controls menu).Reverse mouse in the Configuration/Controls/Advanced controls menu also
  6. 6. changes the direction the joystick has to move when looking up and down.The following variables can be set in your joystick.cfg.These variables control your sensitivity settings:Command Name Command Action Default NOTES:Variable: JoyforwardsensitivityFunction: Controls the ramp-up speed or how much joystick movement is requiredfor moving "full speed" forward and backwardDefault: -1.0Comments: If your joystick is not as fast as you think it should be try asetting of -1.5, you will reach full speed with only half of the movement.Variable: JoysidesensitivityFunction: Controls the ramp-up speed or how much joystick movement is requiredfor moving "full speed" side to sideDefault: 1.0Comments: If your joystick is not as fast as you think it should be try asetting of 1.5, you will reach full speed with only half of the movement.Variable: JoypitchsensitivityFunction: Controls the speed or ratio used when you look up and down using theAssassin 3DDefault: -0.25Comments: This setting will allow you to look Up and Down at a 45 degree anglewithout repositioning your hand.Variable: JoyyawsensitivityFunction: Controls the speed that or ratio used when you look left to rightusing the Assassin 3DDefault: -0.5Comments: This setting will allow you to look left and right at a 90 degreeangle without repositioning your hand.You can set the sensitivity settings to negative numbers. This inverts thedirection of movement for the control. The default sensitivity settings are 1(or -1).These variables control your threshold settings:Command Name Command Action Default NOTES:Variable: JoyforwardthresholdFunction: Controls the dead-zone for moving forward and backwardDefault: 0.15Comments: If you have problems with your character moving forward or back whentrying to stop or strafe, increase this number to .20Variable: JoysidethresholdFunction: Controls the dead-zone for moving side to sideDefault: 0.15Comments: If you have problems with your character moving left or right whentrying to stop or walk a ledge, increase this number to .20Variable: JoypitchthresholdFunction: Controls the dead-zone for looking up and downDefault: 0.15Variable: JoyyawthresholdFunction: Controls the dead-zone for looking left and rightDefault: 0.15The threshold settings allow you to control your dead-zone (or no-movementzone). The default threshold settings are .15 (meaning 15% of the full-range).The range of the threshold settings is from 0 to 1. Troublesome analogjoysticks may need a larger number (like .2). Premium joysticks can use a
  7. 7. smaller number (like .1).If your joystick has a POV hat, the buttons are mapped to AUX29-AUX32. So, youget 8 buttons with the Logitech WingMan Extreme, 12 buttons with the MicrosoftSideWinder 3D Pro, etc.These six variables control axis mapping:Command Name Command Action Default NOTES:Variable: JoyadvaxisxFunction: Controls mapping of DirectInput axis X (typically joystick left andright)Default: 3Comments: Allows the joystick to turn.Variable: JoyadvaxisyFunction: Controls mapping of DirectInput axis Y (typically joystick forwardand backward)Default: 1Comments: Allows the joystick to move forward and backward.Variable: JoyadvaxiszFunction: Controls mapping of DirectInput axis Z (typically joystick throttle)Default: 0Comments: Not used.Variable: JoyadvaxisrFunction: Controls mapping of DirectInput axis R (typically joystick rudder)Default: 0Comments: Not used.Variable: JoyadvaxisuFunction: Controls mapping of DirectInput axis U (custom axis - Assassin 3Dtrackball left and right, WingMan Warrior SpinControl and SpaceOrb roll)Default: 20Comments: Sets the Assassin 3D to relative turning left and right. (Not selfcentering)Variable: JoyadvaxisvFunction: Controls mapping of DirectInput axis V (custom axis - Assassin 3Dtrackball forward and backward and SpaceOrb yaw)Default: 18Comments: Sets the Assassin 3D to relative free-look up and down. (Not selfcentering)Each joyadvaxis variable can be set to the following controls: 0 = Axis not used 1 = Axis is for forward and backward movement 2 = Axis is for looking up and down (pitch) 3 = Axis is for side to side movement 4 = Axis is for turning left and right (yaw)Additionally, each axis can be designated as an absolute axis (like a joystick)or a relative axis (like the FPgaming trackball or the WingMan WarriorSpinControl). Absolute axes are defined as having a stopping position whereasrelative axes dont have a stopping position and just go around and around. Todesignate an axis as a relative axis, add 16 to the above control number. Forexample, to set the Assassin 3Ds axis U to be looking left and right, typejoyadvaxisu 20. As another example, to make your rudder pedals controlturning left and right, type joyadvaxisr 4. Its a bit complicated, but onlyneeds to be done once.The advanced axes variables will not have any effect until joyadvanced is set to1.0. Additionally, any changes to the axes will not take effect until the
  8. 8. joyadvancedupdate command is executed. So, the procedure for creating anadvanced mapping is:1. Set joyadvanced 12. Make any desired mapping changes3. Make any desired sensitivity changes4. Make any desired threshold changes5. Call joyadvancedupdateHere is the configuration file for the FPgaming Assassin 3D:// Revision 1.0 -- refer to for updatesjoyname "FPgaming Assassin 3D"joyadvanced 1joyadvaxisx 3joyadvaxisy 1joyadvaxisz 0joyadvaxisr 0joyadvaxisu 20joyadvaxisv 18joyforwardsensitivity -1.0joysidesensitivity 1.0joypitchsensitivity -0.25joyyawsensitivity -0.5joyforwardthreshold 0.15joysidethreshold 0.15joyyawthreshold 0.0joypitchthreshold 0.0+mlookjoyadvancedupdateHere is a configuration file for the Logitech WingMan Warrior:// Revision 0.1 -- refer to for updatesjoyname "Logitech WingMan Warrior"joyadvanced 1.0joywwhack1 1.0joywwhack2 1.0joyadvaxisx 3joyadvaxisy 1joyadvaxisz 0joyadvaxisr 0joyadvaxisu 20joyadvaxisv 0joyforwardsensitivity -1.0joysidesensitivity 1.0joypitchsensitivity 0.0joyyawsensitivity -0.6joyforwardthreshold 0.15joysidethreshold 0.15joypitchthreshold 0.0joyyawthreshold 0.0joyadvancedupdateHere is a config file for the SpaceTec IMC SpaceOrb:// Revision 0.1 -- refer to for updatesjoyname "SpaceTec IMC SpaceOrb"joyadvanced 1.0joyadvaxisx 3joyadvaxisy 1joyadvaxisz 0joyadvaxisr 2joyadvaxisu 0joyadvaxisv 4joyforwardsensitivity -1.0joysidesensitivity 1.0
  9. 9. joypitchsensitivity -0.5joyyawsensitivity 1joyforwardthreshold 0.1joysidethreshold 0.1joypitchthreshold 0.1joyyawthreshold 0.1+mlookjoyadvancedupdateHere is a config file for making your joystick operate looking around andstrafing, your rudder pedals control turning left and right and throttle controlmoving forward and backward:joyname "Joystick, Rudder & Throttle"joyadvanced 1.0joyadvaxisx 3joyadvaxisy 2joyadvaxisz 1joyadvaxisr 4joyadvaxisu 0joyadvaxisv 0joyforwardsensitivity -1.0joysidesensitivity -1.0joypitchsensitivity 1.0joyyawsensitivity -1.0joyforwardthreshold 0.15joysidethreshold 0.15joyyawthreshold 0.15joypitchthreshold 0.15joyadvancedupdateTwo additional values you can set specifically for the Wingman Warrior:There are two variables which enable special response curves tuned for theLogitech Wingman Warrior joystick. "joywwhack1" fixes a centering problem."joywwhack2" fixes an "out of control" spin problem when using the joystick toturn or look left/right. See the Wingman Warrior configuration above for anexample of how to use these in your joystick.cfg.CONSOLE COMMANDS AND CONTROLSFor a complete listing of Half-Lifes console commands, visit PLAYStarting a teamplay game:- Listen server: Start Half-Life. Select the options Multiplayer->Lan Game->Create Game->Advanced Options and select the Team Play check box. Hit Donethen Start Game.- Dedicated server: in the valve/autoexec.cfg add the line: mp_teamplay 1 thenwhenever you start the server it will be in teamplay mode.Joining a teamplay game:In the server browser, you can see teamplay games are called "HL Teamplay".Select one of these and hit Join GamePlaying a teamplay game:Holding down the TAB key will show you the teams. Teams are assignedaccording to the player model you are using. To change teams,hit ESCAPE to go back to the launcher, then select the Customize option andchange your model to the team you wish to be on.CREATE A CUSTOM DECALMaking a custom decal is a simple process. All you need is an image, and apaint program capable of simple palette manipulation and image scaling. PaintShop Pro is ideal, and is available as shareware from Thesteps for creating a decal are: 1. Paint or scan an image. Make it 64 by 64pixels in size, either by painting the image to that size, or by scaling your
  10. 10. scanned image (or larger painted image.) ). Painting in black and white isrecommended, because the final decal will be displayed as one color only. Youcan choose the color of your decal and you can change that color at any timebetween games using the game interface. Save your source decal as a black andwhite image, however.2. Use your paint program to make the image a "grayscale" image: that is, thepalette (the colors that the image uses) should be a ramp from white to black.If you are painting the image yourself using Paint Shop Pro, Photoshop, or somesimilar program, you can specify that you want the image to be grayscale beforeyou start. With the palette going from black to white, any white in the imagewill be totally opaque, and any black in the image will be totally transparent(invisible). Any gray in the image will be translucent: very translucent if itis near-black, and close to opaque if it is near white. Some applications willramp the palette from black to white when you select "grayscale." That is, ifyou look at the color palette, the first color (usually the upper left-handcorner color) will be black, and the last color (usually the lower right-handcorner color) will be white. In this case, you want to invert your image, suchthat the black portions of your image are the parts that will be opaque, and thewhite portions are the parts that will be transparent. Be sure you check whatthe palette looks like after you save your file, and adjust it if necessary.Think of it this way: if your decal looks like a chalk drawing on a blackboard,you want the first color in your palette to be black (which will come through ascompletely transparent), ramping to the last color which is white (which willcome through as opaque). If your drawing looks like a pen drawing on whitepaper, the first color should be white, ramping to the last color which shouldbe black.3. Save this image in your half-lifelogos directory as a Windows bitmap (.bmp)file, and it will automatically show up in the list of decals you see in thelauncher interface. There you can choose the decals color. Changing the colorof your decal during a game will not take effect for that game. Only after yourestart your game will the new color appear.If you would like to view pre-made decals, several are shipped with Half-Lifeand can be found in the Half-Lifelogos directory. These will give you a goodidea about the file format and appearance of a decal, before it appears in thegame.IV. 3D HARDWARE ISSUESHalf-Life has the ability to use both OpenGL and Direct3D. Many cards withsupport for 3D acceleration will provide both OpenGL and Direct3D drivers.Which one is better depends upon the quality and performance of the driversthemselves, and will vary from card to card.The latest release of DirectX, version 6.0, is included on the Half-Life CD. Itshould be automatically installed as part of the Half-Life installation process.If you need to reinstall at a later time, open the DirectX folder on your Half-Life installation CD and run dxsetup.exe.In general, make sure you have the latest versions of the device drivers foryour display hardware. Most graphics card vendors make them freely available onthe Internet, and a collection of links to sites of many popular cards isinstalled on your hard drive along with Half-Life. The default location forthis file is: C:SIERRAHalf-LifemediaDrvPagedefault.htmVideo configuration is set in the ConfigurationVideoVideo modes menu in Half-Life.The following section explains the known driver and compatibility issues forspecific chipsets at the time of Half-Lifes shipping. If you have any
  11. 11. questions about which chipset is incorporated in your graphics card, consult thedocumentation that accompanied your card, or contact the card manufacturer.3DFX Banshee, Voodoo 1, Voodoo 2, Voodoo 2 SLIGet the latest drivers from your card manufacturer or get the latest driversdirectly from the 3DFX site. Half-Life ships with the current, tested GL mini-driver. Make sure that you have Glide version 2.54 or above. Half-Life does notsupport Direct3D on Voodoo cards.The Voodoo 2 running in SLI mode on Windows/NT is prone to crashing. Thesolution to this instability is to either get an updated driver from 3DFX,disable SLI mode, or run under Windows 95/98.3DFX RushWith the current drivers, Half-Life supports the Voodoo rush in software modeonly. Check with 3DFX for an updated driver that offers support for Half-LifeNVIDIA Riva 128You must have Windows 95 OSR 2 or later, Windows 98 or Windows NT. As ofshipping, Half-Life Riva 128 OpenGL support requires the latest reference driverfrom NVIDIA. Get this driver off of their site, Direct3Dsupport is currently unavailable. Contact NVIDIA for a Direct3D driver thatsupports Half-Life.NVIDIA TNTHalf-Life supports the TNT in software, OpenGL and Direct3D modes. Get thelatest driver off of NVIDIAs site.Matrox G200Half-Life supports the G200 in software and Direct3D. Get the latest driver fromMatroxs site, Matrox will also be providing a GL mini-driverthat will support OpenGL in Half-Life. Check with Matrox for details.S3 VirgeHalf-Life supports the Virge in software mode only.S3 SavageHalf-Life support the Savage in software and Direct3D. You can get the latestdrivers from S3s site, S3 will also be providing a GL driver thatwill support Half-Life. Check with S3 for details.General Issues:Missing Decals (i.e. Bullet holes)Half-Life uses a feature of OpenGL and Direct3D that some video card drivers donot support correctly. To over ride the default settings for this feature, putthis line in your opengl.cfg or d3d.cfg file: gl_polyoffset 0.1If this doesnt work, try -0.1, 1 or 20. This tells the driver how far to offsetthe decal from the surface of the polygon that the decal is being applied to.Direct3D or OpenGL are running very slowOn some cards that dont fully support Direct3D or OpenGL, Half-Life will fallback to a software emulation mode. These modes are very slow. If your Direct3Dsupport is slow, try selecting OpenGL, and vice versa. If neither work, change
  12. 12. your settings to use Half-Lifes software video modes instead and the speed willimprove.Direct3D Input seems lagged.If your input seems to lag behind the visual display on occasion, add this lineto your d3d.cfg file: gl_d3dflip 1Parts of the screen are flashing (in Direct3D or OpenGL)Some older, non-3DFX cards have a problem with clearing the z buffer and thiscan cause parts of the screen to flash. If you are seeing this, put this line inyour opengl.cfg or d3d.cfg file: gl_ztrick 0Network instabilityIf you have a connection to the Internet that is unstable, or prone to packetloss, try typing cl_nodelta 1 at the console (bring down the console with the~ key). This will improve your overall network stability, but will sacrificeyour overall latency.COMMON QUESTIONSWhat can I do if the game is too dark?.Some monitors are darker than others, but Half-Life provides controls to correctthis problem. You will need to adjust the Gamma and Glare Reduction settings inthe ConfigurationVideoVideo options menu in Half-Life. These are used toadjust for different kinds of monitors and room brightness. Adjust the twosliders so that the Soldiers camouflage pattern is dark but visible. If thisstill doesnt work, you then may need to adjust the actual brightness andcontrast of your monitor. This is usually done by adjusting buttons or knobs onthe front of your monitor, but all monitors are a bit different so you may wantto look through your monitors documentation to be sure. Some places in the gameare intentionally dark, and youll need to use your flashlight, but you shouldbe able to see everything without difficulty in the opening train ride andthroughout the first part of the game. Some graphics cards also have supportfor controlling how bright the display is. If your cards device driversupports this, you can find it by going to the Windows control panel, andselecting the Display applet.What can I do if the game looks washed out?The most likely cause is that your monitor is slightly brighter than average andthe default game settings are for a darker monitor. You will need to adjust theGamma and Glare Reduction settings in the ConfigurationVideoVideo options menuin Half-Life. These are used to adjust for different kinds of monitors and roombrightness. Adjust the two sliders so that the Soldiers camouflage pattern isdark but visible. If this still doesnt work, you then may need to adjust theactual brightness and contrast of your monitor. This is usually done byadjusting buttons or knobs on the front of your monitor, but all monitors are abit different so you may want to look through your monitors documentation to besure. The most common problem, especially on new computers, is that "black"isnt showing up as black, but more of a dark gray. Turn the Contrast downuntil the border around the edges of the picture are totally black, then slowlyturn it back up until it just before it starts getting visibly lighter. You mayneed to adjust your monitors Brightness back up after you do this. . Somegraphics cards also have support for controlling how bright the display is. Ifyour cards device driver supports this, you can find it by going to the Windowscontrol panel, and selecting the Display applet.V.CONTACTING SIERRA=======================A) Customer Service, Support, and Sales
  13. 13. B) Technical SupportC) Legal InformationA) Customer Service, Support, and Sales----------------------------------United StatesU.S.A. Sales Phone: (800) 757-7707Hours: 24 hours a day, 7 days a weekInternational Sales: (425) 746-5771Hours: Monday-Friday 8 AM to 4 PM PSTFAX: (916) 939-1010Sierra DirectP O Box 629001El Dorado Hills, CA 95762-9972Email: KingdomVivendi Universal Interactive Publishing UK Ltd.Main: (0118) 920-9111Monday-Friday, 9:00 a.m. - 5:00 p.m.Fax: (0118) 987-5603Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.:Returns."2 Beacontree Plaza,Gillette Way,Reading, BerkshireRG2 0BS United KingdomFranceVivendi Universal Interactive Publishing France32, Av de lEuropeBât Energy 1 (2e étage)78 140 VELIZY-VillacoubalyFranceTéléphone: 01-30-67-90-50Lundi au Jeudi de 10h à 19hVendredi de 10h à 18hFax: 01-30-67-90-65GermanyVivendi Universal Interactive Publishing Deutschland Gmbh.Tel: (0) 6103-99-40-40Montag bis Freitag von 10h - 19UhrFax: (0) 6103-99-40-35Paul-Ehrlich-Straße l63225 LangenDeutschland
  14. 14. On-Line SalesCompuServe United Kingdom:GO UKSIERRACompuServe France: GO FRSIERRAInternet USA: http://www.sierra.comInternet United Kingdom: France: http://www.sierra.frInternet Germany: http://www.sierra.deDisk and or Manual Replacement:Product Returns*:Vivendi Universal Interactive Publishing InternationalSierra On-Line Returns4247 S. Minnewawa Ave.Fresno, CA 93725Vivendi Universal Interactive Publishing InternationalSierra On-Line CD/Doco Replacement4247 S. Minnewawa Ave.Fresno, CA 93725NOTE: To replace your cd(s) please send only the damaged cd and copy of yourdated Receipt, if less then 90 days. After 90 days please include a $10.00handling fee along with the cd(s). For Documentation replacement, pleaseinclude a $5.00 handling fee and a photocopy ONLY of either your disk or cd.Payment should be made at the time of your request. Sorry, no credit cards.* Returns to this address valid in North America only.B) TECHNICAL SUPPORT-------------------------North AmericaSierra On-Line offers a 24-hour automated technical support line with recordedanswers to the most frequently asked technical questions. To access thisservice, call (425) 644-4343, and follow the recorded instructions to find yourspecific topic and resolve the issue. If this fails to solve your problem, youmay still write, or fax us with your questions, or contact us via our Web site.Sierra On-LineTechnical Support4247 South Minnewawa AvenueFresno, CA 93725Main: (425) 644-4343Monday-Friday 8:00 a.m. - 5:00 p.m. PSTFax: (310) 258-0755http://www.sierra.comsupport@sierra.comUnited KingdomVivendi Universal Interactive Publishing UK Ltd. offers a 24-hour AutomatedTechnical Support line with recorded answers to the most frequently askedtechnical questions. To access this service, call (0118) 920-9111, and followthe recorded instructions to find your specific topic and resolve the issue. Ifthis fails to solve your problem, you may still write, or fax us with yourquestions or contact us via our Internet or CompuServe sites.
  15. 15. Vivendi Universal Interactive Publishing UK Ltd.2 Beacontree Plaza,Gillette Way,Reading, BerkshireRG2 0BS United KingdomMain: (0118) 920-9111Monday-Friday, 9:00 a.m. - 5:00 p.m.Fax: (0118) 987-5603 Universal Interactive Publishing France32, Av de lEuropeBât Energy 1 (2e étage)78 140 VELIZY-VillacoublayFranceTéléphone: 01-30-67-90-50Lundi au Jeudi de 10h à 19hVendredi de 10h à 18hFax: 01 30 67 90 65http://www.sierra.frGermanyVivendi Universal Interactive Publishing Deutschland Gmbh.Technischer KundendienstPaul-Ehrlich-Straße la63225 LangenDeutschlandTel: (0) 6103-99-40-40Montag bis Freitag von 10 - 19UhrFax: (0) 6103-99-40-35Mailbox: (0) 6103-99-40-35http://www.sierra.deSpainVivendi Universal Interactive Publishing EspañaNUESTRA SEÑORA DE VALVERDE Nº 2328034 MADRIDSpainTech Support Teléfono: 91 735 24 37Soporte técnico de lunes a Viernesde 09:30 a 15:00 y de 16:00 a 18:30www.havasinteractive.esSoporte Tecnico: soporte@havasinteractive.esComercial: comercial@havasinteractive.esItalyVivendi Universal Interactive Publishing Italia spaContattare il vostro distributore.
  16. 16. C) Sierra Warranty & Legal Information-----------------------------------Sierras end user license agreement, limited warranty and return policy is setforth in the EULA.txt, found on the CD, and is also available during the installof the product.Copyright (2002 Valve LLC.)Half-Life Uses Miles Sound System. Copyright © 1991-2001 by RAD Game Tools, Inc.