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GET YOUR WORK DONE BY                              There are three major key issues in ben...
GET YOUR WORK DONE BY                            call center operation. The third essentia...
GET YOUR WORK DONE BY                                2. Benefits limitations    3. Co-pay ...
GET YOUR WORK DONE BY                                                             Referenc...
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Essay assignment benefits administration issues -


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Essay assignment benefits administration issues -

  1. 1. GET YOUR WORK DONE BY There are three major key issues in benefits administration: communication about the benefits program, claims processing, and cost containment. Discuss each of them. Also state which is the most critical and why? Benefits administration: rs Employees benefits are basically the part of the total compensation package, other than pay pe for time worked, provided to employees in whole or in part by employer payments, e.g. life insurance, pension, workers’ compensation, vacation. The administration of these benefits has a significant importance in these compensation plans. Benefit administrators do more Pa than plan what benefits to offer and to whom. They must take care of the benefit package that is in effect. This administrative task consists of communication about the benefits program, claims processing, and cost containment. We are going to discuss all of them one by one. de Communication about benefits programs: ra Communication is required to reduce the complexity of the benefits programs and putting resources to explain it to the employees. Whenever you need to communicate the benefits programme to the employees and stockholders you have to keep in mind that there are threepG major elements of effective communication. Whenever company is going to launch a benefit program, it must spell out its benefit objectives and ensure communication achieve the objectives. The second element that the company should seek for the communication is appropriate medium of communications. More effective medium will resultant into the hugeTo success for the benefit program. Here a factor is required that the message should match with the medium applied. The possible medium for the organisation are: – Use of intranet – an internal organizational online Web through which all forms of communication within the organization can be streamlined – Streamlined call center operation The all the possible methods of communication are Employee handbook, personalized benefit statements, Meetings with employees, Multi-media presentations, Intranet and Streamlined GET YOUR WORK DONE BY
  2. 2. GET YOUR WORK DONE BY call center operation. The third essential element for the communication is the content of communication. These Content of communications package must be complete, clear, and free of complex jargon. More the clear contents more the motivation level can be achieved by the employees. rs Claim Processing: pe Employees ordinarily have to request that benefits be invoked, and it is up to the organization or others, such as insurance companies, to decide if the request is legitimate. Here the company has to determine if the act claimed has occurred, the payment is appropriate to that Pa person. This work can be time-consuming but does not necessarily require highly technical skill to perform. Here is the role and technical knowledge of the processor is very important. The step wise role of processor is as followed: de – Determine whether the act has, in fact, occurred – Determine if the employee is eligible for the benefit – ra Calculate the payment level When counselling employees who have been turned down for a claim and showing them and keep them cool for why they did not qualify requires good interpersonal skills.pG Cost Containment:To It is the process through which a company can best offset the rising costs associated with benefits, while still providing the best benefit package available for their employees. This is the reason why some companies look to immediate, short-term solutions, such as raising deductibles, increasing employee contributions, or terminating some plans for employees such as retirement benefits. There are four major prevalent practices that major companies adopt for the purpose of cost containment which are: 1. Probationary periods GET YOUR WORK DONE BY
  3. 3. GET YOUR WORK DONE BY 2. Benefits limitations 3. Co-pay 4. Administrative cost containment Conclusion: rs The administration of benefits is becoming much more important in organizations; staff pe specialists are assigned to this function. Planning out the program is not the only requirement; control of costs is also becoming a major goal. To maximize the impact of benefit plans, organizations are developing sophisticated communication programs to explain to employees Pa the advantages of their benefits. As all of the above three factors are considered all have their own significant importance. Failure in the single element of the administration of benefits can cause the benefit programs to turn down. As I analyse the whole process critically, I found the communication factor more important than any other elements despite the factor that all de of the other elements have their own significant importance. It is more important because if you fail to communicate a clear, free of complex jargon and easy to understand benefit program, it will be problematic in future. That will cause the failure of the process claiming. ra It will be difficult for both processor and for the claimer that what they are claiming and what will be the possible benefits they can achieve by the program. Similarly that will be problematic in such a way that the employees don’t show interest in the program. So if apG communication of benefit is implemented correctly then the desired objective will be easy to achieve. Employees’ contribution to the program will be high and their motivation and loyalty to the company will boost up their operations as they come to know that their own company is offering them the extra benefits. So the internal mouth of words can increase theTo goodwill, efficiency and the high turnover for a company. Failing to do so can let you down. So keeping in mind all of these benefits and drawbacks show that the communication about the benefits has a critical importance for the benefits administration and for the company progress too. GET YOUR WORK DONE BY
  4. 4. GET YOUR WORK DONE BY References rs Journal: pe Maren, Peter H. (1994). Administering and Communicating a Comprehensive Benefits Program to All Employees on a Large and Diversified Campus: CUPA Journal, v45 n1 p15- 18 Spr Book: Pa George W. B & Scott A. S. (June 16, 2000). Managing human resources: South-Western Educational Publishing; 12th edition de Internet: ra GET YOUR WORK DONE BY