2. Your speakers
2
Tony Price
Director WW IT4IT strategic consulting
HPE SW Services
Craig Alexander
EMEA Lead IT4IT strategic consulting
HPE SW Services
4. Consumer demands are rapidly changing; on-demand
One common ask - better, faster, cheaper and safer
4
Gen Z
2000-present
Children
The first generation never to have
experienced the pre-internet world
Millennials/Gen Y
1980-2000
Early teens to early 30s
Demanding, internet savvy, instant
gratification. The iPad generation
Gen X
1965-79
Early 30s to mid-40s
The ‘focused, keep your heads
down generation”
Baby Boomers
Pre 1965
Late-40s+
Regarded in the West as the “have
it all” postwar generation
5. Business models are changing, and IT services must shift
5
You get what you are given
You get what you want, plus what you
didn’t know you needed
…and of course, must always be better, faster, cheaper and safer
6. Day to day IT operations are evolving
Support multi-model service delivery
Digital IT
Plan Source
OfferManage
New
Style
Traditional IT
Plan
Build
Run
Industrialized IT
Plan Build
DeliverRun
New
Tech
Reality: working smarter across the continuum and in all modes
7. IT can no longer manage all services the same way
Core IT Fluid IT
Greater agility
Business
outcome-centric
New workloads, apps,
and experiences
Shorter cycle times
IT outcome-centric
Conventional
workloads & apps
Longer cycle times
Lower cost
8. Typical look at the business of IT still has silos
Analyze and understand how to support the business by initiative
Velocity / requirements
Process
Tool
Core IT
Cloud
Process
Tool
DevOps
Process
Tool
Security
Process
Tool
Multiple
Suppliers / SIAM
Process
Tool
Mobility
Process
Tool
Context/usecase
12. The Open Group IT4IT™ standard to Run the Business of IT
Technical Standard2011 2012 2013 2014 2015
IT4IT
2.0 Std.
10/2015
RA 2.0
(level 3)
7/2015
RA 1.2
(level 3)
3/2014
RA 0.5
(level 1)
8/2012
Value
Chain
9/2011
RA 1.3
(level 3)
10/2014
RA 1.0
(level 2)
1/2013
• ~5000 downloads
• ~800 organizations
• ~74 countries
• Pocket Guide “Hot Seller”
• ~600 downloads
Original Consortium
IT4IT™ is a trademark of The Open Group
• Shell
• Hewlett-Packard (IT & SW)
• Achmea
• MunichRe
• Accenture
• Pricewaterhouse Coopers
• University of South Florida
• AT&T
IT Operating Model
Describes the structure of IT management
IT Reference Architecture
Prescribes the functional & information architecture
Consumer-centric service model
13. itSMF UK
IT delivers value through a series of activities
Which means there is an IT Value Chain supported by Value Streams
Efficiency
&
AgilityFinance & Assets
Intelligence & Reporting
Resource & Project
Governance, Risk & Compliance
Sourcing & Vendor
ITValueChain
Plan Build Deliver Run
Reference Architecture
Value Streams – Martin
Lean / 6-sigma concepts
Multi-Process Oriented
Customer focused results
Value Chains – Porter
Competitive Analysis
Strategic Concepts
Value Creation
Activity cost to profit margin analysis
14. as in a stream of activities delivering value
IT Value
Chain
Strategy to Portfolio
Drive IT portfolio to
business innovation
Requirement to
Deploy
Build what the business
wants, when it wants it
Request to Fulfill
Catalog, fulfill & manage
service usage
Detect to Correct
Anticipate & resolve
production issues
The IT Value Chain has 4 IT Value Streams
Efficiency
&
AgilityFinance & Assets
Intelligence & Reporting
Resource & Project
Governance, Risk & Compliance
Sourcing & Vendor
ITValueChain
Plan Build Deliver Run
Reference Architecture
15. itSMF UK
General approach to the IT4IT™ Reference Architecture
User is the north star, therefore start with IT use cases
Functional
Model
• High level definition of all functional areas for IT
• Based on customer use case analysis
Lifecycle
Model
• Based on ITIL and service lifecycle and high level grouping of:
Continuous Assessment, Continuous Integration, and
Continuous Delivery – and later into Value Streams
Information
Model
• Identification of key controlling IT artifacts
• Definition of artifact lifecycles according to lifecycle model
Foundation
Integration
• Defines key control points for integration, based on artifact
• Link Information model with lifecycle model Foundational Integration Layer (key control points)
Common Data/Information Model
Common Lifecycle Model
Functional Model
16. IT4IT™ reference Architecture V2.0
16
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
17. The Information Model
– The information model comprises of service lifecycle data objects and their relationships
– Each value stream produces and/ or consumes data that together represents all of the information
required to control the activities that advance a service through its lifecycle
– These are referred to as “Service Lifecycle Data Objects”
17
Data object type Description Symbol
Key Data
Objects
Key data objects describe aspects of “how” services are created, delivered &
consumed; they are essential to managing the service lifecycle. Managing the
end to end service lifecycle & associated measurement, reporting, & traceability
would be virtually impossible without them. The IT4IT Reference Architecture
defines 32 key data objects and most are depicted as black circles
Service models are stand alone subclass of key data objects that describe “what”
IT delivers to its consumers. They represent the attributes of a service at three
levels of abstraction: Conceptual, Logical and Realised. These data objects
referred to as the Service Model Back Bone data objects (or service backbone
data objects in short) & depicted using purple coloured circle in the IT4IT
Reference Architecture diagrams
Key Data
Objects
Auxiliary data objects provide context for the “why, when, where etc ” attributes
and, while they are important to the IT Function, they do not play a vital role in
managing the service lifecycle. The IT4IT Reference Architecture currently
describes eight auxiliary data objects and they are depicted using a grey
coloured circle
18. The Service Model
– Without a clear understanding of both the business and the technology attributes of a service, there is no
way to be certain that the desired outcome can be consistently attained and that most optimal sourcing
strategy will be applied.
– The Service Model construct in the architecture captures, connects and maintains these service lifecycle
attributes as the service progresses through its lifecycle
– The structure that binds the different abstraction levels of the Service Model together is called the “Service
Model Backbone”
– The Service Backbone can also be broken down into Service Components
18
Service
Portfolio
Component
Change
Control
Comp.
Strategy to
Requirement to Deploy Request to Fulfill Detect to Correct
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Service
Release
Desired
Service
Model
Fulfill-
ment
Request
RFC
Service
Design
Component
Fulfillment
Execution
Comp.
Configuration
Management
Component
Release
Composition
Component
Actual
Service
CIs
Service
Release
Blueprint
19. The Functional Model
– Based on real IT scenarios and use cases, the IT4IT Reference Architecture identifies and defines one of
the essential building blocks – functional components- which create or consume data objects and can be
aligned with the appropriate value streams.
– The functional Model is the set off functional components and their relationships
19
Functional
Component type
Primary functional
component
Description Symbol
A primary functional component is depicted
using a blue coloured rectangle and is core to
a specific value stream. This means that the
functional component plays a key role in the
activities of a particular value stream/ Without
this functional component, the integrity of the
data objects and thus the Service Model could
not be maintained consistently & efficiently.
Most IT4IT documentation will use language
such as “functional component is owned by or
is core to a particular value stream” to
represent a primary functional component
20. The Integration Model
– Integration between components in the traditional IT management ecosystem is based on capability and
processes.
– The interfaces needed to accommodate the requirements associated with this approach are largely point
to point between products to enable automation of interdependent workflows.
– Over time, this results in a complex web of connections that is virtually impossible to manage, making
changes to any of the components a daunting task
– The IT4IT reference architecture defines an integration model composed from the following three types of
integrations for simplifying the creation of an IT Management ecosystem using functional components
– Systems of record integrations
– Systems of engagement integrations
– Systems of insight integrations
20
22. So lets look at some practical examples
Exercise
– Your challenge – build a car for FY17 (new model) using standard components
– 2 groups – no conferring
– 10 minutes to do so (questions will only be answered in the first minute)
– You will present your finalised car to the course facilitator who will give feedback to the entire audience
22
23. Exercise Review
– What were your observations?
– Both groups had exactly the same components. So the cars look identical?
– Would it have been easier if the second group had the instructions?
– Architecture diagram similarity
– Did you really understand the business requirements (given you work for the business we expected you
would)
23
24. Next stage of the exercise
– To stay competitive in the Race industry whilst controlling costs we:
– Can no longer make all the car components and we have to buy them in from various sources and assemble them as
a race car
– We need to be constantly in control of all the suppliers to make sure they deliver on time, to quality and collaborate when needed
when interoperability of components is required across suppliers
– We can not accept supplier non performance as this business is so time critical hence we need to be able to switch suppliers with
minimal notice and disruption
– We recognise that our business is racing and not IT. So we will employ an IT company to do real time analytics on all
our race data to ensure we continually improve and win races. This will be sourced via an IT Cloud based solution
– The race industry is highly competitive and we need to keep all our latest development secure and not available to
the competition
– If our success continues we want to compete in multiple types of racing (Formula 1 , Formula E, Rally Cross, Oval
(NASCAR) etc
– We believe our strength is our team
– We believe we can be successful in any of the above
– We do not have the technology for all the above vehicles and hence will have to buy in pre built vehicles
– Would your solutions meet be capable of meeting the above requirements?
24
25. So what have we just seen and
how does it relate to IT ?
25
26. So what have we just seen and how does it relate to IT ?
26
Control of all the
suppliers
SIAM
Building from
Common
Components
Service
Integrator
Our business is
Racing
Cloud
The race
industry is
competitive
Security
Buying in pre
build vehicles
Brokerage
27. Typical look at the business of IT still has silos
Analyze and understand how to support the business by initiative
Velocity / requirements
Process
Tool
Core IT
Cloud
Process
Tool
DevOps
Process
Tool
Security
Process
Tool
Multiple
Suppliers / SIAM
Process
Tool
Mobility
Process
Tool
Context/usecase
28. Looking at IT4IT through the Value Chain lens
One IT4IT or many ?
P
r
o
c
e
s
s
T
o
ol
Core IT
Cloud
P
r
o
c
e
s
s
T
o
ol
DevOps
P
r
o
c
e
s
s
T
o
ol
SIAM
P
r
o
c
e
s
s
T
o
ol
Security
P
r
o
c
e
s
s
T
o
ol
Mobility
P
r
o
c
e
s
s
T
o
ol
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
29. One Lens, One Architecture, Many Perspective
Applying IT4IT
P
r
o
c
e
s
s
T
o
ol
Core IT
Cloud
P
r
o
c
e
s
s
T
o
ol
DevOps
P
r
o
c
e
s
s
T
o
ol
SIAM
P
r
o
c
e
s
s
T
o
ol
Security
P
r
o
c
e
s
s
T
o
ol
Mobility
P
r
o
c
e
s
s
T
o
ol
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
30. Addressing the silos
Apply the Reference Architecture consistently to all areas
Velocity / requirements
Process
Tool
Core IT
Cloud
Process
Tool
DevOps
Process
Tool
Multiple
Suppliers / SIAM
Process
Tool
Security
Process
Tool
Mobility
Process
Tool
Context/usecase
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
Portfolio
Requirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
Policy
Require-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual
Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
31. HPE IT value chain lens changes how you execute
31
Source Offer ManagePlan
Strategy
to Portfolio
Requirement
to Deploy
Request
to Fulfill
Detect
to Correct
I want to decide between
build, buy or broker to
deliver services
I want to aggregate
services from suppliers
into my catalog
I want to provide a service
marketplace and track
usage
I want to manage
suppliers to deliver rapid
& effective resolution
Service
integrator
I want to maximize
efficiency across my
service portfolio
I want to prepare patches
for updates to my running
services
I want automatic request
fulfilment and offer pay-
on-use pricing
I want to predict events
and automatically
remediate incidents
Service
supplier
I want to build a new
service or enhance an
existing one
I want to incrementally
build and release new
features
I want to publish my
enhanced services in a
service marketplace
I want to quickly identify
and fix problems and
defects
Service
broker
33. Taking away pain…just happens to be IT4IT – Global Finance
True
Business
Pain
identified
Use Cases
associated
with pain
Potential
value
identified
Agile
approach
Regular
value
delivered
IT
reputation
improved
Business
Pain
removed
IT4IT was almost incidental
The focus was on removing pain
Regular delivery of value keeps stakeholders engaged
Business
Operation
Disruption
34. IT4IT as the end goal (Global FMCG example)
Fantastic
Architecture
Superb road
maps
Happy
Architects
IT not
delivering
the value
Unhappy
business
IT4IT viewed as the end goal rather than supporting the end goal
IT4IT evangelist
Without adoption value will not be realised
No mention of Value
35. Focusing on Value Stream optimisation – Global Hi Tech
Electronics
Tools deep
dive
Identified
broken
value
streams
Increment
Improve
Optimise
Value
Streams
18 Month
Road
Map
Reduced
waste
IT4IT value stream optimisation key
Over Optimisation leads to systemic waste
Identifying the missing basics
Optimized
Tools
36. Factor of 11,000 reduction of
security events
Arcsight ESM with D2C
Talk this language – Business and IT Execs listen !
50% faster release of
applications
Continuous Release & Deployment with R2D
30% business continuity
improvement
Closed Loop Incident Management with D2C
$1,000,000+ saving on
business efficiency
Self Service Automated Request Fulfilment with R2F
Detect root cause:
36h*5FTE ½h*1FTE
Operations Analytics with D2C
45% Support Cost reduction
Retirement of legacy applications aligned to new
strategic delivery with S2P
Increase speed of fulfilment by
20% resulting in 5% increase in
CSAT
Automation of fulfilment Process with R2F
itSMF UK
38. Recommendations (continued)
Value Stream optimisation
Remember over optimisation leads
to systemic waste
Formal IT4IT education is valuable
We do not need to train the world in
IT4IT
At last we have a reference
architecture for running the business
of IT
But keep it in context …. Its not the
law…. Its not religion
Start to have conversations with
your vendors about IT4IT
Remember the standard was only
released in October 2015
Start thinking value and avoid pure
IT Technical “speak”
The business will always listen
when you talk value
Think Big Start Small
39. Useful links
39
The Open Group IT4IT™ forum
http://www.opengroup.org/IT4IT
The Open Group IT4IT™ Collaboration
Site
http://www.it4it.com
IT4IT™ The New Reference
Architecture for Managing the
Business of IT – Webinar (recorded)
https://www2.opengroup.org/ogsys/catalog/D139
The IT4IT™ pocket Guide
http://www.vanharen.net/9789401800303/The_IT4IT%
E2%84%A2_Reference_Architecture,_Version_2.0_%
E2%80%93__A_Pocket_Guide_(english_version)?es_
p=855690
The Open Group
IT4IT Consulting Services
http://www8.hp.com/uk/en/software-solutions/it4it-
value-chain/services.html
IT4IT eBook
http://h20195.www2.hp.com/V2/GetDocument.aspx?d
ocname=4AA5-8970ENW
Live Network (for Hewlett Packard
Enterprise Software License holders) –
full product mapping to IT4IT
https://hpln.hpe.com/
Hewlett Packard Enterprise