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Tonia Resume Clerical 3-2-15 (1)

  1. 1. Tonia J. Krahenbuhl Milwaukee, WI (414)499-5774 __________________________________________________________________________________________________ Objective: Seeking an office position that will allow me to use my clerical skills and diverse business knowledge from working in many different settings with a variety of clients coming from a wide range of economic and cultural backgrounds. Education: Business Management Associates Degree MATC Milwaukee, WI 2015 Business Management Technical Diploma MATC Milwaukee, WI 2014 Work History: American Indian Chamber of Commerce Administrative Assistant Professional Intern Milwaukee, WI December 2014- March 2014 • Reviewed multiple bank accounts to verify receipts and expenditures for auditing purposes. • Organized filing system focusing on membership and loan client data. • Used Quickbooks, Microsoft Publisher, and Excel. • Worked in collaborative environment where good teamwork was essential for success. Gerald L. Ignace Indian Health Center Administrative Assistant/Medical Receptionist Milwaukee, WI April 2014- Present • Organize and participate in cultural sensitivity education workshops for healthcare workers. • Update employee files checking that all paperwork was up-to-date for upcoming audit • Verify expenses spent on account report each quarter • Answer and transfer incoming calls, verified insurance, and assisted in phone triage. • Completed HIPPA and CPR workshops. Spotted Eagle, Inc. Administrative Assistant Milwaukee, WI June 2013- Oct. 2014 • Scheduled client appointments, completed e-mail correspondences with clients and staff, and helped clients use facility and fill out intake paperwork. • Assisted with grant writing process by organizing information and timeline. • Referred clients to community resources. Milwaukee Area Technical Assistant Administrative Assistant for PACE Milwaukee, WI Sept. 2012- Nov. 2013 • Organized and directed student workshops for various community and educational programs. • Attended various meetings weekly and recorded minutes. • Advised students on academic planning and on obtaining available resources. • Handled sensitive information recording and relayed it through the proper channels. Community Involvement Indian Council of Elderly Volunteer 2014- Present Native American Student Movement Vice-President/Member 2013- Present Indian Summer- Education Day Volunteer Summer 2013
  2. 2. References Available Upon Request References: Greg Johns Supervisor (414)378-0428 9 years Candice Zielinski Mentor (414)297-8359 4 years Carrie McGee Director (262)375-1110 4 years