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Freelance, But Not Helpless: Deal With Non-Paying Clients

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You may come across the occasional client who either pays you late or who won’t pay at all. In those situations, it is important to know how you should proceed with demanding payment for your services.

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Freelance, But Not Helpless: Deal With Non-Paying Clients

  1. 1. FREELANCE, BUT NOT HELPLESS: DEAL WITH NON-PAYING CLIENTS
  2. 2. SOME CLIENTS EITHER PAY YOU LATE OR WON’T PAY YOU AT ALL…
  3. 3. BEFORE ASSUMING YOUR CLIENT IS NOT GOING TO PAY, THINK ABOUT POSSIBLE LEGITIMATE REASONS FOR THE DELAY
  4. 4. LEGITIMATE REASON #1 UNHAPPY CLIENT The client was unhappy with the translation that you provided
  5. 5. SOLUTION Put further work into the translation Offer a reduced fee for the work Negotiate the next steps:
  6. 6. Some clients may forget to pay their bills LEGITIMATE REASON #2 FORGETFUL CLIENT…
  7. 7. You may still wish to work with him on future jobs, so think about that when deciding on the tone you intend to take. SOLUTION
  8. 8. TAKE THESE OK, HE ISN'T GOING TO PAY 5STEPS
  9. 9. FOLLOW YOUR USUAL PROCESSES FOR CHASING PAYMENT #1
  10. 10. In some countries, you can charge interest to the client after a certain period of non-payment has elapsed. CHARGE INTEREST #2
  11. 11. LEGAL ADVICE SERVICES Many countries also offer legal advice services to individuals and small businesses that are having trouble with non-paying clients. #3
  12. 12. TEMPLATE LETTERS You may find template letters that you can send to the non-payer in order to warn them of the legal consequences of non-payment. #4
  13. 13. PURSUE LEGAL ACTION This can be a time-consuming and costly process, so consider it carefully. Is it worth the time it will take you to follow the legal process? #5
  14. 14. ALTERNATIVE APPROACH USING SOCIAL MEDIA
  15. 15. Signe Rixen, Professional translator It can at times prove very efficient to post a note on their LinkedIn profile or profile in other social media. Companies are usually not very keen on having publicity suggesting that they are bad payers or not serious.
  16. 16. TIPS TO AVOID NON-PAYING CLIENTS IN THE FIRST PLACE Ask for an upfront payment for all new clients. Ensure that you have a signed agreement in place
  17. 17. READ THE FULL ARTICLE ON TOMEDES TRANSLATORS HUB

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