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The article which is named “The Innovative Technique at Thomson” aims to explain how the employee engagement affects an organisation by providing the customer satisfaction. And it gives a survey example, which is named as “Vaarta”, for measuring and understanding the employee’s satisfactions, attitudes, motivations and opinions. It’s been claimed that especially in current economic recession all over the world the engagement of employees has become the most important issue for an organisation whether it is national or multinational.
The article which is named “International Human Resource Management: A new challenge” aims to explain how the medium size international organizations, which is trying to expand their trading activities, can fit the human resource management to the values and norms of different cultures. The author claims that generally international human resource management and expatriate management have being confused.