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Design Principles for Effective Knowledge Transfer (PPT)

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Most web applications teach something or want a viewer to remember something. Effective knowledge transfer principles can be used in web design to improve retention and performance.

This presentation is from the 2009 WebVisions conference in Portland, OR.

Published in: Education, Technology
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Design Principles for Effective Knowledge Transfer (PPT)

  1. 1. Copyright Maverick Institute, LLC May not be used without permission Design for Effective Knowledge Transfer Don't Repeat the Same 'Ol Same 'Ol
  2. 2. Copyright Maverick Institute, LLC May not be used without permission Innovative Training and Learning www.maverickinstitute.com
  3. 3. Father Guido Sarducci’s ‘5 Minute University’ Copyright Maverick Institute, LLC May not be used without permission
  4. 4. Copyright Maverick Institute, LLC May not be used without permission
  5. 5. It’s not how much you present; it’s how much they remember. it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission Knowledge Transfer?
  6. 6. Typical Classroom Retention Copyright Maverick Institute, LLC May not be used without permission Source: Research Institute of America 15%
  7. 7. Copyright Maverick Institute, LLC May not be used without permission 78% UW Center for Workforce Development study
  8. 8. Copyright Maverick Institute, LLC May not be used without permission ‘ Organic Learning ’ Model Expert
  9. 9. Copyright Maverick Institute, LLC May not be used without permission Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Effective Knowledge Transfer (KT) Receptivity Content Locking It In
  10. 10. Copyright Maverick Institute, LLC May not be used without permission Learn like the wind. Compelling. Timely. Personalized.
  11. 11. Copyright Maverick Institute, LLC May not be used without permission Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Effective Knowledge Transfer (KT) Receptivity Content Locking It In
  12. 12. The Bucket and the Ocean…
  13. 13. The Bucket and the Ocean…
  14. 14. If you must err... Copyright Maverick Institute, LLC May not be used without permission Receptivity Content Mastery
  15. 15. Copyright Maverick Institute, LLC May not be used without permission Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Effective Knowledge Transfer (KT) Receptivity Content Locking It In
  16. 16. Learning Style Matters…A LOT!
  17. 17. But here’s the key point…ready?
  18. 18. You Teach Others the Way that You Like to Learn
  19. 19. Let’s take a poll…..
  20. 20. “Would you like to first …” <ul><li>“ See (watch) it done?” </li></ul><ul><li>“ Read about how to do it?” </li></ul><ul><li> “ Talk (hear) about how to do it?” </li></ul><ul><li>“Just try to Do it yourself?” </li></ul>
  21. 21. of 90 90% of people DO NOT ‘ read’ first.
  22. 22. People S witch Learning Styles
  23. 23. <ul><li>Like this… </li></ul><ul><li>“ I’d like to see you do it first.”  See </li></ul><ul><li>“ Let me ask you something.”  Talk </li></ul><ul><li>“ Can I try it now?”  Do </li></ul><ul><li>“ Is there a manual for this?”  Read </li></ul><ul><li>Or this… </li></ul><ul><li>“ Let me give it a try .”  Do </li></ul><ul><li>“ Is there a procedure I can see ?”  Read </li></ul><ul><li>“ It’s not working. What’s wrong?”  Talk </li></ul><ul><li>“ Let me watch you do it.”  See </li></ul>
  24. 24. Why such poor retention? Copyright Maverick Institute, LLC May not be used without permission Source: Research Institute of America 15% Receptivity Content Locking It In
  25. 25. New Seasons Market Receptivity Content Locking It In
  26. 26. Copyright Maverick Institute, LLC May not be used without permission So, how does this help me with web technology?
  27. 27. MMORPG Metaverse Virtual World Immersive Learning Social Network MMOLE mLearning eLearning LMS Wiki Blog Intranet Simulation
  28. 28. Same Principles Apply! Copyright Maverick Institute, LLC May not be used without permission Receptivity Content Locking It In
  29. 29. Copyright Maverick Institute, LLC May not be used without permission Webinars & On-line Learning Receptivity Content Lock It In
  30. 30. Copyright Maverick Institute, LLC May not be used without permission Virtual Worlds Receptivity Content Locking It In
  31. 31. Wikis, Blogs, Intranets... Copyright Maverick Institute, LLC May not be used without permission Receptivity Content Locking It In
  32. 32. Copyright Maverick Institute, LLC May not be used without permission Hello? Anyone home?
  33. 33. Copyright Maverick Institute, LLC May not be used without permission Receptivity Content Locking It In
  34. 34. Copyright Maverick Institute, LLC May not be used without permission So, 5 years from today...
  35. 35. It’s not how much you present; it’s how much they remember. it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission Knowledge Transfer?
  36. 36. Balanced and Sequenced Copyright Maverick Institute, LLC May not be used without permission Receptivity Content Locking It In
  37. 37. Copyright Maverick Institute, LLC May not be used without permission 78% UW Center for Workforce Development study
  38. 38. Copyright Maverick Institute, LLC May not be used without permission
  39. 39. Copyright Maverick Institute, LLC May not be used without permission Innovative Training and Learning www.maverickinstitute.com
  40. 40. Most ‘Informal’ KT Programs Copyright Maverick Institute, LLC May not be used without permission Receptivity Content Mastery

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