Interviewing Skills for any Economy

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Hoover Public Library Presentation 10.25.09

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Interviewing Skills for any Economy

  1. 1. Interviewing Skills for Any Economy Tina Holt, SPHR BalanceWorks, LLC
  2. 2. Any Economy? <ul><li>Unemployment was less than 4% a few years ago, 10.7% now </li></ul><ul><li>Increased competition </li></ul><ul><li>Need to be distinctive </li></ul><ul><li>Develop interviewing skills to benefit in any economy </li></ul>
  3. 3. Perspective <ul><li>In good company </li></ul><ul><li>“Wake up” call </li></ul><ul><li>Old: Rely on a company </li></ul><ul><li>Now: Rely on employability </li></ul><ul><li>Over-identified with a job </li></ul><ul><li>Unrealistic expectations </li></ul>
  4. 4. Interviewing Skills <ul><li>Basics: Resumes, Cover Letters, E-mails </li></ul><ul><li>Preparation </li></ul><ul><li>Know your unique story </li></ul><ul><li>Impressive interviewing </li></ul><ul><li>Following up </li></ul><ul><li>Onward and Upward! </li></ul>
  5. 5. BASICS: RESUME <ul><li>NOT a job description – if a coworker could insert his/her name, you haven’t been distinctive enough </li></ul><ul><li>Use third person </li></ul><ul><li>Not: Seeking a position where I can use my talents and abilities for the benefit of the company </li></ul><ul><li>Instead: Experienced service representative ready to apply negotiation skills in outside sales and territory management </li></ul><ul><li>Purpose: An invitation to interview </li></ul>
  6. 6. BASICS: Cover Letter/e-mail <ul><li>Don’t miss this opportunity to sell your skills </li></ul><ul><li>Why this job? How are you suited for this position? </li></ul><ul><li>Remember, a recruiter may never personally review your information - automated </li></ul>
  7. 7. Congratulations! You’re Interviewing <ul><li>Positive – you’ve been selected from among other applicants </li></ul><ul><li>Purposeful – Share your qualifications </li></ul><ul><li>Empowering – you will have the opportunity to learn more about the company and position </li></ul>
  8. 8. PREPARE: Application = Legal Document <ul><li>Transfers info from an ambiguous resume to a legal document </li></ul><ul><li>Gives permission to verify </li></ul><ul><li>Your signature certifies the accuracy and truthfulness of your statements </li></ul><ul><li>Dates, Credentials, Education </li></ul>
  9. 9. Different Interviews <ul><li>HR Screening Interview </li></ul><ul><li>Objectives: 1) Screen, 2) Qualify, 3) Brief </li></ul><ul><li>Company, benefits, culture </li></ul><ul><li>Advocate for candidate </li></ul><ul><li>Does this candidate meet the requirements? </li></ul><ul><li>Hiring Manager Interview </li></ul><ul><li>Objectives: 1) Manage, 2) Team, 3) Fit </li></ul><ul><li>Assignments, reporting, structure </li></ul><ul><li>Risk of hire </li></ul><ul><li>Will this candidate help us meet our objectives? </li></ul>
  10. 10. PREPARE: Have an agenda <ul><li>Find out all you can beforehand </li></ul><ul><li>Know your product: You </li></ul><ul><ul><li>Qualifications </li></ul></ul><ul><ul><li>Skills </li></ul></ul><ul><ul><li>Preferences </li></ul></ul><ul><ul><li>Interest in the position </li></ul></ul><ul><li>What must they know about you to make an informed decision? </li></ul>
  11. 11. Know Yourself & Your Unique Story <ul><li>Tell me about yourself </li></ul><ul><ul><li>Interest in field </li></ul></ul><ul><ul><li>Preparation for job/career </li></ul></ul><ul><ul><li>High points of experience thus far </li></ul></ul><ul><ul><li>Interest in this job </li></ul></ul>
  12. 12. Why this job? <ul><li>Reason for interest in the company </li></ul><ul><li>Reason for interest in the position </li></ul><ul><li>Expectations </li></ul><ul><li>Demonstrate how you fit </li></ul>
  13. 13. PREPARE: Anticipate difficult questions <ul><li>If new graduate, grades </li></ul><ul><li>Career changes </li></ul><ul><li>Leaps from one position to another </li></ul><ul><li>Gaps in employment </li></ul><ul><li>Reasons for leaving </li></ul><ul><li>There are no correct answers, but they should be reasonable </li></ul>
  14. 14. Impressive Interviewing <ul><li>Behavioral: Best predictor of future behavior is past behavior </li></ul><ul><li>Know your challenging/pivotal career moments </li></ul><ul><li>Mine your experiences </li></ul><ul><li>Think like a “witness” </li></ul>
  15. 15. Car Wrecks
  16. 16. Be a STAR <ul><li>Situation or Task </li></ul><ul><li>Action </li></ul><ul><li>Result </li></ul><ul><li>Based on your unique experience </li></ul><ul><li>More convincing than “I would…” </li></ul>
  17. 17. General Behavior <ul><li>Courteous and professional to all staff </li></ul><ul><li>Positive encounters </li></ul><ul><li>Dress appropriately </li></ul><ul><li>Have a copy of your resume </li></ul><ul><li>Get directions and arrive a few minutes early </li></ul>
  18. 18. Follow-ups <ul><li>Hiring Process Takes Time </li></ul><ul><li>Screen> Select> Verify> Offer </li></ul><ul><li>Don’t stop other efforts until offer is accepted </li></ul><ul><li>Thank-you note within a week of the interview </li></ul><ul><li>“Nudge” via e-mail </li></ul>
  19. 19. Onward and Upward! <ul><li>Interviewing skills work for getting a job… and for securing a better one </li></ul><ul><li>Internal promotional opportunities </li></ul><ul><li>Exploring attractive opportunities with a new employer </li></ul><ul><li>Career Changes </li></ul>
  20. 20. Interviewing Skills <ul><li>Basics: Resumes, Cover Letters, E-mails </li></ul><ul><li>Preparation </li></ul><ul><li>Know your unique story </li></ul><ul><li>Impressive interviewing </li></ul><ul><li>Following up </li></ul><ul><li>Onward, Upward and GOOD LUCK! </li></ul>

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