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Toad Lore by Metal Toad

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Toad Lore by Metal Toad

  1. 1. 1
  2. 2. Toad LoreVolume 1
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  5. 5. 5 husly, you have been deemed worthy of Toad Lore. Take this, cherish this, and use this throughout your journey during your time at Metal Toad. Welcome!
  6. 6. 6 Presented to Presented by On this day, the of in the year .
  7. 7. 7 What is Toad Lore? Why “Metal Toad”? Our Values, Mission, & Tagline You’re Already a Toad Clients Are Partners Let’s Communicate Stand-ups, Scrums, & One-on-Ones Fistbumps & High Fives Work & Fun Do Go Together Toad Celebrations Quiet Hours Blogging 9 13 17 23 27 31 35 41 43 47 51 53
  8. 8. 8 WFH Fridays Purchases@metaltoad.com Breaks Socializing Foosball Our Floorplan The Terrarium Restrooms Yes Please to Coffee Beer, Wine, & Bourbon Scavenger Hunt Departing the Toad This Is An Experiment 57 59 61 63 67 69 73 75 77 79 81 85 87
  9. 9. 9 CHAPTER What is Toad Lore?
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  11. 11. 11 oad Lore will be your constant companion. It’s the company’s history, mission, values, cultural practices, and Toad terminology all rolled into one.
  12. 12. 12 Consider it a source of truth; a field guide to help guide Toads — new and old — along the same path. You won’t find HR mumbo jumbo here, that’s what the Employee Handbook is for. Look to Toad Lore for your growth as a Toad. Toad Lore is a living, breathing, evolving token that at all times resembles those that comprise it. There is plenty of space for you to fill in the blanks and invent your own journey. You are encouraged to do so!
  13. 13. 13 Why “Metal Toad”? CHAPTER
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  15. 15. 15 metal toad paperweight has always been present on the desk of Metal Toad founder, Joaquin Lippincott. It came to him by way of his grandfather whose demeanor communicated quiet respect and unrestricted availability to anyone who needed a helping hand. The day Joaquin needed to pick a name for his nascent technology consultancy, the toad was there — quietly helping to hold down a stack of papers. Our company draws several things from its namesake. A toad is humble, and about the last creature on Earth that could be classified as vain. A toad is adaptable.
  16. 16. 16 Around the world, toads thrive in almost any environment. Be it desert or swamp or jungle, toads always find a way to adjust. Finally — from the metal — we draw our strength and malleability. It’s one of the most versatile substances humans have harnessed, used in everything from armor to transistors to the hardware upon which Metal Toad plies its craft. We strive to embody all the best elements of our namesake, incorporating them into our Core Values and Mission Statement. Like the metal toad paperweight, we are always here to help anyone who looks our way.
  17. 17. 17 Our Values, Mission, & Tagline CHAPTER
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  19. 19. 19 he Metal Toad Core Values: • Help • Respect • Curiosity • Provide Value • Experience We are helpful. Toads are eager to help in all our interactions. We are respectful. Toads engage respectfully with anyone we meet.
  20. 20. 20 We are curious. Toads are lifelong learners with insatiable intellects. We provide value. Toads prioritize lasting value over gimmicks and fads. We focus on user experience. Toads craft a wonderful experience inside every encounter.
  21. 21. 21 Our mission is to help people seeking the world’s best technology and practices. This does not mean that we only recommend our technology and practices. We are a helpful bunch. The Toads are always looking out for Clients. Our tagline was born from years of iterative development. It stands for who we’ve been, who we are, and who will we continue to be. We live by a different code.
  22. 22. 22 We are a different kind of software firm. We advocate an ethical approach to creating technology and doing business. We seek a different kind of Client — change agents. People who are in need of a different kind of firm and are compelled to drive transformation within their organizations. We become intimately intertwined in their success. We are their trusted counsel. We are Metal Toad. Offering a new way to business and to develop software solutions that work.
  23. 23. 23 You’re Already a Toad CHAPTER
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  25. 25. e greatly appreciate you putting forth the effort to become a Toad. Welcome aboard! At Metal Toad, we choose our candidates a little differently than other companies. We hire for cultural alignment above anything else, and look for people who embody and share our values. This is far more important than the perfect skill set, education, or ideal work experience. 25
  26. 26. 26 We’re craftspeople joining forces to build something we believe in, and so are you. That’s all you really need to know. There’s no need to act like anything other than yourself because yourself is what we want. If we wanted a puffed up, “professional” version of yourself then we would’ve hired that. We didn’t hire that. We hired you. We love you just the way you are.
  27. 27. 27 Clients Are Partners CHAPTER
  28. 28. 28 he Toads often have unique relationships with our Clients. Often, our Clients become our friends, our protectors, and our biggest champions.
  29. 29. 29 Don’t shy away from getting to know our Clients personally. We firmly believe that the difference between a project-by- project relationship and great, long-term partnerships is people investing in people. So don’t be shy. Get to know our Clients and figure out what’s important to them. And let’s figure out how to get them promoted! You’ll likely be asked to be involved socially with our Clients. That’s great! We hired you because you’re a respectful and caring individual, so don’t hesitate to let your personality show.
  30. 30. 30 “We firmly believe that the difference between a project-by-project relationship and great, long-term partnerships is people investing in people.”
  31. 31. 31 Let’s Communicate CHAPTER
  32. 32. 32 ll Toads are game for conversation. There is no closed-door policy at Metal Toad and formal communication channels and hierarchies are not in our DNA.
  33. 33. 33 We urge you to talk openly with your fellow Toads and build relationships through conversations of all types — digital, verbal, body-gestural, emoji, bitmoji, hieroglyphic, or anything else that comes to mind.
  34. 34. 34 Whether it’s the Toad-driven Special Interest Groups (SIGs), Stand Ups, Scrums, or the Toadcast, safe spaces for the voices and opinions of all Toads are present every minute of every day.
  35. 35. 35 Stand-ups,Scrums, & One-on-Ones CHAPTER
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  37. 37. 37 tand-ups and Scrums are a part of daily life at Metal Toad. Both macro- and micro-social interactions between leadership, developers, project managers, sales, marketing, and the operations team help keep us all on the same page. At least once a week, the Toads form an all-inclusive Knot to give each other support, introduce new Toads, talk about company-wide logistics, and dole out Fistbumps and High Fives.
  38. 38. 38 Within teams and project groups, informal scrums are held every morning. They’re a great way to maintain communication continuity and encourage teamwork within working groups. There are no formal rules and the structure will vary, so if for some reason you feel that your scrum’s not working for you, let it be known. You’ll be heard and acknowledged.
  39. 39. 39 One-on-One Meetings between Toads serve as a vital part of our culture. Other than leaders making one-on- one meetings a safe space for honest discussion, there are no rules. You are encouraged to schedule these meetings however, whenever, and with whomever you’d like.
  40. 40. 40 “Other than leaders making one-on-one meetings a safe space for honest discussion, there are no rules. ”
  41. 41. 41 Fistbumps & High Fives CHAPTER
  42. 42. 42 oads appreciate each other’s efforts, privately and publicly. Fistbumps and High Fives are a regular occurrence within our walls, so don’t be afraid to show your appreciation during group stand-ups, scrums, through the #shoutouts Slack channel, and even a respectful, platonic hug... if you’re into that sort of thing.
  43. 43. 43 Work & Fun Do Go Together CHAPTER
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  45. 45. 45 t MetalToad, work and fun are constantly interchanging. Meet-up groups, book clubs, SIGs, the foosball table (Toad Kombat), ToadCade, the kegerator, the wine fridge, the desktop whiskeys, and extra-office get togethers are part of doing business. It’s not your typical office and we like it that way. We encourage respectful interaction at all times — in the office or not — and hope that you forge friendships that will last the rest of your life.
  46. 46. 46 “We encourage respectful interaction at all times — in the office or not — and hope that you forge friendships that will last…”
  47. 47. 47 Toad Celebrations CHAPTER
  48. 48. 48 he Toads always earn reasons to celebrate. Whether it’s because of a Client success, a personal milestone, a birthday, or even a fond farewell, Metal Toad is always ready to throw down. Launch Celebrations — either individual or during the Monthly Launch Party — are midday bashes that make an indelible mark on our culture.
  49. 49. 49 Champagne and sugar are not uncommon, nor are people excitedly shouting “Woot!” You are welcome to do whatever you’d like to celebrate our accomplishments. Talk to anyone on the Operations Team if you have celebration ideas. They’ll make it happen!
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  51. 51. 51 Quiet Hours CHAPTER
  52. 52. 52 he normal volume level of our office hovers somewhere between a room full of 17-year- olds taking a standardized test and a room full of 17-year-olds playing Call of Duty. It might not suit some work environments; but we enjoy it. You’ll get a set of quality noise-canceling headphones on your very first day. Crank up that Dio and go for broke! All around you, the quietude will press on. Quiet Hours are daily from 9:30am – 12pm and from 1pm – 4pm.
  53. 53. 53 Blogging CHAPTER
  54. 54. 54 etal Toad isn’t big on paid advertising. We pride ourselves on building relationships through word-of- mouth referrals and long-term Client reengagements. The Blog is the central hub of Toad knowledge. It’s free and open to the public, representing Metal Toad’s thought leadership, both technological and otherwise.
  55. 55. 55 We encourage developers, Toads or not, to benefit from our expertise. You’ll be doing everybody — your fellow Toads, the developer community, and even yourself — a favor when you contribute. If you have any questions on Blog formatting, content, or anything else, grab a Marketing Toad and they’ll happily weigh in.
  56. 56. 56 The Blog is the central hub of Toad knowledge. It’s free and open to the public, representing Metal Toad’s thought leadership…” “
  57. 57. 57 WFH Fridays CHAPTER
  58. 58. 58 hough schedules will not always allow for you to work from home on Friday, it is a common practice. The Toads encourage you to roll out of bed, make a cup of joe, and work in your pajamas. Give your team a heads up via Slack, email, or any other previously agreed upon method of communication when you’re planning on not coming into the office. Pajama selfies not required.
  59. 59. 59 Purchases@ metaltoad.com CHAPTER
  60. 60. 60 t Metal Toad, you’ll likely need a thing or two. Whether that’s a subscription, software license, a stapler, or a favorite kind of soda, you are welcomed to email purchases@metaltoad.com at any time. There may be a follow up question or two, but more than likely you’ll see what you need in very short order. #drones In the email, please be specific as to what you are looking for and, whenever possible, include a link. Though the Purchase God is mighty, it is not omniscient... so please spare them any need for telepathy.
  61. 61. 61 Breaks CHAPTER
  62. 62. 62 up. Take ‘em.
  63. 63. 63 Socializing CHAPTER
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  65. 65. 65 t’s in a Toad’s nature to be social. Maybe not all the time and in every circumstance, but there are plenty of opportunities to gather. Game Night, Ground Kontoad, and other clubs and events are open to any and all Toads.
  66. 66. 66 Feel free to invite yourself to anything that is of interest. You are by no means required to attend events with your fellow Toads, but you are by all means welcome. Are you affiliated with a local or national group that needs space to meet? Please let all interested parties know that Metal Toad’s doors are open to anyone in need. Reach out to the Operations and/or Marketing Toads for assistance. They’ll be happy to help!
  67. 67. 67 Foosball CHAPTER
  68. 68. 68 hen is it appropriate to play foosball? Whenever a worthy challenger approaches you. And though you have right of refusal, the Toads encourage you to battle bravely at every opportunity.
  69. 69. 69 Our Floorplan CHAPTER
  70. 70. 70 he open floorplan was designed for three distinct reasons: • Collaboration • Collaboration • and Collaboration The Toads thrive on getting together to solve problems. Feel free to use a breakout room, desk-to-desk roll-a- chair action, or a two-seater bicycle if one’s handy… your call.
  71. 71. 71 Though it may be tempting, cutting through the orange cloth curtains is in stark violation of the Toad Code of Conduct. If such a document truly existed, it would be very anti-shortcut.
  72. 72. 72 Trust us. Those curtains are the Toads’ sacred cows.
  73. 73. 73 The Terrarium CHAPTER
  74. 74. 74 elcome to your new kitchen. You now have ownership of this space. Throw your glasses and plates in the dishwasher when you’re finished with them, wipe up your crumbs, and discard your refuse. Your kitchen — and your fellow Toads — will be most appreciative.
  75. 75. 75 Restrooms CHAPTER
  76. 76. 76 hey have party lights. Get used to it.
  77. 77. 77 Yes Please to Coffee CHAPTER
  78. 78. 78 he Toads love coffee. A lot. Due to high demand, we are in a state of constant brew. If you are the lucky soul who hears the last gasps of a once-full carafe, you alone hold the responsibility for making a new batch. If you need instruction on how to grind the aromatic artisan beans to fill the filter and get the pure Portland water flowing, grab a fellow Toad. They’ll happily show you the ropes.
  79. 79. 79 Beer, Wine, & Bourbon CHAPTER
  80. 80. 80 lcohol is commonplace at Metal Toad, as is fun. Although responsible imbibition is welcome at any point throughout the afternoon, you’ll notice that the keg and wine fridge typically open around 4pm.
  81. 81. 81 Scavenger Hunt CHAPTER
  82. 82. 82 ithin your first few weeks, the Toads encourage you to be brave. We are proud of the warm and welcoming culture we have created here, and if you’ve made it through our grueling interview process, guess what? You already ARE a Toad. So introduce yourself. Join the Lunch Train. Join a SIG or Book Club. Write a blog. Play some foos. Hop on a scooter. We know how socially challenging entering a new workplace can be — especially one with a lot of tightly knit relationships — and the Toads want you to know how happy we are that you’re here.
  83. 83. 83 Why not make experiencing Metal Toad a game? By the end of your first few weeks, we expect you to have completed most of the following: □ Join a lunch train. □ Erase a whiteboard. □ Ride around the office on a scooter. □ Download Galactive! □ Proudly point out our custom elevator button to a stranger. □ Get your photo taken. □ Enjoy a beverage and a conversation with a fellow Toad. □ Play an arcade game or foosball... and defend against the double dragon. □ Write a blog post about anything you want.
  84. 84. 84 □ Work or read quietly in the Fishbowl. □ Give somebody a #shoutout on Slack. □ Listen to a Toadcast and leave a comment. □ Press every button on the elevator. There could be a quiz on what you see. □ Give a Fistbump at standup. □ Rally a group for an afternoon ice cream run. Or a donut run. Or a run run if you’re a healthy type.
  85. 85. 85 Departing the Toad CHAPTER
  86. 86. 86 ost companies shy away from this topic. It can be a pretty awkward conversation to have, but we think openness and honesty makes it a lot easier. When the time comes for a Toad to do their own thing or join another mission, know that the Toads support you 100% in your search for happiness and fulfillment. We just ask that you be considerate in how you go about leaving our lilypad.
  87. 87. 87 This Is An Experiment CHAPTER
  88. 88. 88 etal Toad does things a little differently. It’s true. Just look around you. Normalcy ain’t really our bag. And you are now part of the experiment. We hope you’ll make an indelible impression and help us continue to grow. Don’t hold back your great ideas and feedback. Make us better. We double dog dare you.
  89. 89. 89 o be continued…
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  91. 91. 91 otes
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  93. 93. 93 otes
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