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August 2010 - State of the Art IT for Small Cities


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August 2010 - State of the Art IT for Small Cities

  1. 1. State of the Art IT for Small Cities<br />Tim Howell<br />Information Services Director<br />City of South Padre Island<br />
  2. 2. Agenda<br />Introduction<br />Objectives<br />Business Culture<br />Key Areas of Focus<br />Technology Terminology<br />Alternative Funding & Solutions<br />State of the Art IT in Action<br />Further Education<br />
  3. 3. Introduction<br />Technology Consultant<br />Municipal Experience<br />City of Hutto<br />City of South Padre Island<br />Awards<br />TAGITM Project Excellence Award (2007)<br />Best of Texas Excellence in Project Delivery (2008)<br />5 Website Awards (2008-2009)<br />Affiliations<br />Toastmasters<br />Project Management Institute<br />Texas Association of Governmental IT Managers<br />2009 State of Texas Information Technology Strategic Advisory Committee<br />2010 TML General Government Committee<br />
  4. 4. Introduction<br />Organization Size<br />Technology Initiatives<br />
  5. 5. Objectives<br />Any organization can be a technology innovator.<br />Technology does not have to be expensive.<br />Technology provides us with the tools to do our jobs…<br />Cheaper<br />Faster<br />Better<br />
  6. 6. Business Culture<br />Making Technology a priority<br />Review Process<br />Big Projects vs. Small Projects<br />Collaborate<br />Internal<br />External<br />Create a Culture of Technology Innovation<br />
  7. 7. Technology Lifecycle<br />
  8. 8. Culture of Technology Innovation<br />Make technology training mandatory and provide certificates of achievement.<br />Provide a channel to provide ideas and comments without being criticized.<br />Require everyone to use technology and participate in activities that require innovative thought.<br />-Recognize Achievements of All Sizes-<br />
  9. 9. Questions?<br />
  10. 10. Key Areas of Focus<br />GOV 2.0<br />Online Communications<br />Transparency<br />Real Time Information<br />Community Building<br />Green Technology<br />Recyclable Material<br />Energy Efficiency<br />Compliance<br />Records Retention<br />Discovery<br />Mobility<br />Remote Workforce<br />Field Services<br /><ul><li>Disaster Preparation
  11. 11. Backup and Recovery
  12. 12. Redundancy
  13. 13. Organizational Effectiveness
  14. 14. Administration
  15. 15. Business Alignment
  16. 16. Process Improvement
  17. 17. Planning</li></li></ul><li>Technology Terminology<br />On-Premise / Traditional<br />Mobile Technology<br />Shared Technology<br />Green Technology<br />Free / Freemium<br />Web 2.0 / Gov 2.0<br />Open Source<br />Software as a Service (SaaS)<br />Cloud Computing<br />
  18. 18. Technology Terminology<br />On-Premise / Traditional<br />Mobile Technology<br />Shared Technology<br />Green Technology<br />Free / Freemium<br />Web 2.0 / Gov 2.0<br />Open Source<br />Software as a Service (SaaS)<br />Cloud Computing<br />
  19. 19. Could Computing<br />
  20. 20. Cloud Computing Benefits<br />Available Anytime and Anywhere<br />Easy to Deploy New Applications<br />Low Cost and Easy to Expand<br />No Servers Required On Premise<br />Support and Maintenance Included<br />Try with Minimal or No Investment<br />
  21. 21. Cloud Computing Drawbacks<br />Security and Ownership Concerns<br />Requires Access to the Internet<br />Ability to Customize and Integrate<br />Minimal Government Solutions<br /><br /> <br />
  22. 22. Alternative Funding<br />Cost Avoidance<br />Energy Efficiency<br />Process Improvement<br />Organizational Structure<br />Beta Testing / Piloting<br />Sell your agency<br />Don’t be afraid to try<br />Free and Cheap Solutions<br />
  23. 23. Alternative Solutions<br />Open Source<br />Cloud Computing<br />Software as a Service<br />Out of the Main Stream<br />Shared Equipment<br />Collaboration<br />Departmental<br />Other Agencies<br />Don’t forget the ROI<br />Non-Departmental<br />Exciting vs. Effective<br />One size does not fit all<br />
  24. 24. Questions?<br />
  25. 25. City of Hutto Overview<br />Growth<br />Fastest in the State from 2000 - 2008<br />2000 Population – 1205<br />2008 Popluation – 17,000+<br />Staff<br />Approximately 80 Full Time Employees<br />IT Division Started in Fiscal Year 2007<br />Hired Second IT Employee in 2008<br />Technology Committee<br />IT Budget<br />2007 - $98,080<br />2008 – $286,931<br />2009 – $219,700<br />2010 – $191,056 (Estimated)<br />
  26. 26. Thin Clients and Terminal Services<br />Overview<br />Pros<br />Ease of Administration<br />Reduced Electricity Costs<br />Longer Life Expectancy<br />Improved Security<br />Cons<br />Limited Functionality<br />Knowledgeable IT Staff<br />Staff Perceptions<br />
  27. 27. Web 2.0 / Gov 2.0 Improvements<br />Improved City Website<br />User Friendly <br />Handheld Device Access<br />Submit Questions and Requests Online<br />Crime Tracking and Case Entry<br />Really Simple Syndication (RSS)<br />Utility and Ticket Payments<br />Calendar of Events<br />Notifications<br />Newsletters<br />Job Postings<br />Facebook (454)<br />Twitter (520)<br />Flickr<br />Mayor Blog<br />
  28. 28. City of Hutto Public Safety<br />Public Safety<br />Hand Held Ticket Writers<br />Interfaces<br />Court Application<br />Records Management System<br />Police Car Access<br />Broadband Cards<br />Texas Law Enforcement Telecommunications System (TLETS)Integration<br />Secure FTP<br />
  29. 29. City of Hutto Projects<br />Other Major Projects<br />Automated Meter Reading<br />Serial Control and Data Acquisition (SCADA) on City Water Towers<br />Voice Over Internet Protocol (VOIP) Phones<br />Microsoft Enterprise Agreement<br />Centralized IT Infrastructure<br />
  30. 30. City of Manor – QR Codes<br />What are QR Codes?<br />Benefits<br />Real Time Info<br />Engage Community<br />Physical Hyperlinks<br />Uses<br />Capital Project Information<br />Facility Reservations<br />City Information<br />Future Uses…<br />
  31. 31. City of Manor – Manor Labs<br />What is Manor Labs<br />Purpose<br />Innovation<br />Engagement<br />Collaboration<br />Platform<br />Process<br /> <br />
  32. 32.
  33. 33. Questions?<br />
  34. 34. Free Services<br />Evernote<br /><br /><br /><br />Alerts/Notifications<br />Google Alerts<br /><br />Slide Share <br /><br />Huddle<br /><br />IdeaScale<br /><br />
  35. 35. Further Education<br />Government Technology Magazine<br />Texas Association of Government Information Technology Managers<br />Blogs<br /><br /><br />
  36. 36. Questions and Comments<br />Thank You,<br />Tim Howell<br />Information Services Director<br />City of South Padre Island<br /><br />