Job readiness


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Job readiness - Life Skills

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Job readiness

  1. 1. “ A” “B” “C 2 ” TO JOB READINESS
  2. 2. <ul><li>“ A” = ATTITUDE </li></ul><ul><li>“ B” = BEHAVIOUR </li></ul><ul><li>“ C”= CHARACTER GROWTH </li></ul><ul><li>“ C”= CULTIVATION OF LIFE SKILLS </li></ul><ul><ul><ul><li>Self-evaluation and Goal Setting </li></ul></ul></ul><ul><ul><ul><li>Problem Resolving </li></ul></ul></ul><ul><ul><ul><li>Self Discipline </li></ul></ul></ul><ul><ul><ul><li>Career Management </li></ul></ul></ul><ul><ul><ul><li>Customer Service </li></ul></ul></ul><ul><ul><ul><li>Value-added Employee Contribution </li></ul></ul></ul><ul><ul><ul><li>Stress Management </li></ul></ul></ul>“ A” “B” “C 2 ” TO JOB READINESS
  3. 3. “ A” = ATTITUDE <ul><li>Being positive or assertive is expressing one’s needs, desires and feelings in a manner that is honest, open, appropriate and direct. POSITIVE ATTITUDE </li></ul><ul><li>Attitude can make all the difference to a successful and fulfilling career and life! </li></ul><ul><li>Attitude breeds self-esteem and confidence! </li></ul><ul><li>Attitude determines our approach to our careers and life! </li></ul><ul><li>Attitude allows anyone to steer a ship but it takes a Visionary to chart the course! </li></ul><ul><li>Attitude determines our relationship with the key to understanding people! </li></ul><ul><li>Attitude is often the difference between success and failure! </li></ul><ul><li>Attitude drives activity which does not always equal accomplishment! </li></ul><ul><li>Attitude towards a task can affect a successful outcome! </li></ul><ul><li>Attitude can turn problems into Blessings! </li></ul><ul><li>Attitude can reward us with a Pronounced Positive Perspective! </li></ul><ul><li>People who compromise their values compromise their goals ! </li></ul>
  4. 4. <ul><li>People naturally follow others stronger than themselves! </li></ul><ul><li>People see what people do! </li></ul><ul><li>The measure of a person is what they do with their power! </li></ul><ul><li>Stay focused with your mission and stay flexible with your methods! </li></ul><ul><li>Remember you will Bruise before you Cruise! </li></ul><ul><li>Never prioritise your schedule – rather schedule your priorities! </li></ul><ul><li>Ignore previous trophies, just focus on future goals! </li></ul><ul><li>Plan Ahead and Stay Positive: P = Predetermine course of action A = Allow time for acceptance L = Lay out goals. H = Head into action A = Adjust priorities. E = Expect problems N = Notify people in your life A = Always re-visit successes D = Review progress daily </li></ul>“ A” = ATTITUDE
  5. 5. <ul><li>Self-motivation minus Organization = Frustration! </li></ul><ul><li>Play to your Strengths (70%), Areas of improvement (25%), and only 5% to Areas of weaknesses! </li></ul><ul><li>Positive people See it, Say it and Show it before they Seize it! </li></ul><ul><li>Remain positive as this allows us to do what is right even if difficult! </li></ul><ul><li>Positive people exhibit: Passion plus clear Vision = Focused Action! </li></ul><ul><li>Positive people exhibit Confidence, Conviction, Connection and Compassion! </li></ul><ul><li>Positive people see the glass as being half Full, not half Empty! </li></ul><ul><li>What the mind of man can Conceive and Believe it can Achieve! </li></ul><ul><li>We are as Powerful as our Thoughts allow us to be! </li></ul>“ A” = ATTITUDE
  6. 6. <ul><li>HUMBLE ATTITUDE “ Begins with Knowledge, moves to Understanding but results in Application” </li></ul><ul><li>When we remain humble we can always learn to progress and develop. </li></ul><ul><li>Cure any reluctance to learn – stop Training and your Development Reverses. </li></ul><ul><li>“ Trade in your pride” and just admit you do not know everything! </li></ul><ul><li>Remain open and ‘teachable’ as this stimulates us to grow and achieve more. </li></ul><ul><li>Character begins at Home then goes Public. </li></ul><ul><li>Outward Public reform begins with Inward personal renewal! </li></ul><ul><li>Control your tongue, listen and you will control your life! </li></ul><ul><li>Do not ‘go’ until you know – Listening always precedes Speaking! </li></ul><ul><li>To connect with hearts – use your ears. </li></ul><ul><li>Firstly learn it, then live it and finally, loan it! </li></ul>“ A” = ATTITUDE
  7. 7. <ul><li> HUMBLE ATTITUDE </li></ul><ul><li>Successful people remain “teachable” – But choose their counsellors wisely! </li></ul><ul><li>“ Travel on the inside first”! </li></ul><ul><li>Success only comes after being a good follower! </li></ul><ul><li>Only with humility can we serve others – No task is too small and we never stop learning! </li></ul><ul><li>“ You can be robbed of your possessions, but never of your Knowledge”! </li></ul><ul><li>“ A hunger for knowledge is a pre-requisite for success”! </li></ul><ul><li> To admit that you are ignorant is a great step to knowledge! </li></ul>“ A” = ATTITUDE
  8. 8. <ul><li>PASSIONATE ATTITUDE </li></ul><ul><li>Develop a sense of Destiny, Family Responsibility and Determination to pay the price to get the job done! </li></ul><ul><li>Touch a Heart before asking for a Hand! </li></ul><ul><li>Passion accelerates our achievements and as it increases willpower, changes us and makes the impossible happen! </li></ul><ul><li>The process of passion : </li></ul><ul><ul><ul><li>Perceive a need! </li></ul></ul></ul><ul><ul><ul><li>Possess a gift! </li></ul></ul></ul><ul><ul><ul><li>Parade your passion! </li></ul></ul></ul><ul><ul><ul><li>Pursue your passion! </li></ul></ul></ul><ul><ul><ul><li>Persuade others with emotion! </li></ul></ul></ul><ul><li>When your Passion helps you Connect with Individuals you Gain </li></ul><ul><li>the attention of the Crowd! </li></ul><ul><li>Passionate people share their Hearts, Wisdom and Resources. </li></ul>“ A” = ATTITUDE
  9. 9. B = BEHAVIOUR ASSERTIVE/OBJECTIVE BEHAVIOUR <ul><li>“ Assertive Behaviour Respects the Rights and Values of Others Without Sacrificing one’s own Rights in Return” </li></ul><ul><li>A bright and promising future motivates us faster than a fond and memorable past! </li></ul><ul><li>Testing times always precede promotion and promotion demands sacrifice! Sacrifice = we give up to get it right! </li></ul><ul><li>The truth of our Commitment is Action! </li></ul><ul><li>Most people need a catalyst before they do anything risky! </li></ul><ul><li>Self-motivation comes before Mobilisation! </li></ul><ul><li>The greater the Preparation, the easier the Motivation and achievement of your goal! </li></ul><ul><li>Commitment separates “the doers” from “the dreamers”! </li></ul>
  10. 10. <ul><li>People who think big include others in the mix! </li></ul><ul><li>Vision is essential – You can’t Seize what you can’t See! </li></ul><ul><li>People only do what you Inspect not what you Expect ! </li></ul><ul><li>People prefer to See than just to Hear – Actions speak louder than words! </li></ul><ul><li>Objective people are not satisfied with today’s results and keep on improving ! </li></ul><ul><li>Achievers do not allow compromise to dilute their cause! </li></ul><ul><li>Perseverance is essential to finish well! </li></ul><ul><li>An early “ fall-out ” often occurs before the real battle begins! </li></ul><ul><li>Achievers know it is easier to drift when there is economic stability! </li></ul><ul><li>Ignore “ short cuts ” – everything valuable has a price! </li></ul><ul><li>The law of legacy: Success without a successor means failure ! </li></ul><ul><li>Partnerships allow us to achieve much more! </li></ul><ul><li>Ambitious people evaluate quickly, realise possible solutions to achieve buy-in and then implement change! </li></ul><ul><li>The measure of our Commitment is Action ! </li></ul><ul><li>Freedom lies in being Bold! </li></ul><ul><li>Assertive people are Committed not just Involved. Remember eggs and bacon </li></ul><ul><li>(The chicken was just involved but the pig was definitely committed). </li></ul>B = BEHAVIOUR ASSERTIVE/OBJECTIVE BEHAVIOUR
  11. 11. <ul><li>CHARACTER : (Develops daily, not just in a day) ‏ </li></ul><ul><li>“ How we deal successfully with life circumstances as we grow and develop” </li></ul><ul><li>The Pillars of a Good Character : </li></ul><ul><ul><li>Handles adversity head-on with Courage ‏ ! </li></ul></ul><ul><ul><li>Contributes much more than ‘talk’ through effective Communication ! </li></ul></ul><ul><ul><li>Talent is a gift remember! </li></ul></ul><ul><ul><li>Evolves as a Choice ! </li></ul></ul><ul><ul><li>Enjoys lasting success with people via Influence ‏ ! </li></ul></ul><ul><ul><li>Lasting commitment to Friends Healthy and Proven Beliefs! </li></ul></ul><ul><ul><li>Follows moral and ethical lifestyle – compliant with Truth and Regulations! </li></ul></ul><ul><ul><li>Earns Creditability ! </li></ul></ul><ul><ul><li>Harbours Respect ! </li></ul></ul><ul><ul><li>Earns trust through sharing risks! </li></ul></ul><ul><ul><li>Creates Consistency and Provision for others! </li></ul></ul><ul><ul><li>Depth of character determines level of Ambition and Success ! </li></ul></ul><ul><ul><li>Recognised as a Solid Citizen and Provider </li></ul></ul>“ C” = CHARACTER
  12. 12. <ul><li>COURAGE Courage and Cowardice are both contagious! ‏ </li></ul><ul><li>Without Courage it does not matter how good your intentions are! </li></ul><ul><li>Only Courage will allow you to do what you are afraid of doing. </li></ul><ul><li>Courage makes people uphold justice not distort it. </li></ul><ul><li>Without Courage we are slaves to our own Insecurity and possessiveness. </li></ul><ul><li>Courage elicits commitment. </li></ul><ul><li>People lacking Courage will always struggle to find friends with commitment. </li></ul><ul><li>People lacking Courage will never let go of “the familiar”. </li></ul><ul><li>A lack of Courage will eventually sabotage your progress. </li></ul><ul><li>Courage is required when there is something:- * To prevent * To perceive * To rescue * To portray </li></ul><ul><li>Remember one person with Courage makes a Majority! </li></ul><ul><li>Courage strengthens us to do what is right even when it is difficult. </li></ul><ul><li>Courage enables us to survive a tough today knowing there is a terrific tomorrow coming! </li></ul><ul><li>Keep your fears to yourself but share your Courage with others ! </li></ul>“ C” = CHARACTER
  13. 13. <ul><li>“ Communication is the Sending of a Message which is Received and Understood and which then leads to Action and Change” </li></ul><ul><li>To connect with hearts – use your ears! Effective communicators are Effective Listeners! </li></ul><ul><li>Only effective communication may seem silent, subtle or even absent but still ensures completion of the task. </li></ul><ul><li>Basic Communication Problems arise with : - </li></ul><ul><ul><ul><li>Insufficient understanding of the recipients language ability! </li></ul></ul></ul><ul><ul><ul><li>Differences in Educational levels cause misinterpretation of the “Message” </li></ul></ul></ul><ul><ul><ul><li>Distraction or noise within our environment. </li></ul></ul></ul><ul><ul><ul><li>Selective hearing – only what we want to hear rather than what is actually being said. </li></ul></ul></ul><ul><ul><ul><li>Our own self-esteem influences us to interpret the “Message” as either positive or negative. </li></ul></ul></ul>EFFECTIVE COMMUNICATION
  14. 14. <ul><li>How to make our Communication more Effective:- </li></ul><ul><ul><li>KISS = Keep it simple with straightforward language! </li></ul></ul><ul><ul><li>Keep looking for feedback and ask yourself is the “Message” still clear ! </li></ul></ul><ul><ul><li>Body Language and dress code of the other person! </li></ul></ul><ul><ul><li>Allow other person to speak before we respond! </li></ul></ul><ul><ul><li>Never judge another until you have walked in their shoes! </li></ul></ul><ul><ul><li>See the situation from their point of view! </li></ul></ul><ul><ul><li>Demonstrate willingness to understand that you appreciate that the other person’s opinion may be different from your own! </li></ul></ul><ul><ul><li>Don’t just hear, listen intently as this results in the “Message” being properly understood, correctly interpreted and appropriately acted upon! </li></ul></ul><ul><ul><li>Interpret images and tone of voice of other person as these create perceptions in the minds of other people! </li></ul></ul><ul><ul><li>Demonstrate empathy which is the ability to understand how another person feels! </li></ul></ul><ul><ul><li>Look for opportunity to encourage rather than criticise others! </li></ul></ul>EFFECTIVE COMMUNICATION
  15. 15. <ul><li>“ There is only one success – to be able to spend your life in your own way ” </li></ul><ul><li>Choice supplies us with principles which:- </li></ul><ul><ul><li>Direct our Decisions </li></ul></ul><ul><ul><li>Build and maintain our Character </li></ul></ul><ul><ul><li>Correct our Lifestyles </li></ul></ul><ul><ul><li>Gives us the guidelines to guard and gauge the real Progress of </li></ul></ul><ul><li>our lives </li></ul><ul><ul><li>Success is a matter of Choice . </li></ul></ul><ul><ul><li>Success means the reaching of pre-set Goals. So start the journey! </li></ul></ul><ul><ul><li>Sound planning counts the cost and then determines the Direction! </li></ul></ul>CHOICE
  16. 16. <ul><li>Effective Influence is coupled with Competence , Character, and Communication! </li></ul><ul><li>Only when we develop and share Respect with others can we win their fierce loyalty! </li></ul><ul><li>Beneficial Influence flows when people are not manipulated for personal gain, but are motivated for mutual advantage! </li></ul><ul><li>Influential people provide “Handles” for others to grab hold of their Plan/vision! </li></ul><ul><li>Determines the Direction! </li></ul>INFLUENCE
  17. 17. <ul><li>“ To get ahead, put others first as the people around us will make or break us” </li></ul><ul><li>“ When you connect with an Individual you gain the Attention of the Crowd” </li></ul><ul><li>A Relationship that is not based on open, honest, appropriate, and direct communication lacks trust and commitment! </li></ul><ul><li>Relationships are about sharing: </li></ul><ul><li>* Hard things * Easy things </li></ul><ul><li>* Urgent things * Fun things </li></ul><ul><li>People will like and co-operate with us to the extent they find us likeable and trustworthy! </li></ul>RELATIONSHIPS AND CONNECTIVITY
  18. 18. <ul><li>Objects of Sound Interpersonal Skills:- </li></ul><ul><ul><li>What type of person are we? </li></ul></ul><ul><ul><li>What kind of person do we interact with? </li></ul></ul><ul><ul><li>Can we predict the likely behaviour of others and adapt? </li></ul></ul><ul><ul><li>Can we develop the flexibility to deal with others more effectively </li></ul></ul>RELATIONSHIPS AND CONNECTIVITY <ul><li>Pre-requisites to Building Sound Relationships :- </li></ul><ul><li>Take Initiative </li></ul><ul><li>Quick wit </li></ul><ul><li>Emotional security </li></ul><ul><li>Eternal Perspective </li></ul><ul><li>Genuine Humility </li></ul><ul><li>Kind Infirmity </li></ul><ul><li>Personal responsibility </li></ul><ul><li>Timeous </li></ul><ul><li>Honesty </li></ul><ul><li>Acknowledgement </li></ul><ul><li>Selfless Attitude </li></ul><ul><li>Understanding Problems </li></ul><ul><li>Generous Spirit </li></ul><ul><li>Coping with Difficult people </li></ul><ul><li>Forthright Approach </li></ul><ul><li>Demand Accountability </li></ul><ul><li>Patience and Perseverance </li></ul>
  19. 19. <ul><li>By finding the good within people we will be rewarded by them behaving more positively toward us! </li></ul><ul><li>“ Behaviour breeds Behaviour” – Have you checked that you yourself are not aggressive, hostile, unfriendly, unkind and rude! </li></ul><ul><li>An understanding of People is much more important to Success than an understanding of things! </li></ul><ul><li>Sound Interpersonal skills begin with the Ability to Read people and change our behaviour in such a way as to get the most out of others! </li></ul>RELATIONSHIPS AND CONNECTIVITY
  20. 20. <ul><li>“ Trust does not arrive overnight” </li></ul><ul><li>Trust involves taking a risk :- </li></ul><ul><ul><li>R = Responsibility and sense to step out </li></ul></ul><ul><ul><li>I = Initiative to act when no one goes before </li></ul></ul><ul><ul><li>S = Sacrifices must be made to make things work/happen </li></ul></ul><ul><ul><li>K = Knowledge is possessing enough information to accept and </li></ul></ul><ul><li>trust a decision. </li></ul><ul><li>Integrity occurs when Words and Actions match! </li></ul>TRUST
  21. 21. <ul><li>“ Never bought, must be earned – Foundation must be Integrity, Trust and Justice ” </li></ul><ul><li>Credibility arrives when somebody else lends you some of theirs </li></ul><ul><li>Can only be earned from the life you live and the example you lead. </li></ul><ul><li>Credibility is associated with people who get the job done. </li></ul><ul><li>Can be a fore-runner to Total Trust . </li></ul><ul><li>Normally gained from being Calm , Confident , Competent , Clear and with no Compromise! </li></ul><ul><li>Person plus Hypocrisy = Person minus Credibility! </li></ul><ul><li>Honesty is not what people see on the Outside , it begins on the Inside! </li></ul>CREDIBILITY
  22. 22. <ul><li>“ People naturally follow people stronger than themselves!” </li></ul><ul><li>Respect is only earned over a period of time: </li></ul><ul><ul><li>R = Respect yourself 1st plus those you work with! </li></ul></ul><ul><ul><li>E = Exceed the expectations of others! </li></ul></ul><ul><ul><li>S = Stand firm on your convictions! </li></ul></ul><ul><ul><li>P = Possess Seasoned Peace and Maturity! </li></ul></ul><ul><ul><li>E = Experience of Past Personal success and achievement! </li></ul></ul><ul><ul><li>C = Contribute to the success of others! </li></ul></ul><ul><ul><li>T = Think and anticipate ahead of the needs of others.! </li></ul></ul>RESPECT
  23. 23. <ul><li>Respectful Behaviour involves:- </li></ul><ul><ul><li>Building Trust </li></ul></ul><ul><ul><li>Taking Initiatives </li></ul></ul><ul><ul><li>Acquiring Sound Judgement </li></ul></ul><ul><ul><li>Speaking with Authority and Credibility </li></ul></ul><ul><ul><li>Being Optimistic and Confident </li></ul></ul><ul><ul><li>Giving Encouragement </li></ul></ul><ul><ul><li>Being Honest </li></ul></ul><ul><ul><li>Not Compromising on Absolutes </li></ul></ul><ul><ul><li>Remaining Focused </li></ul></ul><ul><ul><li>Leading by Example </li></ul></ul><ul><ul><li>Ultimately Succeeding </li></ul></ul><ul><li>“ Respect encourages Understanding and Empathy without which it is not possible to Communicate Adequately.” </li></ul>RESPECT
  24. 24. <ul><li>“ To empower others with Security , Identity and Empathy together with a Strong Sense of Purpose and Perspective ” </li></ul><ul><li>Essentials :- </li></ul><ul><ul><ul><li>P = Purposeful To add value to others </li></ul></ul></ul><ul><ul><ul><li>R = Relational With warmth to sustain relationships </li></ul></ul></ul><ul><ul><ul><li>O = Objective In assessment of strengths / weaknesses </li></ul></ul></ul><ul><ul><ul><li>V = Vulnerable By being honest and open </li></ul></ul></ul><ul><ul><ul><li>I = Identifiable Example of what they teach </li></ul></ul></ul><ul><ul><ul><li>D = Dependable Consistent and keep promises </li></ul></ul></ul><ul><ul><ul><li>E = Empowering To facilitate growth in others </li></ul></ul></ul><ul><ul><ul><li>R = Resourceful Use every tool to grow people </li></ul></ul></ul><ul><li>Providers Develop others instead of Destroying them by publicly confirming and acknowledging others. </li></ul><ul><li>“ If Colleagues give their Perspiration - Genuine Friends give their Inspiration” </li></ul><ul><li>A Candle loses nothing by Lighting another! </li></ul>GENEROSITY - PROVIDER
  25. 25. <ul><li>“ What is the use of running when you are on the wrong road?” </li></ul><ul><li>“ What is the use of running when you are going the wrong way?” </li></ul><ul><li>Successful people have goals in writing with completion deadlines ensuring change and achievement! </li></ul><ul><li>We need to clearly understand that we get what we set goals! </li></ul><ul><li>Anything the mind can Conceive and Believe you can Achieve! </li></ul><ul><li>These 4 Goals must be Specific, Visible and Measurable. Health, Career, Family and Spiritual – but in balance! </li></ul><ul><li>Motivate ourselves and move toward Action! </li></ul><ul><li>“ We should all be concerned about the Future because we will have to spend the rest of our lives there” </li></ul>GOAL SETTING
  26. 26. <ul><li>“ Do not put off until tomorrow what can be enjoyed today” </li></ul><ul><li>Stress can be any event that puts a demand on your system that causes severe mental/physical changes:- </li></ul><ul><li>* Cost of Living * No Relaxation </li></ul><ul><li>* Crime & Violence * Parenting </li></ul><ul><li>Stress leaves us unable to cope with any Crisis due to Pressure, Chaos, Tension, exhaustion, illness and a low Self-Esteem! </li></ul><ul><li>Balance your lifestyle – Stress at home will affect your Performance at Work, Absenteeism, Conflict and Negative Criticism! </li></ul><ul><li>A person with a Positive Attitude can turn stress into Promotion, Friendship, Progress, Achievement and Beneficial Relationships! </li></ul><ul><li>Stress will eventually cause Burnout which is a condition where there is an Imbalance between Effort and Performance. We deny these signs of Fatigue and Exhaustion! </li></ul>STRESS LEVEL MANAGEMENT
  27. 27. <ul><li>( Travel on the Inside first ) </li></ul><ul><li>“ Discipline is the Soul of an Army. It makes numbers Formidable, Procures Success to the Work and Esteem to All”! </li></ul><ul><li>People are demanding – Instant Coffee! Instant Soup and Instant Gratification, but are seldom prepared to put in the work to achieve the desired result. Self-discipline puts off Instant Gratification and waits for what is Really Important! </li></ul><ul><li>Self-discipline is to teach and mould ourselves by constantly learning New and Better ways of Coping with situations to Achieve better Results! </li></ul><ul><li>Develop and follow your Priorities, Core Values and Beliefs! </li></ul><ul><li>Adopt a Disciplined Lifestyle as a goal (Not a 1 time event), by nurturing Routines and Systems which are crucial to your own long-term Growth and Success! </li></ul><ul><li>Challenge you Successes – These could be Barriers to future Success! </li></ul><ul><li>Remove Rewards until you Finish the Job. Be a Worker not a Shirker! </li></ul><ul><li>Stay Focused on Goals – As this helps remove difficulties and substitutes encouragement! </li></ul>SELF- DESCIPLINE
  28. 28. <ul><li>Self-discipline is the ability to do what you know you should – Manage our time by Managing our Behaviours! </li></ul><ul><li>A waste of time is doing something Less important when you could be doing something More important! </li></ul><ul><li>We need to substitute old thoughts and habits and pay the price to create our own luck and Pro-actively Chase Success! </li></ul><ul><li>Are you being controlled by others or have you taken charge of your own life? </li></ul>SELF- DISCIPLINE
  29. 29. <ul><li>Steps to Achieve Self-discipline :- </li></ul><ul><ul><ul><li>What do we want to Achieve? </li></ul></ul></ul><ul><ul><ul><li>Set Priorities and Deadlines to Achieve Purpose! </li></ul></ul></ul><ul><ul><ul><li>What can distract us from the job? </li></ul></ul></ul><ul><ul><ul><li>Time span when this activity must be completed? </li></ul></ul></ul><ul><ul><ul><li>Break job into segments! </li></ul></ul></ul><ul><ul><ul><li>Start and focus the full force of your creative input! </li></ul></ul></ul><ul><ul><ul><li>Intellectual and Emotional Power on a problem/opportunity! </li></ul></ul></ul><ul><li>“ Disciplined people remain focused, a forest of chocolate bars is ignored </li></ul><ul><li>as they keep focused on pot of gold at the end of the rainbow” </li></ul>SELF- DISCIPLINE
  30. 30. <ul><li>Problem Solving: Healthy Confrontation and Resolution! </li></ul><ul><li>Do not let emotion lead – wait until you can be objective! </li></ul><ul><li>Conflict can intensify if we focus on personalities as opposed to the problem! </li></ul><ul><li>Initiate the contact after contemplation! </li></ul><ul><li>Begin with Affirmation – Encourage first and receive permission to talk openly! </li></ul><ul><li>Admit you have a problem. Don’t say it’s the other person’s problem! </li></ul><ul><li>Bring up the issue and explain you don’t understand and wish just to clarify! </li></ul><ul><li>Let the person respond from his or her angle and point of view! </li></ul><ul><li>Narrow the focus- Identify and prioritise differences one at a time! </li></ul><ul><li>Self-forgiveness and apologise if needed! </li></ul><ul><li>Compromise on opinions not on principles – “Stand for something or you will fall for anything”! </li></ul><ul><li>Affirm conclusion and be optimistic with closure and remedy! </li></ul><ul><li>Problem resolving is a decisive catalyst for change! </li></ul><ul><li>With conflict learn to act decisively! </li></ul>PROBLEM SOLVING
  31. 31. <ul><li>“ Success is not a destination, but a continual process” </li></ul><ul><li>Change is the first step towards growth! </li></ul><ul><li>Growth Requires the following:- </li></ul><ul><ul><ul><li>Building = Utilise past success example that worked </li></ul></ul></ul><ul><ul><ul><li>Accountability = Growth accelerates when someone is watching </li></ul></ul></ul><ul><ul><ul><li>Gratitude = Acknowledge input </li></ul></ul></ul><ul><ul><ul><li>Stretching = Reach out of comfort Zones. </li></ul></ul></ul><ul><ul><ul><li>Application = Solidifies when you practice what you know. </li></ul></ul></ul><ul><ul><ul><li>Focus = No distraction or drifting </li></ul></ul></ul><ul><ul><ul><li>Understand = Comprehend before moving on. </li></ul></ul></ul><ul><ul><ul><li>Labour = Work at your goals. </li></ul></ul></ul><ul><ul><ul><li>Learning = Knowledge is acquired – we are never too old. </li></ul></ul></ul><ul><ul><ul><li>Self-discipline = Battle starts in the mind. </li></ul></ul></ul><ul><li>“ Never pay the price twice for the same mistake, but growth means you will make mistakes but you must learn from each one of them.” </li></ul>PERSONAL GROWTH
  32. 32. <ul><li>Make yourself the Example not the Exception! </li></ul><ul><li>A person’s real growth potential will be accelerated by those closest to them. </li></ul><ul><li>Influences = Attractions Intuitive = Trusting Instincts </li></ul><ul><li>Networking = Circle of friends Responsible = Ball Carrier </li></ul><ul><li>Nurturing = Caring Competent = Excellent persuasive </li></ul><ul><li>Empowering = Sharing Loyal = Trustworthy </li></ul><ul><li>Resourceful = Adding Value Energetic = Tenacity & Focus </li></ul><ul><li>People tend to be promoted until they reach their level of Incompetence unless they seek/demand additional and appropriate training to continually develop! </li></ul><ul><li>Conclusion: </li></ul><ul><li>We can easily forgive a child who is afraid of the dark; </li></ul><ul><li>but the real tragedy of life is when adults are afraid of the light. </li></ul>PERSONAL GROWTH
  33. 33. <ul><li>Read the people then act having eliminated personal agendas, true motives and priorities! </li></ul><ul><li>Discernment goes deeper than knowledge, resembling intuition at times, a gift and at other times resulting from much painful experience! </li></ul><ul><li>Discernment always precedes decisions – analysis always precedes action. Upholds justice and does not distort it! </li></ul><ul><li>Discernment brings a profound perception of what is occurring on the outside or the inside of a person! </li></ul><ul><li>Discernment breeds through crisis management, adversity and sometimes there can be no compromise! </li></ul><ul><li>Sound discernment will always be driven by values and not public opinion! </li></ul><ul><li>“ Wisdom is not limited to evaluation of other’s behaviour - that’s judgement ” </li></ul>DISCERNMENT