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Alles erst der Anfang
Die Digitalisierung lernt laufen
Foto: zwennie

Prof. Tim Bruysten | richtwert GmbH | Mediadesign Ho...
Prof. Tim Bruysten

1

2

3

Aufbruch

Der innerste Kreis

Die Rettung der Welt
Prof. Tim Bruysten

1
Aufbruch
Prof. Tim Bruysten
Prof. Tim Bruysten
Prof. Tim Bruysten

„640kb should
be enough for
anybody…“
Prof. Tim Bruysten

„640kb should
be enough for
anybody…“
Bill Gates, 1981
Prof. Tim Bruysten

Loading Digitalization…
1% Finished
Prof. Tim Bruysten

Augm

eality
nted R
e
Software Summit 2013 | Prof. Tim Bruysten

Prof. Tim Bruysten

gence
l Intelli
cia

Artifi

http://www-05.ibm.com/de/pov/wa...
Prof. Tim Bruysten

lytics
ve Ana
redicti
P

http://www.youtube.com/watch?v=_ZyU6po_E74
Prof. Tim Bruysten

stems
ous Sy

tonom
Au

http://www.youtube.com/watch?v=pMFdImwMDRY
Prof. Tim Bruysten

inting
3D Pr

http://www.youtube.com/watch?v=X5AZzOw7FwA
Prof. Tim Bruysten

gmen
Au

ments
nviron
ted E
Prof. Tim Bruysten

gmen
Au

ments
nviron
ted E
Prof. Tim Bruysten

lation
t Simu
Perfec

http://www.youtube.com/watch?v=-hxq4VQI_E4
Prof. Tim Bruysten

ading
ain Re
Br

https://www.youtube.com/watch?v=76lIQtE8oDY
Prof. Tim Bruysten

Brain
rain to

B

https://www.youtube.com/watch?v=rNRDc714W5I
Prof. Tim Bruysten

rables
Wea

http://www.cs.rochester.edu/hci/pubs/pdfs/FoodMood.pdf
Prof. Tim Bruysten

Loading Digitalization…
1% Finished
Prof. Tim Bruysten

IP
RFID
Internet of Things
Loading Digitalization…
Social Enterprises
1% Finished
3D-Druck
Social Medi...
Prof. Tim Bruysten

Loading Digitalization…
1% Finished
Campfire Society
IP

Digital Society

Internet of Things

RFID

Soc...
Prof. Tim Bruysten

Loading Digitalization…
1% Finished
Campfire Society
IP

Digital Society

Internet of Things

RFID

Soc...
Prof. Tim Bruysten

Loading Digitalization…
1% Finished
Campfire Society
IP

Digital Society

Internet of Things

RFID

Soc...
Prof. Tim Bruysten

Loading Digitalization…
1% Finished
Campfire Society
Social Enterprises

Gegenwart

Digital Society

In...
Prof. Tim Bruysten

Loading Digitalization…
0,1% Finished
Campfire Society
IP

Digital Society

Internet of Things

RFID

S...
http://www.

mpg.de/591

Prof. Tim Bruysten
7127/ferenc
_krausz

Loading Digitalization…
0,1% Finished
Campfire Society
IP
...
http://www.m

pg.de/5917

Prof. Tim Bruysten

127/ferenc_

krausz

er Lücke…
ließen ein
dem Sch
en

ien dien
Technolog
ll ...
Prof. Tim Bruysten

Institutions will try to
preserve the problem to
which they are the
solution.
Clay Shirky
Prof. Tim Bruysten

Vernetzung

Digitales Geld

3D Printing

Dronen
Prof. Tim Bruysten

Beacons
Bitcoin

Vernetzung

Digitales Geld

Fast Delivery

Home Retail

3D Printing

Dronen

Arts & C...
Prof. Tim Bruysten

Finanzamt

Einzelhandel

Banken

Stadtplanung
Beacons
Bitcoin

Vernetzung

Digitales Geld

Fast Delive...
Prof. Tim Bruysten

Finanzamt

Einzelhandel

Banken

Stadtplanung
Beacons
Bitcoin

Vernetzung

Digitales Geld

Fast Delive...
Prof. Tim Bruysten

Genotyp der Digitalisierung:
Alles ist einander Kontext
Prof. Tim Bruysten

Kappa

Alpha
Gamma
Delta

Eta

Beta

Iota

Zeta
Epsilon

Ny

Theta

Lambda

My
Prof. Tim Bruysten

Kappa

Alpha
Gamma
Delta

physical network

Eta

Beta

Iota

Zeta
Epsilon
digital assisted network

Ny...
Prof. Tim Bruysten

Kappa

Alpha
Gamma
Delta

physical network

natürlich

Eta

Beta

Iota

Zeta
Epsilon
digital assisted ...
Prof. Tim Bruysten

Kappa

Alpha
Gamma
Delta

Familie
Freunde
Clan
Arbeitsplatz
Partei

physical network

Eta

Beta

Iota
...
Prof. Tim Bruysten

Kappa

Alpha
Gamma
Delta

Familie
Freunde
Clan
Arbeitsplatz
Partei

physical network

Eta

Beta

Iota
...
Prof. Tim Bruysten

Kappa

Alpha
Gamma
Delta

Familie
Freunde
Clan
Arbeitsplatz
Partei

physical network

Eta

Beta

Iota
...
Prof. Tim Bruysten

Kappa

Alpha

Delta

Familie
Freunde
Clan
Arbeitsplatz
Partei

physical network

Beta

Iota

Zeta
Epsi...
Prof. Tim Bruysten

2
Der innerste Kreis
Prof. Tim Bruysten

The untethered, hyperconnected Enterprise
Irving Wladawsky-Berger: http://blog.irvingwb.com/blog/2012/...
Prof. Tim Bruysten

Digital
Business
Prof. Tim Bruysten

TV
Konsolen
Kühlschränke

Tablets
Mini-Tables SmartPhones
iPods
Laptop

Digital
Business

PC
Server
Da...
Prof. Tim Bruysten

Dienstleister
Syndication
Search

Algorithmus
…

Kunde

Office Berlin
Team 15

Digital
Business

Arbeits...
Prof. Tim Bruysten

Pizza Bäcker
Kunde
Dienstleister
Syndication
Search

Algorithmus
…

Kunde

Office Berlin
Team 15

Digita...
Prof. Tim Bruysten
Prof. Tim Bruysten

80% der Menschen vertrauen Empfehlungen von Freunden*
(nur 14% vertrauen der Werbung)
*Quelle: PwC
Prof. Tim Bruysten

Big Data ist zuallererst eine
Strategie der Kontexte.
Prof. Tim Bruysten

Marke

Produkt

Integration
Prof. Tim Bruysten

Marke

Produkt

Integration

Identität

Content

Kontext
Prof. Tim Bruysten

1% Finished
Prof. Tim Bruysten

Antifragile
Business
Artificial
Enterprise
Digital Enterprise
Context Strategy
Resilient Brand
Potenti...
Prof. Tim Bruysten

3
Die Rettung der Welt
Prof. Bruysten

WAS IST DAS
GEGENTEIL
VON SPIEL?

Foto: (c) Sabrina Nicke
Prof. Bruysten

LETHARGIE
Prof. Bruysten

Spiel

1

Lernen?

Arbeit?

ARGIE
LETH
Prof. Bruysten

Und „auf der Arbeit“?

http://www.gallup.com/strategicconsulting/158162/gallup-engagement-index.aspx
Prof. Bruysten

Was für Arbeit?

http://goo.gl/VUIZIC
Prof. Bruysten
Prof. Bruysten

Im Spiel
Akzeptieren wir Regeln
Sind wir Teamfähig
Wachsen wir über uns hinaus
Prof. Bruysten

»What if we decided to use
everything we know about
game design to fix what‘s
wrong with reality?«
Jane McG...
Prof. Bruysten

http://enterprise-gamification.com/index.php/en/education-a-training/71-roadwarrior-how-sap-trains-its-sal...
Prof. Bruysten

Überdeutliches, exzessives Feedback

http://enterprise-gamification.com/index.php/en/education-a-training/...
Prof. Bruysten

UseCase: Roadwarrior – SAP Vertriebs-Game

Abschlussrate
ist zweistellig
gestiegen
Siehe auch: Wirtschafts...
Prof. Bruysten

http://www.signature9.com/electrotech/starbucks-conquered-the-corner-coffee-shop-now-they-want-your-phone
Prof. Bruysten

Anerkennung
Beziehungen
Ehre
Eros
Essen
Familie
Idealismus
Körperliche Aktivität
Macht
Neugier
Ordnung
Rac...
Prof. Bruysten

http://www.watermarkconsult.net/blog/2012/02/01/the-roi-of-a-great-customer-experience/
Prof. Tim Bruysten

Danke!
Prof. Tim Bruysten
bruysten@richtwert.eu

!

www.bruysten.com
xing.com/profile/Tim_Bruysten
face...
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Alles erst der Anfang - Die Digitalisierung lernt laufen

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Die Folien zu meinem Vortrag auf der Jahrestagung des Softwareforums Leipzig am 04.03.2014

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Alles erst der Anfang - Die Digitalisierung lernt laufen

  1. 1. Alles erst der Anfang Die Digitalisierung lernt laufen Foto: zwennie Prof. Tim Bruysten | richtwert GmbH | Mediadesign Hochschule
  2. 2. Prof. Tim Bruysten 1 2 3 Aufbruch Der innerste Kreis Die Rettung der Welt
  3. 3. Prof. Tim Bruysten 1 Aufbruch
  4. 4. Prof. Tim Bruysten
  5. 5. Prof. Tim Bruysten
  6. 6. Prof. Tim Bruysten „640kb should be enough for anybody…“
  7. 7. Prof. Tim Bruysten „640kb should be enough for anybody…“ Bill Gates, 1981
  8. 8. Prof. Tim Bruysten Loading Digitalization… 1% Finished
  9. 9. Prof. Tim Bruysten Augm eality nted R e
  10. 10. Software Summit 2013 | Prof. Tim Bruysten Prof. Tim Bruysten gence l Intelli cia Artifi http://www-05.ibm.com/de/pov/watson/index.html http://www.youtube.com/watch?v=Qv5JVRfYGnU
  11. 11. Prof. Tim Bruysten lytics ve Ana redicti P http://www.youtube.com/watch?v=_ZyU6po_E74
  12. 12. Prof. Tim Bruysten stems ous Sy tonom Au http://www.youtube.com/watch?v=pMFdImwMDRY
  13. 13. Prof. Tim Bruysten inting 3D Pr http://www.youtube.com/watch?v=X5AZzOw7FwA
  14. 14. Prof. Tim Bruysten gmen Au ments nviron ted E
  15. 15. Prof. Tim Bruysten gmen Au ments nviron ted E
  16. 16. Prof. Tim Bruysten lation t Simu Perfec http://www.youtube.com/watch?v=-hxq4VQI_E4
  17. 17. Prof. Tim Bruysten ading ain Re Br https://www.youtube.com/watch?v=76lIQtE8oDY
  18. 18. Prof. Tim Bruysten Brain rain to B https://www.youtube.com/watch?v=rNRDc714W5I
  19. 19. Prof. Tim Bruysten rables Wea http://www.cs.rochester.edu/hci/pubs/pdfs/FoodMood.pdf
  20. 20. Prof. Tim Bruysten Loading Digitalization… 1% Finished
  21. 21. Prof. Tim Bruysten IP RFID Internet of Things Loading Digitalization… Social Enterprises 1% Finished 3D-Druck Social Media Big Data Augmented Reality Blue Tooth Beacon Brain Reading Brain 2 Brain Comm.
  22. 22. Prof. Tim Bruysten Loading Digitalization… 1% Finished Campfire Society IP Digital Society Internet of Things RFID Social Enterprises Digital Enterprises 3D-Druck Social Media Artificial Enterprises Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Kardashev 1 Society Nano Assembler Mind Security Software Healthcare Love & Sex with Robots Household Robots Humanoid Robots Military Robots Terminator Drones Self Driving Cars Algorithmic Intelligence Gen Food Utility Dust Mind Uploads Mind Writing Better than Human Robots Self Flying Planes Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals General Artificial Intelligence Hybrid Animals Kardashev X Society Dyson Spären Living Enterprises Pre-Crime Mind Reading Augmented Reality Industrial Robots Aesthetic Society
  23. 23. Prof. Tim Bruysten Loading Digitalization… 1% Finished Campfire Society IP Digital Society Internet of Things RFID Social Enterprises Digital Enterprises 3D-Druck Social Media Artificial Enterprises Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Kardashev 1 Society Nano Assembler Mind Security Software Healthcare Love & Sex with Robots Household Robots Humanoid Robots Military Robots Terminator Drones Self Driving Cars Algorithmic Intelligence Gen Food Utility Dust Mind Uploads Mind Writing Better than Human Robots Self Flying Planes Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals General Artificial Intelligence Hybrid Animals Kardashev X Society Dyson Spären Living Enterprises Pre-Crime Mind Reading Augmented Reality Industrial Robots Aesthetic Society
  24. 24. Prof. Tim Bruysten Loading Digitalization… 1% Finished Campfire Society IP Digital Society Internet of Things RFID Social Enterprises Digital Enterprises 3D-Druck Social Media Artificial Enterprises Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Kardashev 1 Society Nano Assembler Mind Security Software Healthcare Love & Sex with Robots Household Robots Humanoid Robots Military Robots Terminator Drones Self Driving Cars Algorithmic Intelligence Gen Food Utility Dust Mind Uploads Mind Writing Better than Human Robots Self Flying Planes Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals General Artificial Intelligence Hybrid Animals Kardashev X Society Dyson Spären Living Enterprises Pre-Crime Mind Reading Augmented Reality Industrial Robots Aesthetic Society
  25. 25. Prof. Tim Bruysten Loading Digitalization… 1% Finished Campfire Society Social Enterprises Gegenwart Digital Society Internet of Things RFID Digital Enterprises 3D-Druck Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Mind Security Mind Writing Software Healthcare Nano Assembler Humanoid Robots Military Robots Terminator Drones Self Driving Cars Better than Human Robots Self Flying Planes Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals General Artificial Intelligence Hybrid Animals Kardashev X Society Dyson Spären Living Enterprises Love & Sex with Robots Household Robots Algorithmic Intelligence Gen Food Kardashev 1 Society Utility Dust Pre-Crime Mind Reading Augmented Reality Industrial Robots Artificial Enterprises Zukunft Social Media Aesthetic Society Science Fiction IP Mind Uploads
  26. 26. Prof. Tim Bruysten Loading Digitalization… 0,1% Finished Campfire Society IP Digital Society Internet of Things RFID Social Enterprises Digital Enterprises 3D-Druck Social Media Artificial Enterprises Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Kardashev 1 Society Dyson Spären Living Enterprises Nano Assembler Kardashev X Society Utility Dust Pre-Crime Mind Reading Augmented Reality Mind Security Mind Uploads Mind Writing Software Healthcare Industrial Robots Aesthetic Society Love & Sex with Robots Household Robots Humanoid Robots Military Robots Terminator Drones Self Driving Cars Better than Human Robots Self Flying Planes Siggi Becker, 2013 Algorithmic Intelligence Gen Food Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals www.siggibecker.de General Artificial Intelligence Hybrid Animals
  27. 27. http://www. mpg.de/591 Prof. Tim Bruysten 7127/ferenc _krausz Loading Digitalization… 0,1% Finished Campfire Society IP Digital Society Internet of Things RFID Social Enterprises Digital Enterprises 3D-Druck Social Media Artificial Enterprises Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Kardashev 1 Society Dyson Spären Living Enterprises Nano Assembler Kardashev X Society Utility Dust Pre-Crime Mind Reading Augmented Reality Mind Security Mind Uploads Mind Writing Software Healthcare Industrial Robots Aesthetic Society Love & Sex with Robots Household Robots Humanoid Robots Military Robots Terminator Drones Self Driving Cars Better than Human Robots Self Flying Planes Siggi Becker, 2013 Algorithmic Intelligence Gen Food Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals www.siggibecker.de General Artificial Intelligence Hybrid Animals
  28. 28. http://www.m pg.de/5917 Prof. Tim Bruysten 127/ferenc_ krausz er Lücke… ließen ein dem Sch en ien dien Technolog ll (diese) …a Loading Digitalization… 0,1% Finished Campfire Society IP Digital Society Internet of Things RFID Social Enterprises Digital Enterprises 3D-Druck Social Media Artificial Enterprises Bio Assembler Big Data Predictive Analytics C2B Interfaces Virtual Reality Kardashev 1 Society Dyson Spären Living Enterprises Nano Assembler Kardashev X Society Utility Dust Pre-Crime Mind Reading Augmented Reality Mind Security Mind Uploads Mind Writing Software Healthcare Industrial Robots Aesthetic Society Love & Sex with Robots Household Robots Humanoid Robots Military Robots Terminator Drones Self Driving Cars Better than Human Robots Self Flying Planes Siggi Becker, 2013 Algorithmic Intelligence Gen Food Kill Decision Artificial Intelligence Printed Food Artificial Life Artificial Animals www.siggibecker.de General Artificial Intelligence Hybrid Animals
  29. 29. Prof. Tim Bruysten Institutions will try to preserve the problem to which they are the solution. Clay Shirky
  30. 30. Prof. Tim Bruysten Vernetzung Digitales Geld 3D Printing Dronen
  31. 31. Prof. Tim Bruysten Beacons Bitcoin Vernetzung Digitales Geld Fast Delivery Home Retail 3D Printing Dronen Arts & Crafts
  32. 32. Prof. Tim Bruysten Finanzamt Einzelhandel Banken Stadtplanung Beacons Bitcoin Vernetzung Digitales Geld Fast Delivery Home Retail 3D Printing Dronen Arts & Crafts Logistik Patente Zoll Hersteller
  33. 33. Prof. Tim Bruysten Finanzamt Einzelhandel Banken Stadtplanung Beacons Bitcoin Vernetzung Digitales Geld Fast Delivery Home Retail 3D Printing Dronen Arts & Crafts Logistik Patente Zoll Quelle: NOZ - Bundesbank zieht Bitcoin-Bestand in Zweifel Hersteller
  34. 34. Prof. Tim Bruysten Genotyp der Digitalisierung: Alles ist einander Kontext
  35. 35. Prof. Tim Bruysten Kappa Alpha Gamma Delta Eta Beta Iota Zeta Epsilon Ny Theta Lambda My
  36. 36. Prof. Tim Bruysten Kappa Alpha Gamma Delta physical network Eta Beta Iota Zeta Epsilon digital assisted network Ny Theta digital network Lambda My algorithmic network
  37. 37. Prof. Tim Bruysten Kappa Alpha Gamma Delta physical network natürlich Eta Beta Iota Zeta Epsilon digital assisted network Ny Theta digital network Lambda My algorithmic network ästhetisch
  38. 38. Prof. Tim Bruysten Kappa Alpha Gamma Delta Familie Freunde Clan Arbeitsplatz Partei physical network Eta Beta Iota Zeta Epsilon digital assisted network Ny Theta digital network Lambda My algorithmic network
  39. 39. Prof. Tim Bruysten Kappa Alpha Gamma Delta Familie Freunde Clan Arbeitsplatz Partei physical network Eta Beta Iota Zeta Epsilon digital assisted network Ny Theta digital network Lambda My algorithmic network
  40. 40. Prof. Tim Bruysten Kappa Alpha Gamma Delta Familie Freunde Clan Arbeitsplatz Partei physical network Eta Beta Iota Zeta Epsilon digital assisted network Ny Theta digital network Lambda My algorithmic network
  41. 41. Prof. Tim Bruysten Kappa Alpha Delta Familie Freunde Clan Arbeitsplatz Partei physical network Beta Iota Zeta Epsilon digital assisted network Ny Theta Lambda digital network My algorithmic network NYSE Gamma Eta
  42. 42. Prof. Tim Bruysten 2 Der innerste Kreis
  43. 43. Prof. Tim Bruysten The untethered, hyperconnected Enterprise Irving Wladawsky-Berger: http://blog.irvingwb.com/blog/2012/06/the-untethered-hyperconnected-enterprise.html
  44. 44. Prof. Tim Bruysten Digital Business
  45. 45. Prof. Tim Bruysten TV Konsolen Kühlschränke Tablets Mini-Tables SmartPhones iPods Laptop Digital Business PC Server DataCenter
  46. 46. Prof. Tim Bruysten Dienstleister Syndication Search Algorithmus … Kunde Office Berlin Team 15 Digital Business Arbeitsgruppe F
  47. 47. Prof. Tim Bruysten Pizza Bäcker Kunde Dienstleister Syndication Search Algorithmus … Kunde Office Berlin Team 15 Digital Business Stakeholder Arbeitsgruppe F
  48. 48. Prof. Tim Bruysten
  49. 49. Prof. Tim Bruysten 80% der Menschen vertrauen Empfehlungen von Freunden* (nur 14% vertrauen der Werbung) *Quelle: PwC
  50. 50. Prof. Tim Bruysten Big Data ist zuallererst eine Strategie der Kontexte.
  51. 51. Prof. Tim Bruysten Marke Produkt Integration
  52. 52. Prof. Tim Bruysten Marke Produkt Integration Identität Content Kontext
  53. 53. Prof. Tim Bruysten 1% Finished
  54. 54. Prof. Tim Bruysten Antifragile Business Artificial Enterprise Digital Enterprise Context Strategy Resilient Brand Potentialanalyse Internal Empowerment External Empowerment Feedback Loops 1% Finished Multi-Network Organisation
  55. 55. Prof. Tim Bruysten 3 Die Rettung der Welt
  56. 56. Prof. Bruysten WAS IST DAS GEGENTEIL VON SPIEL? Foto: (c) Sabrina Nicke
  57. 57. Prof. Bruysten LETHARGIE
  58. 58. Prof. Bruysten Spiel 1 Lernen? Arbeit? ARGIE LETH
  59. 59. Prof. Bruysten Und „auf der Arbeit“? http://www.gallup.com/strategicconsulting/158162/gallup-engagement-index.aspx
  60. 60. Prof. Bruysten Was für Arbeit? http://goo.gl/VUIZIC
  61. 61. Prof. Bruysten
  62. 62. Prof. Bruysten Im Spiel Akzeptieren wir Regeln Sind wir Teamfähig Wachsen wir über uns hinaus
  63. 63. Prof. Bruysten »What if we decided to use everything we know about game design to fix what‘s wrong with reality?« Jane McGonigal, reality is broken, 2011
  64. 64. Prof. Bruysten http://enterprise-gamification.com/index.php/en/education-a-training/71-roadwarrior-how-sap-trains-its-sales-people-on-mobility
  65. 65. Prof. Bruysten Überdeutliches, exzessives Feedback http://enterprise-gamification.com/index.php/en/education-a-training/71-roadwarrior-how-sap-trains-its-sales-people-on-mobility
  66. 66. Prof. Bruysten UseCase: Roadwarrior – SAP Vertriebs-Game Abschlussrate ist zweistellig gestiegen Siehe auch: Wirtschaftswoche 7/2014 vom 10.02.2014, Seite 64ff
  67. 67. Prof. Bruysten http://www.signature9.com/electrotech/starbucks-conquered-the-corner-coffee-shop-now-they-want-your-phone
  68. 68. Prof. Bruysten Anerkennung Beziehungen Ehre Eros Essen Familie Idealismus Körperliche Aktivität Macht Neugier Ordnung Rache Ruhe Sparen Status Unabhängigkeit Foto: US Army Africa
  69. 69. Prof. Bruysten http://www.watermarkconsult.net/blog/2012/02/01/the-roi-of-a-great-customer-experience/
  70. 70. Prof. Tim Bruysten Danke! Prof. Tim Bruysten bruysten@richtwert.eu ! www.bruysten.com xing.com/profile/Tim_Bruysten facebook.com/bruysten de.linkedin.com/in/bruysten twitter.com/timbruysten ! richtwert GmbH www.richtwert.eu ! Mediadesign Hochschule www.mediadesign.de Informationen zum Vortrag: http://richtwert.eu/softwareforen-leipzig/ ! Nächste Termine: 21.03.: PwC Akademie: Gewinnbringender Einsatz von Social Media 24.03.: Akademie d. dt. Buchhandels: E-Trends und Future Technologies 27.03.: Bitkom Akademie: Erfolgsmessung in Social Media

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