Tijl Hoornstra

Munich Area, Germany Germany

Owner

Consulting / Advisory

My name is Tijl Hoornstra. I am a strategy and innovation expert with over eight years’ experience in business design, and academic course development. Industrial designer by trade currently working as an experienced management consultant. This is where I drive the transformation towards digital mastery for my clients. ExperienceWatch is my attempt to share with the you the 'How' and 'Why' of Digital Transformation, Innovation Management, Customer Experience. I will dive into why Customer Centricity is the way to sustainable competitive advantage and how to use digital tools to use to your advantage.