Our Expertise, Your Business: ATGWORK Industry SolutionsSupport Training Consulting Outsourcing www.atgwork.com
ATGWORK is a global servicesorganization that is the leadingprovider of Consulting, Outsourcing,Training, Staffing and SoftwareReseller for Oracle Database,Applications, Business Intelligenceand Middleware Products.ATGWORK Training ATGWORK Consulting& Reseller of Oracle Software Drawing on industry best practices and specialized software expertise, ATGWORK consultants help you assess your current infrastructure, create your enterprise computingOracle Database strategy, and deploy new technology. ATGWORK Consulting helps you face today’s mostOracle Business Intelligence complex technology challenges and increase return on your Oracle investment.Oracle MiddlewareOracle Fusion Whether you’re starting a new implementation, increasing your system security, orOracle E-Business Suite upgrading to the latest Oracle products, ATGWORK consultants support your technologyPeopleSoft Enterprise Applications goals with experience, excellence, and full accountability. Close relationships with OracleJD Edwards EnterpriseOne product development, Oracle Support, Oracle Training, and related technologiesJD Edwards World enable ATGWORK Consulting to create a plan that’s right for your company. Working withOracle Communications (Portal) you to understand and meet your goals, ATGWORK Consulting can help you track theOracle Communications (Netsure) progress of your IT projects and meet your business objectives.Oracle Communications (MetaSolv)Demantra ATGWORK Consulting SolutionsOracle Activity Based Management ATGWORK Consulting brings a high degree of specialization to the implementation of OracleSiebel Applications technologies and applications and offers the following services for Oracle products:Oracle Retail (Retek)Oracle Customer Self-Service Applications: ATGWORK Business Flow AcceleratorsHyperion ATGWORK Consulting streamlines critical business processes with business applicationsCrystal Ball and ATGWORK’s Business Flow Accelerators—an implementation approach that leveragesPrimavera prede?ned business ?ow templates to signi?cantly reduce the time and cost associatedTelephony@Work with applications implementations. You can take advantage of the ATGWORK BusinessOracle Transportation (Global Logistics) Flow Accelerator approach across all the Business Applications, including Financials,Oracle Financial Services Applications Human Resources, Projects, Sales, Marketing, Service, Supply Chain and Manufacturing.Oracle Financial AnalyzerOracle Sales Analyzer Technology: ATGWORK Information Architecture ServicesOracle Utilities (SPL WorldGroup)Oracle Utilities (Lodestar) ATGWORK Information Architecture (AIA) Services address increasingly complexOracle MarketPrice (Revenue Technologies) information-management needs with a well-de?ned technology vision, architecture,Oracle Health Sciences and implementation plan. With AIA Services, you can integrate data acrossAgile Product Lifecycle every level of your organization and reduce the duration and cost of technologyAgile for Process (Prodika) implementations. AIA Services focus on the following technology areas:Oracle Enterprise Visualization (Cimmetry)Oracle Taxation ApplicationGovernance, Risk, and Compliance (GRC) MIDDLEWARE DATABASELogicalApps • J2EE Application Server • Real Application ClustersOracle’s AdminServer • Service-Oriented Architecture • Advanced SecurityOracle’s Interlace Systems • Business Process Mgmt • EmbeddableOracle’s Global KnowledgeOracle’s Skywire • Business Intelligence • Secure Enterprise SearchAutovue • Content Management • Data WarehousingApplication Integration Architecture (AIA) • Identity Management • Server VirtualizationTimesTen • Collaboration Suite • Enterprise ManagementSunopsis • Enterprise Portal • PartitioningOracle WebLogic • Business Integration • OLAP • Data Hubs • Data Mining • Developer Tools • Spatial Data • Web Services Management • Secure Backup
PEACE OF MIND ATGWORK OutsourcingSave IT costs Do you:Achieve better SupportserviceMitigate riskMore efficient IT staff• Focus on your core business instead of routine administration• 24x7 coverage without 24x7 IT staff• Immediate and consistent IT staff Then ATGWORK Applications Outsourcing (AAO) and ATGWORK Technology Outsourcing (ATO)Increased efficiencies is the answer.• Increased productivity ATGWORK Applications Outsourcing is a complete applications management and• Improved business processes maintenance service offering. You can outsource your applications management to ATGWORK,• Lower IT administration and so you can focus on your core business and achieve business efficiencies. By using ATGWORK maintenance costs Applications Outsourcing you can save 50% on IT management costs and product• Reduced support support time, increase productivity 35% and mitigate business risk. resolution time ATGWORK Technology Outsourcing offers administration, management and maintenance• Risk Mitigation: Access secure, reliable online services with services for the Unbreakable Oracle Database and Oracle Middleware Server. By having global availability ATGWORK manage your software, you can cut IT administration costs by up to 46%, resolve support issues up to 50% faster, avoid up to 60% of outages through proactive service• Reduced outages and focus your IT professionals on priorities such as security and development instead• Faster deployments of routine administration.Faster, better and Both can be delivered in two ways, offering you maximum flexibility. You can choose tocheaper service have your software hosted on servers in one of ATGWORK’s world-class secure data centers; or you can leverage your existing hardware investment by having ATGWORK remotely manage your software residing either at your premises or at a third-party data center. ATGWORK applications experts can manage your Oracle software anywhere, and provide the flexibility to meet your businesses’ needs.
PEACE OF MIND Business Process Outsourcing (BPO) reduced cost, reduced risk, and greater business fexibility. Traditional IT management is: Database Expensive • Grid, High Availability • Management and maintenance is more expensive than license and procurement • Real Application Clusters • Partitioning Difficult to service • OLAP & Data Mining • Vendor support has limited visibility of your environment • Data Warehousing & ETL • Problems have to be replicated before they can be resolved • Security • Higher downtime – frustration is often the result • Spatial • Oracle Lite • Telephone tag occurs as a solution to the problem is sought • Times Ten Inefficient/poor use of scarce resources • Workload isn’t predictable day to day • Routine administration prevents work on strategic tasks Middleware Traditional software delivery treats software as a separate entity from Support services. • Application Server The Outsourcing model blends software and services into one continuum - a “Continuous • SOA / Integration Connection” between you and Support. This is faster, better and cheaper than traditional • Business Intelligence software management. • Content Management Faster • Identity Management • Outsourcing reduces Technical Assistance Request resolution times through online support • Data Hubs • It optimises issue resolution, as well as the delivery of normal Oracle maintenance, through • Collaboration Services standard tools and connectivity • Java Development Tools • Enterprise Performance Better Management • ATGWORK Outsourcing delivers best practices – defined services through virtual centers of expertise Applications • It leverages the size and scope of the ATGWORK global delivery organization to provide you with 24x7 DBA service coverage • E-Business Suite Cheaper • PeopleSoft Enterprise • Siebel • Outsourcing reduces ongoing maintenance expenditures through movement towards • JD Edwards certified configurations • Oracle Retail • It leverages industrial scale Oracle proactive and reactive patching competencies for • i-Flex optimal efficiency • Communications Billing • Utilities Focus on your core business: let the ATGWORK Oracle experts maintain your systems. • ProfitLogic • G-Log Support Maintenance Services To find out how you can put the power of ATGWORK Support, Training, Consulting and Outsourcing to work for your business, visit www.atgwork.com