Startup Catalyst Program
28 February, 2014
Deep Kalra
President, TiE Delhi-NCR
Founder & Group CEO, MakeMyTrip.com
Buildin...
Hire Better than Yourself
The ‘Yes Boss’ Syndrome
Evolution of the Team
Encourage Risk-Taking
Sharing the Wealth
Preserving Culture with Growth
MMYT’s Secret Sauce
• Egalitarianism
• Transparency
• Trust
• Accesability
• L&D
• Soccer, not Chess
Work Hard, Have Fun, ...
Trippers Speak
My Rewards – I have
RSUs and I feel sense of
pride and ownership for
all my deliverables,
opportunity to le...
Trippers Speak
Leadership Connect/Access
Friendly Policies
Empowering Culture
i. Innovative Projects
ii. Picking offs/holi...
Trippers Speak
Welcoming
Trip on- Our award winning social gamified orientation program is called “Trip On”.
All the joine...
Trippers Speak: small case studies
Cross Functional Projects which
naturally cut through teams
i. Freedom (Automation, Tec...
It’s a Good Trip!
Startup Accelerator 2014: Building a great team & organizational culture
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Startup Accelerator 2014: Building a great team & organizational culture

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Deep Kalra

Startup Accelerator 2014: Building a great team & organizational culture

  1. 1. Startup Catalyst Program 28 February, 2014 Deep Kalra President, TiE Delhi-NCR Founder & Group CEO, MakeMyTrip.com Building a Great Team & Organizational Culture
  2. 2. Hire Better than Yourself
  3. 3. The ‘Yes Boss’ Syndrome
  4. 4. Evolution of the Team
  5. 5. Encourage Risk-Taking
  6. 6. Sharing the Wealth
  7. 7. Preserving Culture with Growth
  8. 8. MMYT’s Secret Sauce • Egalitarianism • Transparency • Trust • Accesability • L&D • Soccer, not Chess Work Hard, Have Fun, Create History! BUT … 2 out of 3 is not an Option
  9. 9. Trippers Speak My Rewards – I have RSUs and I feel sense of pride and ownership for all my deliverables, opportunity to learn thru experiences like FAM, sponsored MBA programs etc. There is someone to hear when I want to talk – all senior team members are always accessible and open to all sorts of discussions. Systems and processes are non-bureaucratic Opportunity to work closely with one best senior resources in the industry. Be a part of Industry leader in OTA industry Growing industry with long term focus Colleagues as friends Fun@Work Aggressive employees with passion to Win My Career Growth – Since this is a growing firm and I’ll be playing key role and get challenging opportunities including international My Role – I’ll be empowered to innovate, to start something new. I’ll get opportunity to work on challenging assignments and steer it my way to make it a success. Moreover, my role is as critical for organizations’ over all growth so I do play key role in overall company growth.
  10. 10. Trippers Speak Leadership Connect/Access Friendly Policies Empowering Culture i. Innovative Projects ii. Picking offs/holidays iii. Food Vendors iv. Gifts v. Dress code Pride Camaraderie Fun Fast Growth Ownership/Equity Ownership i. Share in Equity ii. A FIT RECIPIE- acronym by a employee for our values iii. Photo Walls by Content Team Time Out Together! i. Company sponsored ii. Department offsite iii. Leadership Offsites iv. Company Offsite Celebrating Together/THM i. Town Hall Meets ii. MMYT Birthday/Festivals iii. Leadership Offsites iv. Company Offsite Standing By Together We encourage a strong show of camaraderie in tougher times, which resonates our strong team and ‘family’ culture. One of the recent examples was when we lost one of our young colleagues who was the only earning member of his family. A company wide, generous donations were matched by the company to create a corpus of 5 lacs that was handed over to his mother.
  11. 11. Trippers Speak Welcoming Trip on- Our award winning social gamified orientation program is called “Trip On”. All the joiners for the day gather together in a bright colorful rooms of bean bags called -Vegas. These games on iPads enable the joiners to learn about the organization in an interactive and non-classroom training manner. Every new joiner is given a iPad to run their simulation games and begin their journey in the organization. After a thorough description of all policies and document collection process, the Scavenger Hunt starts. Through this hunt the new joiners are given clues leading to certain important people and places (ex- Rooms, ATM, Washrooms etc.) in the organization. They have to figure out who these people are and get a picture clicked with them. This helps break the ice on their first day.
  12. 12. Trippers Speak: small case studies Cross Functional Projects which naturally cut through teams i. Freedom (Automation, Tech, products); ii. New Product Launches(Product, Training, Marketing) iii. Route Planner iv. Mobile App Rewarding ‘Team’ Achievements i. A-Team Award: Teamwork and camaraderie between employees is an asset that propels every organization forward. Working cohesively as one unit is important for any work to be done successfully specially when there are dependencies within various teams. This award appreciates and recognizes the passion and selflessness shown by teams in achieving common organizational objectives by working collaboratively not just within their units but cross functionally as well. Winner for last year- Team Andaman – a combined effort from 3 teams- Product, Operations and tour managers. ii. Business Group Extraordinaire: This team award appreciates and recognizes superior performance displayed by teams in significantly over – achieving their goals and dramatically impacting common organizational objectives Winners of last year- India Hotels Team, Tech Core Team, Holiday Experts Channel
  13. 13. It’s a Good Trip!

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