Better Than Unions

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Better Than Unions

  1. 1. Better than Unions THE GREAT GAME OF BUSINESS Enlightened Business Leadership Business Basics Education Power tools in the workplace
  2. 2. We’re all in this together <ul><li>Poor communication and conflicting objectives result from ignorance about how business works </li></ul><ul><li>Practical real time business basics education , motivation, and wise use of power tools can stamp out harmful ignorance in the work place </li></ul><ul><li>Power tools are: </li></ul><ul><li>(1) risky if operated in ignorance, or </li></ul><ul><li>(2) effective if skills are developed </li></ul>
  3. 3. Information Age Technologies
  4. 4. Globalization
  5. 5. The Pursuit of Excellence
  6. 6. Continuous Improvement
  7. 7. Enlightened Business Leadership Interactive Management High-Involvement Management Theory O (Ownership Style of Management) Highly Effective Management Common Sense Management One-Minute Management Open Book Management Firing On All Cylinders The Power of People Honest Business I-Power The Goal The Game of Work The Great Game of Business
  8. 8. Impact on Traditional Management
  9. 9. STRENGTHEN YOUR COMPANY BY Growing employees into business people who are <ul><li>accountable </li></ul><ul><li>self-reliant </li></ul><ul><li>team players </li></ul>
  10. 10. Turn employees into business people by getting them into the game of business by stamping out ignorance in the workplace
  11. 12. 1. How well do your employees understand profit, how your business makes money, and how they can help it make more?
  12. 13. 2. How strongly do they personally want to achieve and work to achieve business objectives and the critical numbers?
  13. 14. 3. How well do they know the rules of the game of business, and how turned on are they to produce better results, in less time, at lower cost?
  14. 15. 4. How well do they follow the action, keep score, and work together to win against the competition?
  15. 16. Special programs can backfire <ul><li>Information and communications technologies and continuous improvement programs can either be power tools in the hands of business people or risky in the hands of people who do not understand business </li></ul><ul><li>To strengthen and build business and take advantage of power tools for continuous improvement, companies must stamp out ignorance in the workplace </li></ul><ul><li>And it is best done in fun, more effective ways </li></ul>
  16. 17. Use Power Tools Wisely <ul><li>All businesses need improvement </li></ul><ul><li>Technology advances, competition, and economic stresses demand accelerated improvement </li></ul><ul><li>Power tools accelerate – for better or for worse </li></ul><ul><li>Use them wisely by turning employees into accountable, team-playing business people </li></ul>
  17. 18. Smartly Play the Game <ul><li>Educate and motivate everyone in the company by playing the game of business </li></ul><ul><li>1 - Know the rules of business 2 - Keep score and follow the action 3 - Equitably share the rewards </li></ul><ul><li>Meet needs better, make more money, and have more fun getting desired results by smartly playing the game of business </li></ul>
  18. 19. What are your objectives? <ul><li>How do you respond to the following? “Success for us depends on improving our performance in these key areas of our business.” </li></ul>
  19. 20. What keeps you up at night or w hat do you mull over and over? <ul><li>Improving productivity? </li></ul><ul><li>Producing more, better, in less time? </li></ul><ul><li>Lowering costs and expenses? </li></ul><ul><li>Motivating employees? </li></ul><ul><li>Getting real buy-in? </li></ul><ul><li>Retaining employees? </li></ul><ul><li>Getting a life? </li></ul><ul><li>Surviving? </li></ul>
  20. 21. Whatever your business objectives: <ul><li>Real financial statements measure success </li></ul><ul><li>Success requires effective teamwork </li></ul><ul><li>Effective teamwork requires educational training </li></ul><ul><li>Educational training needs practice, drill, & rehearse </li></ul>
  21. 22. What is it like being a traditional employee? <ul><li>Not knowing what’s going on </li></ul><ul><li>Not seeing the big picture </li></ul><ul><li>Not knowing the rules of the game </li></ul><ul><li>Not knowing the score </li></ul><ul><li>Feeling left out of the action </li></ul>
  22. 23. Most people want improvement <ul><li>Closed-book management and workplace ignorance is like an iron curtain that retards the rose of progress </li></ul>
  23. 24. Remove the Iron Curtain of Ignorance <ul><li>Economics and competition are forcing it </li></ul><ul><li>Blindfolded employees cannot compete </li></ul><ul><li>They only assume, guess, and gossip </li></ul>
  24. 25. Who has the keys to unlock the doors, to open up the game and get ‘em playing?
  25. 26. For your people to improve, their education and motivation must improve For your company to improve, your people must improve
  26. 27. People – your ultimate edge <ul><li>Your greatest assets </li></ul><ul><li>The only assets capable of learning & improvement </li></ul><ul><li>People can make more money for the business </li></ul><ul><li>Improve their real time education and motivation </li></ul>
  27. 28. Dramatically Accelerate Learning --- --- --- Remove every barrier
  28. 29. Blindfolds & barriers frustrate understanding & performance <ul><li>Without freedom, you’ve got prisoners or slaves </li></ul><ul><li>Who either submit in fear and do the minimum </li></ul><ul><li>Or work to get free </li></ul><ul><li>Or hide behind a union </li></ul>
  29. 30. Blindfolded people need help getting around <ul><li>Ongoing traditional supervision is slower, more costly, a drain on resources </li></ul><ul><li>Self-reliance is a gain </li></ul><ul><li>Self-reliant business people without “bottleneck bosses” can reduce cycle times, lower costs, and produce better results </li></ul>
  30. 31. Build individual accountability & self-reliance and group effort <ul><li>Capitalize on the power of positive peer pressure , to work better, in less time, and at lower cost than will ever be possible with traditional supervision </li></ul>
  31. 32. Keeping people in the dark <ul><li>Costs too much </li></ul><ul><li>Slows everything down </li></ul><ul><li>Produces poorer results </li></ul>
  32. 33. Whether it results from ignorance, fear, preoccupation with privacy, ego, or just tradition <ul><li>Ongoing competition to improve won’t let you keep putting up with your people working in the dark </li></ul>
  33. 34. How much is it costing you to carry, push, or pull employees because they are in the dark?
  34. 35. <ul><li>Put power tools in the hands of educated and motivated business people </li></ul><ul><li>Avoid the hot air and danger of ignorance </li></ul>Change Management Tools
  35. 36. ITS NOT ENOUGH TO CHANGE PROCESSES MINDS MUST CHANGE
  36. 37. Best results come when mind, heart, and spirit all get in gear <ul><li>Mind </li></ul><ul><li> Heart </li></ul><ul><li>Spirit </li></ul>
  37. 38. Capture that combination in a critical mass of team players and create a management system of business people capable of perpetual improvement
  38. 39. H ow do you best educate and motivate the people in your company?
  39. 40. Do Your People Know the Score? <ul><li>Are your numbers just for bosses and bean counters? </li></ul><ul><li>What a difference it makes to know the score! </li></ul><ul><li>Imagine not knowing the score in any game! </li></ul>
  40. 41. Make it Fun <ul><li>Business is serious, but it can be fun </li></ul><ul><li>Turn it into the best game in town </li></ul><ul><li>Get everyone in on it </li></ul><ul><li>Asking “What’s the score?” </li></ul><ul><li>Simplify to the most critical #’s </li></ul><ul><li>Set up a scorecard & scoreboards </li></ul><ul><li>See the $$$ in the action </li></ul>
  41. 42. To Be a Winner Learn to Keep Score <ul><li>CFO may first laugh it off </li></ul><ul><li>But notice the football pools </li></ul><ul><li>With detailed record keeping </li></ul><ul><li>Open up scorekeeping </li></ul><ul><li>Include a bonus system </li></ul><ul><li>Get them into the game </li></ul><ul><li>Make great improvement </li></ul>
  42. 43. Games Make Learning Fun <ul><li>Education should not be boring </li></ul><ul><li>Games are learning tools </li></ul><ul><li>Simple scorecard & scoreboards </li></ul><ul><li>Address company priorities </li></ul><ul><li>Improve company financials </li></ul>
  43. 44. Three Types of Games <ul><li>Greatest is the overall real game of business itself </li></ul><ul><li>Mini-games solve work-related problems </li></ul><ul><li>Educational toys are useful, but no substitute for the real thing </li></ul>
  44. 45. Why we work smarter and harder at games <ul><li>We are really involved </li></ul><ul><li>We see the big picture </li></ul><ul><li>We have more choice </li></ul><ul><li>Goals are better defined </li></ul><ul><li>Scorekeeping is better </li></ul><ul><li>Feedback is more frequent </li></ul><ul><li>Rules don’t change in the middle of the game </li></ul>
  45. 46. BUSINESS IS A SERIOUS GAME ABOUT MEETING NEEDS & MAKING MONEY -- the best game around <ul><li>Meet Needs </li></ul><ul><li>Make Money </li></ul><ul><li> </li></ul><ul><li>Have Fun Improving </li></ul>
  46. 47. You think they’re not interested in the numbers? <ul><li>A mental challenge? </li></ul><ul><li>Don’t understand them? </li></ul><ul><li>Not used to seeing them? </li></ul><ul><li>None of their business? </li></ul><ul><li>Just make it a game to improve the score, to win, and see what happens </li></ul><ul><li>Make it real to their bottom line and they will learn to earn </li></ul>
  47. 48. Why avoid transparency and keep them in the dark? <ul><li>Worried about competition? </li></ul><ul><li>Are professional sports any less competitive? </li></ul><ul><li>Scorekeeping transparency is vital, but incomplete without education and motivation </li></ul>
  48. 49. Why keep them blindfolded? <ul><li>Worried about revealing personal incomes? </li></ul><ul><li>Something else to hide? </li></ul><ul><li>Can’t handle feedback? </li></ul><ul><li>Short-timers only? </li></ul><ul><li>The way its always been? </li></ul><ul><li>Look – they’ve just got to see the scoreboard! </li></ul>
  49. 50. The distinct personal advantage of exclusive insider knowledge <ul><li>Comes at a very great cost to all others in the company and to the company itself as a potentially higher-value business </li></ul>
  50. 51. Make employees insiders <ul><li>Why settle for less when more is so available? </li></ul>
  51. 52. WHAT WORKS BEST? <ul><li>Tell me, and I will forget </li></ul><ul><li>Teach me, and I will remember </li></ul><ul><li>Involve me, and I will learn to get it right </li></ul>
  52. 53. Incomplete Recipes like Incomplete Puzzles will be Disappointing
  53. 54. It’s just Common Sense <ul><li>Open it up to educate and motivate </li></ul><ul><li>Do high-involvement target setting, planning, bonus system, interactive communications </li></ul><ul><li>Get line-of-sight focus on how each can personally help achieve company goals </li></ul><ul><li>Turn employees into business people who can and want to build the business </li></ul>
  54. 55. <ul><li>Achieve short-term & long-term business objectives </li></ul><ul><li>Strengthen company financial statements </li></ul><ul><li>Increase employees’ accountability and self-reliance </li></ul><ul><li>Increase their income and stake in the company </li></ul>
  55. 56. What are your priorities? <ul><li>Increased sales per employee? </li></ul><ul><li>New markets, new channels? </li></ul><ul><li>New product or capacity investment? </li></ul><ul><li>More profit, more cash flow? </li></ul><ul><li>Stronger balance sheet, higher equity value? </li></ul><ul><li>Survival? </li></ul>
  56. 57. Tap the power of people <ul><li>Grow beyond closed-book management, and employees will take chores off the shoulders of management </li></ul><ul><li>With transparent line item accountability, know-how, and incentive, they will find more ways to save money and make money than you ever imagined </li></ul>
  57. 58. None of us is as smart as all of us <ul><li>The smartest cannot be everywhere at the same time, meeting all requirements </li></ul><ul><li>The many eyes, ears, brains, and hands in a company can work better & smarter only if they’re not in the dark </li></ul>
  58. 59. We all learn from each other <ul><li>No one else can see what only someone else can see </li></ul><ul><li>Every little thing counts and everyone has something to contribute </li></ul><ul><li>Because they are where they are, each has insight to act upon and to share </li></ul>
  59. 60. Each one affects all the others <ul><li>Business is just people serving people for mutual profit </li></ul><ul><li>Each person affects customers, costs, and company reputation </li></ul><ul><li>Combined effects = business value </li></ul><ul><li>Turning employees into business people increases business value </li></ul>
  60. 61. We are all in this together <ul><li>We sink or float, drift or sail swiftly on course depending on: </li></ul><ul><li>-How deep & open the water is </li></ul><ul><li>-How the is wind blowing </li></ul><ul><li>-How seaworthy our boat is </li></ul><ul><li>-How well equipped we are </li></ul><ul><li>-How skilled we are at working </li></ul><ul><li>together to weather the storms </li></ul><ul><li>Don’t be blindfolded in storms </li></ul>
  61. 62. BOTTOM LINE <ul><li>Take off the blindfolds </li></ul><ul><li>Remove the iron curtain </li></ul><ul><li>Get rid of barriers to learning </li></ul><ul><li>Cut the overhead of ignorance </li></ul><ul><li>Reduce the waste of ignorance </li></ul>
  62. 63. Educate & motivate to stamp out ignorance in the workplace <ul><li>Teach the rules of the game </li></ul><ul><li>Teach them how your business makes money </li></ul><ul><li>Teach them how to build the value of your business </li></ul><ul><li>Teach what’s in it for them </li></ul>
  63. 64. Replace closed-book myths with informed reality <ul><li>The truth is less time consuming, less costly, and produces better results </li></ul><ul><li>A manager’s job is to keep a look-out ahead and teach those for whom s/he has stewardship, to help them become self-reliant and accountable </li></ul><ul><li>We all only grow if we have to stretch </li></ul>
  64. 65. Paint the big picture <ul><li>Let them gain respect for all facets of the business, including the competition </li></ul><ul><li>Encourage growth internally by sharing responsibility, risk, and the resulting wealth </li></ul><ul><li>Big picture vision pulls it all together, gives it meaning, makes it understandable </li></ul><ul><li>People can work together better and make wise decisions only if they have the big picture </li></ul>
  65. 66. Share the responsibility and the wealth <ul><li>Responsibility is risk </li></ul><ul><li>The greater the responsibility, the greater the risk </li></ul><ul><li>The greater the risk, the greater the return </li></ul><ul><li>The return comes only after taking the risk </li></ul><ul><li>The greatest risk is the risk of sharing </li></ul>
  66. 67. Tap the power of equity <ul><li>Equity is a powerful motivator, so take advantage of it </li></ul><ul><li>It is not just the upside that is motivational </li></ul><ul><li>Downside risk should be shared as well </li></ul><ul><li>Why should only a few have all the downside when so many others affect the outcome? </li></ul>
  67. 68. Teach employees to think and act like owners, to set goals and and become financially literate
  68. 69. To perform, follow the action, keep score, and improve, everyone must have the “want to” as well as the “how to,” hence the need for freedom and incentive, answering the question “Why? What’s in it for me?”
  69. 70. Everyone must know the rules, improve individual and team performance, unite as a team, compete in the market against the competition, have more fun, and make more money. It’s fun to improve and it’s fun to make more money. Let everyone enjoy the fun and more will.
  70. 71. ***WHATEVER THE PAIN*** SPELL RELIEF WITH THE GAME Educate and Motivate
  71. 72. The Great Game of Business <ul><li>A very major upgrade to the “School of Hard Knocks” </li></ul>
  72. 73. Do what it takes to get going, and never quit learning
  73. 74. Teach them “how” to play the game of business - Do high-involvement target setting and planning - Provide education on business & financial literacy Take employees to a higher level of thinking
  74. 75. Teach them “why” to keep score and follow the action - Open up score keeping - Have huddles, scrums Take employees to a higher level of thinking
  75. 76. Share the “rewards” of winning - Recognition - Bonus system - Internal career growth - Equity ownership Take employees to a higher level of thinking
  76. 77. Develop a premier management system by applying the elements of playing a game to the art of running a business , so that everyone can understand and help control their own and their combined business destiny
  77. 78. Get The Results You Want <ul><li>Individual accountability, self-reliance, and teamwork capitalizing on the power of positive peer pressure </li></ul><ul><li>Business objectives accomplished </li></ul><ul><li>Better individual and company performance </li></ul><ul><li>Better profits, cash flow, and balance sheet </li></ul><ul><li>Higher business valuation </li></ul><ul><li>More income and wealth for everyone </li></ul><ul><li>More fun for everyone </li></ul>
  78. 79. What Needs to Happen? <ul><li>Educate and motivate everyone by playing the game of business so everyone can know the rules, keep score, and follow the action </li></ul><ul><li>Practice, drill, & rehearse to improve individual & team performance </li></ul><ul><li>Let everyone gain respect for all facets of the business, including the competition and future possibilities, threats and opportunities </li></ul><ul><li>Unite as a team to survive and win against the competition </li></ul><ul><li>Encourage career growth internally by sharing risk and responsibility for the success of the company, and by sharing the resulting wealth </li></ul><ul><li>Have more fun and make more money for everyone, not just a few </li></ul>
  79. 80. PLAY THE GAME
  80. 81. IMPLEMENTATION
  81. 82. GET STARTED <ul><li>Company assessment - employee survey and management interviews </li></ul><ul><li>Company financial analysis </li></ul><ul><li>Strategic plan review </li></ul><ul><li>Determine current critical numbers </li></ul><ul><li>Set up company scorecard and scoreboards </li></ul><ul><li>Start huddles/scrums </li></ul>
  82. 83. GET IN GEAR <ul><li>Plan and test implementation </li></ul><ul><li>High-involvement target setting </li></ul><ul><li>High-involvement planning </li></ul><ul><li>Overall bonus program that works </li></ul><ul><li>Recognition and feedback </li></ul>
  83. 84. STAY IN GEAR <ul><li>Constantly teach business basics </li></ul><ul><li>Tap the power of playing the game </li></ul><ul><li>Do plan updates </li></ul><ul><li>Never quit learning </li></ul><ul><li>Review accountabilities </li></ul><ul><li>Get the value of coaching </li></ul>
  84. 85. Why it works <ul><li>People are the ultimate competitive edge </li></ul><ul><li>Tap their power </li></ul><ul><li>Blindfolds and barriers only frustrate </li></ul><ul><li>People want to improve and grow </li></ul><ul><li>None of us is as smart as all of us </li></ul><ul><li>We can all learn from each other </li></ul><ul><li>What each one does affects all the others </li></ul><ul><li>We are all in this together </li></ul>
  85. 86. Turn Employees Into Business People Get them into the game of business Stamp out ignorance in the workplace <ul><li>Determine the value to be gained </li></ul>
  86. 87. Tap the value of coaching and catalytic leadership The best teams have superior coaching Your coach can help assess your situation, get you started, get you in gear, and help you stay in gear

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