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Enterprise Agents: Deployment Best Practices


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Discussion on Enterprise Agent deployment models and where to deploy the agents in your internal enterprise network to gain visibility into your WAN, SaaS applications and ISP providers.

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Enterprise Agents: Deployment Best Practices

  1. 1. 0 Enterprise Agents: Deployment Best Practices Archana Kesavan Product Marketing Manager
  2. 2. 1 About ThousandEyes ThousandEyes delivers visibility into every network your organization relies on. Founded by network experts; strong investor backing Relied on for critical operations by leading enterprises Recognized as an innovative new approach 27 Fortune 500 5 top 5 SaaS Companies 4 top 6 US Banks
  3. 3. 2 • Software agents actively monitoring the network • Monitor your SaaS, VoIP or internally hosted services through instrumented Tests • Deployed within your enterprise network Enterprise Agent
  4. 4. 3 Enterprise Network DMZ Proxy CRMWeb Branch Office Branch Office Home Office Data Center MPLS MPLS S2S VPN VPN Internet Internet Remote Office Internet Internet
  5. 5. 4 Choosing the Right Deployment Model WHAT: Virtual appliance WHEN: If you have hardware and software infrastructure to deploy WHERE: Data centers, some Branch Offices WHAT: Containers on Cisco IOS- XE ISR 4000 Series and ASR 1000 Series WHEN: Re-use existing hardware WHERE: Branch Office, Remote location, WAN aggregation headend WHAT: Physical installer for Intel NUC WHEN: Unable to install new hardware WHERE: Remote locations WHAT: Docker Containers WHEN: Manage and maintain a large number of Enterprise Agents WHERE: Data center, Branch offices
  6. 6. 5 Enterprise Agents: Where to Deploy? DMZ Proxy CRMWeb Branch Office Branch Office Home Office Data Center MPLS MPLS S2S VPN VPN Internet Internet Internet 1 WAN Monitoring 2 SaaS and ISP Monitoring 3 Voice/Web Monitoring 1 22 3 3
  7. 7. 6 Deployment Guidelines • Some tests are more intensive than others • Page Load & Transaction tests • Bandwidth and Throughput tests • Agent-to-Agent tests are two tests in the backend • Enterprise Agents can be clustered • Recommended Agent load; < 75% • NAT Traversal and Proxy
  8. 8. 7 Demo • Installing Enterprise Agents • Instant test with Enterprise Agent from Virtual Box • Reverse Path Agent to Agent Tests • Voice Quality metrics