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Agile Metrics That Matter


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Patricia Carlin, General Manager ThoughtWorks talks about Metrics versus Diagnostics, Reporting Progress and Providing Visibility. And also the necessity of producing metrics that add value and eliminating metrics that are now deemed irrelevant. The discussion also comprises guidelines on effectively using metrics on an Agile Project as well as different types of metrics used on ThoughtWorks projects.

Published in: Technology

Agile Metrics That Matter

  1. 1. Welcome to the Agile Webinar on Agile Metrics that Matter The webinar will begin at 11 am GMT/ 4.30 pm IST NOTE: : Please adjust the volume of your headphone/speakers to hear the speaker clearly.
  2. 2. Agile Metrics That Matter <ul><li>Patricia (Patty) Carlin </li></ul><ul><li>General Manager, ThoughtWorks Bangalore </li></ul><ul><li>[email_address] </li></ul><ul><li> </li></ul><ul><li> </li></ul>
  3. 3. <ul><li>What information should be measured and tracked for Agile software development projects? </li></ul><ul><li>Which metrics are useful and which are just useless busywork? </li></ul><ul><li>How are different kinds of metrics used and how can they be misused? </li></ul><ul><li>What happens when we measure the wrong things? </li></ul><ul><li>Which stakeholders are interested in which sorts of information? </li></ul>What we’ll cover today
  4. 4. Roulette
  5. 7. hmm ...
  6. 8. Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted. -- Einstein
  7. 9. <ul><li>Tell me how you will measure me and I will tell you how I will behave </li></ul><ul><ul><ul><ul><ul><li>-- Goldratt </li></ul></ul></ul></ul></ul>
  8. 10. <ul><li>Measures something only if you plan to act on the results </li></ul><ul><li>Measures only what can be measured </li></ul><ul><li>Measures at the correct level and in the correct units </li></ul><ul><li>Is easy to collect </li></ul>What makes a Metric “good”?
  9. 11. Guiding Agile Principles <ul><li>Our highest priority is to satisfy the customer through early delivery of valuable software </li></ul><ul><li>Working software is the primary measure of progress </li></ul>
  10. 12. What do your Stakeholders want? <ul><li>All the information they need to make decisions, and no more </li></ul><ul><li>Information at the level of detail they can use </li></ul><ul><li>Information at the scope they care about </li></ul><ul><li>Information pertaining to the time frame they care about </li></ul>
  11. 13. Other factors that influence your choice of metrics ... <ul><li>General style of the Agile process </li></ul><ul><li>Type of work being done </li></ul>
  12. 14. Metrics Checklist <ul><li>Name </li></ul><ul><li>Question being Answered </li></ul><ul><li>Basis of Measurement </li></ul><ul><li>Level & Usage </li></ul><ul><li>Expected Trend </li></ul><ul><li>When to Use It </li></ul><ul><li>When to Stop Using It </li></ul><ul><li>How to Game It </li></ul><ul><li>Warnings </li></ul>
  13. 15. Velocity
  14. 16. Business Value Delivered
  15. 17. Release Burn-up
  16. 18. Defects
  17. 19. Unit Test Coverage
  18. 20. Technical Debt
  19. 21. Work In Progress
  20. 22. Story Cycle Time
  21. 23. <ul><li>Affirm and reinforce lean / agile practices </li></ul><ul><li>Measure results, not output </li></ul><ul><li>Follow trends not numbers </li></ul><ul><li>Belong to a small set of metrics / diagnostics </li></ul><ul><li>Provide fuel for meaningful conversation </li></ul><ul><li>Diagnose & improve the processes that produce business value </li></ul><ul><li>Provide feedback on a frequent and regular basis </li></ul><ul><li>Are easy to collect </li></ul>Good Agile Metrics
  22. 24. Keep in mind that change is difficult and that new metrics may be resisted if their message is problematic or unsettling.
  23. 25. Questions?
  24. 26. Thank you for attending the Agile webinar on Agile Metrics that Matter