How Consumer
Technology is Changing
Retail
this evening…
!   Retail Improvement – the role
!   Morrisons Overview
!   Consumer Technology in Retail
!   Embracing the...
“It is not the strongest of the
species that survives, nor the most
intelligent that survives. It is the
one that is most ...
in the not too distant past…
evolving the business…
the age we now live & work in…
consumer technology’s influence on Morrisons…
maintain points of difference…
how did we use the paper order pad…
our early thoughts on mobile devices…and a COW
too small too big & heavy
finding what’s right for our colleagues…
order pad – the journey…
Build a clear
business case
Setup team
+ process
for agile
delivery
Define MVP
for the
initiative...
the end result…
!   halved traditional time
to live
!   improved colleague
engagement
!   increased savings
How Consumer Technology is Changing Retail
How Consumer Technology is Changing Retail
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How Consumer Technology is Changing Retail

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We discuss the role of technology in improving the retail experience, an overview of our work with Morrisons, Consumer Technology in Retail and Embracing changes with the Electronic Order Pad

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How Consumer Technology is Changing Retail

  1. 1. How Consumer Technology is Changing Retail
  2. 2. this evening… !   Retail Improvement – the role !   Morrisons Overview !   Consumer Technology in Retail !   Embracing the change – Electronic Order Pad
  3. 3. “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change”. - Charles Darwin
  4. 4. in the not too distant past…
  5. 5. evolving the business…
  6. 6. the age we now live & work in…
  7. 7. consumer technology’s influence on Morrisons…
  8. 8. maintain points of difference…
  9. 9. how did we use the paper order pad…
  10. 10. our early thoughts on mobile devices…and a COW too small too big & heavy
  11. 11. finding what’s right for our colleagues…
  12. 12. order pad – the journey… Build a clear business case Setup team + process for agile delivery Define MVP for the initiative Iterative software development Pilot in 1 store Rollout to more stores… Short-term Vs Long-term a. Develop c. Learn b. Deploy
  13. 13. the end result… !   halved traditional time to live !   improved colleague engagement !   increased savings

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