Update RC Asia Pacific 2009


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  • Increase in the number of answered calls Number of responded to calls, steadyNext round for data collection March/ April 2010
  • Trends: Information requested most important reason for contact in region since collection started in 2003. In 2008, information requested account for 28% in earlier years higher percentages Increase in reporting of commercial exploitationIncrease in reporting on Legal matters Increase in reporting of abuse and violenceNext round for data collection March/April 2010
  • Update RC Asia Pacific 2009

    1. 1. Advocacy at CHI January 2010<br />Advocacy at CHI<br />Type date here<br />
    2. 2. 2<br />Advocacy Overview<br />Highlights since RC Thailand 2008<br />Advocacy Taskforce (Amrita)<br />Data updates<br />Principles, Standards and Practices Taskforce (Philippa)<br />
    3. 3. 3<br />Highlights since RC Thailand<br />Supplement ITU on allocation of short number 116 111 to child helplines<br />The Supplement invites governments to assign the number to helplines who do not have a short number yet. Can be used in advocacy efforts.<br />World Congress III Rio Agenda<br />Child helplines recognised as an essential tool to combat sexual abuse of children<br />Committee on the Rights of the Child, General Comment no. 12<br />Recognition of child helplines as an essential tool to the Right of Children to be heard<br />
    4. 4. Advocacy Taskforce – Amrita<br />4<br />International Child Helpline Day, 17 May<br />Violence against children follow up<br />2009 VAC Report<br />UNSRSG-VAC Marta Santos Pais<br />Upcoming collection for 2010<br />VAC fact sheet: end of Q1<br />Toll free status child helplines<br />Top priority for next few years: please inform us if you need assistance (depending on capacity).<br />Advocacy toolkit in progress<br />
    5. 5. Advocacy Taskforce – Amrita<br />5<br />Regional advocacy<br />Working on regional advocacy strategy. Should be finished end of Q1<br />Manuals and Training <br />Advocacy manual: finalized<br />On-line counselling training<br />Review of manual How to build your helpline<br />Partnerships<br />MoU with Plan International on violence in schools<br />MoU with RELAF<br />
    6. 6. Data updates– Amrita<br />6<br />Connecting to Children<br />Streamlining of data collection efforts<br />Data proforma, PSP, membership fee, VAC<br />Deadlines: March to May 2010<br />Country data software<br />Q&A<br />
    7. 7. Data<br />2008 Data<br />Attempted: all attempts at contact through telephone (including answering machine records). <br />Answered: Calls answered by the child helpline, where the child helpline provides with assistance or active listening ( includes testcalls or silent calls)<br />Responded to: All answered calls where the child helpline in able to provide assistance; and level of engagement suffiecien to categorise calls.<br />No. of contacts: Includes web based contacts, in person contacts and postal contacts.<br />
    8. 8. 2008 Data<br />
    9. 9. Principles, Standards, Practices Taskforce<br />9<br />Principles, Standards and Practices <br />Overview of PSP Checklist<br />Review of checklist<br />Glossary update<br />PSP Report 2009<br />The Future of the PSP Checklist<br />Development of Minimum Standards<br />Documentary Evidence Review: <br />Annual Reports<br />Screening Procedures<br />
    10. 10. Principles, Standards, Practices Taskforce<br />10<br />Principles, Standards and Practices <br />Membership Criteria<br />Impact Assessment Tools<br />Child Participation/Child Protection<br />Questionnaire: please return during closing session<br />
    11. 11. Thank you !<br />For questions<br />amrita@childhelplineinternational.org<br />leen@childhelplineinternational.org<br />nenita@childhelplineinternational.org<br />