Thill Logistics, In at Response Expo 2013

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Visit Thill Logistics Inc at Response Expo 2013 in booth 201. Meet our team, learn about our services and checkout the details on our 90 Day Trial!

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Thill Logistics, In at Response Expo 2013

  1. 1. Visit Thill Logistics, Inc at Response Expo 2013 Booth 201
  2. 2. Who we are . . .One of the largest fulfillment houses of its kindOver 4 million cubic feetRegional facilities in WI, CA, and GAManaging multiple categories of businessIn-house tri-lingual Customer Service teamWeb based “real-time” analytics
  3. 3. Thill FulfillmentFulfillment services include:DRTV FulfillmentPromotional DistributionRetail Distribution- pallet storage, shipping and receivingHand assembly of kits and packagingOcean container processingSpecial services - bar coding, shrink wrapping, banding, labelingWarehousing of goodsReal time project management reporting and project management systemProcessing of returns and undeliverable packagesPhysical inventory checks – available within 48 hours’ notice or scheduled on a regular basis.Dedicated QA staff to ensure service level agreements and procedures are being followed
  4. 4. Customer Service DirectInbound and outbound customer serviceTri- lingual customer service – English, Spanish and FrenchAutomated telephone service and live operatorsCommunication by emailAll operators are trained on the products being soldToll free number accessManual order entryComputerized return system including credits and refundsEmail order confirmation with tracking number for order includedOrder tracking - emailed directly to customerProduct inquiriesChargeback resolutionSave the Sale
  5. 5. Analytics by ThillAt Thill we empower our clients with the information and intelligence to run theirbusiness wherever and whenever they wantOur reports and analytics not only provide an overview of sales and returns, theyoffer a complete reporting suite enabling every department in your company toeffectively manage its respective verticalWhether you require marketing, analytics, reporting or forecasting tools, Thillprovides every necessary detail to assist you in making fast and effective decisionson your campaign
  6. 6. Thill Logistics 90 Day TrialFree order processing includes no charge for the following services: -Order processing -Pick and pack fees -Literature packed for items related to product we are fulfilling -Credit Card Processing -Order confirmation emails -Ship confirmation details -Credit Card decline emails -Return order processing -Pallet receiving -Case handling -Primary pick storage -Bulk storage -Please contact Thill representative for further details
  7. 7. Visit Us In Booth 201 for more info
  8. 8. Contactweb thilllogistics.comtwitter @thilllogisticsfacebook Thill Logistics

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