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La journée type du ManagerCoach agile

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Les diapos de la présentation faite à la journée agile Liège 11 septembre 2014.
http://www.journeeagile.be/
Ce que fait concrètement un ManagerCoach agile :
- les gens,
- les activités,
- monter en compétences.

Published in: Leadership & Management
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La journée type du ManagerCoach agile

  1. 1. La journée du Manager agile @thierrycros Liège, 11 septembre 2014
  2. 2. Qui suis-je ? http://thierrycros.net 2 ● Développeur ● Fondateur/Manager ● 2000 Création de l'association « Extreme Programming France » ● Coach / Formateur : – Extreme Programming ● Manager, ● Product Manager, ● Développeur – Scrum
  3. 3. Au fait... Il faut que je vous dise... http://thierrycros.net 3
  4. 4. Agenda http://thierrycros.net 4 ● Le contexte ● Manager-Coach agile – Les gens – Les activités – Monter en compétences ● Conclusion
  5. 5. Agenda ● Le contexte : management agile ? http://thierrycros.net 5 ● Les gens ● Les activités ● Monter en compétences ● Conclusion
  6. 6. Agile en 2014 ? Démarche empirique et humaniste au service de l'Entreprenariat http://thierrycros.net 6
  7. 7. Manifeste agile et Management ? Manifeste agile 2001 (http://agilemanifesto.org) http://thierrycros.net 7
  8. 8. Management ? Inventer mon rôle pour faire en sorte que ce que je ne fais pas moi-même... Soit fait. ● Directif – Command & control ● Collaboratif – Connect & Collaborate ● Manager Coach – Walk the talk http://etre-agile.com 8
  9. 9. Agenda http://thierrycros.net 9 ● Le contexte ● Les gens ● Les activités ● Monter en compétences ● Conclusion
  10. 10. Équipe agile : trois collèges http://etre-agile.com 10 Métier Besoin Faiseurs Solution Support PO, Users, Testeurs... Développeurs... SM, Managers, Outillage ...
  11. 11. Agile : auto-organisation L'auto-organisation commence là où nous sommes. Elle fonctionne à tous les niveaux. La méthode est l'action. Le temps, maintenant. Inspiré de Dan Millman etre-agile.com 11
  12. 12. Les gens : collectif ● Raison d'être de l'équipe http://thierrycros.net 12 ● Logistique ● Résoudre les conflits ● ...
  13. 13. Les gens : individuel ● Embauche : jusqu'où déléguer ? ● Entretiens réguliers (type « one 2 one ») chaque itération ou chaque mois ● Accompagnement individuel ● Gestion de carrière, augmentations : déléguer ? http://thierrycros.net 13 ● ...
  14. 14. Agenda http://thierrycros.net 14 ● Le contexte ● Les gens ● Les activités ● Monter en compétences ● Conclusion
  15. 15. Pilotage par feedback : 5 leviers Le « Métier » entérine la/les variables d'ajustement par feedback concret et rapide. http://etre-agile.com 15
  16. 16. Objectifs http://etre-agile.com 16 ● Fixer les objectifs – Délégation ● Quoi : oui ● Comment : non
  17. 17. Maintenabilité ● Et si la qualité n'était plus la variable d'ajustement dans le business model « software » ? ● Légitimer et sponsoriser la diminution de la dette technique ● Encourager les Développeurs à « coder propre » http://thierrycros.net 17
  18. 18. « One page » reporting Vert car.... Obstacles 11/9/14 Obstacle Date Tendance Manque.. Trop de.. Blocage.. http://thierrycros.net 18
  19. 19. Agenda http://thierrycros.net 19 ● Le contexte ● Les gens ● Les activités ● Monter en compétences ● Conclusion
  20. 20. Manager-Coach agile Leadership http://thierrycros.net 20 ● Manager agile : – pratiques agiles, – Principes : moins contextuels que les pratiques, – Valeurs : les forts motivateurs, – Rôles, – Cycles de vie... ● Coach Une question existentielle ? Être accompagné ?
  21. 21. Auto-organisation ==> Déléguer ● « delegation poker » du Management 3.0 http://thierrycros.net 21 ● Lâcher-prise – Quoi faire ≠ comment faire
  22. 22. Delegation Poker Management 3.0 http://thierrycros.net 22
  23. 23. Support = solution ? ● Passer d'une posture « solution » à – éventuellement – une posture coach : – Aider à formuler le problème – Re-formuler le problème – Aider à trouver une solution ● Questions ouvertes ● Questions fermées ● Proposition http://thierrycros.net 23
  24. 24. Décider ● Quels « attracteurs » dans ce système auto-organisé ? ● Gouvernance dynamique (sociocratie...) – Gestion par consentement – Élection sans candidat http://thierrycros.net 24
  25. 25. Communication non violente ? https://fr.wikipedia.org/wiki/Communication_non_violente http://thierrycros.net 25
  26. 26. Gestion de conflits, un exemple : SCOPE Conflit http://thierrycros.net 26 Situation Causes Objectifs Effet Plan
  27. 27. Team Building http://thierrycros.net 27 Confiance ● Crevasse ● Bâton d'Hélium ● Noeud humain ● ... ● Gestion du stress
  28. 28. Gérer ses actions http://thierrycros.net 28 ● ToDoList – Papier – Informatiséee ● Personal Kanban ● ...
  29. 29. Agenda http://thierrycros.net 29 ● Le contexte ● Les gens ● Les activités ● Monter en compétences ● Conclusion
  30. 30. http://thierrycros.net XPE 1999 30
  31. 31. La journée du Manager agile ToDoList --> Planning journée < 100 % Les personnes Les activités http://thierrycros.net 31 ✔Individuel ✔ Entretiens / itération ✔ Embacuhes Accompagnement spécifique ✔ Collectif ✔ Raison d'être de l'équipe ✔ Conflits ✔ Logistique Budget Qualité Relais / ligne managériale Relais / autres équipes Reporting : demandé à l'équipe, envoyé au n+1 ... Support aux personnes et aux activités Montée en compétence du Manager agile Communiquer Support != mode solution Gestion des conflits, du stress ... Action Collector --> ToDoList
  32. 32. La journée du Manager agile Twitter @thierrycros Courriel tco@thierrycros.net http://thierrycros.net 32
  33. 33. Radar agile Centré Importance Métier Empirique Auto-similarité Feedback concret & rapide Amélioration continue http://etre-agile.com 33 Équipe Auto-organisée * Responsabilité * Hédonisme

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