Mandarin Oriental Las Vegas Reviews


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Mandarin Oriental Las Vegas Reviews

  1. 1. Mandarin Oriental Las Vegas ReviewsWelcome To Every Hotel, 100,000 plus listings on every continent.Review: 4.6 out of 5 based on 45 local reviews by Stirling Spencer via google 2012-11-22Of all the hotels Ive stayed in around the world, this one is at the top! Service is exceptional...Second to none. The rooms are stunning. I highly recommend a "strip-view" suite. Also, the foodis delicious and theyll make anything to order. by Alex Torres via google 2012-10-13checkin was flawless; facilities even better and the food served for breakfast pretty good. this isthe perfect hotel if you want something classy, close to everything in Vegas and without thehassle of the casinos. also, the spa is +++ 1 / 34
  2. 2. by Jed Pezzini via google 2012-10-01Rooms are very nice and modern with view on the strip. Hotel is quiet and calm for Vegas whichis good. Breakfast by the pool is also not bad at all. by A Google User via google 2012-06-01Beautiful touches in the room, and much better service than at larger strip hotels (includingturndown service). Great soaking tub with complimentary bath salts. Enjoyed the view withafternoon tea service. by Robyn Randell via google 2011-04-15Loved the bar, classy and a great view. Food tiny....but to be expected. 2 / 34
  3. 3. Wow. Second visit.  Superb hotel... by Joe S. via yelpWow. Second visit.  Superb hotel and service from top to bottom. ÂSpecial mention to the excellent check-in and attention to detail from Henry F. from the frontdesk.This place is worth the price of admission in every way.  We will never stay anywhere else inVegas. The finest hotel I have ever stayed in.  The service, ambiance, food is impeccable. This holds true… Read more »How is it Ive never known about... by Lawrence F. via yelpHow is it Ive never known about this place? I go to Vegas all the time! Ive even stayed at theAria right next door.AMAZING.The truth is, this wasnt the usual Vegas visit. I was looking for someplace extra special for thatcertain someone, and the Mandarin totally delivered. The room, design, service, amenities, spa,restaurants and room service...The problem is, I may have ruined it for any and all future trips ;( 3 / 34
  4. 4. I normally dont give 5 star ratings,... by J N. via yelpI normally dont give 5 star ratings, but Im convinced this marvelous property deserves it. Â Therooms were simply perfect. Â The service was intensely good (but not too intense). Â Â Thebar off the lobby is a lot of fun. Â And breakfast in the restaurant, though ordinary looking, wasactually very very good. Â Best scrambled eggs in memory.Location is good. Â Right on the strip, but not too deep into City Center (like Aria, etc.). Â Thelocation of the main lobby *above* the guest rooms is weird, but not especially inconvenient.I applaud this hotel for still feeling very "Vegas," without having an on-site casino. ÂOur guest room was everything we wanted: Â modern, original, spacious, and comfortable. ÂThe giant bathtub was relaxing (nice bath salts), and the two head shower felt luxurious. Â Thebed was the most comfortable I have ever experienced in a hotel room. Â The view from thewindow was nice, though Im not a fan of the full length-mirror placement right in the middle ofthe window. Â The computerized controls through the TV for climate, windows, and lights tooksome getting used to, but we liked it. Â Â Â Â Appreciated that this is one of a growingnumber of hotels to offer free wi-fi (along with a helpful supply of cabled and plug-ins forelectronics).Only problems we experienced are typical of ALL Las Vegas hotels: Â noisy hallways,overpriced daily "resort fee", and pricey cocktails. Â Â All part of the Vegas experience, and notso objectionable in a hotel like this.If we can afford it, we will stay here again for sure.My favorite hotel in LV! 4 / 34
  5. 5. The... by Hannie S. via yelpMy favorite hotel in LV!The staff knows how valuable their guests are.The environment is so clean and smells great.No smoking and gambling in the hotel.The rooms are absolutely beautiful with their great big deep tub and roomy shower. Such anelegant hotel.The only place I think of staying when Im in the area.This luxury hotel is top notch... by Shirley B. via yelpThis luxury hotel is top notch top to bottom! Very impressed from the time reservations weremade to when we checked out. Yes it was pricey but so worth it. I can be high maintenancesometimes when it comes to being a guest and the Mandarin Oriental spoiled me rotten.I booked here 2 weeks advance for our mini staycation via online. I noted it was our anniversaryalso. Check in was a breeze.  Upon arrival at valet (the only way to park here) we wereapproached by doormen, valet and bellhop. We were up at the registration desk in no time.When we checked in we told them our names an they wished us a happy anniversary, not onlythen, but throughout our stay. From every hotel staff we encountered front desk down tohousekeeping.  They mustve had a  morning briefing or something  of who we were andthey recognized and acknowledged their guests. Quite impressive. I never had to lift a finger tocarry luggage, open doors, take elevators up and down..heck there was even a bench to sitdown in the elevatorDecor of hotel is modern, Asian influenced.  Classy, clean and quiet, no clanging of coins andringing of slot machines, no hint of cigarette smells. When you enter the hotel lobby on the thirdfloor there is spectacular view of the strip on the side where  registration desk and tea lounge 5 / 34
  6. 6. lounge is. Access to your hotel room is from here on a separate elevator, you need your hotelroom card to use it. I like that added security for guests staying there.Our hotel room was the Premier Room which is a step above the standard rooms.  When weopened our door the curtains were drawn and soft lighting turned on and music playedautomatically! Whoa! The alarm clock on the end table controlled everything down to lockingyour door. The cool bar niche had everything, the safe, cooler, junk food, drinks and display boxof different teas. Our bed was super comfy and you wont have a problem drifting off todreamland. Our bathroom was huge!  Soaker tub with bath salts, his n hers sinks in vanityarea also had HD TV built into the mirror and the speakers were built into the ceiling.  Alsothere was a glass enclosed shower big enough for 4 was really that large.  Then there isenclosed room for the washroom and toilet and another area for the walk in wardrobe area.Our view from our room was of the modernized architecture of City Center and backdrop of thestrip. At night and during sunset the view was alot cooler.Excellent service from all of Mandarin Oriental staff, every night housekeeping did turn downservice in our room...unmade our bed, replenish towels, ice bucket refilled, ice cold bottles ofwater on each side of our beds, and  fresh flowers too.After having our anniversary dinner a bottle of champagne and chilled glasses were waiting inour room with a Happy Anniversary card courtesy of nice touch.So many little things that MO did made our staycation one I would repeat again!Another pleasurable and fabulastic... by Riza R. via yelpAnother pleasurable and fabulastic stay in MO. Though the hotel is not really centrally locatedon the LV strip, nevertheless it is closer to the airport and a real hedonistic treat. Upon entry,this hotel immediately invokes zen and classy vibe. I love the sweet-zen scent of the whole hotel(from the lobby all the way to our room). This is an absolute treat especially after coming backfrom a smoking Casino Hotel. This hotel is one of the few that does not have a casino on thestrip. Definitely no ordinary Las Vegas hotel. The hotel lobby is situated oddly on the 23rd floor 6 / 34
  7. 7. which is steps away from the hotels impressive tea lounge and world class bar. Of course theywould be reviewed separately.As for the room, it was a wonderful treat. Modern, asian motiff, hi-tech and chic. The curtains,temperature and tv are all controlled electronically by the small monitor/clock on the bedside.Oh lala. The linen, is a heavenly refuge: soft and smooth perfect to cradle your weary body. Thebathroom is roomy and sexy. Firstly, who does not love the very modern bath tub equipped withbath salt and adorned with rose petals. The tub itself is also nicely located so you can enjoybathing and watch the small tv affixed on the vanity mirror at the same time. "Fancy indeed."Secondly, the rain shower head in the walk in shower is just soothing and lovely. My husbandloves them so much he spends 30 minutes there. Thirdly, the separate toilet and sink is a greatidea for personal privacy while the modern double sink is elegant. Hoah! the cute jewelry boxfilled with luxurious and sweet scented amenities.Did I mention that they have the so called "valet cabin." It is located right by the door and it iswhere you can drop your shoes for shining, clothes to be dry cleaned and so forth. This isapparently to preserve you privacy and maximize your restful stay.Furthermore, you must not miss out delighting yourself on the inviting pool deck, poolsidecabana and relaxing jacuzzi. All these feels right after a good workout in the fitness room ortreatment from the world renowned spa.What a delightful place to stay in Las Vegas.I am a bit of a Las Vegas pro.... by J B. via yelpI am a bit of a Las Vegas pro. Â In the last ten years I have stayed at fourteen Vegas properties,ranging from the standard (Luxor, MGM, NY/NY) to the upper end (Venetian, Wynn/Encore) tothe elite (Four Seasons). Â Mandarin Oriental tops them all. Â What a phenomenal hotelexperience. 7 / 34
  8. 8. The staff are all polite and come to you to see how they can help.  There is no wanderingabout looking for assistance.  There is no calling around or transferring for help on the phone. There is no confusion about how things should be handled.  No one ever has that confusedlook on their face when you ask a question.  Really an elite staff.The rooms are clean, well organized, comfortable, elegant, sexy and, since it isnt a gamingproperty, relaxing.  There are no morons in bermuda shorts drinking processed daquiris in aplastic guitar.  There are no drunk idiots in Afflication t-shirts muscling about the pool trying topick up south California tramps exposing their unflattering posteriors about the pool.  The poolwas comfortable and every 15 minutes we were asked if we needed anything and offeredcomplimentary water to stay hydrated.Oh yes, I said that. Complimentary water is everywhere at the MO.  The rooms also come witha kettle and tea.  The bathrooms were well designed and exactly what Id like my homebathroom to look like.  The housekeeping staff did an exceptional job each time they cleanedour room (tipping helps).I have no reason to stay elsewhere, and neither will you once you spend a summer weekend atthe Mandarin Oriental - Las Vegas.I booked a room at the Mandarin... by Michelle M. via yelpI booked a room at the Mandarin for my husbands birthday weekend earlier this month. We hada strip view suite which was super cool, super classy and super comfy (maybe a little too comfy;on our last night we ended up heading back to the room for room service and TV at like 11pm,instead of the crazy late night on the strip we had intended- the room was just sooo comfortablethat we didnt want to leave).I had mentioned my husbands birthday in our reservation and to our surprise there was a veryyummy cupcake waiting for us in the room when we checked in. I love little touches like that! 8 / 34
  9. 9. Important details: I am picky about hotel beds; this one did the trick. I am also fanatical abouthotel cleanliness and this place was pretty spotless. Hotel bathtubs freak me out but this onewas so clean I ALMOST considered using it. Thats big for me!Basically, every square inch of this hotel exudes peace and quiet and luxury. If you are lookingfor a strip getaway away from the strip, this is your best bet. It feels miles away yet is close toeverything CityCenter and the rest of the strip has to offer.They have a spa which I am told is pretty great, a couple of restaurants and tea and cocktaillounges. I am sad we didnt get to try the cocktail lounge but we did have a nice afternoon in thetea room (see my other review!). Also, room service is really delicious!We had a great experience but Im knocking one star off for the unnecessary resort fees (whichis supposed to cover gym access and coffee in the lobby at some ungodly early hour?) AND thedaily parking fee- the hotel is valet-only and unlike every other resort in Vegas, you have to payfor it. That felt wrong, and kind of annoyed me.Really beautiful and a nice escape... by Charlie H. via yelpReally beautiful and a nice escape from everything else on the strip. No Casino.Friendly service and neat design.The GM of this hotel contacted... 9 / 34
  10. 10. by Sandy L. via yelpThe GM of this hotel contacted me after i mailed in the comment card regarding thedisappointing experience.  He was very nice to invite us back to the hotel for a night on thehouse.  ÂHowever when we were ready to make the reservation (paying 1-2 nights + 1 free nights for myb-day celebration), i was told the dates we want are around big electronics show (CES 2013), 3nights non-refundable minimum stay is required and the rate is around $600-$1,000/night!!Come on, this hotel is crazy....The dates we want is 2-4 days before the show while all theircompetitor hotels are doing sales or at least normal rate.  Also no one requires any min. stayor non refundable crap..I have no idea where they get the guts to do this...There were some businesses invited us back in the past after our terrible experience, theyusually did a wonderful job to win us back ...But Mandarin Oriental Las Vegas disappointed meAGAIN, they simply dont mean to improve their customer service.Thanks but no thanks Mandarin Oriental...i will never stay in any of your hotels although i heardyour group has many nice hotels in Asia.... I have high expectation since the chain is famous inAsia.Yes, the property is very pretty same as… Read more »Our meeting was scheduled at this... by Bill D. via yelpOur meeting was scheduled at this hotel which I had not stayed at before.  Matter of fact, theprior visit to Vegas I didnt make it past the Cosmo so I didnt know for sure where it was.  Thewhole complex was under construction the visit prior. ÂI took a cab to the hotel from the airport and was dropped off in the front of the hotel.  The 10 / 34
  11. 11. door man grabbed my bag and escorted me to the elevator. Â He selected the floor for thereception desk.I was pleasently greeted and taken care of at the front desk. Â I was also given an option ofwhich newspaper I would like to received each morning which was a nice touch. Â I wasexplained the elevator situation, which was a little strange the first day. Â You do need yourroom key to utilize the room elevator each time you get into it. Â I opened the door to my roomand was quickly amazed at its beauty. Â It wasnt really any bigger than most nice rooms athotels, but the decor was perfect for the brand. Â The glass wall that separated the room fromthe bathroom was something I had not seen done before and the entire room was ran by aremote control. ÂNow that being good, it also created an interesting story. I got out of the shower, dried off andleft the towel in the bathroom. Â I was trying to find the switch for the light on the wall but itwasnt working so I walked toward the bed to the remote. Â It was about 9pm so very darkoutside and my room faced the walkway between two hotels that was always busy. As I hit thelight I realized the switch i had hit on the wall was for both blinds to open. Â So pretty much Iwas standing in front of the window without a towel. Â I jumped into the bed until I could get thecurtain shut again. Â I was only on the 4th or 5th floor. Â That night as I was walking back to myhotel, I looked at where I would have been and its about impossible not to have seen it. ÂService at the hotel was top notch, and ranks with one of the best hotels I have stayed at. Â Wehad a group rate for the hotel and it was still more than we normally spent on hotels for ourmeeting but well worth it. Â The only reason for a 4 star instead of a 5 is that the hotel does nothave a casino. Â I enjoy some gambeling so for some this is a plus, for me it made me loose mymoney at another hotel!The best service.The best... by Sothea O. via yelpThe best service. 11 / 34
  12. 12. The best interior design.The best stay!We were greeted by a warm and graceful receptionist. She represented The Mandarin very well.The team made our stay memorable and relaxing. The room was spectacular! Clean, inviting,cutting edge. I cant wait to stay here again!(+)- friendly, professional... by Julia S. via yelp(+)- friendly, professional staff- bathtub- beautiful roomFirst time staying here for my companys work retreat and it was wonderful! Initially I was thrownoff by the whole, check in at the top floor and 2 different elevators for rooms and the lobby,strange but you get used to it. The staff was very helpful and provided great service. They havea little welcome tray thing for you with tea and other stuff, very fancy.My room was great, aesthetically pleasing setup, nice view of planet hollywood. Cool little touchscreen next to the bed that controls pretty much everything. My favorite part of the room wasthe bathtub + bath salts, definitely a must use. You can watch tv through the clear bathroomwall while in the tub too, so awesome.What I didnt like was that there wasnt a plug right next to the bed on either side, had to plug myphone in and have it not within arms reach :(. Also the remote didnt work so I had to control thetv with the touch screen panel thing which was pretty annoying and slow. In the end just firstworld problems that were very minor.The meeting rooms are spacious and nice, food provided was good. 12 / 34
  13. 13. Great place for companies to have meetings, and good for those looking for a more peacefulstay (no casino or club in the hotel).High-class, Outstanding customer... by JJ K. via yelpHigh-class, Outstanding customer service, and Excellent attention to detail. This hotel sets thebar high! Wonderful experience in Las Vegas & now looking forward to staying at otherlocations. No casino but thats ok because its walking distance to the Aria, Cosmopolitan,Vdara, Belagio, Monte Carlo, and NYNY.after 3 nights at the Mandarin... by Carsten S. via yelpafter 3 nights at the Mandarin I had to stay another night because I was stranded in LV becausemy flight back to the East Coast got cancelled. All I could think of that day was that I hope Ihave to spend a fifth night there. Having stayed at several hotels on the Strip ... from the MGMto the Mandarin, to the Wynn I have to say this is by far my favorite. It is in a class of its own.Sanity, Service, Friendliness, Generous ... that is how I would describe the hotel. and Sanity isprobably that most important for me when I am in LV. I actually like the city (although I am not agambler and never have gambled) but living in a casino hotel (even the better ones like theWynn), they can drive you nuts with all the noise. The Mandarin on the other hand is quiet, fromthe moment you enter the building you feel like you have left the Strip and entered a Spa 13 / 34
  14. 14. somewhere in a mountain retreat ... well unless you look out of the window and see (but nothear) the hussel and bussle down on the street. So you can go nuts in the city but know thatwhen you get back to the hotel you will have your little oasis in the madness.Service and staff were perfect. friendly and always there when you needed help. the roomswhere perfect. Â there was really nothing i could think of that I missed while I was there or thatwas wrong. a fully perfect stay .... just too short.Over the top treatment & over... by Adrienne G. via yelpOver the top treatment & over the top love for Mandarin Oriental!Before we even got there, we were inclined to totally love them! Â I had called the Mondaybefore we arrived to ask about all kinds of last minute wedding preparations: from dress / suitpressing, to champagne delivery, to cake storage. Â The Concierge was nice as could be &made all the arrangements for us - I didnt have to lift a fingerAs we arrived & checked in, the Front Desk overheard me telling our party to meet back upstairsfor drinks in the lounge before dinner & when we arrived to the Bar, there had been a tablereserved for us - how awesome is that?!Room Service, Valet, Transportation, Spa Treatments, Restaurants, just everything was firstrate & we certainly took advantage of it all!The rooms were a very nice size & the beds were super-comfy. Â Pillows were fluffy & hardwhich is just how I prefer my pillows so I was in heaven! Â The bathroom was bigger than myapartment & their Tea Bath Products were wonderfully smelly!Bath Salts, plush robes & slippers, shoeshine service; everything on electrical panels includinga hidden tv in the mirror of the bathroom - this room was perfection incarnate.....not to mentionthe spectacular view of The Strip from our room - we could see for miles! 14 / 34
  15. 15. Also loving the fact there was no casino & especially the fact there was no decades-old smokepermeating the furniture & walls. Â Everyone in our party made the comment they wished wehad had more time to extend our visit & this is something rarely seen in our crew but Mandarinmade an impression.....Ive found my go-to Vegas getaway & cant wait to come back! Â Hows next weekend look foryou?... by D L. via yelpamazing!It is a totally different Vegas... by Joanna R. via yelpIt is a totally different Vegas experience to stay at the Mandarin Oriental. Â We booked a stripview room for three nights.Pros:- Its the Mandarin Oriental!- Beautiful rooms with everything you need...we could have lived in our room for about 2 months- Nice location on the Strip- The most comfortable bed Ive ever slept in 15 / 34
  16. 16. - Huge bathroom and bathtub with everything you need- A simple, personal check-in process- Amazing, relaxing pool with attendants constantly around if you need anything- Beautiful views from the room, the 23rd floor lobby and restaurants- Personalized, attentive service from every employee you encounterCons:- Old, ratty bathroom towels- Part of the fun of Vegas is the action in the lobby/casino - theres no action anywhere here butit is far more relaxing than any other Vegas hotel- Taking 2 different elevators to get to your room - for an elevator-phobe like myself it was arough weekendI love love love beautiful and fancy hotels where youre waited on. I also love love love Vegas. Itis a different experience to combine those two things, but we loved it.I knew we were at a 5 star hotel... by Mark K. via yelpI knew we were at a 5 star hotel when we drove up to the entrance and the valet made sure allfour doors of our car were opened at the same time. The valet (Glen) then came back to us,after we left our car, with four ice cold bottled waters on a silver tray. WOW.When we checked in, the very professional and well trained front desk attendant asked me if wehad ever stayed at the Mandarin before. When I told her it was our first time-she stopped whatshe was doing, looked me in the eye and said "Welcome-you will never want to stay anywhereelse in Las Vegas again." Â WOW. She was correct.The standard rooms are larger and beautiful. When we entered I noticed a large glass plate onthe main desk. On it was a welcome note written in chocolate to my two sons with a cupcake foreach. WOW. Â Even though the rooms are stocked, a housekeeping supervisor comes to yourroom soon after check in to see if you want any extra towels, shampoo, etc. WOW. 16 / 34
  17. 17. Your rooms are cleaned twice a day. WOW. If you need shoes shinned or a suit pressed, youjust place them in an area within the wall next to the doorway. They are then pickup up from theoutside and delivered back to your room later. WOW.If you call for anything within the hotel (room service, valet, etc) that hotel employee will ask you(I mean really ask you and listen for an answer) if they can call any other department within thehotel for you and help you with anything else. WOW.The hotel has no casino (there are plenty nearby) and that made it so much easier and pleasantentering and exiting with our two young boys.The bottom line is there is no other hotel in Vagas I have ever stayed at (and I have stayed inmany) that offer this type of service and quality. The employee training and standards here arelike no other hotel. I observed the staff often and I noticed  every guest was treated with thesame respect and professionalism.All I have to say is-WOW.My boyfriend met me and my family... by Kristin G. via yelpMy boyfriend met me and my family in Las Vegas.  My parents own a time share at the (readsarcasm) super swanky Tahiti Village.  I wanted one night in Las Vegas to be amazing for meand my boyfriend. ÂI started out looking for hotel names I recognized there, then started talking to some folks. Then reading on-line reviews.  We arent Las Vegas people, we dont gamble, drink all nightor any of the normal Las Vegas activities.  So thats what I searched for and I decided on theMandarin Oriental.The Mandarin Oriental was perfect for us.  You enter the building at street level, its quiet and 17 / 34
  18. 18. understated.  You take the elevator to the 23rd floor to check in.  Everyone on staff weencountered was amazing, everyone.  The bellman, the woman checking us in, the conciergewhose name is escaping me deserves special recognition.  (she is blond).The room was amazing, clean and beautiful.  The pool area was sheer heaven.  My onlyadjustment on that were there were some "lovely" ladies in a cabana who were subjectingeveryone else to their crappy music taste.Here is our conversation with the concierge:Hi, we want to have dinner shortly, dont have reservations, dont want to dress up more than weare, we are from San Francisco so we are snobby about food, but we dont want to pay an armand a leg.  Holy cow did she nail us.  She found us the perfect restaurant within walkingdistance, and gave us a few others to try for our visit.  Told us about secret pizza.  She wasabsolutely amazing and totally got her clientele.When I go back to Las Vegas, we will definitely be there again.Highly recommended at right price.... by Alex H. via yelpHighly recommended at right price. Stayed for weekend.  Sex Appeal from beginning. Location is OK for strip.  On one side you are close to Aria, by walking outside and up andover the walkway. However to South and across the street is kinda of the deserted part of thestrip save and except for Monte Carlo.  I like to mess around and gamble but hate smoking. No smoking allowed = healthier. One day a hotel in Vegas will offer no smoking + gambling. aahh unlikely but I can dream.  Ideal vegas for me is hot women, good food, great pool- dontneed day club,  sports book, place to do some social gambling, non smoking, fitness centerand great bed. This places checks all the boxes except for the gambling and sports book whichyou need to do next door.  I recommend you bring your own hot woman- which I did. ÂRoom is nice, modern, I like the open bathroom.  Prb not great for you kids, but you should notbe bringing them to Vegas anyways.  Lobby is nice.  Spa is unreal.  Did day pass, and was 18 / 34
  19. 19. blown away. Â Well worth it. Â Also loved the fitness center. Â There is a separate locker roomfrom the fitness center which is on same floor but separate from the spa. Â Spa has its owneven more upscale locker room. Â I enjoy Vegas but generally do not like people who arethere. Â Either fall down drunk annoying people from LA who dont know how to hold liquor,trashy element, old people smoking with oxygen tanks, folks with kids who ruin the vibe orsleazy. Â Have recently started going to Palm Springs instead but I miss the sports book, betterdining and gambling. Â Point is, Mandarin Oriental has my type of person. Â Sexy, easygoing,classy but non pretentious, outgoing but respectful. Â Hard to find anywhere let alone Vegas.Even folks with kids knew the drill.Close pick b/w here and Four Seasons. Â I would chose Mandarin if you want to gamble hangat Aria, Four Season if you like Mandalay Bay better for dining options. Â Prices add up withresort fee, so its going be expensive. Â Good deal if you pay 200 night like we did.Stayed again at The Mondarin.Pros*... by Big T. via yelpStayed again at The Mondarin.Pros* Upscale* Great service and friendly staff* A quite escape from the Vegas mob scene.Cons* The 2 elevator thing grows annoying. 19 / 34
  20. 20. * Heres my real beef... They closed the sky bar all Sat night for a private party. I didnt know thiswhen booking, but received an email 4 hours later explaining it would be closed. Now, for thosewho havent stayed here, its a great bar to start or end the night. Great views and vibe. BUT, itshould be available for quests of the hotel, not booking private events that shun out hotelguests. Having a drink at this bar is really part of the fun of staying here. It was a real bummer,but we lived with it.Overall a great place to stay if you want some peace and quite after the bars/clubs/ andcasinos. The valet guys are the best, and remember your name from previous visits. Had to dothe yearly Vegas trip, so searched Yelp for the best reviewed upscale hotel on the strip.…Read more »The best hotel I have ever stayed... by Jim M. via yelpThe best hotel I have ever stayed at.This is what i expected the Beverly Hills SLS to be butwasnt. I booked a few nights here for me and my man to have a little downtime together. Therates were reasonable so i figured why not? I flew down on Virgin, which is my favorite airline(by the way) and we drove on over.First note, do yourselves a favor and park in the Aria selfpark and save yourself 30 dollars. There is a split opinion on this since you are paying for anexpensive room, why not pay 30 dollars more to park? We did valet it the first night because wedidnt know any better but self parked the next night.It took us a total of 10 minutes from thegarage to the lobby. AND we were walking slow and drunkenly.  When we checked in at11pm, it turned out there was a problem with one of the lights in the room so they offered us afree drink which turned into two drinks and several appetizers, all comped by Henry themanager of the Mandarin Oriental (thanks Henry!) The view from the bar onto the strip is prettyspectacular. Floor to ceiling glass overlooking the strip while having cocktails is pretty much theidea one has when thinking about Vegas. Our room was spectacular as well. And they give youeverything (including a sewing kit) you could possibly need on a trip to anywhere. The cleaningstaff went above and beyond putting rose petals on our bathtub the second night, leaving littleaccents all over the room and even straightening up the toiletries we brought ourselves. Thestaff ,without exception was amazing. I wish i could have service like this everywhere we go and 20 / 34
  21. 21. i would never want to go home. The freestanding bathtub and the rain shower were also amazing, and the coupe de grace, theview while sitting on the toilet is one giant window from floor to ceiling.The bed is supercomfortable and they use frette linens which i love. My whole thing is ,the bed has to becomfortable and it was.  It reminded me alot of the Standard NYC without all the doucheries that went along with it.Because there is no smoking and no casino in this hotel , the vibe is very relaxed and peaceful. The food was good, but again, it was bar food. The coffee that they serve complimentary from6 to 8 was okay but to be honest,i didnt have one good cup of coffee the whole time i was inVegas. At the end of our stay, i just had to turn on the tv and click on the menu and check outwithout having to talk to anyone. How convenient is that? NO waiting in lines or watching otherpeople dicker over their bill. For the first time in my life, I might actually want to go back toVegas, provided that we stay at the Mandarin Oriental. One last side note. You can hear people cavorting on the strip till all fucking hours of the night,even from the 21st floor. But if you are in Vegas, than i expect you know this already.The hostesses can be snooty and... by jennifer j. via yelpThe hostesses can be snooty and they like to watch you wait for a table although you canclearly see there are plenty of tables.Skip the table pomp and circumstance and just go to the bar, where the sweet bartenders willwait on you hand and foot while you take in one of the most stunning views in Vegas. ÂThe view is one reason to go, the other is to escape all the "Vegas" type bars.  Hit this placeon a night with live jazz and you will get a film noir, NYC vibe. 21 / 34
  22. 22. What a beautiful hotel the Mandarin... by Christopher Y. via yelpWhat a beautiful hotel the Mandarin Oriental Las Vegas is.I am extremely picky when it comes to hotels.  Youd be hard pressed to find one that I wasntextremely disgusted with from the very start, but the Mandarin definitely didnt make me cringeat all for the entire trip.  Im sure it doesnt hurt that its only a few years old.Clean, pristine, immaculately maintained.  From the moment you walk in, you immediately feelthe luxury of this hotel.The check in desk has an amazing view from Las Vegas as it is 20 some odd floors up.  Nicetouch. ÂAmazing service.  Our nice check in lady walked us to the elevator personally.  Absolutelyunnecessary, but its all in the details.The pool is great if you want to get away from the typical Vegas pool party scene.  An oldercrowd, some with children, but still a nice, relaxing pool to get away from the hustle and bustleof it all.Exceptional rooms.  The finest details in all aspects of it.  The king bed rooms are definitelyfor couples as half the bathroom wall is made of glass and you can only cover up some of it. Platonic friends beware.  But hey, it might lead to something exciting.Had a stupendous experience here.  They are even reasonably priced!  Even cheaper thansome surrounding hotels that arent half as nice.Occasion: Drinks with Rich 22 / 34
  23. 23. What... by Rachael K. via yelpOccasion: Drinks with RichWhat I Had: Blue Moon ($8)Drink Review: Blue Moons a Blue Moons a Blue Moon! But this was definitely my first timehaving a Blue Moon in a tall glass with an orange slice.Service Review: Good service. We were originally scanning for a table and couldnt find one, butone of the servers helped us find a seat with a gorgeous view.Venue Review: This is where the great majority of the 4 stars comes from. This was my firsttime hanging out at a venue in Vegas (that wasnt a hotel room) that was more than 10 floorsfrom the ground. The Mandarin Oriental Bar is located on the 23rd floor of the hotel and has anabsolutely stunning view of the strip. You can see Paris, the Eiffel Tower, Planet Hollywood, theMGM Grand, MGM Signature Suites, Bellagio, all of it all from this bar. ÂOverall Impression: Im a sucker for good views. The view of Downtown LA is what sold me onour apartment, and its no different with the bar at Mandarin Oriental.I like Vegas. One of the many nice... by Jessica I. via yelpI like Vegas. One of the many nice things about it is the competitiveness of the hotel scene. Iprobably couldnt afford a Mandarin in any other city, but here in Vegas, its not even the mostexpensive option. But it is the best. This place manages to be a wonderful refuge from thenoise, hustle and hustlers of the Strip while being right on the Strip. Dont get me wrong; I enjoyVegas, but it sure is nice to have a quiet place with no casino, no craziness at the pool, andelegant and relaxing rooms. The best of both worlds. Ive stayed at a lot of the best places in 23 / 34
  24. 24. Vegas, and Ill be hard pressed to choose anything else again.Stay at the Mandarin Oriental in... by JAMBY ROI M. via yelpStay at the Mandarin Oriental in City Center!!!!!!Great location, good value for the price, hotel staff made us feel like we owned the building -- Itfelt like a private residence rather than a hotel.TWIST restaurant was AWESOME!!!After staying at the Mandarin Oriental... by Anthony L. via yelpAfter staying at the Mandarin Oriental in Tokyo and Bangkok I gotta say this was a hugeletdown.  One of the great things about MOs worldwide is that they are pretty flawless when itcomes to service but the Las Vegas outpost is clearly slacking (like all multinational brands invegas, the quality is just generally lower).I have tried two rooms here - the Mandarin Suite and a standard Strip view room.  TheMandarin suite was nice but the main stereo system didnt have an iPod dock. They sent up anengineer to figure it out and he was unable to do so.  Maybe this seems a bit trifling, but for15k a night I would expect that they could cover a basic amenity like an iphone plugin... wewere forced to listen to a frank sinatra CD on repeat.  In general I was surprised  at howunaccommodating the staff was, particularly given we were staying at the most lavish room theyhad... 24 / 34
  25. 25. The standard strip view rooms also have my biggest pet peeves in hotel rooms: Bathrooms withgiant windows into the main bedroom.  I HATE THAT. It is literally impossible to have anyprivacy if you are staying with someone - you can see directly into the shower AND the toiletand there is no way to obfuscate the view.The food quality (Room Service, Poolside, and the MOzen resto) was generally pretty meh too. Service was slow and inattentive at just about every facility - the front desk, the pool, thebellmen... I felt like I had to flag down people just to get them to do basic things.Not everything was negative, though -1) The pool is a welcome respite from the Las Vegas scene - generally not very crowded, nomusic blaring, no kids, no tatted-up bros.2) No casino.  its awesome to just walk into a hotel and not have to navigate a maze of slotmachines and rednecks.3) The lobby bar - incredible views and good drinks.My rec: stay here if you are alone on business - easy in and out and tranquil setting.  If youwant a lavish vegas experience, the Wynn/Encore are still the hotel to beat in my view.Was in Las Vegas for a business... by El R. via yelpWas in Las Vegas for a business trip last week and I cant stand Las Vegas. Grimy, dirty andsleazy city. But the Mandarin was the absolute highlight of the trip. 1st class hotel all the wayaround and made the trip passable.You cannot get a better experience than what this hotel offers. Service, decor, food, staff andamenities are all world class. 25 / 34
  26. 26. We stayed at the Mandarin last... by Dave K. via yelpWe stayed at the Mandarin last summer and it was outstanding. This time we had a strip viewsuite and it wasnt the quiet oasis in Vegas we liked last time. The strip view suite on the 14thfloor is noisy late into the night due to Las Vegas Blvd. Nothing the hotel can do about this, butthe sound of music, cars, and motorcycles really impacted our sleep. The strip view suites arealso smaller than the cityscape suites which overlook the Aria/City Center (and those are quiet).So save the $$ and avoid the strip view suites, go with the cityscape suites which are alsolarger. The staff was friendly but there were some issues during our stay. Even the best hotelswill have minor issues, so Im not going into them. But the Mandarin does compete with thecheaper Wynn Encore, so they really need to execute as the Encore is also very nice.Best hotel Ive stayed in to date!... by Deanna J. via yelpBest hotel Ive stayed in to date! Â The service way above par. Â Its very relaxing and zeninside, which I wouldnt have assumed since it is in Las Vegas. Â The bathroom is decoratedwith top notch high quality products. Â The TV behind the mirror in the bathroom earned thisplace its 5th star! Â Ive never seen a hotel with that.I love that it has a separate elevator forhotel guests from the elevator which transports one from the street level to the main lobby,which is on the 23rd floor. Â At first it seemed inconvenient, but it definitely seems to cut downon unwanted people wondering throughout the hotel. Â The staff treats you with the utmostrespect. Â They ask for your first and last name, and then address you with Mr. or Ms. then yoursurname throughout the rest of their conversation with you. Â Makes you feel very special. 26 / 34
  27. 27. Unbelievable. Â Most awesome hotel... by Titus O. via yelpUnbelievable. Â Most awesome hotel Ive ever stayed at. Â Everything is immaculate andtastefully done. Â Stayed in one of the corner suites and the 270 degree view is amazing. Â Theservice here is unparalleled and everyone really goes above and beyond to make sure youenjoy your stay. ÂHouse car has newspapers and magazines and bottled water prepared nicely for you. Â Notsure how far it drives out, but at least anywhere on the strip.I dont usually take baths, but when I do, I prefer this humongous bathroom with an awesomeview. Â and maybe some of their bath salts.4.5 stars.Stunning hotel,... by JJ L. via yelp4.5 stars.Stunning hotel, a true sanctuary from the Vegas madness. Any hotel can give you the action inVegas. Few can give you the chance, after the action, to come back to peace (the other, I wouldsay, is the Westin, but its a bit run down now). 27 / 34
  28. 28. New, clean. Fantastic food as well at any of the restaurants in the hotel. Heck,even atconferences I have been to here, the food for the lunches (mass lunch served for 100+ peoplewhere you usually expect the quality to be weak), the food is excellent.The only reason it loses a half star: (1) snooty guests tend to stay here which is annoying (Iguess its better than the rich princelings that stay at the wynn tower suites) (2) getting a cabcan sometimes take forever (3) while it is a break from the clubs and gambling, if you get theitch to have either, it is not an easy "around the corner" sort of thing.Overall, this is probably my favorite hotel in Vegas.First time staying at the Mandarin... by Claire M. via yelpFirst time staying at the Mandarin and it is, by far, the nicest hotel on the strip (except maybethe crazy priced rooms in other hotels). I mean, they clean your room twice a day! I wasntexpecting them the second time, so I left a mess with all my makeup/hair stuff in the bathroom. Icome back in after they cleaned the second time and they organized all my stuff on thebathroom counter! (and it was all still there, yay!). I mean service is just over the top.Went with the boyfriend for three nights. Upgraded to a suite for an extra $150/night and it wasworth it. I got a view of the strip and wasnt disappointed. The room was immaculate, love thestyling, everything was so clean and polished, superb. The ONLY down side was that our roomhad a bathroom with only fogged out glass. So if you are staying with someone you arentextremely comfortable with, that might be a little awkward. I mean Im comfortable w/ my bf, butits strange they didnt include soundproofing/ventilation in a closed-off bathroom.The service people from the front desk to the guy who holds the door open for you at the poolwere outstanding, professional, and over-the-top friendly. Boyfriend and I got room service. Iloved their homemade yogurt and fruit, he got some huge breakfast that he seemed to reallyenjoy too. I believe it to almost be worth the extra cost of room service! 28 / 34
  29. 29. Spent one day at the pool, service was excellent and they make a good drink ;) The pool areawas fairly small, but there were enough seats for everyone when we were there (weekend/100+degrees).It doesnt have a casino and is very quiet. If you go to Vegas looking for a cheap room and acrazy party, this isnt the hotel for you. My boyfriend and I are young (20s) and we saw someother young people there too. But the clientele do seem older, professional, and classycompared to um...other parts of Vegas.That being said, would definitely stay here again!Wow.Ive had the pleasure... by Frances P D. via yelpWow.Ive had the pleasure and luxury of staying here thanks to my company. Ive never heard of thishotel before so I wasnt sure what to expect. Upon entering, youre greeted and directed to theelevator to the 23rd floor where the front desk is actually located. This makes for a nice privateentry away from bustling traffic.. however you wouldnt experience that if it was on the 1st floorbecause the entry is enclosed as well.I arrived at 12pm which is way before check-in time (3pm) and was offered complimentary coldtowels to freshen up. The hostess also showed me to the spa/fitness center/pool (located on the8th floor) while our room was being prepared. By 12:20pm, the hostess called me on my cellphone to let me know our room was ready. (So quick!)The room... As soon as you walk in, the curtains open automatically and the lights turn on. Iwalked to the TV and noticed my name was in the top left corner! I was surprised at how theyreally personalized the trip for me. The ice bucket was already filled with ice (and no it was not 29 / 34
  30. 30. left over from the previous stay). The bellman even took the time to show us all theswitches/bells/whistles and how the valet service works.Mandarin Oriental and staff have done a great job in spoiling me.. and itll be hard expectinganything less at other hotels in Las Vegas.Twist by Pierre is awesome too!An elegant seat in the elevator?!... by Maria R. via yelpAn elegant seat in the elevator?! Wow! This was my first indication this hotel was special.Lil cuz and I were wandering the strip in the wee hours and after being wowed @ theCosmopolitan, we decided to visit the Mandarin Oriental. It was a little tricky to find theentrance... a plus, I decided, if you wanted to get away from the hustle and bustle and keep thehuge crowds out.We entered the lobby in the first floor and admired the beautiful couches and vases... veryelegant. Seeing not much else to do, we decided to take a ride up the elevator. It only went upto certain places... another plus - nice and private! Upon entering the elevator, we spied theseat and looked at each other in awe (we dont get out much.)After the most comfie elevator ride ever, we went to the place that holds the MOzen tea room.We cruised down the hallway... more gorgeous oriental decoration in the form of lovely framesand vases. This place is seriously like walking through a museum... very beautiful. We slippedinto the bathroom before venturing further... wow! The view in the frikkin bathroom isspectacular! There were washcloths artfully piled by the cool, artsy sink. Most luxuriousbathroom Ive been to, definitely... made my b-room @ the Flamingo look crappy (sorry!) and sosub-par, hehe.We popped into the elevator again and went into the only other floor we could visit w/o a key. I 30 / 34
  31. 31. guess this was the place w/ the conference rooms. The ceiling was full of brilliant bubbles oflight! It was gorgeous and my lil cuz took a bunch of pics.Now, for all the beautiful-ness (sp?), I have to agree w/ my cuz... it was kind of eerie! There wasvery soft Asian classical music playing in the background, and not a soul in sight. I almost feltlike I was in one of those Japanese horror movies and the lady with the long black hair wasgoing to follow me into the elevator. I could tell my cousin was a little scared too, so of course, Ihid in the computer room and only came out when her voice calling my name started gettingfrantic. :D Ah, family.I still would totally love to stay here one day! I cant wait to see what the rooms are like... I guessI would just have to sprint down the halls and go straight to my room at night, or stay w/ a big,strong dude to feel safe. :PAs I completed my promenade through... by Brenner T. via yelpAs I completed my promenade through each part this immaculate hotel, all I could continuouslymuster in the form of mumbles was "wow." Every minuscule detail is executed with sheerperfection...and thats an understatement.My parents stayed here for their anniversary trip and switched from the Bellagio to the Mandarinon the day I had to fly home. I was lucky enough to get to explore the property and see eachrelevant floor and the actual room.This is a truly 5-star resort and its hard to elaborate on each beautiful, well-thought out facetwithout you actually seeing it yourself.The elevator takes you to the 23rd floor where you emerge to some of the most gorgeousinterior designing Ive laid my eyes upon..ever. This is where the "tea lounge" is located withservice from 2-5 (for a price). This is also where the check-in desk is located. There is anotherset of elevators just down the hall that are exclusive to guests only. 31 / 34
  32. 32. We stopped by the pool area and it was everything you would expect: two, separate leveledinfinity-edge pools, dozens of lounge chairs with plush cushions, and cabana "hut" type ofbuildings with TVs and more amenities. There is also a cafe to dine at on this level and the farelooked deliciously Caribbean in style.We also peeked in the spa and, while we didnt get a tour, the check-in desk and surroundingareas were extremely welcoming and pretty. The women attendants were also friendly andmade sure we received the spa menus when we requested them.And, last but not least, the room. Even though it isnt massive in size, it is still extremely welldone. THIS IS THE MOST COMFORTABLE BED I HAVE EVER LAID IN. No joke. I wouldseriously consider attempting to purchase this exact same set-up for my own home. I might aswell have been laying on a cloud.HUGE closet. Even bigger bathroom and vanity area. Separate room with toilet. The room is allremotely controlled (lights, blinds, tv, air, etc) from an iPad-like device. If you have stayed atAria, this is the exact same thing. There is a "cubby hole" type of deposit by the front doorwhere your newspapers, complimentary shined shoes, or any other items are dropped off(secure and locked from the outside, easy to retrieve once inside the room).The service at the Mandarin Oriental is unlike any other. I truly felt like I was at home-- and Iwasnt even the one staying here! If you can snag a deal (AKA buy two nights, get one free)then definitely book some time in this hotel. I promise that you wont regret it.Mandarin Oriental is a lovely quiet... by Sarah R. via yelpMandarin Oriental is a lovely quiet spot in the center of the hubbub of Vegas. The hotel isentirely smoke free and quiet as there is no casino. The rooms are well appointed with acomfortable bed, large bathroom, and some great tech features.Everything in the room is remote controlled, from the lights, to the blackout curtains, to thetemperature, and the alarm. You can even choose multiple settings for the alarm so you canwake to peaceful scenery on the tv screen while birds chirp and the curtains slowly open to let 32 / 34
  33. 33. the morning light in.There are a couple of did sides to this hotel which is why I gave it 4 stars instead of 5. Â First,the pillows are terrible. They are large and hard. They dont have soft or foam pillow options.Second, the hotel is not connected to the rest if city center in a clean way. You have to walk upthrough a fees walkways to get to the Aria or through the taxi driveway to get to the street,neither of which is particularly safe or easy.Overall, I would return to the Mzndarin Oriental. They have several nice touches that bring it intothe luxury hotel category. My favorites are the complimentary ride back to the airport in a comfyMercedes, the bath salts for the huge tub, the personal high end service, and the technicalintegration of the functions in the room.I recently spent two nights at... by Raymond R. via yelpI recently spent two nights at Mandarin Oriental. The service is good. Almost too good. See myreviews of MOzen and the spa also.I booked a Mercedes S550 sedan through the concierge to pick me up from the airport. Thecost was $93 and is inclusive of tips, though extra cash was most graciously accepted. Thedriver called in to the hotel to inform of my arrival. Waiting at the port cochere was a hostessand two bellhops. "Welcome Mr. R. We have been expecting you. Please follow me."My luggage? Nowhere to be seen. Instead, I am given tea and hot towels in the Sky Lobby as Imake our way to the front desk where the desk clerk has my profile already brought up and Imchecked in to my room mere seconds after my arrival.The room itself is very small by new Las Vegas standards. At only about 510 square feet with alarge amount dedicated to a full walk-in closet, it actually feels a bit cramped. Nevertheless, ifyou can think of an amenity, youll find it here. Teas and coffees with respective appliances?You got it. Umbrella? Its there. Collar stays and lip balm among the plethora of bathroom 33 / 34
  34. 34. amenities? A godsend. An electronics kit with outlet converters, phone chargers, and USB cables? Gotcha covered. Yoga mat with two yoga DVDs? No bulls#!t - they got that too. Decor is gorgeous with dark tones, geometric patterns, and natural colors. The bathroom itself is a modern masterpiece and perhaps the most beautiful standard guest room toilet in town. Technology is equally impressive with DVD player and stereo, great speakers, and even a subwoofer. Its all controlled by the same intuitive and idiot-proof remote that Aria keeps boasting about. The valet closet is awesome. Its a cabinet that can be accessed from inside your room and by key from outside. This allows hotel personnel to take and deliver items without disturbing you. Put your shoes in there, press the valet button, and youll find them shined about an hour later. No bill, either; its a complimentary service. Need ice? Dont even think about looking for a machine on your floor. Leave the bucket in the valet closet, press the button, and wait about ten minutes. Its almost like magic. Criticisms? They are few and far between. Obviously, theres the lack of casino, though Aria is a very short walk as already mentioned. They dont advertise it, but Monte Carlo is just as convenient to Mandarin as well. My biggest complaint, however, is its lack of Vegas feel. Despite being literally a few feet from Las Vegas Boulevard, you will feel transported away from all the hubbub. And frankly, I missed the hubbub. Im truly nitpicking here, though, and very much expect to give them another stay. Ive said it before and Ill say it again: at their normal price of around $345 per night, its worth it, but right now with their opening specials and two nights for the price of one offers, its a steal. Book it. You wont regret it. ic_youtube 34 / 34Powered by TCPDF (