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Lean QAs : T-shaped QAs in the DevOps world

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DevOps Days New Zealand 2018 talk.

"Really? Testers do DevOps? Don’t swing from the fully sick enterprise waterfall model with battery hens of QAs gate-keeping releases & acting like bullish custodians of quality to the other end of the swing where we don’t need specialists, not Ops, nor QA. Where do your testers still add value?"

https://www.devopsdays.org/events/2018-wellington/program/theresa-neate/

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Lean QAs : T-shaped QAs in the DevOps world

  1. 1. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Lean QAs - T-shaped QAs in the DevOps world Theresa Neate 6 November 2018 Images by Milly Rowett https://twitter.com/millyrowboat
  2. 2. © TheresaNeate 2018 | https://twitter.com/TheresaNeate About Theresa 2 https://theresaneate.com/
  3. 3. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Testing & QA “testing is an empirical, technical investigation of a product, done on behalf of stakeholders, with the intention of revealing quality-related information of the kind that they seek.” - Cem Kaner QA (Quality Analysis) is the entire process of building in and raising awareness & ownership of quality. - Theresa 3
  4. 4. © TheresaNeate 2018 | https://twitter.com/TheresaNeate What does DevOps mean to me? “... an umbrella concept that refers to anything that smoothes out the interaction between development and operations.” - Damon Edwards Core values: 1. Culture 2. Automation 3. Measuring 4. Sharing http://devopsdictionary.com/wiki/CAMS 4
  5. 5. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Revision: History of DevOps 5 Agile Manifesto 2001 Velocity Conference Allspaw and Hammond "10+ Deploys Per Day: Dev and Ops Cooperation at Flickr" 2009 Agile Conference Toronto Debois & Shafer “Agile Infrastructure” 2008 Origins of Lean Goldratt Ohno Deming ~1940s to ~1997 DevOps Days Patrick Debois 2009
  6. 6. © TheresaNeate 2018 | https://twitter.com/TheresaNeate DevOps is Agile Infrastructure http://www.jedi.be/presentations/agile-infrastructure-agile-2008.pdf 6
  7. 7. © TheresaNeate 2018 | https://twitter.com/TheresaNeate But then this happened 7
  8. 8. © TheresaNeate 2018 | https://twitter.com/TheresaNeate And this happened 8
  9. 9. © TheresaNeate 2018 | https://twitter.com/TheresaNeate And then we get cargo cults 9
  10. 10. © TheresaNeate 2018 | https://twitter.com/TheresaNeate DevOps should include testers 10 (hint: think CAMS)
  11. 11. © TheresaNeate 2018 | https://twitter.com/TheresaNeate This is not (anymore) QA’s job 11
  12. 12. © TheresaNeate 2018 | https://twitter.com/TheresaNeate In DevOps, what do testers bring to the table? Critical thinking Curiosity Feedback Systems thinking 12
  13. 13. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Systems thinking Your whole system includes the application, DBs, config & all infrastructure. 13
  14. 14. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Testers’ expanding skillset 14 https://medium.com/@jchyip/why-t-shaped-people-e8706198e437
  15. 15. © TheresaNeate 2018 | https://twitter.com/TheresaNeate T-shaped testers 15 Dev / Architect / BA / UX / SysOps Criticalthinking
  16. 16. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Therefore, testing in DevOps is... 16 https://www.linkedin.com/pulse/continuous-testing-devops-dan-ashby/
  17. 17. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Closing the loop: Lean QA 17 The reduction of waste (rework, defects, friction) by holistically testing the whole system, early and continuously (even into production), including measuring what really matters & incrementally improving thereupon, and employing your humans intelligently, is Lean QA. WASTE
  18. 18. © TheresaNeate 2018 | https://twitter.com/TheresaNeate Thank you! Theresa Neate https://twitter.com/ TheresaNeate Images by Milly Rowett https://twitter.com/millyrowboat

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