The power of two –
     Combining LSS & BPM




Jan Hein
Jan-Hein Tempelman
BPM consultant - IDS Scheer
2010 April 20th
Presentatie onderwerp

Als je kijkt naar de Lean Six Sigma en Business Process Management
  definities claimen zij min of ...
Wie is IDS Scheer? Wat is ARIS?




 AMERICAS   D/A/CH          EMEA            ASIA
  Brazil    Austria        Belgium...
Agenda
 g


  1      Business Drivers Business Process Managemenmt?
                                               g


  2...
Three main drivers for Business Process Management

           Proces
           • The quality of your processes determine...
Business Process Management




             BPM    IT
  Business


                              21 April 2010 | Software...
BPM -
Management discipline that provides          Enterprise Architecture –
  governance in a business environment,      ...
Lombardi White Paper; The power of two – Combining LSS & BPM


        Lombardi White Paper; The power of two – Combining ...
Why integrate BPM Tooling and LSS project methodology?


Integrate BPM/ARIS with LSS methodology will increase
  ( ) p
  (...
How can BPM support the DMAIC cycle?
                                                                  Define             ...
BPM can be the highway for a Lean Six Sigma project
   To reach destination faster better and more sustainable
           ...
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11.00 hr Tempelman

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11.00 hr Tempelman

  1. 1. The power of two – Combining LSS & BPM Jan Hein Jan-Hein Tempelman BPM consultant - IDS Scheer 2010 April 20th
  2. 2. Presentatie onderwerp Als je kijkt naar de Lean Six Sigma en Business Process Management definities claimen zij min of meer dezelfde doelstelling - namelijk Operational Excellence en C ti O ti lE ll Continuous I Improvement.t Hoe kan het dat beide werelden elkaar nog niet gevonden hebben terwijl beide disciplines elkaar zouden moeten versterken? Hoe kan het dat bij onze klanten BPM initiatieven en Lean Six Sigma initiatieven onafhankelijk van elkaar worden ontplooid? Deze presentatie laat de verschillen en de raakvlakken zien van beide disciplines en maakt duidelijk waar beide disciplines elkaar zouden moeten versterken! 21 April 2010 | Software AG - Get There Faster | 2
  3. 3. Wie is IDS Scheer? Wat is ARIS? AMERICAS D/A/CH EMEA ASIA  Brazil  Austria  Belgium  China  Canada  Germany  Croatia  Japan  US  Switzerland  Czech  Singapore Republic  Finland  France  Hungary  Luxembourg  Netherlands  Poland  Russia  Slovakia  Slovenia  Sweden  Turkey  UK IDS Scheer regions IDS Scheer partners 21 April 2010 | Software AG - Get There Faster | 3
  4. 4. Agenda g 1 Business Drivers Business Process Managemenmt? g 2 Business Process Management versus Six Sigma? 3 The power of two – Combining LSS & BPM 4 Time enough for a demo? © IDS Scheer Nederland BV www.ids-scheer.com/nl/processday
  5. 5. Three main drivers for Business Process Management Proces • The quality of your processes determine the quality of your organisation. “Managing your business by managing your processes”. Complexiteit C l i i • “The world is getting more complex, complexity needs to be managed! g Veranderen • “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change”. 21 April 2010 | Software AG - Get There Faster | 5
  6. 6. Business Process Management BPM IT Business 21 April 2010 | Software AG - Get There Faster | 6
  7. 7. BPM - Management discipline that provides Enterprise Architecture – governance in a business environment, Improve Agility and Performance with the goal of improving agility and Governance to support ope at o al performance. operational pe o a ce. Continuous Improvement A structured approach employing methods, Supports all methodologies Process focused policies, metrics, management practices and software tools to stimulate continuous improvement. Six Sigma - Specific methodology to Six Sigma is a disciplined data driven disciplined, improve process quality i lit approach and methodology for Specific project scope improving performance by eliminating Process focused defects in any process © IDS Scheer AG www.ids-scheer.com
  8. 8. Lombardi White Paper; The power of two – Combining LSS & BPM Lombardi White Paper; The power of two – Combining LSS & BPM Lean Six Sigma (LSS) and Business Process Management (BPM) have much to contribute to each other but are (in most companies) two separate disciplines. BPM is perceived as a technology tool not a solution for process improvement LSS teams are taught to be dismissive of technology LSS could greatly benefit from better l ld g tl b fit f b tt leverage of BPM t h l g and BPM g f technology d methodology. BPM vendors have little knowledge of LSS techniques/ projects. LLS experts have little knowledge of BPM technology and BPM methodology As a result our customers struggle to combine BPM and LSS © IDS Scheer AG www.ids-scheer.com
  9. 9. Why integrate BPM Tooling and LSS project methodology? Integrate BPM/ARIS with LSS methodology will increase ( ) p (1) speed, ( ) q , (2) quality and ( ) sustainability of LSS Projects. y (3) y j ARIS is a Communication Platform for the Enterprise Architecture (Among others Strategy, Product & Services, Requirements, Processes, GR&C, IT architecture …..) LSS integrated in th “ i t t d i the “common company process language” LSS deliverables integrated in Business Process Life Cycle LSS deliverables are available for future use (LSS deliverables are there to stay) © IDS Scheer AG www.ids-scheer.com
  10. 10. How can BPM support the DMAIC cycle? Define Measure Analyse Improve Control BSC KPI - tobe PPM Fishbone CT-X table RASCI matrix PPM CT-X diagram RASCI matrix Sipoc model Minitab Mashzone prioritymatrix Model comp comp. Governance production control weekly order Order distrubutor: aluminium blank local dealer forecast forecast weekly schedule Casting Hot forging Heat treatment Cutting Surface finishing Logistics Simulation 350 300 120.0 Second(s) 100.0 Second(s) 480 480 30 99 30 4 Days 2.92 Days 2.50 Days 3.00 Days 5.00 Days 4.17 Days process leadtime: 21.60 Days 90.0 Second(s) 100.0 Second(s) 120.0 Second(s) 160.0 Second(s) 30.0 Second(s) 45.0 Second(s) value-added time: 545 Second(s) Value Stream Map ProcessWeb © IDS Scheer AG www.ids-scheer.com
  11. 11. BPM can be the highway for a Lean Six Sigma project To reach destination faster better and more sustainable faster, for the future Methodology (examples): Advise: •Follow DMAIC cycle • One process language • Concentrate on improvement • Process Ownership • Let BPM support your project • Enterprice Architecture ASIS with methodology and tooling • Change management process • Close the gap between Business • During implementation phase – and IT make use of BPM tooling and methodology Tooling (examples): • Process Performance, Simulation • LSS reports and models •ProcessPortal - Process RCM

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